HT204053 I have a problem. I bought Pages and Numbers for my iMac and so far everything was OK. Suddenly i have a problem with connection to iCloud. Dokuments created on iMac in Pages or Numbers are not transfered to iCloud. Not uploaded in iCloud.

I have a problem.
I bought Pages and Numbers for my iMac and so far everything was OK.
Suddenly i have a problem with connection to iCloud.
Dokuments created on iMac in Pages or Numbers are not transfered to iCloud. Not uploaded to iCloud. There is a sign (small shape of iCloud), that they are waiting to be uploaded to iCloud.
I think the iCloud is OK.
i can see and manage documents in iCloud. i can create them on iPad and see them and delete them in iCloud.
But not on iMac.
i dont know what has happened and I am not abble to find the solution. It was OK till some days ago….

I have a similar problem! Everything stopped working after upgrading to Mac OS 10.8.4 through the App Store. Help!

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Why did the app store make me purchase Pages again? I already bought Pages, Numbers and Keynote for my Ipad and want to download them onto my Mac Book and they aren't in the purchases tab. I thought I would try clicking on the buy button for Pages, thinking, it would say I already purchased this app, but it didn't. Where are all my purchases? I used the same Apple ID I use for all my Apple devices. Help! I really don't want to buy them all again.

The version of Pages, Keynote and Numbers for the Mac will be different than the iOS version and will require a separate purchase.

I originally bought Acrobat 9 and later upgraded to Acrobat 10 pro. My computer crashed and I am trying to re-install Acrobat 10 pro. I have serial numbers for Acrobat 9 and an Acrobat 10 pro upgrade. What do I do?u

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Hi Shane,
Please download Acrobat X Pro from the link below.
http://www.adobe.com/downloads/other-downloads.html
Install the software and when prompted for the previous version qualifying product, select Acrobat 9 and enter the serial key of Acrobat 9.
This should install and activate Acrobat X Pro on the machine.
Regards,
Anand

HT5621 I bought my iMac from someone. Everything was changed over to my name however when I try to update programs it only shows the old users apple ID and I can't update. How do I change this so I can update the applications and have everything fully und

I bought my iMac from someone. Everything was changed over to my name however when I try to update programs it only shows the old users apple ID and I can't update. How do I change this so I can update the applications and have everything fully under me?

The first thing to do with a second-hand computer is to erase the internal drive and install a clean copy of OS X. You — not the previous owner — must do that. How you do it depends on the model, and on whether you already own another Mac. If you're not sure of the model, enter the serial number on this page. Then find the model on this page to see what OS version was originally installed.
1. You don't own another Mac.
If the machine shipped with OS X 10.4 or 10.5, you need a boxed and shrink-wrapped retail Snow Leopard (OS X 10.6) installation disc from the Apple Store or a reputable reseller — not from eBay or anything of the kind. If the machine has less than 1 GB of memory, you'll need to add more in order to install 10.6. Preferably, install as much memory as it can take, according to the technical specifications.
If the machine shipped with OS X 10.6, you need the installation media that came with it: gray installation discs, or a USB flash drive for some MacBook Air models. For early MBA models, you may need a USB optical drive or Remote Disc. You should have received the media from the previous owner, but if you didn't, order replacements from Apple. A retail disc, or the gray discs from another model, will not work.
To boot from an optical disc or a flash drive, insert it, then reboot and hold down the C key at the startup chime. Release the key when you see the gray Apple logo on the screen.
If the machine shipped with OS X 10.7 or later, you don't need media. It should boot into Internet Recovery mode when you hold down the key combination option-command-R at the startup chime. Release the keys when you see a spinning globe.
2. You do own another Mac.
If you already own another Mac that was upgraded in the App Store to the version of OS X that you want to install, and if the new Mac is compatible with it, then you can install it. Use Recovery Disk Assistant to create a bootable USB device and boot the new Mac from it by holding down the C key at the startup chime. Alternatively, if you have a Time Machine backup of OS X 10.7.3 or later on an external hard drive (not a Time Capsule or other network device), you can boot from that by holding down the option key and selecting it from the row of icons that appears. Note that if your other Mac was never upgraded in the App Store, you can't use this method.
Once booted in Recovery, launch Disk Utility and select the icon of the internal drive — not any of the volume icons nested beneath it. In the Partition tab, select the default options: a GUID partition table with one data volume in Mac OS Extended (Journaled) format. This operation will permanently remove all existing data on the drive.
After partitioning, quit Disk Utility and run the OS X Installer. You will need the Apple ID and password that you used to upgrade. When the installation is done, the system will automatically reboot into the Setup Assistant, which will prompt you to transfer the data from another Mac, its backups, or from a Windows computer. If you have any data to transfer, this is usually the best time to do it.
Then run Software Update and install all available system updates from Apple. To upgrade to a major version of OS X newer than 10.6, get it from the Mac App Store. Note that you can't keep an upgraded version that was installed by the previous owner. He or she can't legally transfer it to you, and without the Apple ID you won't be able to update it in Software Update or reinstall, if that becomes necessary. The same goes for any App Store products that the previous owner installed — you have to repurchase them.
3. Other issues
If you see a lock screen when trying to boot from installation media or in Recovery mode, then a firmware password was set by the previous owner, or the machine was remotely locked via iCloud. You'll either have to contact the owner or take the machine to an Apple Store or another authorized service provider to be unlocked. You may be asked for proof of ownership.
If the previous owner "accepted" the bundled iLife applications (iPhoto, iMovie, and Garage Band) in the App Store so that he or she could update them, then they're linked to that Apple ID and you won't be able to download them without buying them. Reportedly, Mac App Store Customer Service has sometimes issued redemption codes for these apps to second owners who asked.
If the previous owner didn't deauthorize the computer in the iTunes Store under his Apple ID, you wont be able to authorize it immediately under your ID. In that case, you'll either have to wait up to 90 days or contact iTunes Support.
When trying to create a new iCloud account, you might get a failure message: "Account limit reached." Apple imposes a limit of three iCloud account setups per device. Erasing the device does not reset the limit. You can still use an account that was created on another device, but you won't be able to create a new one. Contact iCloud Support for more information.

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I have had adobe creative suit 6 design standard for 2 years and all of the sudden it would not open. I do not have the windows disc anymore however i still have the product code, number and serial number. is there anyway to get my photoshop back?

uninstall, clean and reinstall per Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
for the installation file(s):
Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 12 | 11, 10 | 9, 8, 7
Photoshop Elements: 12 | 11, 10 | 9,8,7
Lightroom: 5.5 (win), 5.5 (mac) | 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

I have an ipad and just bought a second one for my daughter and she wants all my music on her ipad. We both have our own itunes accounts and music match wont let me put music on hers. how do i get around this?

I have an ipad and just bought a second one for my daughter and she wants all my music on her ipad. All the music is under my itunes account yet she has her own itunes account so she can have her own apps and purchase apps with gift cards (She's only 9)
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Scroll down past the regular books and there will be where you sync your audiobooks.
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Madmonkey,
First thing to try is to reset your device. Press and hold the Home and Sleep buttons simultaneously until the Apple logo appears. Let go of the buttons and let the device restart. See if that fixes your problem.
Gaylefromnewhope,
Seems like you tried this all ready and it didn't help.
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HT201441 what if the previous owner doesn't know the email and password for its account and is not present, i bought this ipod from gamestop but it shows this screen, can i dlete this account to use my ipod ?

help
what if the previous owner doesn't know the email and password for its account and is not present, i bought this ipod from gamestop but it shows this screen, can i dlete this account to use my ipod ?

The device is useless. Send it back and have them return your money.

Hi, I would like to ask you a question. a month ago I bought a battery case for iPhone 5 and it worked properly until I installed iOS 7. From that day iphone is operating normally, but when the battery is empty, unfortunately I can not charge additionall

Hi,
I would like to ask you a question.
a month ago I bought a battery case for iPhone 5 and it worked properly until I installed iOS 7. From that day my iphone is operating normally, BUT when the battery is empty, unfortunately I can not charge additionally my iphone with the "extra battery case".
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I need your help!!,
Thank you in advance.
Sincerely,
VK

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I installed on one computer 8 months ago.
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Download and Installation Help -
https://helpx.adobe.com/download-install.html
http://www.adobe.com/cfusion/tdrc/index.cfm?product=photoshop_elements
Adobe - Download free trial version Adobe Premiere Elements 12 | Adobe

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what does this mean ?
Beta means it is unfinished, not fully featured and may have bugs.
so is it not possible for siri to tell me the weather, and maps and businesses for Australia?
That's correct. Nor will it do it for me in the UK. As it say's in the Siri FAQ I linked to:
"Maps and local search support will be available in additional countries in 2012."

I have been using Itunes on my HP laptop for 12 months and over the past month have not been able to access the Itunes store or any of the Itunes Help type menu's. When in Itunes I click on the Store icon and the top middle box gets to Half way. Pls help

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Once it opens type the following command...
netsh winsock reset
Hit enter and it should say something like winsock reset successful now reboot your computer
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HT204053 I have a problem. I bought Pages and Numbers for my iMac and so far everything was OK. Suddenly i have a problem with connection to iCloud. Dokuments created on iMac in Pages or Numbers are not transfered to iCloud. Not uploaded in iCloud.

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