HT204053 I cannot update my apps on my iPhone. I have 2 email addresses and I now realize I changed my Apple ID from one email to the other. Now I cannot update on my iPhone because it is associated with the original email address. Help?
I cannot update my apps on my iPhone 3. I think it's because I've discovered I have 2 Apple ID's, the original one for iTunes from 2009, and another one I used more recently. I think I must have changed my Apple ID to the more recent email, but my iPhone does not accept any password for the new ID. I have tried changing back but cannot. I have reset passowrds on both ID's 6 or 7 times, but that does not work either. I read I cannot undo an Apple ID, so I have 2, but they are mixed up. Help?
Did you purchase or download the apps with your old ID? Apps are tied to the ID that is was purchased from.
If it is a new app you bought with your new ID, you can go into settings - appstore- apple id and then log out.
Similar Messages
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Could apple send me an iPad air. All my friends are making fun of me because I'm stuck with the old device and no phone. I've had app problems with apple before so I think that it would only be fair to get a newer device. Thank You Apple
First we aren't Apple just normal users just like you.
Second provide Apple a feedback or send them a mail.
Third they will never send you a free iPad Air.
If you want one you have to buy it. (go for refurbished if the device is too expensive) or look for special prices.
Contact iTunes support if you have a problem with an App. -
my iphones buttons are not working and it shows a black screen whith apple logo on it what should i do now?
and i have to post sth importent on instagram tonight so its ergent please help....Greetings motahare,
After reviewing your post, I have located an article that can help with iOS device issues. It contains a number of troubleshooting steps and helpful advice for the issue you are experiencing:
If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support
Thank you for contributing to Apple Support Communities.
Best,
Bobby_D -
I have an I Phone 4s, 16K. IOS 8.1 (I think, although I can't check it on my phone) that apparently is associated with my old email address that I no longer have access to and my phone says connect to I Tunes to activate.
How can I activate my phone? How can i disassociate my phone from the old email address and associate it with the new one?Apple ID: Contacting Apple for help with Apple ID account security - Apple Support
Pete -
I cannot reset my photo stream. The error message "cannot connect to servers" comes up. I have the same problem with syncing contact conflicts. I have logged in on three different computer & networks on three different occasions. What's the deal?
Carolyn Samit wrote:
According to Apple, all services are online > http://www.apple.com/support/icloud/systemstatus/
Pure Propaganda to make it look good. Icloud Servers are having issues since days but today it is definately broken and also for me everything is offline, without having changed one setting.
Look at hundreds of server failures, photostream fails, mail not working.. only recent posts. -
I use an IMAC version 10.6.8. Memory: 4GB. Video Card: NVIDIA GeForce 7300 GT.
In most cases the graphics cards in iMacs are Not upgradeable. They are usually soldered to the logic board. RAM is considered, along with harddrives, the only component that is upgradeable in an iMac, unlike in PC's. So basically you would need to sell your unit and purchase an iMac with a more powerful graphics card.
Hope this helps -
I have a Behance profile of long-standing as ChrisARaymond, and multiple projects, all connected to a gmail address. Now I cannot access it because my Adobe ID is connected to a different email address. I get an endless loop as Behance refuses to let me sign in with my old credentials, and when I sign in via AdobeID, my profile and projects are empty.
Did your programmers think through what you were doing before you implemented this? It's beyond ridiculous.This is simply and utterly one of the most inconsiderate of all Adobe takeovers. Did you not think artists that use Adobe products might have accounts already with Behance? You have screwed us. Not only that, there is NO way to talk to anyone about how to fix this. I do NOT see anything in this forum on how to fix, why? Big corporate decisions and more money. You suck Adobe.
HAVE A NICE DAY
https://www.behance.net/darinmccauley
Oh, wait, it's https://www.behance.net/darinmccau7453 or something like that.
Discusted,
Darin McCauley -
I recently updated my primary email address associated with my Apple ID account.
Now when I go to App store on my iPad it still tries to login to the App store using the old email address I had associated with the account, and naturally my password doesn't work. I can't figure out how to tell my iPad to login using the updated email address.
So in effect I'm locked out of the app store and I currently have 26 updates waiting.
I've tried disconnecting and reconnecting my IPad to iCloud with no luck.. However I cloud happens to show the correct/updated email address.
Does anyone know how to resolve this?
ThanksDid you change the email for the Apple ID or did you create a new Apple ID? A new Apple ID cannot be used with content that was bought using a different Apple ID.
Changing the email address you use for your Apple ID -
http://support.apple.com/kb/HT5621 -
TS2776 Outlook cannot open the file because it is not associated with the default identity.
Outlook cannot open the file because it is not associated with the default identity.
I've had the same problem. Even though you check the box to save it as Keynote '08, it does not open in ')8 (I get the same message)...you need to reopen it in '09.
I have even changed the name of the file in '08 and eventually get the same message.
I believe that once you open it in '09, you're committed to that.
Let me know if you have better luck. -
I used to have another email address associated with Itunes and transfered my songs to my new Imac now some of the songs wont play because they were athorised on another computer and I cannot remember my old Itunes password associated with the old email.
Hello Johnny Reptile,
The following article details the necessary steps for resetting your old Apple ID's password.
Apple ID: Changing your password
http://support.apple.com/kb/HT5624
Cheers,
Allen -
I can't change my location because of the credit card associated with the account and my phone number please help
Gift cards are country specific.
They can only be used inside the borders of the country of issue. -
I cannot connect to the internet after switching providers. I've changed the email address associated with the new account but am sure there is something else I need to change. I have also changed the apple information as well including user name and password. Can anyone help me? (This is an ipad question).
Apple ID: Changing your Apple ID
http://support.apple.com/kb/ht5621
Using your Apple ID for Apple services
http://support.apple.com/kb/HT4895
Apple ID: What to do after you change your Apple ID
http://support.apple.com/kb/HT5796?viewlocale=en_US&locale=en_US
iTunes Store: Associating a device or computer to your Apple ID
http://support.apple.com/kb/ht4627
iOS: Changing the signed-in iTunes Store Apple ID Account
http://support.apple.com/kb/ht1311
Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at
http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are drooping internet connection)
• Launch Settings app
• Tap on Wi-Fi
• Tap on the blue arrow of the Wi-Fi network that you connect to from the list
• In the window that opens, tap on the Renew Lease button
6. Potential Quick Fixes When Your iPad Won’t Connect to Your Wifi Network
http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
~~~~~~~~~~~~~~~~~~~~~~~~~
Fix WiFi Issue for iOS 7
http://ipadnerds.com/fix-wifi-issue-ios-7/
iOS 6 Wifi Problems/Fixes
Wi-Fi Fix for iOS 6
https://discussions.apple.com/thread/4823738?tstart=240
How To: Workaround iPad Wi-Fi Issues
http://www.theipadfan.com/workaround-ipad-wifi-issues/
Another Fix For iOS 6 WiFi Problems
http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
iPad: Issues connecting to Wi-Fi networks
http://support.apple.com/kb/ts3304
How to Boost Your Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Boost-Your-Wi-Fi-Signal.hmL
Troubleshooting a Weak Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/Troubleshooting-A-Weak-Wi-Fi-Signal.htm
How to Fix a Poor Wi-Fi Signal on Your iPad
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Connect iPad to Wi-Fi (with troubleshooting info)
http://thehowto.wikidot.com/wifi-connect-ipad
10 Ways to Boost Your Wireless Signal
http://www.pcmag.com/article2/0,2817,2372811,00.asp
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
Some Wi-Fi losses may stem from a problematic interaction between Wi-Fi and cellular data connections. Numerous users have found that turning off Cellular Data in Settings gets their Wi-Fi working again.
You may have many apps open which can possibly cause the slowdown and possibly the loss of wifi. In iOS 4-6 double tap your Home button & at the bottom of the screen you will see the icons of all open apps. Close those you are not using by pressing on an icon until all icons wiggle - then tap the minus sign. For iOS 7 users, there’s an easy way to see which apps are open in order to close them. By double-tapping the home button on your iPhone or iPad, the new multitasking feature in iOS 7 shows full page previews of all your open apps. Simply scroll horizontally to see all your apps, and close the apps with a simple flick towards the top of the screen.
Wi-Fi or Bluetooth settings grayed out or dim
http://support.apple.com/kb/TS1559
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If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
Cheers, Tom -
I have multiple emails associated with my i phone, but can't get my mac to associate some of the email names because it is associated with other apple id , but it's my id. how can i get around this?
- Try contacting iTunes for the password problem:
Apple - Support - iTunes - Contact Us
- For the other problem you can try a reset. Nothing will be lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- The next standard thing to do is to download/install a new app but you cant 'do that.
- Instead, try restoring from backup. -
My ipad air was bought and activated AFTER September 1st (activated December 25th) and I downloaded pages, keynote and numbers. I then changed my Apple ID as the password no longer worked, These apps had to be deleted as I needed to update them. Now I cannot get the free version on my ipad. I have searched the internet to see if there is a solution, and I found a few but unfortunately none have worked. I desperately need these apps as my iPad is used for school. Is this an issue I should take up with the apple support centre or something? Please help! Thanks
How to get all the iWork apps, iPhoto, and iMovie for free on an eligible iPhone or iPad
http://www.imore.com/how-get-all-iwork-apps-iphoto-and-imovie-free-eligible-ipho ne-or-ipad
Cheers, Tom -
Trying to load an app from the itunes store and asked to review the "Terms and Conditions and Apple Privacy Policy" as it has changed. There is no "Agree" selection available. Any suggestions? This appears to be associated with the iOS7 upgrade. Thanks
I have the same problem with my iphone 4 . I solve it with giving permission to the cookies on safari from the settings.
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