HT204053 I can't access iTunes store on my iPad or iPhone. When I enter password it tells my I can't access store

I tried to update apps and it keeps telling me I can't access store. Wifi is working fine.

try sign out & sign back in again. your password must be same as on your mac

Similar Messages

  • HT204053 Why do I see the message "the maximum number of free accounts have been activated on this iphone" when I enter password?

    Why do I see the message "the maximum number of free accounts have been activated on this iphone" when I entered password?

    Welcome to the Apple Community.
    Unfortunately once all the 3 iCloud accounts have been created on your mobile device, you cannot create any more regardless of what you do. You will need to re-use one of the accounts that you have already created or create your new account on another device or computer.

  • HT1727 How can i retrieve purchased audiobooks that were not synced (problem encountered during sync process).  My account shows the purchase history, but the apps are no longer displayed in itunes or on my ipad or iphone

    How can i retrieve purchased audiobooks that were not synced (problem encountered during sync process)?  My account shows the purchase history, but the apps are no longer displayed in itunes or on my ipad or iphone.  I'm not very savvy with using iTunes - I don't think is very intuitive (unlike me:)).  Any help would be appreciated.
    Thanks

    Hello mcegirl4,
    Thanks for using Apple Support Communities.
    Please refer to the instructions in the following article to assist in downloading those previous purchases from iTunes and the App Store:
    Download past purchases
    http://support.apple.com/kb/HT2519
    Take care,
    Alex H.

  • HT4914 If I don't have a computer can I sign up for iTunes Match from my ipad or iPhone?

    If I don't have a computer can I sign up for iTunes Match from my ipad or iPhone?

    Welcome to Apple Support Communities
    I'm sorry, but you need iTunes on a Mac or PC in order to subscribe to iTunes Match > http://support.apple.com/kb/ht4914

  • Itunes does not recognise ipad or iphone after window 8.1 patch May 2014

    Last week my laptop did a patch update to windows 8.1 and now  Itunes does not recognise  my ipad or iphone when i plug them into the USB ports.
    The devices do ask "to trust the computer" and Windows itself reconises the ipad and iphone and i can get to files on the apple products through windows but itunes doesnt see them and therefore doesnt sync  therefore i cant download music onto my phone etc.
    Ps i did uninstall itunes and reinstalled but this didnt work.  Although after reading about other people with similar  issues on past window updates I think  I may need to uninstall all apple software .
    I have an old Ipod 5G that works fine with Itunes.
    Anybody with similar issues and a plan to get this sorted ?...... as i need music on my phone for holiday !!

    Hello andyv,
    Thanks for using Apple Support Communities.
    To troubleshoot this issue of your iPad not being recognized by iTunes on your Windows PC please follow the troubleshooting in the article below:
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538
    Take care,
    Alex H.

  • TS1292 itunes says my itunes card "has not been properly activated" when i enter the code.  this is not the "invalid" message related to entering the code improperly.

    itunes says my itunes card "has not been properly activated" when i enter the code.  this is not the "invalid" message related to entering the code improperly.

    Are you able to go back to the store that you bought it from and ask them to activate it properly ? If not then you will need to try contacting iTunes Support (you will probably need to give them images of the front and back of the card, and possibly its receipt) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes

  • I need to update my iTunes and iPod touch,iPad and iPhone but they were set up with a hp laptop that i sold i tried to update my iTunes and apple devices but it tell's me if i update i will lose all media on my devices and to update with the original com

    I need to update my iTunes and iPod touch,iPad and iPhone but they were set up with a hp laptop that i sold i tried to update my iTunes and apple devices but it tell's me if i update i will lose all media on my devices and to update with the original computr

    Go to www.ecamm.com and d/l PhoneView.
    To prevent a sync when plugging in the iPod/iPhone - hold down the 'option' and the 'command' keys when plugging in the iPod/iPhone - key the keys down until the iPod/iPhone is listed under the Devices list in iTunes - this will prevent a sync from taking place.
    With PhoneView you can take the content from the device to the iTunes library.
    MJ

  • Why won't Netflix nor iTunes load on my iPad and iPhone since I downloaded iOS7 and I OS 7.0.2?

    Why won't Netflix nor iTunes load on my iPad and iPhone since I downloaded iOS7 and I OS 7.0.2?

    Sounds like you may need to re-download the entire albums from iTunes. See this KB article for how to download past purchases: http://support.apple.com/kb/HT2519.
    I'd suggest doing it one album at a time. Delete one, download it from your purchase histor, then the next, etc.

  • Itunes trys to connect to my iphone when the iphone is not connected to the pc

    At first I thought it was beause I didn't "eject" the iphone from itunes before disconnecting from my USB cord so I reconnected the iphone and ejected the iphone from within itunes.  Once my iphone disappeared from the list of devices I disconnected my iphone.  However, everytime I open itunes, itunes trys to connect to my iphone when it is not connected via the USB.  I get an error message saying itunes could not connect to my iphone - Duh! 
    Any help would be appreciated!

    A backup of a device with a newer version of iOS cannot be retored to a device with an older version.  The solution is to connect to itunes and update the new device's iOS, then perform a restore.

  • HT204053 I'm in the Itunes store but when I try to redeem a free song, it tells me to sign in again, then a message  "review my account"

    When in the ITunes Store to redeem a free song; I am prompted to sign in to redeem code. I proceed in to sign in and a reply message; my apple id has not yet been used with the ITunes store. Please review your account information, as I click to review, it sends me back to the Itunes store.
    I don't know what else I need to do. If anyone has helpful suggestions, I would appreciate it. Thanks

    You can create a iTune and App Store account without credit card details
    1. Sign out of current Apple ID
    2. Go to App Store and select a free app
    3. Tap INSTALL APP
    4. Create New Apple ID
    5. Confirm Your Country
    6. Agree with Terms and Conditions
    7. Fill in your Apple ID and Password (must be a valid email address)
    8. Create and answer your secret question
    9. Select NONE for Payment Method
    10. Fill in Billing Address
    11. Submit application for new Apple ID
    12. Wait for verification email
    13. When email arrive, verify your account
    14. Start downloading your free apps

  • Can I access my time capsule drirect from my ipad or iphone when laptop /desktop not switched on?

    can i access my time capsule direct from my ipad or even iphone when my laptop/desktop is switched off?  Thanks for any advice.

    Perhaps having iTunes on an External Hard Drive is what you are looking for...
    Full Details Here  >   http://support.apple.com/kb/HT1751
    To Operate iTunes from the External Drive...
    Start iTunes with the Option key held down and guide it to the new location of the library.
    Be Sure the drive is Formatted Mac OS Extended (journaled)
    Some useful Information in this Discussion...
    https://discussions.apple.com/message/19381146

  • Why won't the iTunes app on the iPad and iPhone let me shut off new download email notifications?

    I have a few new season passes.  Each one came, of course, with email notifications of new episodes.  I'm able to turn those notifications off through the iTunes store interface on my laptop.  But when I try to shut them off on my iPhone or iPad, the app lets me get all the way to toggling the notification option to "off" and pressing "done" before saying that the iTunes store "cannot process [my] request at this time." 
    Here's what I've done to try and fix the issue so far:
    1. Logged out of, and back into, my account on the iTunes store;
    2. Turned my iOS devices off and back on again;
    3. Made sure my iOS and iTunes software was completely up to date; and
    4. Contacted Apple customer support.
    That last option produced the following advice from Apple's representatives:
    A. Log out of, and back into, your account on the iTunes store;
    B. Turn your iOS devices off and back on again;
    C. Update iTunes to the latest version;
    D. Update your iPad and iPhone to the latest iOS version;
    E. Use another app that does the same thing as iTunes;
    F. Uninstall and re-install the iTunes app; and
    G. Let us know if the problem persists.
    When I let Apple know that (1) my account functions just fine on the full iTunes program, (2) the software on my devices is completely up to date, (3) both iOS devices continued to suffer the same problem after multiple restarts, and (4) options E-F don't appear to be possible without jailbreaking, a representative referred me to Apple's webpages on generic iPad troubleshooting.  She also admonished me not to jailbreak my iPhone or iPad because they'd then be jailbroken---and that's bad.
    Has anyone else encountered this problem?  How did you fix it?  Apart from just using the full iTunes program, that is---I don't take my laptop on the road with me when I travel, which can be for weeks at a time, so I'd like to be able to shut these notifications off through the app interface if at all possible.
    Thanks very much for your help and suggestions!

    What does " the computer will still not sync to my ipad." mean?
    What have you tried?
    What was the result?
    Error message?
    What did it say?

  • HT1351 how do you get your itunes music from your ipad to iphone

    I am trying to get my itunes music from my ipad to my iphone. how can I do this?

    If you are in a country where you can re-download iTunes purchases or you've signed up to iTunes Match then you can re-download them, otherwise you will need to sync your music via your computer's iTunes - you can't connect an iPad to an iPhone for direct transfer of music.

  • I've spent an hour plus googling this and none of the 'fixes' works. My custom ringtones show up fine in itunes but are grayed out in iphone when I try to sync. This just happened when I synced my phone: previously worked fine.

    I've spent an hour on this: massively frustrating. My custom ringtones disappeared from iphone when I just sync'd and now show up in itunes/iphone interface (on the mac) grayed out: won't sync to phone. I know the audio files work because they were fine two hours ago! (iphone 5 running 8.1.3)

    I had this problem too after i upgdatd to OS X Mavericks... only the songs on my iphone 5s that i purchased from itunes would play.
    i read something about it being a syncing issue. when you plug your phone into your computer with the usb cable, the person said to switch from automatic syncing of itunes to the "manual" option. mine was already set to manual so i wasn't sure anything would work. BUT, when i plugged my phone into my computer, it started to sync all of my music on my phone again (top of itunes bar where song playing/time is listed said "now syncing 123/534 songs to x's iphone"). once that was completed, i checked the music app on my iphone and everything was back to normal!
    so, i would suggest setting your music syncing settings to manual if you haven't tried that yet!
    hope this helps!

  • How to reset iTunes backup configuration for iPad and iPhone?

    After buying a new Mac, I migrated my settings (because there were w a lot of apps) and generally everything's working. Except when I try to sync my iPad or iPhone, I get the following error:
    iTunes could not backup the (device) ... because the backup was corrupt or not compatible with the iPad
    A few notes
    It does work with a new account, just not this one, so there's some setting somewhere that probably needs to go
    I did repair disk permissions
    I tried to reset preferences via mv *iTunes* to a backup folder in <user>/Library/Preferences
    There are no backups on this machine (if you go to iTunes / Settings / Devices the "device backups" list is empty)
    It still feels like something is pointing somewhere invalid, but I have no idea how to reset it.

    The problem turned out to be a symlink to a folder that pointed nowhere where the backups were stored.
    I seriously doubt many people are going to run into this issue, but hey, there you go, another thing to watch out for are symlinks if you transfer your settings to a new machine.
    The reason before was that I was clearing out space on a SSD, and backups took up enough room.

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