HT204053 I got an incorrect apple ID or password with FaceTime and iMessage why?

I got an incorrect apple ID or password with FaceTime and iMessage however not with iCloud why?

Yes, I am using the same ID on both devices.  I also logged out of the iTunes application and back in but still get this same message.  "The Apple ID you entered couldn't be found or your password was incorrect.  Plese try again."
I have another subscription with Admin Magazine that appears to use the same interface and it was able to restore my purchases.

Similar Messages

  • Apple ID not working with facetime and messages what to do

    I'm not sure when this issue occurred but I cannt use my facetime and messages at all. My apple ID works with everything else but facetime, messages and oh yeah icloud . I have changed my ID like three times and I also looked at my DSM but nothing. I'm frustrated because I live in Trinidad where there is no apple store to correct this issue. Please help someone!!!!!

    Using FaceTime http://support.apple.com/kb/ht4319
    Troubleshooting FaceTime http://support.apple.com/kb/TS3367
    The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
    http://tinyurl.com/a7odey8
    Troubleshooting FaceTime and iMessage activation
    http://support.apple.com/kb/TS4268
    Using FaceTime and iMessage behind a firewall
    http://support.apple.com/kb/HT4245
    iOS: About Messages
    http://support.apple.com/kb/HT3529
    Set up iMessage
    http://www.apple.com/ca/ios/messages/
    Troubleshooting Messages
    http://support.apple.com/kb/TS2755
    Setting Up Multiple iOS Devices for iMessage and Facetime
    http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
    FaceTime and iMessage not accepting Apple ID password
    http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
    Unable to use FaceTime and iMessage with my apple ID
    https://discussions.apple.com/thread/4649373?tstart=90
    For non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
     Cheers, Tom

  • Could not sign in with my apple id with facetime and imessages

    Am trying to sigh in on facetime and imessages with my apple id but its not working

    Same problem with me, Its confusing

  • My ipad won't let me sign in to my FaceTime and iMessage and won't update my apps no more ever since I got my iphone and put them on the same account. Does anyone know how to fix it or why it's doing this

    II've had my ipad with retina display for about a 1 now and everything was fine In till I got my iphone 4s and put them on the same account then my ipad stopped letting me log in to my FaceTime and iMessage and it doesn't let me update my apps and dosnt let me log in to iCloud ever since I got my phone and put them on the same account does anyone know how I could fix it and still be able to connected to my iphone??

    Did you change your Apple ID?
    Unable to make or receive FaceTime calls after April 16, 2014
    http://support.apple.com/kb/TS5419
    Using FaceTime http://support.apple.com/kb/ht4319
    Troubleshooting FaceTime http://support.apple.com/kb/TS3367
    The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
    http://tinyurl.com/a7odey8
    Troubleshooting FaceTime and iMessage activation
    http://support.apple.com/kb/TS4268
    iOS: FaceTime is 'Unable to verify email because it is in use'
    http://support.apple.com/kb/TS3510
    Using FaceTime and iMessage behind a firewall
    http://support.apple.com/kb/HT4245
    iOS: About Messages
    http://support.apple.com/kb/HT3529
    Set up iMessage
    http://www.apple.com/ca/ios/messages/
    iOS and OS X: Link your phone number and Apple ID for use with FaceTime and iMessage
    http://support.apple.com/kb/HT5538
    How to Set Up & Use iMessage on iPhone, iPad, & iPod touch with iOS
    http://osxdaily.com/2011/10/18/set-up-imessage-on-iphone-ipad-ipod-touch-with-io s-5/
    Set Up Alert Sounds
    http://www.quepublishing.com/articles/article.aspx?p=1873027&seqNum=3
    Extra FaceTime IDs
    http://tinyurl.com/k683gr4
    Troubleshooting Messages
    http://support.apple.com/kb/TS2755
    Troubleshooting iMessage Issues: Some Useful Tips You Should Try
    http://www.igeeksblog.com/troubleshooting-imessage-issues/
    Setting Up Multiple iOS Devices for iMessage and Facetime
    http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
    FaceTime and iMessage not accepting Apple ID password
    http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
    Fix Can’t Sign Into FaceTime or iMessage iOS 7
    http://ipadtutr.com/fix-login-facetime-imessage-ios-7/
    FaceTime, Game Center, Messages: Troubleshooting sign in issues
    http://support.apple.com/kb/TS3970
    Unable to use FaceTime and iMessage with my apple ID
    https://discussions.apple.com/thread/4649373?tstart=90
    iOS 7 allows you to block phone numbers or e-mail addresses from contacting you via the Phone, FaceTime, or Messages
    http://howto.cnet.com/8301-11310_39-57602643-285/you-can-block-people-from-conta cting-you-on-ios-7/
    How to Block Someone on FaceTime
    http://www.ehow.com/how_10033185_block-someone-facetime.html
    My Facetime Doesn't Ring
    https://discussions.apple.com/message/19087457#19087457
    How to watch FaceTime calls on the big screen with Apple TV
    http://www.imore.com/daily-tip-ios-5-airplay-mirroring-facetime
    Send an iMessage as a Text Message Instead with a Quick Tap & Hold
    http://osxdaily.com/2012/11/18/send-imessage-as-text-message/
    To send messages to non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
    How to Text on the iPad
    http://ipad.about.com/od/ipad_tricks/a/How-To-Text-On-The-Ipad.htm
    How to Send SMS from iPad
    http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html
    How to Receive SMS Messages on an iPad
    http://yourbusiness.azcentral.com/receive-sms-messages-ipad-16776.html
    Apps for Texting http://appadvice.com/appguides/show/apps-for-texting
    You can check the status of the FaceTime/iMessage servers at this link.
    http://www.apple.com/support/systemstatus/
     Cheers, Tom

  • My apple id is not working in imessage or facetime. I tried to rest password still unable to open any. Though i can download stuff from istore.Only facetime and imessage not working. Please suggest.

    I am using Ipad3 and OS is upgraded. I tried to reset password still unable to open imessage and facetime. I am able to download from istore though. Tried everything i knew. Please suggest!

    Using FaceTime http://support.apple.com/kb/ht4319
    Troubleshooting FaceTime http://support.apple.com/kb/TS3367
    The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
    http://tinyurl.com/a7odey8
    Troubleshooting FaceTime and iMessage activation
    http://support.apple.com/kb/TS4268
    iOS: FaceTime is 'Unable to verify email because it is in use'
    http://support.apple.com/kb/TS3510
    Using FaceTime and iMessage behind a firewall
    http://support.apple.com/kb/HT4245
    iOS: About Messages
    http://support.apple.com/kb/HT3529
    Set up iMessage
    http://www.apple.com/ca/ios/messages/
    iOS and OS X: Link your phone number and Apple ID for use with FaceTime and iMessage
    http://support.apple.com/kb/HT5538
    How to Set Up & Use iMessage on iPhone, iPad, & iPod touch with iOS
    http://osxdaily.com/2011/10/18/set-up-imessage-on-iphone-ipad-ipod-touch-with-io s-5/
    Set Up Alert Sounds
    http://www.quepublishing.com/articles/article.aspx?p=1873027&seqNum=3
    Extra FaceTime IDs
    http://tinyurl.com/k683gr4
    Troubleshooting Messages
    http://support.apple.com/kb/TS2755
    Troubleshooting iMessage Issues: Some Useful Tips You Should Try
    http://www.igeeksblog.com/troubleshooting-imessage-issues/
    Setting Up Multiple iOS Devices for iMessage and Facetime
    http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
    FaceTime and iMessage not accepting Apple ID password
    http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
    Fix Can’t Sign Into FaceTime or iMessage iOS 7
    http://ipadtutr.com/fix-login-facetime-imessage-ios-7/
    FaceTime, Game Center, Messages: Troubleshooting sign in issues
    http://support.apple.com/kb/TS3970
    Unable to use FaceTime and iMessage with my apple ID
    https://discussions.apple.com/thread/4649373?tstart=90
    How to Block Someone on FaceTime
    http://www.ehow.com/how_10033185_block-someone-facetime.html
    My Facetime Doesn't Ring
    https://discussions.apple.com/message/19087457#19087457
    How to watch FaceTime calls on the big screen with Apple TV
    http://www.imore.com/daily-tip-ios-5-airplay-mirroring-facetime
    Send an iMessage as a Text Message Instead with a Quick Tap & Hold
    http://osxdaily.com/2012/11/18/send-imessage-as-text-message/
    To send messages to non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
    How to Send SMS from iPad
    http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html
    How to Receive SMS Messages on an iPad
    http://yourbusiness.azcentral.com/receive-sms-messages-ipad-16776.html
    Apps for Texting http://appadvice.com/appguides/show/apps-for-texting
    You can check the status of the FaceTime/iMessage servers at this link.
    http://www.apple.com/support/systemstatus/
     Cheers, Tom

  • I can't access my FaceTime and iMessage even if I made multiple new apple ID to log in..it keeps on going back to that log in page

    I can't access my FaceTime and iMessage even if I made multiple new apple ID to log in..it keeps on going back to that log in page..I tried reloading it and turning my ipad on and off but it still won't work..pls help me

    Using FaceTime http://support.apple.com/kb/ht4319
    Troubleshooting FaceTime http://support.apple.com/kb/TS3367
    The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
    http://tinyurl.com/a7odey8
    Troubleshooting FaceTime and iMessage activation
    http://support.apple.com/kb/TS4268
    iOS: FaceTime is 'Unable to verify email because it is in use'
    http://support.apple.com/kb/TS3510
    Using FaceTime and iMessage behind a firewall
    http://support.apple.com/kb/HT4245
    iOS: About Messages
    http://support.apple.com/kb/HT3529
    Set up iMessage
    http://www.apple.com/ca/ios/messages/
    iOS 6 and OS X Mountain Lion: Link your phone number and Apple ID for use with FaceTime and iMessage
    http://support.apple.com/kb/HT5538
    How to Set Up & Use iMessage on iPhone, iPad, & iPod touch with iOS
    http://osxdaily.com/2011/10/18/set-up-imessage-on-iphone-ipad-ipod-touch-with-io s-5/
    Troubleshooting Messages
    http://support.apple.com/kb/TS2755
    Troubleshooting iMessage Issues: Some Useful Tips You Should Try
    http://www.igeeksblog.com/troubleshooting-imessage-issues/
    Setting Up Multiple iOS Devices for iMessage and Facetime
    http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
    FaceTime and iMessage not accepting Apple ID password
    http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
    Unable to use FaceTime and iMessage with my apple ID
    https://discussions.apple.com/thread/4649373?tstart=90
    FaceTime, Game Center, Messages: Troubleshooting sign in issues
    http://support.apple.com/kb/TS3970
    How to Block Someone on FaceTime
    http://www.ehow.com/how_10033185_block-someone-facetime.html
    My Facetime Doesn't Ring
    https://discussions.apple.com/message/19087457
    To send messages to non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
    How to Send SMS from iPad
    http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html
    You can check the status of the FaceTime/iMessage servers at this link.
    http://www.apple.com/support/systemstatus/
     Cheers, Tom

  • Unable to use my apple id for facetime and imessage.

    I recently changed my apple id so that I was not sharing the same id with my son.  Now I cannot use my apple id for facetime or imessage.  I can use my son's id, but not mine. (So no network errors, just an id problem.) 
    I am using the latest software - iOS version 8.02
    My time and date are correct.
    The error message I see is that my user name or password is incorrect, but I am 100% sure that I have entered it correct.  Same id/pw works for icloud, itunes, etc. 
    Same problems exists for iPad 3 as for iPhone 5.
    Is there some way I can reset my facetime/imessage settings and clear out any old data that might be stored somewhere (hopefully not wiping out the whole phone/ipad?) 
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    Kelly

    Hello Kmart212,
    If you are having issues with FaceTime and iMessage, then check out the articles below for more information on how to troubleshoot your issue further. I would also make sure that your new Apple ID is verified and not causing any conflicts. 
    iOS: Troubleshooting FaceTime
    http://support.apple.com/kb/ts3367
    iOS: Troubleshooting Messages
    http://support.apple.com/kb/ts2755
    iOS: Troubleshooting FaceTime and iMessage activation
    http://support.apple.com/kb/ts4268
    Regards,
    -Norm G.  

  • My facetime and imessages are not working properly.Although the apple id sign in is working the verufucation process isnt...please help.

    im a new apple user...my facetime and imessages do not seem to be working properly...although when it asks to sign in and i do get through that window but when the verification process comes i dont know what happens but i am sent back to the sign in window....please help.

    I assume you have turned the Bluetooth on.... (Bluetooth not working).
    On the iPad, try a reset (hold the power and home keys down until the Apple logo appears). I do not have an iPhone so I have no suggestion there.
    Barry

  • HT1495 Can i have facetime and imessage activated on both my ipod and ipad on the same apple iD?

    Can i have facetime and imessage activated on both my ipod and ipad on the same apple iD?

    I have facetime and imessage activated on my ipod. When i try to activate it on my ipad it give me the message that "could not sign in. Please check network connection and try again. " everything else that requires internet works .. What do i need to do?

  • "iCloud Restore from Backup" gives error "Incorrect Apple ID or Password"

    I have an iPhone 5 (iOS 6.1.2) that was just replaced at the Genius Bar today due to some intermittent camera and home button issues.
    Everything was normal when starting up the newly exchanged phone that they gave me. It gets through the activation step in the startup process and when I get to the screen to select "Restore from iCloud Backup" and enter my Apple ID and password it instantly spits out an alert that says: 
    Incorrect Apple ID or Password
    Try another Apple ID
    (  OK  )
    I have entered, what I know to be, the correct username and password now 10+ times and it gives me the same message.  I know it's correct because I am able to login to icloud.com, appleid.apple.com, the app store on my iPad normally with the same login credentials and everything works.  But something about the startup screen is not accepting my username and password.  They fishy thing about it is that it doesnt seem to check for the server, it just seems to tell me its incorrect before even taking the time to check whether it's incorrect or not.
    Naturally, the next thing I did was a DFU restore of the phone to make sure it wasnt a software issue and that it had the lastest software update.  All the same results.  If I go down the path of "Set up as new iPhone" it activates normally and then I can even log into iCloud normally from inside the OS once I've gotten there.  That, however, does not help me get my backup text messages, photos, apps, app data, etc.
    Anyone else having this issue? I never usually have issues with my iPhone/iPad and this one is especially infuriating.
    Any help/information would be much appreciated.

    Freddie,
    I associated my Apple ID in their system as an Apple Reseller account because I was working for a third-party Apple Authorized Dealer a few months ago.  After that point, this is when I noticed this happened.
    Tier 2 of AppleCare told me they believe this is the reason I've been having problems being able to restore because Apple Reseller accounts are not "iCloud Eligible"
    I replied and told them it was ok for them to remove my account as reseller status and after multiple attempts to reach the advisor assigned to my case, he stopped responding.
    I fear I may be out of luck.  Are you by any chance an Apple reseller or associated with an Apple reseller?

  • Hello, I reset my device and I reset the password on Apple website, then I went to start over my device, but it gives me: "Incorrect Apple ID or Password", though my ID and password are working perfectly on Apple site. I need your help. Thanks.

    Hello, I reset my device and I reset the password on Apple website, then I went to start over my device, but it gives me: “Incorrect Apple ID or Password”, though my ID and password are working perfectly on Apple site.

    Thanks for your response. I'm a 100% sure that I have not bought stuff in the store with multiple IDs. At most I have switched the country stores as I have two credit cards from two different countries. The number of IDs showing up when I click skip are no less than 20-30 and counting. Not a single ID do I recognize in them except mine which shows up in between somewhere. Putting my password leads me to another enter your password screen for an unknown ID.
    Is there anything that can be done?

  • Okay I got a new apple  ID not to long ago and answered some security questions and i got an iTunes card and it said it was my first purchase and asked me to answer the security questions and I do not remember them

    Okay so I have had apple for a while and I got a new apple ID not to long ago and then answered the security questions and it said that it was the first purchase with the apple ID and I have to answer them and now I don't remember the answers

    From an older post by King_Penguin:
    If you can't remember them then go to Express Lane  and select 'iTunes' from the list of 'products' in the middle of the screen.
    Then select 'iTunes Store', and on the next screen select 'Account Management'
    Next choose 'iTunes Store Account Security' and fill in that you'd like your security questions/answers reset.
    You should get an email reply within about 24 hours (and check your Spam folder as well as your Inbox) - but some recent posts are saying that Apple have temporarily suspended the reseting of security question/answers whilst account security processes are improved, so it may take longer.

  • After i update my mobile sim card its not working i got message from apple to change the sim card and i cant change it please i want fix the problem

    after i update my mobile sim card its not working i got message from apple to change the sim card and i cant change it please i want fix the problem

    Yes, the message is self-explanatory. You need a carrier who supports Apple's activation policy for an iPhone.
    iPhone: Wireless carrier support and features - Support - Apple

  • I am signing in icloud but its says incorrect apple id or password?

    i am signing in icloud but its says incorrect apple id or password?

    Hi dahlia mae,
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    iCloud: Account troubleshooting
    http://support.apple.com/kb/ts3988
    iCloud: If you can’t sign in to iCloud.com
    http://support.apple.com/kb/ph2611
    Regards,
    - Brenden

  • HT204053 I want to be able to setup a generic corporate Apple ID to use with icloud and Find my Iphone, that will allow me to have more than 10 devices assigned to the ID. What do I do?

    I want to be able to setup a generic corporate Apple ID to use with iCloud and Find my iPhone, that will allow me to have more than 10 devices assigned to the ID. How do I go about creating this account?

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