HT204053 i have an used i phone and don't have the apple id how do i change it
i have an used i phone and don't have the apple id how do i change it
Any content that is currently on the phone will be tied to the account that bought/downloaded it (so you won't be able to update any of its apps or copy its content to your computer's iTunes). You can log out of the currently logged in account by tapping on the id in Settings > Store (Settings > iTunes & App Stores if it's on iOS 6) and you can then do Settings > General > Reset > Erase All Content And Settings to remove all of the previous owner's content - you can then log in with your own account on it and copy your own content onto it from your computer's iTunes
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Last night as I was setting up the pin I got distracted and entered the wrong one, now I can't access my phone as I don't know what I entered. Is there anyway around this or do I have to wipe my phone and sign in with my Apple ID and restore from icloud??
I can't ask for help on chat as I'm away from home and don't have the box with me, and obviously can't get the serial number in my phone as I've locked myself out!!
Any help will be much appreciated!!https://support.apple.com/kb/ht1212
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An Apple pop up keeps coming up anytime I try and use my phone and it has an old Apple ID and it is asking for the password. How do I get it to stop?
That means there is content on your phone...music and or apps...originally obtained using his Apple ID. Such content is forever tied to the account used to originally obtain it and cannot be transferred to another Apple ID. Your only choice is to identify and delete this content.
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My friend changed the language on my phone I then changed it back to english, and for some apps I download it is in a different language, i have tried restoring my phone and it is still doing this, know how to help? It only seems to happen for some apps and I have spent a long time trying to fix it.
Oops...my phone is running 6.0.1
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I can't sign out of iCloud on my iPhone 4 because I have the locator turned on for my phone and don't know the old password for my old Apple ID. I've tried all of the suggestions seen on here and the Apple ID site and cannot delete the cloud. Help?
LPC1979 wrote:
... it keeps asking me for the OLD password (2 email addresses ago) and then when entered correct tells me the account does not exist...which I already know. ...
See Here > Apple ID: Contacting Apple for help with Apple ID account security
Ask to speak with the Account Security Team... -
I have an iMac for work and I am leaving the company. How do I clear the computer so that my soon to be former company is unable to see my personal information Ie. - internet, contacts, etc...
Follow these instructions step by step to prepare a Mac for sale:
Step One - Back up your data:
A. If you have any Virtual PCs shut them down. They cannot be in their "fast saved" state. They must be shut down from inside Windows.
B. Clone to an external drive using using Carbon Copy Cloner.
1. Open Carbon Copy Cloner.
2. Select the Source volume from the Select a source drop down menu on the left side.
3. Select the Destination volume from the Select a destination drop down menu on the right
side.
4. Click on the Clone button. If you are prompted about creating a clone of the Recovery HD be
sure to opt for that.
Destination means a freshly erased external backup drive. Source means the internal
startup drive.
Step Two - Prepare the machine for the new buyer:
1. De-authorize the computer in iTunes! De-authorize both iTunes and Audible accounts.
2, Remove any Open Firmware passwords or Firmware passwords.
3. Turn the brightness full up and volume nearly so.
4. Turn off File Vault, if enabled.
5. Disable iCloud, if enabled: See.What to do with iCloud before selling your computer
Step Three - Install a fresh OS:
A. Snow Leopard and earlier versions of OS X
1. Insert the original OS X install CD/DVD that came with your computer.
2. Restart the computer while holding down the C key to boot from the CD/DVD.
3. Select Disk Utility from the Utilities menu; repartition and reformat the internal hard drive.
Optionally, click on the Security button and set the Zero Data option to one-pass.
4. Install OS X.
5. Upon completion DO NOT restart the computer.
6. Shutdown the computer.
B. Lion and Mountain Lion (if pre-installed on the computer at purchase*)
Note: You will need an active Internet connection. I suggest using Ethernet if possible because
it is three times faster than wireless.
1. Restart the computer while holding down the COMMAND and R keys until the Mac OS X
Utilities window appears.
2. Select Disk Utility from the Mac OS X Utilities window and click on the Continue button.
3. After DU loads select your startup volume (usually Macintosh HD) from the left side list. Click
on the Erase tab in the DU main window.
4. Set the format type to Mac OS Extended (Journaled.) Optionally, click on the Security button
and set the Zero Data option to one-pass.
5. Click on the Erase button and wait until the process has completed.
6. Quit DU and return to the Mac OS X Utilities window.
7. Select Reinstall Lion/Mountain Lion and click on the Install button.
8. Upon completion shutdown the computer.
*If your computer came with Lion or Mountain Lion pre-installed then you are entitled to transfer your license once. If you purchased Lion or Mountain Lion from the App Store then you cannot transfer your license to another party. In the case of the latter you should install the original version of OS X that came with your computer. You need to repartition the hard drive as well as reformat it; this will assure that the Recovery HD partition is removed. See Step Three above. You may verify these requirements by reviewing your OS X Software License. -
I have installed Illustrator thru Cloud and then un-install the Illustrator. How can I re-install it
I have installed Illustrator thru Cloud and then un-install the Illustrator. How can I re-install I?
Quit the Creative Cloud application and relaunch it again. When the CC app gets launched it scans through the installed applications and updates it's "Apps" tab accordingly. After this you can install Illustrator from the APPS tab.
~Raghuveer -
I BOUGHT THIS USED I PHONE and can not activate the old owner is un-reachable, help
Hello I bought this I Phone on Ebay and can not get trhough to the old opwner to get it unllocked as it is activation locked to their old number and profile I know it was with AT&T can you please help me remedy this problem I do have proof of purchase from eBay that I will be happy to provide. Thank you in advance for any assistance, please help resolve this problem as I spent good money buying this phone and all my intentions are honest and homorable, so help my God! Respectfully Robert Robbins
<Personal Information Edited by Host>Unfortunately, there is nothing we can do to help you. This is a user-to-user forum hosted by Apple.
Contact eBay and/or your credit card company to file a claim against the seller if he/she advertised that the phone was unlocked and ready to be used.
I will ask the hosts to remove your personal information.
~Lyssa -
hi i hav a used macbook pro running mverics and i cant update the apps that were purchased by the preveous owner on a different itunes acount and i need to update the apps thanks
It appears as if the OS currently on that machine was not the original OS? If so, you are running into this problem because the seller did not do what he was supposed to do - he was supposed to erase the hard drive and reinstall the original OS. And, if he got either the OS or any apps at the app store, they are not transferable as they are tied to his Apple ID forever. That is why you will have to pay for them using your own Apple ID. And, if he obtained the current OS at the app store, you may also run into another problem: you may not be able to reinstall the OS if needed as that is tied to the original Apple ID as well.
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I have changed my Apple ID when I got a new email address and confirmed it. However when I go to my iPad to buy an app my old Apple ID comes up and will not recognize the password. I tried going into the settings on my iPad and tapping on the old Apple ID to go in to change it but it will not recognize it and I cannot get in on the iPad to change it. How do I change this ID on my iPad for the iTunes store?
JaylsworthHow did you fix this??
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ICloud - I want to have songs on my Mac and remove them from the cloud. How do I do this?
My iTunes match account has the maximum (25,000?) songs in it. It was created before I had the 25.168 songs that I now have in my iTunes local library.
I'd like to add songs to some playlists, but I cannot because "iCloud playlists can only contain songs from your iCloud music library."
How can I add these songs to my iCloud music library? Do I have to remove songs from iCloud before I upload new ones? If so, how do I do that without deleting the songs from my local machine?
I have plenty of songs that I don't need to exist on iCloud, but I still want them on my local machine.
ThanksOkay then...
...no help. Thanks anyway. -
I have a new e-mail address. when I log into my apple icon it still give me the old e-mail address how do I change this?
do you know how to change it?
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Hey, apparently this iPhone 4S was dropped into the ocean and the light for the camera and a light where the 3G/4G bar is are both glowing. The iPhone 4S, I assume, was on iOS 5.1.1 I need help getting off info from it WITHOUT RESTORING IT. I'm not sure if Apple has any third party apps that they are allowed to suggest to us or if I'm on my own on this one, but if you guys can help I would greatly apperciate it.
Thanks!Those are definitely features of liquid damage. First step after completely drying the iPhone would be battery replacement. The camera circuitry and proximity sensor circuitry are surging because you are seeing these lights.
New battery may get this booted back up so you can recover data, or even get the iPhone working again. -
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