HT204053 I have an Itunes account with an old expired email address.

I keep getting a message in ITunes that I need to authorize this computer to play songs purchased on an old account. For some reason the birthday security question says its wrong, any password I can think of doesn't work, and I can't have an email sent to the old email address to retrieve it. How can I authorize my new computer to play music purchased long ago with this old account?

There can be only one emailladdress accociate with an Apple/iTunes ID. However, after you initiall set up the Messages and FaceTime apps with the Apple/iTunes ID you can add another email amessaging/calling addresses and delete the Apple/iTunes email address.

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I already have an itunes account with my old iphone 3gs

Hi
i have an itunes account with my old iphone 3gs, i am waiting delivery of a new iphone 3gs. Can i still continue to use my itunes account with the new phone? Or do i have to have a seprate account for that?

You can continue to use the same account, and if you want to you can copy the same apps and other purchased content onto it, or you can have different content

I use to have a iTunes account with my old computer, and I have lost all my iTunes music, some purchased, some downloaded from another source. Now I'm using a brand new computer (Windows) and I have opened a NEW iTunes account, but I need my music back...

I use to have a iTunes account with my old computer, and I have lost all my iTunes music, some purchased, some downloaded from another source. Now I'm using a brand new computer (Windows) and I have opened a NEW iTunes account, but I now I need to figure out if it is possible to recoup my music content that I originally had. I had, I believe around close to 300 songs on my account ;(......Any help or guidance would be greatly appreciated.
Thanks Again, Ronald
<Email Edited By Host>

ronaldkerr24 wrote:
Now I'm using a brand new computer (Windows) and I have opened a NEW iTunes account
Now remove all your info and update the old AppleiD/iTunes account and use only that account.
You cannot transfer items between iTunes accounts.
You can redownload all the content.

If i already have an itunes account with my family can i open a new account to sync my old and new phone

if I already have an iTunes account with my family can I open a new iTunes account to sync my old iphone 4 and new iphone 5?

Hi Rileycarline,
You can easily have an iCloud account that is separate from the Apple ID that is used for iTunes purchases. Take a look at the article below to walk you through that specific setup process of have an account for iCloud and one for Store purchases.
Set up your Apple ID for iCloud and iTunes
https://support.apple.com/en-us/HT204053
Take it easy,
-Norm G.

I have an iTunes account with a $25.00 credit but everytime I go to purchase a song, it goes to my credit card details. How do I use the iTunes credit and not the credit card?

I have an iTunes account with a $25.00 credit but everytime I go to purchase a song, it goes to my credit card details. How do I use the iTunes credit and not the credit card?

Just to confirm, you are logged into the iTunes Store using the account in which the balance exists, and the balance is showing at the top of the iTunes Store window? And you're not trying to purchase gifts for someone else?

I have one itunes account with two phones. when i phone one of the numbers both phones have started to ring, only when connected to wifi at home. How do i resolve this please?

I have one itunes account with two phones assigned to it, sons and daughters, (5s). When i phone one of the numbers both phones have started to ring, only when connected to wifi at home. The problem does not occur when not connected to wifi. How do i resolve this please? texting is fine it is only when ringing one of the numbers.

<http://support.apple.com/kb/HT6337>
"To turn off iPhone Cellular Calls on a device, go to Settings > FaceTime and turn off iPhone Cellular Calls."

I have an iTunes account with my own music library. My wife wants to have her own music library. Is there a way of setting up a sub account for her, or do I have to set of husband playlists and a separate set of wife playlists?

I have an iTunes account with my own music library. My wife wants to have her own music library. Is there a way to set up a sub account for her, or do I have to set up a set of husband playlists and a set of wife playlists?

Sorry, but that's not possible.
You can share iTunes libraries on a network > iTunes: Setting up Home Sharing on your computer

HT204266 I have two itunes accounts with 2 apple ID's. How do I combine them?

I have two itunes accounts with two Apple ID's how can I combine them?

It's not currently possible to merge accounts, nor to transfer content from one account to another account - content will remain tied to the account that bought/downloaded it.

Hi I have an iTunes account with my uk debit card but am currently in Australia, can I buy and use an iTunes/app store gift card in AU$ or am I only allowed to acces the store in gbp£ ?

Hi I have an iTunes account with my uk debit card but am currently in Australia, can I buy and use an iTunes/app store gift card in AU$ or am I only allowed to acces the store in gbp£ ? Cheers

I had the same error when trying to update my apps on my ipod touch. I tried to input my security code numerous times to no avail. I also made sure my billing address was the same as what my bank had on file. To fix the issue I went into iTunes, logged onto the iTunes store, went to account settings and reviewed my recent purchases. Turned out that I had made a recent purchase and didn't have enough money left on my credit card to pay for it at the time. I paid off the credit card, and then input my security code once more and now it works fine. I've heard that some debit or pay as you go credit cards require a minimum balance, so make sure you have at least that amount in your account.

I accidentally set up two accounts. One account with my old e-mail address which I've been using for years and has all of my purchases on it. Now I have a new account with my current e-mail address. How do I disable this new account?

I accidentally set up two accounts. One account with my old e-mail address which I've been using for years and has all of my purchases on it. Now I have a new account with my current e-mail address. How do I disable this new account? I need to disable the new e-mail address account so that I can add it as an additional e-mail to my old account. THEN, how do I make this new e-mail address my primary e-mail for this old account?

Did yoo go to Settings>iTunes and App Stores and sign out and sign back in?
Next see:
Frequently Asked Questions About Apple ID

HT201342 My iTunes account is under my @yahoo email address and I became accustomed to my @Me email and now like the idea of the @iCloud email address that was made. My question is can I change my iTunes account to my @iCloud name without losing my purcha

My iTunes account is under my @yahoo email address and I became accustomed to my @Me email and now like the idea of the @iCloud email address that was made. My questions are....can I change my iTunes account to my @iCloud name without instead of my @yahoo name without losing my years snd years of purchases ? Can I also create an @Mac address ? ....or is my @yahoo and my @iCloud already recognized as the same by apple and my purchases would already be fine as well as restoring my devices ?

Your purchases are permanently tied to the Apple ID (account) used to purchase them. They can't be moved to another account and you can merge accounts. You can start making new purchases with your iCloud ID if you want, but you will end up with two sets of purchases under two different IDs, adding further complication to your life.
Also, your @icloud email address is an alias of your existing @me address; emails sent to either address will be routed to the same inbox. You can decide which one you want to use as your default (as discussed here: http://support.apple.com/kb/HT5441) but you can't separate them.

HT5624 My husband and I share an Itunes account so use the same email address and password. Our iphones are now connected and we get each other's messages and share each other's contacts. How can we stop this happening?

My husband and I share an Itunes account so use the same email address and password. Our iphones are now connected and we get each other's messages and share each other's contacts. How can we stop this happening?

A couple of different approached:
Create a second AppleID for one of you that includes the email address and phone number you wish to use for messaging, but do not apply it to the iTunes and app store (just keep the current one). My wife and I do this and it works quite well. Also allows for easier syncing of Contacts , notes etc. using icloud if you wish to do that.
Add additional emails/phone numbers to the existing account and change the Send/Receive settings for Messages. this will not fix the Contcts isues for you however.

When updating Apps on iphone, it tries to force log-in with old expired email address

A few months ago, I switched my iphone from an address that I was expiring to another more permanent address. There is no longer any reference to this old expired email address on my iphone. Additionally, I have been able to update my apps through the Apple store when the iphone is plugged into the PC... just fine. However, when I try to update my apps via the iphone (not plugged into the PC), the iPhone prompts for a login to the store--displaying the old expired email address (which is not editable in that prompt) and a field for me to enter the password for that expired email. I have checked all the settings on my iphone and I can't find where on the phone to change the email that is displayed in the password prompt. Could someone please tell me where I can change this? Thanks!
Also, software details: It's still using 3.1.3 software. I don't know if this 'password issue' was common with that release or not, but I thought I'd mention it. (And please don't ask me to upgrade the software--as every time I tried to install a new software update (any update), the status bar barely moves 5% forward and then it permanently hangs.)

You can't chage this. What's going on is that apps are permanently tied to the Apple ID used to purchase them, and all future updates will require you to enter the password associated with this ID, even if you are not currently using this ID for purchases. The only way to stop the prompt for your older ID would be to delete these apps from your phone and your iTunes library and repurchase them using your current ID.

HT204053 I have 2 Itunes accounts, one I don't use with money in the account, can I combine that money or account into the account I currently use?

I have 2 Itunes accounts, one I don't use with money in the account, can I combine that money or account into the account I currently use?

You can access, usually under the Apple (icon) menu in the main desktop
window, note item with name "About this Mac" & click on that, to see more
information about your computer, its OS X version, and other. The system
version and build model are there. Do not post a serial number.
If you are setting up Mail in a Mavericks OS X 10.9.x system, there often
is access to information in the Help viewer from the main menu bar, or
in an open mail application. If you have a Gmail or other account, that
info is often on their home page where setup and help are located.
The settings of each email account may vary according to their provider;
so you would have to change your computer to accept them. An older
link to a general look at that issue, change IMAP to POP, is covered here:
https://discussions.apple.com/message/16770816#16770816
While that may not answer your question, you could use the info in
your Mac OS X system Help viewer and use its search; or maybe
a Spotlight search to see an answer online.
You have to learn some basic things in order to actually use these...
and it helps to expand that so you won't have to pay for tech service
on things you can do yourself in a few minutes, beyond easy stuff.
Of course, you're hearing this from a guy with no ISP email, ever.
So mine are web-mail only; & I never save email to a computer.
PS: If you have a new Mac with an AppleCare plan, you may be able
contact Support for help. Ask someone (for 90 days, or up to 3 years
if the Plan was extended) there at AppleCare, for their guidance.
http://www.apple.com/support/contact/
Good luck & happy computing!
edited

HT204053 i have an itunes library with 1,000+ songs on a pc. my daughter has a macbook air and i loaded my apple ID onto it. how do i get the songs from my itunes account to show up? This works fine on her iPhone, but having trouble on the new macbook

i have an itunes library with 1,000+ songs on a pc. my daughter has a macbook air and i loaded my apple ID onto it. how do i get the songs from my itunes account to show up? This works fine on her iPhone, but having trouble on the new macbook air

Hey kbert73
I would do a transfer of purchases from the phone and not sync. If you sync then it will want to start over and sync music that is on the MacBook Pro. If you want to transfer the music, check out the article below that will give you multiple options on how to move. I have also provided on how to sync with multiple computers.
iTunes: How to move your music to a new computer
http://support.apple.com/kb/ht4527
Using iPhone, iPad, or iPod with multiple computers
http://support.apple.com/kb/ht1202
Thanks for using Apple Support Communities.
Regards,
-Norm G.

HT204053 I have an Itunes account with an old expired email address.

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