HT204053 I can't upgrade my security question. When I fill out everything and press Done, nothing happens! So I can't download any apps now!
I couln't upgrade my security questions. When I filled out everything and pressed Done, nothing happened! So I can't download any apps now! I've tried so many times, but it didn't work.
1) Apple ID: All about Apple ID security questions
If necessary
2) See Here. Apple ID: Contacting Apple for help with Apple ID account security
Ask to speak with the Account Security Team...
3) Or Email Here > Apple Support iTunes Store Contact
Similar Messages
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How can i change my security questions? i forgot my answers, and i can't download an app
how can i change my security questions? i forgot my answers, and i can't download an app.
Click here for information. If you can't get the answers emailed to you for some reason, contact the iTunes Store staff via the link in that article.
(76390) -
How can I change my security questions when I don't remember the original ones? I've now been locked out!
Reset Security Questions
Frequently asked questions about Apple ID
Manage My Apple ID
If all else fails:
Go to: Apple Express Lane;
Under Product Categories choose iTunes;
Then choose iTunes Store;
Then choose Account Management;
Press Continue;
Now choose iTunes Store Security and answer the bullet questions, then click Continue;
Sign in with your Apple ID and press Continue;
Under Contact Options fill out the information and advise iTunes that you would like your security/challenge questions reset;
Click Send.
You should get a response within 24 hours by email. -
How can I change my security questions when I don't know them
How can I change my security questions when I don't know them at all
Reset Security Questions
http://support.apple.com/kb/HT5312
If you can't solve problem, call Apple to help reset your Security Question.
http://support.apple.com/kb/HT5699 -
how can I change my security questions when I can't seem to get them typed correctly to get to that area?
https://iforgot.apple.com. If you can't resolve it yourself there contact Apple Account Security at http://support.apple.com/kb/HT5699
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I just installe Lion and when I get to the log in screen it shows the two users but when I try to select either of them nothing happens. How can I fix this so I can log in.
Can you select them with "Arrow left" or "arrow right" key on your keyboard?
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My iPad screen is totally frozen with a message box asking me to go to photo stream settings but when either option (ignore or settings) is selected nothing happens. I can't turn off the device either because the screen won't respond. Help please
Try a reset:
Hold the Sleep and Home button down for about 10 second until you see the Apple logo. -
How can I change my security question but not knowing them please rePly quick burley bought a gift card..
Click here for information. If you can't get the answers emailed to you for some reason(the email may take a few hours to arrive), contact the iTunes Store staff via the link in that article.
(86811) -
How do you change your security questions? Apple has changed everything once again and I HATE IT!!! I never had to use my security questions and now I do. I have the ipod touch 1, obviously it has been forever since I've made them so i dont remember them. They tell me to go to my Apple ID and click security tab to send an email. Well, What the heck do you do when the only way to do that is by remembering the security questions and answers, when that is your problem??? I NEED HELP!!!!
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down the page that you posted from to add a rescue email address for potential future use, or if it's available in your country you could change to 2-step verification : http://support.apple.com/kb/HT5570 -
The three security questions won't load for me to fill out so I am unable to download any apps. Why are they not loading?
turn your ipad off by holding the sleep wake button for 5 seconds and slide to turn off then turn it back on and the apps should be finished and if the apps didnt finish just redownload them
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My email address that was associated with my Apple ID has been dactivated and I am not able to get my verification email to change my security questions that I don't remember. Can anyone help me out?
You need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
(95568) -
Please tell me the security question of my appl id i can't access my account on yahoo because i forgot the password of my yahoo account thank you so much
<Email Edited by Host>Call Apple to help reset your Security Question.
http://support.apple.com/kb/HT5699 -
How can i edit my security question when i forgot it?
i forgot answer of my security questions . Now when i wanna buy some App , ask me security questions . So what can i do .
Now i'm in IRAN at least for 3 month later & as you know here haven't any Apple store .
Please Help me ASAP.Rescue email address and how to reset Apple ID security questions
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HT5312 How can I change my security questions when forgotten
Anyone help
You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
(97711) -
I Can't remember the answer to my security questions.
THe he default email to reset is old.If you don't have access to your rescue email account (you won't be able to change it until you can answer your questions) then you will have to contact Support in your country to get the questions reset.
Contacting Apple about account security : Contact Apple for help with Apple ID account security
If your country isn't on that page then try this form and explain and see what they reply with : https://ssl.apple.com/emea/support/itunes/contact.html
When they've been reset you can then update your rescue email address for potential future use : Manage your Apple ID primary, rescue, alternate, and notification email addresses
Or if it's available in your country you could change to 2-step verification : Frequently asked questions about two-step verification for Apple ID
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