HT204053 I changed my iphone ID and password, why it still keep asking me about the old ID and my old password when I download?
Hi
I changed my iphone ID few days ago, but when i download, it keep asking me about my old ID and old password.
Now i can't download anything.
could you help me please?
my old ID is [email protected]
new ID is [email protected]
Thank you.
Pamela
Welcome to the Apple Community.
I have asked for your email address to be edited out. Post your address in an open thread is a sure way to be bombarded by unwanted email, remember it will be here long after you have resolved your problem, for automated detection software to find.
If you want people to contact you, enable others to see your email address in your profile.
In order to change your Apple ID or password for your iCloud account on your iOS device, you need to delete the account from your iOS device first, then add it back using your updated details. (Settings > iCloud, scroll down and hit "Delete Account")
In order to change your Apple ID or password for your iTunes account on your iOS device, you need to sign out from your iOS device first, then sign back in using your updated details. (Settings > store, scroll down and tap your ID)
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Vague.
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