HT204053 I am unable to login to iCloud on my PC laptop. I receive a connection error message.
I m unable to login to iCoud from my PC laptop. I receive a connection error message>
The inability to log into iCloud.com (sporadic problem), use Contacts, Calendar, Notes, etc. (consistent problem), send error reports (consistent problem) from a PC seems to be a common problem; perhaps going back to November/December of last year.
I can only respond based on my findings with Windows 7 (Home Premium and Pro) running on three Dell PCs (2 Desktops and 1 Laptop). It appears that the problem results from an add-on to the 32-bit version of IE9 (Windows default browser). The 64-bit version of IE9, since Windows 7 does not allow it to be the default browser, doesn’t seem to be affected by the problematic add-on and seems to work flawlessly when accessing iCloud.com. It appears that most add-on’s aren’t designed to integrate with the 64-bit version of IE9, only the commonly used 32-bit version.
In my case Norton Internet Security (Browser Protection) was the add-on preventing the 32-bit version of IE9 from working with iCloud.com. Temporarily disabling NIS’s Browser Protection allowed the 32-bit version of IE9 to work fine. Perhaps the browser protection add-on in other security software packages causes the same type problem.
The workaround that I would recommend is downloading and using Apple’s Safari version 5.1.7. to access iCloud.com. It consistently works!!!! To make things easier with Safari, I made iCloud.com its Homepage. I’m using it to access iCloud.com from all of my PCs.
Until Apple, Microsoft, or Norton (in my case) figure out where the problem is, you'll need a workaround to consistently access and use iCloud.com and I think Safari is the best answer.
Similar Messages
-
When i login to icloud form windows 7 Home premium PC, I get error - Cannot sign in due to server error
You may have to follow the slightly more detailed steps in whichever of these two applies to you.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
Rebooting into safe mode may be needed to delete any folder the instructions say you should remove. You may also find this Microsoft Fixit helps to remove stubborn components. It has taken some people several attempts to completely clean iTunes and supporting software before they have been able to successfully reinstall it.
tt2
Message was edited by: turingtest2 -
Im unable to login when i switch on the laptop? please help me out.
hello,
yesterday I installed os yosmite on MacBook pro. today im unable to login when I switch on, my laptop. please help me out as soon as.Hi, I have a similar problem. When I try to log in all I get is a light greyish screen. absolutely nothing else, I wish now that I had not loaded Yosimite. I have tried to Safe Start - to no avail. it is very frustrating and I think apple should not use this technology until it is properly set up. However that does not solve my problem. Can anyone assist me ASAP. Thankyou John L
-
I wanted to login to iCloud from my ipad to view my calendar. The message was that I needed to set up iCloud on the device but I have and it won't give me the login screen. What am I missing? Thank you.
I'm assuming you are trying to log in using Safari on your ipad - if this is the case, you can't do that on an iOS device. You must use the Calendar app on the device. If you are using someone else's device, then you have a problem doing this. I just tried using Chrome on an iPad and that also doesn't work. If there's on nearby, use a computer's browser, that works.
-
Hi - I keep receiving the following error message on a song I purchased from itunes and am now trying to drag and drop to my iPad: "you must download items from icloud before you can copy then to iPad" what does this mean - please help! Thank you
Hi Poonam26c,
If you do not have a local copy of a song which you have purchased (i.e. it is available via iTunes in the Cloud), you may need to redownload it before you can transfer it to your device. You may find the following article helpful:
Apple Support: Downloading past purchases from the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/HT2519
Regards,
- Brenden -
I had Itunes on my PC (Windows Vista, 64-bit) and it worked fine with my Ipod. I purchased an Ipod nano, and it was not recognized by Itunes and I was instructed to un-install and re-install. After un-installing Itunes, I am unable to reinstall. I receive the following error message: microsoft.VC80.CRT.type="win32".version="8.050727.6195".publickeytoken="1fc8b3b 9a1e18e3b".processorarchitecture="x86". HRESULT: 0x80070424.
I am also having trouble with Windows Updates, and receive the same error message: 80070424. Perhaps the 2 issues are related?
If anyone is able to help resolve the issue so I can successfully install Itunes, I would greatly appreciate it!I ran the sfc /scannow command, and yes the response was: Windows Resource Protection could not start with the repair service.
A broken Windows Modules Installer then. It's a bit of an involved fix getting past it, but we've had success here with it in the past.
First, I'd strongly suggest setting up a system restore point.
Now try the Scenario III treatment from the following document:
Windows Update Error 80070424 in Vista
Head back into Windows Update and attempt to get updates again. If they still fail, this time with an 8000FFFF error code, try the following Microsoft document:
Windows Update error 8000FFFF
If you get Windows Updates flowing again, stock up on any you're behind on (restarting the PC when requested to do so). This may take some time and may have to be done in several batches, depending on how far you've fallen behind. Basically, keep going back to Windows Update until it stops offering you new updates.
After the updates have been installed, restart the PC one more time (in order to ensure that any pending installs requiring a restart have been resolved).
Now try another iTunes install. Does it go through without the 0x80070424 this time? -
Received the following error message while trying to install icloud 3.1 and my iTunes stops when I try to access the iTune store, Microsoft.vc80.CRT,type="win32",ver="8.0.50727.6195",processorArchitecture="amd 64".HRESULT:0x800703EE. Recently upgraded to windows 8.1 then everything just wouldn't work properly
Could you solve this problem? I have similr problem. I can't upgrade Itune it generat the error below. I already unistall de all version but the error still appear. Could you help?
-
I am unable to update devices with Apple Configurator because of this message - unable to send ClearPasscode command to device - I am running Configurator 1.5 and ios 7.1.1. I am unable to rename/number devices. How can I get rid of this error message.
I've just seen this message for the first time and it's showing on 10 devices.
What I really love about Apple Configurator is the copious amount of context driven help offered to you.
"Unable to send ClearPasscode command to device.
The device was disconnected.
Check the USB connection to the device." -
I am unable to restore my subscription. I receive the following error message when I enter the password: " Apple ID doesn't exists or the password is wrong".
Please refer to Can't authorize with a previously used Adobe ID
-
I can log into my iCloud account on my iphone but when I try to log in on my pc I keep getting a connection error message. Any ideas?
Same problem. I can see the itunes store so not a problem with windows firewall. The account is active on my iphone so i know i am not locked out. I can connect the PC to my iphone so i know itunes is working ok. It is just logging into itunes on this pc which doesn't work. Only thing I can think of is that the email address I use for my apple id has been offline for a while and is working again now, I'm wondering whether this has been the case for others who are having this issue?
-
When attempting to set up iCloud on my iMac I receive the following error message "To use the 'iCloud' preferences pane, System Preferences must quit and reopen."
I have tried quitting, even re-booting etc but still receive this message. Any ideas?This is a shot in the dark, but try this:
log-in to your iCloud account with your Apple ID
change your password
ensure your billing information is up-to-date
attempt to re-enable your Keychain (again) -
IPhone 6 unable to login to iCloud
I made a mistake that has cost me a lot of time and research without much success in finding a solution. Here's what I did and the problem I can't seem to get around.
I am on iPhone 6 iOS 8.0.2, 128GB storage with 100GB available (haven't moved photos into new phone yet)
I was having an issue, I thought, whereas the phone auto locks immediately and I like to keep this feature at 2-3 minutes in the previous iOS, for messaging while at work or home, I don't require it to lock immediately. Anyway, I thought perhaps the feature was tied to fingerprint combined with passcode so I disabled passcode and tried to figure out a way to create the auto lock wait a while, the "immediate" lock feature is not able to be selected nor deselected, it's just checked. I placed my passcode back into the phone and that somehow turned off my voice mail and removed my iCloud data. I tried logging into iCloud many, Many times, I know my password, I'm logged in with my iPad and on computers, iTunes recognizes the iPhone 6 as my primary and authorized iPhone, it backs it up and refreshes the iOS fine. I called the wireless provider and they created a new password for my voicemail and stated that I won't have to use it unless I travel to another country. fine. Voice mails poured in. I researched here to figure out what is going on with my Apple ID and no one has had this specific issue, mostly people are talking about installing iOS and having not enough space. I am unable to log into iCloud on my iPhone 6 and the error reads: "Authentication Failed" "A server error has occurred" and that's it. The error pop-up has an "Ok" button so I click it. I can see my picture, my email and information looks like it is ok though acting strangely.
Steps to reproduce, I guess remove passcode and apply a new passcode is how this happened, even though I used the same passcode when I did this. Go to "iCloud" in "Settings" then select your account to "Log In" to "Apple ID" for iCloud management on the iPhone 6. Enter password correctly, it loops around and asks for it again then states that I have it wrong and a server error occurs.
Days have passed by and I was just now able to fix the voice mail though I am unable to correct the iCloud loop.
I have 2 step verification though I am unsure where I set this up, perhaps if I remove 2 step verification?
I am not using iCloud Drive yet as I rely on Macs (computers) to be the hub of my information, need Yosemite.
I do not backup to iCloud, all other options in the .Mac account are always selected.
I backed up the iPhone 6 prior to this issue and attempted to correct using a backup and that did not work either.
Any and all help is appreciated.
Thanks.I am assuming you are speaking of the October update? It most likely won't have Apple Pay just yet (which I'm excited to use). I cannot wait for the Apple Pay updates as I believe they are launched with the watches, in the Spring or early 2015? This bug is annoying, I cannot manage my central IDENTIFICATION!
Following every step from Apple and from people here, thank you for replying, does not work, screenshots below show the errors and how they occur. I suspect that it's the two-part verification system.
I'm sure it will be fixed in the next update during the October (this month) event with the iPads, if new ones are released-lol
If you are reading this and have not had this issue, read the initial post I typed to see how this occurs. Basically, if you remove "Touch ID" and your "Passcode" then reapply, iCloud locks you out and gives an error as "Authentication Error - A Server Error Occurred" - This is constant and not intermittent, screenshot is provided from my phone (blurred out identifiable data).
Here is how the iCloud loop occurs AFTER the Touch ID / Passcode change causing this bug;
1. select your account:
2. Enter your password; 3. iCloud Requires Additional Verification
Enter Password again
LOOP Error Occurs
I tried this and it did not work. Thank you for your reply.
RogueFive wrote:
I have just used Apple Support Chat and they seem to have resolved my problem.
Basically I had to close down every app by double tapping the home button and sliding each app up to close it. Then turn the phone off and on again.
Simple.
Seems to have sorted my problem and may sort yours. If not I suggest to contact them directly or visit an Apple store where I am sure they can help -
HT204053 I am unable to access my icloud
please help .. i am unable to access my icloud , whenever i try to access it with my apple id or try to make new free apple id it says "maximum number of free accounts have been activated on this ipad" but i haven't activated any other account except for my existing apple id. please help i am in desperate need to access my icloud...
You need to be running Mac OS X 10.7.4 Lion or later to have iCloud.
Download it or a later version (Mountain Lion or Mavericks) from the Mac AppStore.
You haven't mentioned what version of OS X you're using now which is important when asking for help, but you need OS X 10.6.8 to access the Mac AppStore. -
Unable to sync contacts and calendar with HP Laptop using MS Outlook 2010 and I-phone 4gs since OS 6 upgrade
The activation server is gone for AA7, but not AA8 as understand it. You will need to do the updates for AA8 to be effective on Win7. It is questionable that it will run on WIn8 (I have no clue for a MAC).
Your conversation is an example of how many of us got here in the first place. It is fantastic that you were able to hold on and get the problem resolved. Not exactly sure of the solution, but there does seem to be light at the end of the tunnel for folks. Normally, with activation problems like yours, we recommend calling Adobe Support for them to reset the activations. I was just wanting to get a heads up about AA8 on the newer systems. Folks have been successrul on Win7 with the updates, but the results for Win8 are still not known in general. There have been some suggestions, but nothing more. As long as it works for you that is great. For our info, what OS are you running? -
I am unable to download itunes songs purchase on my iphone. I have recieve a download error that says tap to retry. I do that and keep receiving the same error. I have read some responses to try to pause the download once it is downloading and also to restart the phone, but neither have worked for me,
If you really are running OS 10.4.6 you have a long way to go!
So, assuming you are not, what version of OS X do you have?
Maybe you are looking for
-
How to use DirectCast for multiple selected rows?
Hi<o:p></o:p> Me.SecondBindingSource.DataSource = DirectCast(parentForm.FirstBindingSource.Current, DataRowView) works perfect for single items but how do I do it if I've selected multiple rows on datagridOne and want to pass only the selected rows t
-
How can i sync my outlook calendar with my Iphone
I was trying to import my contact list from my iphone to outlook 2003. There were no entries on outlook and over 800 on my iphone and it erase them all. How do I set up my itunes to sync and merge records in both directions without creating duplica
-
Calls failing to connect due to "Internal Error"
I have been having issues, with increasing frequency, with Skype on my Mac as well as iPhone. Now EVERY time I try to call a phone number it gives the notification of "Call ended - internal error". What the **bleep**?
-
Login manager neeeded for PAM to work properly?
I just caught a comment on an AUR kernel package that warned that a login manager must be used in order for PAM to function. Can some on verify this? Is there a way to verify PAM is running properly? To clarify: I do not need a login manager and have
-
When I tap the Share icon on iTunes for The 7 Habits of Highly Effective Teens, only 5 icons pop up and Gift is not one of them. So how do I gift this book?