HT204053 i cannot get my facetime or imessage to work it keeps saying check your connection. anyone please help me
How do I connect my face time and I messages to my apple account. I keep getting error message saying no connection. I need help
1. Settings > Messages > Send & Recieve > click on your Apple ID > sign out then go back turn off iMessage.
2. Settings > FaceTime > click on your Apple ID > sign out then turn off FaceTime.
3. Restart your phone
4. Settings > Messages: activate iMessage again and sign in again using your Apple ID
5. Settings > FaceTime: activate iMessage again and sign in again using your Apple ID
Similar Messages
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I just updated my iphone to IOS 7 and cannot get my imessage to work, it keeps saying "waiting for activation" nothing i have read online has helped me try to fix the problem. why is it doing this and how can i fix it?
Here's a good troubleshooting article about imessage "waiting for activation".
http://support.apple.com/kb/TS4268 -
Cannot get my comp reset to factory setting no matter what i try!! Please help!!!!
I have an elitebook 6930. I bought it offline used and it had some PGP encryption thing on it and was a part of a network...so needless to say i really have no access to anything on it until I get it restored to factory ssettings...so i found online that i had to decrypt the pgp files then it could be removed, well i decryted them and it still cannot be removed...not an option!
This comps sticker on the bottom say windows 7 pro yet the os on it is old school windows xp!
I want it back the way it came, windows 7 and everything wiped....now here is the issue...I have no access because i am not the administrator of the network it says. I have tried using a windows 7 recovery disc, it boots fine but then get an error when i try to install it....pressing f11 does absolutely nothing. I have went thru every other option there is and cant get nothing to work. Now it doesnt even load windows at all! I tried doing it in safe mode even and it just locks up....PLEASE HELP!!!!Many business users chose to use the downgrade option to XP until Windows 7 had been out awhile longer ,which may be what happened on your machine. Where I work, most all of the machines still run XP.
Recovery Disks contain the OS and all drivers/software for a specific model. A plain Windows disk contains just the OS.Not sure which you have, but a true Recovery Disk set will not work on any machine.
It really sounds like you have a Windows Repair disk which requires a backup image to repair an installation.Could you confirm what exact disk you have?
******Clicking the Thumbs-Up button is a way to say -Thanks!.******
**Click Accept as Solution on a Reply that solves your issue to help others** -
Hi, when I download wmv files on my MacBook Air I cannot get any sound on the videos. Youtube videos work fine but not wmv files. Can anybody help please?
Install Flip4Mac which allows you to play wmv files.
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I tried following the article's instructions by going into System Preferences / Network and changing the configure ipv6 tab to Link local only and I STILL am getting the same error. Can someone please advise how to get this ariport extreme back online and configured
I'm in a frustrating predicament with this error, so if folks have any suggestions, that would be greatly appreciated...
A few days ago my internet stopped working as best i know out of the blue (3rd gen Airport Extreme with a couple iPhones, iPad, Apple TV's, Mac's (one with Mavericks) on it). In trying to fix it, I powered down everything and reset the router. When the router is initializing (seen through the Airport utility), the internet starts working again on the Mac in which I'm running the Airport utility. (a browser in background loads a previously unloadable webpage). I'm then left with a screen where the Airport utility is waiting for me to enter set-up info:
If I leave the Airport Utility in this state and don't hit next, my internet works fine on my Mac. If I set-up this info, however, my internet no longer works (in Airport Utility the Internet globe has a orange circle saying internet disconnected) and I get a screen saying "An unexpected error occured. Try again." I've tried toggling a number of router settings, restarting the router, but nothing seems to fix it.
I've taken the router to Apple, where they were able to create a network fine with the router. I also bought a new AE router, and tried an old AE express router, but all attempts get the same error. I've also tried using the iOS Airport utility, but that doesn't seem to help. I've tried the older version (5.6) of Airport Utility run on a non-Mavericks Mac, but that didn't help.
I had a ISP technician come out, but they basically said the plug (we don't have a modem, but just a ethernet plug in our apartment) in which you're getting the internet from us is working, and it's your router. They're diagnostics said the router is 'throwing off a bunch of errors.' That being said, they've confirmed the setting on the AE are okay (as far as they know...).
Any thoughts here? I'm not especially network-proficient, but searching around has pointed me to potential issues with mavericks, IPv6, and the latest version of the Airport Utility.
I'm desperate - please help!
Much thanks in advance. -
I cannot install Itunes and Icloud on my Sony Vaio Laptop - Window 7. Error says " computer/system not modified". Please help me with this problem.
Hello there, jag123059.
The following Knowledge Base article offers up some great steps to follow for resolving issues with installing iTunes:
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/ht1926
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
Im wondering because Im getting an iPod touch in one hour, so I know whether or not to bring extra money so i can get an iTunes card and download these apps.
FaceTime comes with the 4G iPod. Nothing extra to purchase. The Messages App comes with iOS 5 and nothing extra to purchase.
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I updated my Mac to Maver now i cannot retrive my mail from the "postagestamp" it tries to downlosd but Mail index has been damaged. Say it will repair itself next time I open mai.l B ut does not. Help!
Any luck ?
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Just last night, I was able to re-establish Mozilla/FF. 13. However, I'm unable to use Web of Trust (WOT) and Ad Block Plus. It states both are incompatible with FF 13. Is there anyway around this as I depend on both extensions.
Thank you,
LeeJust to update all of you who were so nice to help me. ATT Support Plus said that the plug ins which were indicated to be in dire need of an upgrade but I was able to do so for for reasons I, as a mere former Registered Nurse , have no clue about what they were saying, I didn't understand nor could do anything. I was and still to some extent remain somewhat frazzled by this. What we don't understand is frightening and I have just basic computer understanding
They (ATT Support Plus) told me that at this time, they do not propose an imminent threat and no viruses or adware in in the system. It took them over two hrs to run all the diagnostic and malware tests.
However, I did speak with my installer moments ago. He has his Masters in Compt. Science and is over a few school districts told me that probably the best thing to do was to wipe out the hard drive and install Windows 7. I'm considering this but I don't know the advantages of this system. Do any of you have anything by which you can compare the differences from what I have, Windows Vista Home Basics, and Windows 7, living on a fixed income is difficult but if I have to do it, then I have to do it. Besides my orchids, plants, birds, cats, and nature in general, the computer has enriched my life. As I have a debilitating, rare bone condition called avascular necrosis for which I've had both my knees replaced...and I'm only 55. Please, no sympathy. That's not something for which I'm fishing. I just wanted you good people to know a little about me and my circumstances.
If any of you wish and have the time, I'd so appreciate your input on this.
Kindly,
Lee -
Done everything recommend on your support page I reconfigured my Firewall, checked proxy setting. Haven't started using an anti virus program yet. Internet Explorer is working fine.
Done everything recommend on your support page I reconfigured my Firewall, checked proxy setting. Haven't started using an anti virus program yet. Internet Explorer is working fine.
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Can't get Audio or Video chat to work, it keep saying I am being denied
Date/Time: 2009-01-14 21:50:12.969 -0600
OS Version: 10.4.11 (Build 8S2167)
Report Version: 4
iChat Connection Log:
AVChat started with ID 0.
0x16413530: State change from AVChatNoState to AVChatStateWaiting.
brandonch58: State change from AVChatNoState to AVChatStateInvited.
0x16413530: State change from AVChatStateWaiting to AVChatStateConnecting.
brandonch58: State change from AVChatStateInvited to AVChatStateConnecting.
0x16413530: State change from AVChatStateConnecting to AVChatStateEnded.
Chat ended with error -8
brandonch58: State change from AVChatStateConnecting to AVChatStateEnded.
Chat ended with error -8
Video Conference Error Report:
@:0 type=4 (00000000/2)
[VCSIP_INVITEERROR]
[19]
@SIP/SIP.c:2448 type=4 (900A0015/2)
[SIPConnectIPPort failed]
Video Conference Support Report:
@SIP/Transport.c:1218 type=1 (00000000/0)
[INVITE sip:[email protected]:5061 SIP/2.0
Via: SIP/2.0/UDP 10.2.101.78;branch=z9hG4bK077afef2003b8521
Max-Forwards: 70
To: "u0" <sip:[email protected]:5061>
From: "brandonch58" <sip:[email protected]>;tag=1875519418
Call-ID: 98380cf4-e2b7-11dd-b975-b456f05d13c4@lip
CSeq: 1 INVITE
Contact: <sip:[email protected]>;isfocus
User-Agent: Viceroy 1.2
Content-Type: application/sdp
Content-Length: 489
v=0
o=brandonharrison 0 0 IN IP4 m.0
s=brandonch58
c=IN IP4 m.0
b=AS:2147483647
t=0 0
a=hwi:1028:2:2160
a=bandwidthDetection:YES
a=iChatEncryption:NO
m=audio 0 RTP/AVP 12 3 0
a=rtpmap:3 GSM/8000
a=rtpmap:0 PCMU/8000
a=rtpID:580825368
m=video 0 RTP/AVP 126 34
a=rtpmap:126 X-H264/90000
a=rtpmap:34 H263/90000
a=fmtp:34 imagesize 1 rules 30:352:288
a=framerate:20
a=RTCP:AUDIO 0 VIDEO 0
a=pogo
a=fmtp:126 imagesize 0 rules 20:640:480:640:480
a=rtpID:1917410257
@SIP/Transport.c:1218 type=1 (00000000/0)
[INVITE sip:[email protected]:5061 SIP/2.0
Via: SIP/2.0/UDP 10.2.101.78;branch=z9hG4bK077afef2003b8521
Max-Forwards: 70
To: "u0" <sip:[email protected]:5061>
From: "brandonch58" <sip:[email protected]>;tag=1875519418
Call-ID: 98380cf4-e2b7-11dd-b975-b456f05d13c4@lip
CSeq: 1 INVITE
Contact: <sip:[email protected]>;isfocus
User-Agent: Viceroy 1.2
Content-Type: application/sdp
Content-Length: 489
v=0
o=brandonharrison 0 0 IN IP4 m.0
s=brandonch58
c=IN IP4 m.0
b=AS:2147483647
t=0 0
a=hwi:1028:2:2160
a=bandwidthDetection:YES
a=iChatEncryption:NO
m=audio 0 RTP/AVP 12 3 0
a=rtpmap:3 GSM/8000
a=rtpmap:0 PCMU/8000
a=rtpID:580825368
m=video 0 RTP/AVP 126 34
a=rtpmap:126 X-H264/90000
a=rtpmap:34 H263/90000
a=fmtp:34 imagesize 1 rules 30:352:288
a=framerate:20
a=RTCP:AUDIO 0 VIDEO 0
a=pogo
a=fmtp:126 imagesize 0 rules 20:640:480:640:480
a=rtpID:1917410257
@SIP/Transport.c:1218 type=1 (00000000/0)
[INVITE sip:[email protected]:5061 SIP/2.0
Via: SIP/2.0/UDP 10.2.101.78;branch=z9hG4bK077afef2003b8521
Max-Forwards: 70
To: "u0" <sip:[email protected]:5061>
From: "brandonch58" <sip:[email protected]>;tag=1875519418
Call-ID: 98380cf4-e2b7-11dd-b975-b456f05d13c4@lip
CSeq: 1 INVITE
Contact: <sip:[email protected]>;isfocus
User-Agent: Viceroy 1.2
Content-Type: application/sdp
Content-Length: 489
v=0
o=brandonharrison 0 0 IN IP4 m.0
s=brandonch58
c=IN IP4 m.0
b=AS:2147483647
t=0 0
a=hwi:1028:2:2160
a=bandwidthDetection:YES
a=iChatEncryption:NO
m=audio 0 RTP/AVP 12 3 0
a=rtpmap:3 GSM/8000
a=rtpmap:0 PCMU/8000
a=rtpID:580825368
m=video 0 RTP/AVP 126 34
a=rtpmap:126 X-H264/90000
a=rtpmap:34 H263/90000
a=fmtp:34 imagesize 1 rules 30:352:288
a=framerate:20
a=RTCP:AUDIO 0 VIDEO 0
a=pogo
a=fmtp:126 imagesize 0 rules 20:640:480:640:480
a=rtpID:1917410257
@:0 type=2 (00000000/48)
[VCVIDEO_OUTGOINGATTEMPT]
[4]
Video Conference User Report:
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0x15ae5000 - 0x15b15fff com.apple.QuickTimeIIDCDigitizer 7.5.5 (990.7) /System/Library/QuickTime/QuickTimeIIDCDigitizer.component/Contents/MacOS/Quick TimeIIDCDigitizer
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0x9f0cf000 - 0x9f4d8fff com.apple.Accelerate.vecLib 3.3.1 (vecLib 3.3.1) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0x9f512000 - 0x9f528fff libcups.2.dylib /usr/lib/libcups.2.dylib
0x9f52d000 - 0x9f5d6fff com.apple.QD 3.10.27 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
0x9f5fc000 - 0x9fa51fff com.apple.CoreGraphics 1.258.82 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
0x9fae8000 - 0x9fd20fff com.apple.Foundation 6.4.11 (567.40) /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x9fe32000 - 0x9fe34fff com.apple.DisplayServicesFW 1.8.2 /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayS ervices
0x9fe37000 - 0x9ff7dfff com.apple.AddressBook.framework 4.0.6 (490) /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBookSorry, but no luck yet. I opened up all the needed ports, but still the same problem. I get my internet through my college, you were right on that. But I am not sure in regards to any network information. Here is the latest error message, it should say that the ports were open, Thanks Again:
Date/Time: 2009-01-15 22:37:24.946 -0600
OS Version: 10.4.11 (Build 8S2167)
Report Version: 4
iChat Connection Log:
AVChat started with ID 0.
0x16432e50: State change from AVChatNoState to AVChatStateWaiting.
brandonch58: State change from AVChatNoState to AVChatStateInvited.
0x16432e50: State change from AVChatStateWaiting to AVChatStateConnecting.
brandonch58: State change from AVChatStateInvited to AVChatStateConnecting.
brandonch58: State change from AVChatStateConnecting to AVChatStateEnded.
Chat ended with error -8
0x16432e50: State change from AVChatStateConnecting to AVChatStateEnded.
Chat ended with error -8
Video Conference Error Report:
Video Conference Support Report:
Video Conference User Report:
Binary Images Description for "iChat":
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0x96148000 - 0x9621dfff com.apple.ApplicationServices.ATS 2.4.5 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x969c7000 - 0x969c7fff com.apple.vecLib 3.3.1 (vecLib 3.3.1) /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x96eae000 - 0x96ed0fff com.apple.speech.LatentSemanticMappingFramework 2.5 /System/Library/PrivateFrameworks/LatentSemanticMapping.framework/Versions/A/La tentSemanticMapping
0x96f46000 - 0x96f86fff com.apple.ImageIO.framework 1.5.8 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/ImageIO
0x96fa2000 - 0x97001fff com.apple.ImageIO.framework 1.5.8 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJP2.dylib
0x97033000 - 0x97034fff com.apple.opengl 1.4.16 /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLSystem.dy lib
0x97036000 - 0x9703bfff com.apple.agl 2.5.9 (AGL-2.5.9) /System/Library/Frameworks/AGL.framework/Versions/A/AGL
0x97106000 - 0x97121fff com.apple.ImageIO.framework 1.5.8 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libPng.dylib
0x9712c000 - 0x971b4fff com.apple.ImageIO.framework 1.5.8 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRaw.dylib
0x971b9000 - 0x971f8fff com.apple.ImageIO.framework 1.5.8 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x980a7000 - 0x98191fff com.apple.viceroy.framework 278.3.12 /System/Library/PrivateFrameworks/VideoConference.framework/Versions/A/VideoCon ference
0x98352000 - 0x99306fff com.apple.QuickTimeComponents.component 7.5.5 (990.7) /System/Library/QuickTime/QuickTimeComponents.component/Contents/MacOS/QuickTim eComponents
0x99f74000 - 0x99f7ffff com.apple.IMFramework 3.1.4 (429) /System/Library/Frameworks/InstantMessage.framework/Versions/A/InstantMessage
0x9b095000 - 0x9b201fff com.apple.MessageFramework 2.1.3 (753.1) /System/Library/Frameworks/Message.framework/Versions/B/Message
0x9e96f000 - 0x9ea46fff com.apple.opengl 1.4.16 /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgramma bility.dylib
0x9ea61000 - 0x9ea9dfff com.apple.QuickTimeFireWireDV.component 7.5.5 (990.7) /System/Library/QuickTime/QuickTimeFireWireDV.component/Contents/MacOS/QuickTim eFireWireDV
0x9eaa6000 - 0x9eab5fff com.apple.CoreGraphics 1.258.82 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGATS.A.dylib
0x9eabc000 - 0x9ead6fff com.apple.CoreGraphics 1.258.82 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
0x9eadc000 - 0x9eae7fff com.apple.CoreGraphics 1.258.82 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x9eaec000 - 0x9eaecfff com.apple.MonitorPanelFramework 1.1.1 /System/Library/PrivateFrameworks/MonitorPanel.framework/Versions/A/MonitorPane l
0x9eaef000 - 0x9eb0dfff com.apple.openscripting 1.2.7 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x9eb1f000 - 0x9eb67fff com.apple.bom 8.5.1 (86.3) /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
0x9eb71000 - 0x9eb88fff com.apple.opengl 1.4.16 /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x9eb93000 - 0x9ebebfff com.apple.opengl 1.4.16 /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x9ebff000 - 0x9ececfff libiconv.2.dylib /usr/lib/libiconv.2.dylib
0x9ecee000 - 0x9f0a2fff com.apple.Accelerate.vecLib 3.3.1 (vecLib 3.3.1) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x9f0cf000 - 0x9f4d8fff com.apple.Accelerate.vecLib 3.3.1 (vecLib 3.3.1) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0x9f512000 - 0x9f528fff libcups.2.dylib /usr/lib/libcups.2.dylib
0x9f52d000 - 0x9f5d6fff com.apple.QD 3.10.27 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
0x9f5fc000 - 0x9fa51fff com.apple.CoreGraphics 1.258.82 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
0x9fae8000 - 0x9fd20fff com.apple.Foundation 6.4.11 (567.40) /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x9fe32000 - 0x9fe34fff com.apple.DisplayServicesFW 1.8.2 /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayS ervices
0x9fe37000 - 0x9ff7dfff com.apple.AddressBook.framework 4.0.6 (490) /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook -
I already triEd the 8888 dns thing
You can try here:
Can't Activate FaceTime
However, I suspect an Apple server problem. Many users have been reporting problems with Messages and Facetime today. -
i need help please !!
Is it on mute?
Look on the left side of the device above the volume controls, if you see a red dot the device is in mute, flip the switch to take it off mute.
Is the volume turned up? -
Cant get facetime or imessage to work
Any ideas on how to get facetime and imessage to work it just says waiting for authentication
Try this
http://www.apple.com/support/iphone/phone/ -
I have recently update to the OS Maverik and I use a projector with a mini display port adaptor to my MacBook Air, ever since the only thing that projects is my desktop picture. I cannot get it to project my school work that I need to teach my students. Help!
Hi Becki514,
Welcome to the Support Communities!
The following articles may help you with your projector issue:
Apple computers: Troubleshooting issues with video on internal or external displays
http://support.apple.com/kb/ht1573
Apple Mini DisplayPort adapters: Frequently asked questions (FAQ)
http://support.apple.com/kb/ht3382
Mac notebooks: How to use your computer in closed clamshell (display closed) mode with an external display
http://support.apple.com/kb/ht3131
I hope this information helps ....
Have a great day!
- Judy
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