HT204053 I forgot my Apple ID password and security questions.  How do I fix this?

I forgot my Apple ID password and security questions.  How do I log into my Apple ID?

Contact iTunes store support for assistance: https://ssl.apple.com/emea/support/itunes/contact.html.  If you can prove your identitiy to them, they will be able to reset the password for you.

Similar Messages

  • I forgot my Apple ID password and security questions, plus I don't receive the "I forgot" email

    I forgot my Apple ID password.  I don't remember my security question answers. I have apps on my iphone that I can't update because of this.  So I created a new Apple ID and downloaded some apps. (So I have apps on my iphone from two different Apple IDs). 
    What I've tried:
    I never receive the "I forgot" email - tried it multiple times. I have checked spam folders, recently deleted - checked it all, not there.
    I can't delete apps from the old Apple ID and download them with the new because it will delete information from the app, such as game highscores.
    I have money on the old Apple ID and would like to be able to use it. If someone can please give me a solution or a support number that can help my situation. It would be greatly appreciated.    -  I have called support once but no luck.

    alfonsobracamontes wrote:
    I forgot my apple id password and security questions, ...
    1)  Apple ID: All about Apple ID security questions
    If necessary
    2)  See Here... ask to speak with the Account Security Team...
    Apple ID: Contacting Apple for help with Apple ID account security
    3)  Or Email Here  >  Apple  Support  iTunes Store  Contact

  • I forgot my Apple ID password and security question. Also the email I'd is not accessible as the organisation has stopped their email service. How can I now update my applications which I downloaded using this Apple ID. Please help

    I forgot the password of my Apple ID that I used for downloading apps when I newly bought my mac book back in 2011 October.
    Now I forgot the password and also the security question.
    Also the email service provider has stopped their email service and hence m not able to use email authentication as well.
    Now I am lost, how will i update the applications that I downloaded using this Apple ID.
    Please help

    Saunakhvshg,
    contact Apple directly.

  • HT1212 How can i reset my iphone 4s if i forgot my restriction passcode and apple id password and security question answer

    Hello guys..
    How can i reset my iphone 4s IF i forgot my restriction passcode, and apple id password AND security question answer?..
    AND I also forgot the email that i used to create the apple id.. Thats why i cant reset my password using the "email authentication"...
    PLEASE HELP.. Thanks... I cant use my iphone properly.. im stock with my OLD Apple id..

    Its simple - if you honestly cannot remember a single piece of security information associated with the account, or even the name of the AppleID itself, the only possability of help is to call Apple and ask them if there is anything they can do.  There is nothing anyone here or elsewhere can possible do to help you.
    Apple offers several means of ensuring you can recover an account or AppleID, but if you cannot remember a single one of those security features, then only Apple can, if at all possible, help you and only then if you pick up a telephone and talk to them.
    The strong odds are that even Apple will not help you.  I know that with the two step verification option, if you cannot at least remember two of the three security features used with that system, they will tell you the account is simply lost to your for good.  They can only be help responsible for helping you recover information up to a point - at some point, it all comes down to you remebering at least some of your own information.

  • HT5312 i forgot my apple rescue email and security questions

    Plz Help me .i fill i tune gift card 10$ .now i can't buy game in apple store because they ask security questions .i try to reset security questions but they sent to rescue email.but i forgot my apple rescue email and security questions .
    <Email Edited By Host>

    Alternatives for Help Resetting Security Questions and Rescue Mail
         1. Apple ID- All about Apple ID security questions.
         2. Rescue email address and how to reset Apple ID security questions
         3. Apple ID- Contacting Apple for help with Apple ID account security.
         4. Fill out and submit this form. Select the topic, Account Security.
         5.  Call Apple Customer Service: Contacting Apple for support in your
              country and ask to speak to Account Security.
    How to Manage your Apple ID: Manage My Apple ID

  • I have forgotten both my apple id password and security questions

    Hello,
    i have forgotten both my apple id password and security questions.
    I have spoken with apple who requested a proof of purchase for the device.
    i now have the proof of purchase but do not know where to send this to so that my password can be reset, please help?

    Contact Apple Support again, they should be able to help you with the details.
    iPhone - Contact Support - Apple Support

  • HT5787 my apple id password and security questions hacked

    hello my apple id password and security questions hacked. i need help to back my apple id. i know last security question and password and original info when i made it. please help me. thanks
    <Email Edited by Host>

    Contact:  Apple ID: Contacting Apple for help with Apple ID account security - Apple Support

  • HT5312 i forget my apple rescue email and security question.how i can change my password

    i forget my apple rescue email and security question.how i can rest my password

    The Apple Support Communities are an international user to user technical support forum. As a man from Mexico, Spanish is my native tongue. I do not speak English very well, however, I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture perhaps very very different from your own. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
    Unfortunately at this moment you can't. Apple emplyee(s) inadvertantly assisted someone to hack the Apple ID accounts of others and Apple has placed a moritorium on resetting accounts until Apple has security in place to prevent this occurring again.
    Write iTunes/Mac App Store Support and perhaps they can tell you when to axpect help to reset your account.
    Mac App Store Support -
    http://www.apple.com/support/mac/app-store/

  • TS2446 i didnt forget my password i just forgot the ancwers to my security questions. how do i fix this?

    i didnt forget my password i forgot the ancwers to my security questions. how do i fix this?

    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

  • I forgot my security questions how do I fix this

    I forgot my security questions how do I fix this

    From a Kappy  post
    The Best Alternatives for Security Questions and Rescue Mail
    1.  Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
    2.  Call Apple Support in your country: Customer Service: Contact Apple support.
    3.  Rescue email address and how to reset Apple ID security questions.
    An alternative to using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

  • TS2446 i cant remember the answers to my security questions.  i have reset my password and added the recovery email account but still cant figure out how to purchase new content. it asks me the same security questions. how do i fix this?

    i cant remember the answers to my security questions.  i have reset my password and added the recovery email account but still cant figure out how to purchase new content. it asks me the same security questions. i also have a temp pin. how do i fix this?

    If you've just added an address to your account then it will be an alternate/secondary email address, a rescue email address can only be added by answering 2 of your security questions. If you already had one on your account then go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you should see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email addressthen you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312

  • I forgot awnsers to security questions how do I fix this

    I forgot the awnsers to my security questions how do I change them

    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

  • I want to change my apple id password and security questions

    my account has been hack and I want to change my password and eliminate the security questions that I never put  and the provitional email that resends the answers because its an email that I dont know and i dont have acces to it

    Apple ID Contact
    http://www.apple.com/support/appleid/contact/

  • I forgot all of my security questions how can I fix this?

    I got an Apple iTunes gift card and put it in when I went to download an app it asked for the security question all of with I have forgot

    Click here for information. If the option to have the answers emailed to you isn't available or doesn't work(the email may take a few hours to arrive), contact the iTunes Store staff via the link in the 'Additional Information' section of that article.
    Without a rescue email address, you can't reset them yourself. Nobody on these boards can reset them for you.
    (93234)

  • HT201363 I forgot my apple id password and now is locked!

    I forgot my apple id password and now is locked! I need this to activate my phone! its locked by its icloud!! I am trying to rescue it for security reason to prove that I am me!! But my birthday is incorrect. Why they couldn't rmmber it? I tried to contact apple but they did'nt reply!!!!!!!!!!!!
    <Subject Edited by Host>

    Hello clouieg,
    Thanks for using Apple Support Communities.
    If your Apple ID has been locked or disabled due to too many incorrect password attempts, you can reset your password.  To learn more about how to resolve this issue, please see the information below.
    If your Apple ID was locked, you can go to iForgot to unlock it with your existing password or reset your password. You can also click the Reset Password or Forgot Password button in the alert. Remember to type your full email address when you're asked to enter your Apple ID. For example, [email protected] or [email protected] If you use two-step verification for Apple ID, you need to use your recovery key and a trusted device to regain access to your account.
    If you can't reset your password and you don't use two-step verification, contact Apple Support. 
    If your Apple ID has been locked - Apple Support
    Take care,
    Alex H.

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