HT204053 i get a message saying that iCloud backup is unable to access my account on my iPad2, but on my windows computer i can sign in no problem. please tell me what i can do, because it froze my iPad.

i had purchased a game for my kid, and after he played for a while, there was a message that popped up saying that iCloud backup can not access my account and it has 2 buttons on it, one says ignore, the other says settings, but none of them does anything when i touch them and my iPad is frozen i can not do anything on it. the message says to review my account info in settings, but it won't let me get into settings or restart the iPad, it doesn't even let me slide to unlock my iPad. please tell me what i can do to slove this problem. thank u!

Hi there
I had the same problem and I found this answer to a similar question to ours, so I copied and pasted it for you
Reset the device by holding down the home button and the sleep/wake button at the same time for approximately 10 seconds. After it resets the message will be gone and you can go to settings > icloud and put in your password.
That seems to be a bug with the password alert where it won't respond correctly sometimes.
Hope this helps

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