HT204053 I changed my apple ID email address, and now I can't access my iCloud because it was  listed with the previous email address. What can I do?

I changed my apple ID email address, and now I can't access my iCloud because it was  listed with the previous email address. What can I do?

If the old ID ("email address") is an earlier version of your current ID, go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID.  Click edit next to the primary email account, change it back to your old email address and save the change.  Then edit the name of the account to change it back to your old email address.  You can now use your current password to turn off Find My iDevice, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll.  When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud).  Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was.  Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

Similar Messages

  • I recently uploaded OSX 10.6.7 and ever since then, my Boris titler in FCP does not work with all the fonts, notably Avenir. It actually crashes FCP now. It was fine with the previous version. What's up Apple?

    I recently uploaded OSX 10.6.7 and ever since then, my Boris titler in FCP does not work with all the fonts, notably Avenir. It actually crashes FCP now. It was fine with the previous version. What's up Apple?

    I know what your'e going through, Gary.   OSX 10.6.7 is an absolute disaster.   Since I upgraded, I've had problems in FCP, Logic, Garageband, even issue dealing with peripheral hardware like external monitors.
    Before 10.6.7 my system was running fine.
    I've brought this up with Apple repeatedly.   They smile and shrug.   They've been helpful resolving the issues, but none of them has been easy to solve.  I have spent days, dealing back and forth with tech support, sending logs, etc., before solutions have been found.  
    I wish I could give you an answer to your question.   My only guess is that Apple has totally dropped the ball on this one.   In the future they should provide a disclaimer when they offer an upgrade.  Something like:   "Caution: all of your software may not function after this upgrade. But go ahead, you'll feel cool that your OS is the latest thing."
    As someone who has been with Apple for close to 25 years, I'm disturbed by what appears to be an increasing sloppiness in their work.   This is especially disturbing when you depend upon their system to make your living.
    Good luck.
    david

  • HT204053 I cannot update my apps on my iPhone. I have 2 email addresses and I now realize I changed my Apple ID from one email to the other. Now I cannot update on my iPhone because it is associated with the original email address. Help?

    I cannot update my apps on my iPhone 3. I think it's because I've discovered I have 2 Apple ID's, the original one for iTunes from 2009, and another one I used more recently. I think I must have changed my Apple ID to the more recent email, but my iPhone does not accept any password for the new ID. I have tried changing back but cannot. I have reset passowrds on both ID's 6 or 7 times, but that does not work either. I read I cannot undo an Apple ID, so I have 2, but they are mixed up. Help?

    Did you purchase or download the apps with your old ID?  Apps are tied to the ID that is was purchased from.
    If it is a new app you bought with your new ID, you can go into settings - appstore- apple id and then log out.

  • This Mac can't connect to iCloud because of a problem with my email address Open iCloud preferences to fix this problem"

    I keep getting this message over and over and over.
    This Mac can't connect to iCloud because of a problem with <my email address>
    Open iCloud preferences to fix this problem"
    I go to IC Preferences but there is nothing I can fix there that is relative.
    My outbox is no longer working in MAIL so I cannot email out. I have to use my wife's MBP to send emails.
    I can get emails. I didn't change anything in m,ail preferences, so what is Apple doing to me?

    I also have had this problem and see no resolution - signed out of my account and signed in again, did not get any resolution to the problem. done this twice. Is Apple addressing this? I thought that 10.10.1 would resolve this but found to my dismay that there has been no resolution. Each time I log out of iCloud and then sign in again, there is a time lag before all my files in iCloud become accessible so have stopped trying this remedy. I also have issues with iTunes where am asked for my password 4 times before I can log in. Would like to know if there is anything in the pipeline to remedy/rectify this problem. Issues with bad internet connectivity have improved but are still there. Wish Apple would spend some more time in testing and resolving issues before releasing new software. 

  • How Does one fix this-"This Mac can't connect to iCloud because of a problem with "My Email Address"

    Hello Apple Community:  I receive this message multiple times a day. 
    "This Mac can't connect to iCloud because of a problem with "My Email Address"  Open iCloud preferences to fix this problem. 
    After sighing into iCloud I can not find a problem.
    Is this a Yosemite issue, because thats when the issue started?
    Thanks for your help..

    Yes, this is a constant problem for me as well.  I have 2 Macs (iMac and old MacBook Pro) running Yosemite. I seem to only get this message on the iMac. I've tried logging out of ICloud on both and logging back in; the problem re-appears randomly.  I also have no issue on IOS devices.
    It's mainly annoying. I open the iCloud panel in System Preferences and it tends to go away.

  • Ever since i forgot my apple id password and changed to a new one, I am continually being asked to enter my iCloud password. It then says that this mac can't connect to iCloud because of a problem with "my username". nothing I do in in preferences helps.

    ever since i forgot my apple id password and changed to a new one, I am continually being asked to enter my iCloud password. It then says that this mac can't connect to iCloud because of a problem with "my username". nothing I do in in preferences helps.

    You have to sign out completely in System Preference>iCloud (click 'Sign out') on a Mac, or Settings>iCloud on an iOS device (click 'Delete account' - this will not delete the account from the server). Then sign in with the new password.
    Your iCloud data will disappear from your Mac or device when you sign out but will reappear when you sign back in.

  • TS4009 I have had to delete my icloud account and open up another because it would not verify. In the meantime I have lost my storage which was attached to the previous email account. I would like to know how I can transfer it across to my existing accoun

    I have had to delete my icloud account and open up another because it would not verify. In the meantime I have lost my storage which was attached to the previous email account. I would like to know how I can transfer it across to my existing account?

    Thanks randers4. Reading through other discussion points, other people have similar problems. I thought and still do, that the easiest option was to delete and open up another. That worked fine except I remembered that I had some storage attached to that icloud address. I live in New Zealand.

  • I have just downloaded OSX Mavericks and am having a lot of problems with my iCloud account. I get a message "this iMac can't connect to iCloud because of a problem with (and then it quoted my e-mail address) Does anybody know what the problem could be??

    As mentioned above I have just downloaded OSX Maverick to my iMac. I am now having a lot of problems with iCloud. I get the message that "This iMac can't connect to iCloud because of a problem with, and then it goes on to quote my e-mail address. It then says to open iCloud preferences to fix this problem.
    I do this and no matter what I seem to do this message continues to return.
    Can anybody explain how to resolve this problem (please bear in mind that I am noy very computer literate).
    Many thanks
    Mike

    Hello John
    Sorry I haven't got back to you sooner.
    Thanks very much for your help, your solution solved my problem.
    Thanks again and kind regards
    Mike

  • For some reason osx mountain lion has disappeared from my purchases and now when i want to install mountain lion on another mac with the same apple id it wants to charge me for the program even though i have already purchased it. what do i do?

    for some reason osx mountain lion has disappeared from my purchases and now when i want to install mountain lion on another mac with the same apple id it wants to charge me for the program even though i have already purchased it. what do i do?

    Open the Mac App Store on the other Mac and in the Quick Links sign into your account. See if the Mountain Lion purchase is among hidden apps in the iCloud area of your account info.

  • HT204053 I purchased an iphone second hand and it was clearly stolen and now I could possibly be out of $300. I've called the owner to see what we could figure out and she has not answered. Is there anything I can do? Or am I out of $300? Please help!

    I purchased an iphone second hand and it was clearly stolen and now I could possibly be out of $300. I've called the owner to see what we could figure out and she has not answered. Is there anything I can do? Or am I out of $300? Please help!

    If the repair shop was not apple certified repair shop then Apple will not replace/ or touch that device with a ten foot pole sadly. I'd follow Rudegar's advise and try anthoer repair shop as sadly it sounds like you got jipped by the original owner. Always verify your infomation through the company before you hand over the money!

  • I bought my iphone at an apple store in calgary and its a rogers devce, rogers charged me 50$ to unlock my device and now they say they cannot unlock it because it was not purchased at a rogers store and at an apple store. What do I do?

    i bought my iphone at an apple store in calgary and its a rogers devce, rogers charged me 50$ to unlock my device and now they say they cannot unlock it because it was not purchased at a rogers store and at an apple store. What do I do?

    linzarella wrote:
    i bought my iphone at an apple store in calgary and its a rogers devce, rogers charged me 50$ to unlock my device and now they say they cannot unlock it because it was not purchased at a rogers store and at an apple store. What do I do?
    Get your $50 back.

  • This Mac can't connect to iCloud because of a problem with "your Apple ID", Open iCloud preferences to fix this problem.

    I am using Yosemite on (iMac 21.5 inch mid 2011).
    My question is:- Periodically when closing down Safari and only the application Safari i get the message:-
    This Mac can’t connect to iCloud because of a problem with “my Apple ID”, Open iCloud preferences to fix this problem.
    I don't understand this because there is no problem with "my Apple ID" and if there is what should I do when opening iCloud preferences to fix the problem.
    Would appreciate some positive answer to stop this message from appearing and to resolve this problem.
    Cheers Bruce.

    I do not use the Safari browser, and I also get this error message. I also have not updated to Yosemite.  I am able to log into iCloud using my Apple ID and password, so I know that there is no issue with my login credentials.  However, so far I have not been able to determine what is causing this message.

  • I no longer have my apple login email address as it was associated with my previous job. I can't change it over to my current email address as this was my secondary. Is there any way to do this?

    I no longer have the email address associated with my Apple account as it was through my previous employer. When I attempt to change it to my current email address, I can't as it was my backup to the old one. Is there any way to do this?

    Hey arnwrkr,
    Thanks for the question. It sounds like you wish to change the email address associated with your Apple ID, however the address you wish to use is already in use as your rescue email address. To accomplish your goal, we’ll need to first remove your rescue email address:
    Manage your Apple ID primary, rescue, alternate, and notification email addresses
    http://support.apple.com/kb/HT5620
    Next, you can change your Apple ID to new this email address:
    Change your Apple ID
    http://support.apple.com/kb/HT5621
    And finally, be sure to update the features and services that you use with your Apple ID:
    Apple ID: What to do after you change your Apple ID
    http://support.apple.com/kb/HT5796
    Thanks,
    Matt M.

  • Cannot access iCloud because I don't have the primary email and password I originally set it up with. Is there any way to remove this primary username and password without either the email address and the password?

    How do I delete an old iCloud username and password. I have neither of them anymore and cannot access icloud to change settings. Set up a second username and password but icloud still won't rcognize the my birthdate and security questions answers I've answed. hope somebody else has had this problem. Thanks

    If you are unable to remember your password, security questions, don’t have access to your rescue address or are unable to reset your password for whatever reason, your only option is to contact Apple ID Support, upon speaking to an operator you should explain that your problem is related to your Apple ID, this way you will not be charged for assistance, even if you don’t have an AppleCare plan.
    The operator will take you through some steps you may have already tried, however they need to be sure they have exhausted all usual approaches before trying to reset your account, so you should try to be helpful and show patience with the procedure.
    The operator will need to verify they are speaking to the account holder and may ask you some questions that only the account holder could know, and you will need to answer them if the process is to proceed.
    Once the operator has verified your identity they will send a message through to your device which contains an alpha numeric code, which you will need to read back to them.
    Once this has been completed they will send an email to your iCloud email address after a period of 24 hours, so you should check that mail is enabled in your devices iCloud settings.
    Upon receipt of the email, use the reset link provided to reset your password, after which you should be able to make the adjustments to iCloud that you wish to do.

  • I had a name for my user name not an email address and now I cannot get access to my itunes account

    I had a simple user name through the itunes store. It was just a name not an email address, now when I sign in it sends me to an old itunes account which does not recognize purchases that I have made over  the last 5 years.
    Any clue as to how I can access my old account again? I tried asking the system to send me a password with my username (which is not an email address) and have yet to see an email that was on flie with that address.
    Any help would be appreciated
    Thank you.

    Have you tried calling?
    1-800-MY-APPLE (1-800-692-7753)

Maybe you are looking for

  • Cs4 problems

    http://www.nmprc.state.nm.us/newslist.htm I am working on a page to list my feed items on a news page as well as the feed, that way I only have to add the item once, but I am having a great deal of trouble. It looks ok in live view, but when I upload

  • Adobe Reader DC, doesn't disable "Display PDF Document in the web browser" when option is unchecked.

    The option under Accessibility>Setup Assistanct to uncheck the "Display PDF Document in the web browser" doesn't correctly disable Display PDF in browser when unchecked, it still defaults to opening in Internet Explorer even after restarting the brow

  • Issue with VIRSANH 530_710 deployment

    We are trying to install GRC 5.3(VIRSANH 530_710) on SAP NetWeaver 7.30 SP7. As per note:865572 this is supported, but when try to deploy from SAINT it throws the error: "Component SAP_ABA 710 has to be installed". Any sort of help is much appreciate

  • Itune lost library old ipod need to be sync

    Hi I got itune messed up and when updating (i talk about few months ago perhaps) lost all my music and ipod playlist. So now I have my ipod (ipod nano 5th generation) with my music but if I sync with itune it will get erased so I'd like to repeat the

  • Syncing issues - itunes

    I bought a song on my ipad.  When I synced with my computer, the song disappeared from my ipad itunes,and now I can only play 30 seconds of it on my computer.  On my computer playlist it has a "+" sign next to it and the song price (1.29).  I have de