HT204053 I have changed my apple ID and I changed it via computer. When I just went to update my apps, my phone is still showing the old apple ID so I can't log in to update. How do I change the apple ID from my iphone?

I have successfully changed my apple id via computer. Now, how do I change it on my actual phone? I have the 5.1.1 iphone 3G.

I recently changed my email address and want to change my Apple ID account to match. I have created a new Apple ID to match the new account but now I can't sign into iCloud on our phones or computer with the old Apple ID. I can't make any changes on iCloud on our phones because it directs me to the old account, which I can't sign into. I also can't sign me in on my computer to make any changes. Help!!! Now I have two addresses and can't access the one that directly affects my devices.

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I did a backup from my 3G and want to get the backup now on my iPhone 4, but the backup from the old 3G is not shown as an option to configurate. How do I get the information on my new phone?

I did a backup from my 3G and want to get the backup now on my iPhone 4, but the backup from the old 3G is not shown as an option to configurate. How do I get the information on my new phone?

First, back up your old iphone manually:
Disable autosync in iTunes, connect your phone to your new computer and right click on it in the device list and choose backup. iTunes will backup your phone without syncing.
Transfer your purchases the same way, choosing "transfer purchases" this time.
When you connect your old phone for the first time, all media content will be erased. But you can restore your settings and app data from your manual backup afterwards.
Don't forget to set up at least one contact and event on your new computer to be able to merge calendars and contacts when you sync the phone for the first time.
About backups and what's saved: http://support.apple.com/kb/HT1766
How to back up and restore: http://support.apple.com/kb/HT1414
How to download apps for free again:http://support.apple.com/kb/HT2519
After that, connect your new phone and let iTunes set it up. iTunes will detect the old 3G backup and ask you, if you want to use it to restore the info on your new iphone. If you agree, all settings and data will be present after the process is finished.
This is also explained in this article: http://support.apple.com/kb/HT4137

I changed my Apple ID email address yesterday and now my IPhone 4 and my Ipod 5 will not allow me to upload any apps as they both still show my old email address. How do I change the email address on the devices???

I changed my Apple ID email address yesterday and now my IPhone 4 and my IPod 5 will not allow me to upload any apps. When it asks for my Apple Password it still shows my old email address. How do I change the IPhone and IPod to recognize the new email address????

Hello there, emsariel.
The following Knowledge Base article offers up some great information in regards to the issue you are describing:
iOS 7: If you're asked for the password to your previous Apple ID when signing out of iCloud
http://support.apple.com/kb/ts5223
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

Trying to change the name to the itunes account and made one myself because my sister use to use my computer and updating my apps where under her email now that i made my own i cant update anything on my phone its still showing my sisters email.

basically my sister used my computer and everytime we had to update our apps it would be her email thats showing and thats when i knew that pw. since shes doesnt use it anymore i made my own and now it wont let me update it its still showing hers.

To change the iCloud ID you have to go to Settings>iCloud, tap Delete Account, provide the password for the old ID when prompted to turn off Find My iDevice, then sign back in with the ID you wish to use.
If your sister doesn't know the password for her old ID, and if her old ID is an earlier version of her current ID, she needs to temporarily recreate the old ID so you can delete if from your phone using her current password. To do this, have her go to https://appleid.apple.com, click Manage my Apple ID and sign in with her current iCloud ID. Click edit next to the primary email account, change it back to her old email address and save the change. Then edit the name of the account to change it back to her old email address. You can now use the password for her current ID to turn off Find My iDevice on your device, even though it prompts you for the password for her old account ID. After you do this, Next, have your sister recreate her current ID again by going back to https://appleid.apple.com and changing her primary email address and iCloud ID name back to the way it was.
Then your can save any photo stream photos that you wish to keep to the camera roll on your device, then go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted. You will be prompted to either keep or delete the iCloud data from your device. If the data is already in another account you can choose Delete. If you need to migrate it to another account, choose Keep, then choose Merge when signing into the new account.

I have a Mac connected to Internet via DSL modem. Just bought iPad (today). What hardware do I need to set up wireless LAN so iPad can be used anywhere in house? Will Linksys work with Apple?

I have a Mac connected to Internet via DSL modem. Just bought an iPad2 and need to know what hardware do I need to add wireless LAN so I can use iPad anywhere in the house. Will a Linksys router work with Apple? Can Mac be "hardwired" and iPad wireless? Probably stupid questions but I need to learn. Thanks.

Bob Timmons wrote:
Thanks for the info. You are correct. I was speaking in general terms here based on my experience with the two devices in day to day use, and not in terms of exact specifications.
A better choice would have been to say that the "coverage" is about the same with the edge going to the Extreme....due to the newer mutliple antenna design.
We sure could use more help on the forums. Hope that you will become a regular.
Hi Bob
RF is a minefield, but one that I have worked in for ages, the most critical factor in my experience is location, location, location!
Better routers have more intelligently designed antenna systems, output power as I said is the same, radiation pattern (coverage) is dependent on antennas and physical location more than all other factors.

I have two user accounts with the same name, but cannot access the old one anymore - all my purchases are on that account! How do I merge the accounts, or recover that particular one?

I recently encountered a problem with both my account, for some reason it wouldn't accept my new password. And this was about the fith time I'd had to change it! I even wrote it down to ensure I wasn't mistyping it. But for some reaon it wasn't letting me log in form my phone or from my ipad. So I tried to reset it once again. However when I visited the website and searched for my username, it came back saying my 'account name doesn't exist!' I tried again and again but nothing. I thought maybe it would fix itself if I created a new account with the same details, so I did. But now none of my past purchases or my wishlist are showing up - and all my details are exactly the same! I've tried logging in using the old passwrd for my 'other' account but it's not working. And I tried searching for it again to reset the passwrod but it only resets this NEW account.
I tried sending a request for help, but I need someone with more authority to talk to.
Please help!

Antaeus00 wrote:
I tried sending a request for help,
But did you succeeed in sending a request for help?
Did you receive a response? How long has it been since you sent a request?
but I need someone with more authority to talk to.
There is no one with more authority than iTunes store support. We herem are only users.

HT201436 When trying to set up a voicemail message the phone seems to freeze up. You also have to let the old message play before you can sometimes record a new one.i took it to the apple store, the same thing happened to my apple care helpers phone.

I can't get my phone to record a voice mail without having to call my phone and create new voice message.

Okay, use the article from which the statement was posted to troubleshoot the issue.
If problems continue, contact the carrier. Voicemail is a carrier feature.

I have changed my email address and changed my Apple ID. However iCloud on my ipad and an ipad mini still shows my old email address. How can I change my iCloud email address?

I have changed my email address and changed my Apple ID. However iCloud on my ipad and an ipad mini still shows my old email address. How can I change my iCloud email address?

Welcome to the Apple Community.
In order to change your Apple ID or password for your iCloud account on your iOS device, you need to delete the account from your iOS device first, then add it back using your updated details. (Settings > iCloud, scroll down and hit "Delete Account")
Providing you are simply updating your existing details and not changing to another account, when you delete your account, all the data that is synced with iCloud will also be deleted from the device (but not from iCloud), but will be synced back to your device when you login again.
In order to change your Apple ID or password for your iCloud account on your computer, you need to sign out of the account from your computer first, then sign back in using your updated details. (System Preferences > iCloud, click the sign out button)
In order to change your Apple ID or password for your iTunes account on your iOS device, you need to sign out from your iOS device first, then sign back in using your updated details. (Settings > iTunes & App store, scroll down and tap your ID)
If you are using iMessages or FaceTime, you will also need to log out and into your ID there too.

HT204053 I changed my Apple ID on all my devices and Apple services but iCloud still shows my old Apple ID. How can I get it to update?

I changed my Apple ID on all my devices and services but iCloud still shows my old Apple ID. How can I get it to update?

I asked the Apple Tech support people and their advice worked for me, it's a setting on the iPad itself. see below.
Follow the below instructions to sign in with your new account name.
1) From the home screen, tap Settings
2) Tap Store
3) Tap Sign Out
4) Tap Sign In
5) Enter your current account name "xxxx" and your password and tap OK.
If you are still unable to change the sign in name on your iPad, please sign into your account on your computer and then sync the iPad so the changes will be updated.
good luck

HT1657 I rented a movie a few hours ago and never finished it. I can't view it on my Apple TV nor on my Computer. When I go to rent it again it says you have already rented this movie, but I can't find it anywhere. How do I watch the remainder of the r

I rented a movie a few hours ago and never finished it. I can't view it on my Apple TV nor on my Computer. When I go to rent it again it says you have already rented this movie, but I can't find it anywhere. How do I watch the remainder of the rental?

I had the same issue with my apple tv 3rd generation. I rented Sinister and selected the "rent and watch now" option. Half way through the movie I accidentally pressed the menu button. When I looked for the rented movie on my apple tv I could not find it. Not even above the movie pannel where "purchased" and "top movies" comes up on the main menu. the apple tv suggests to go to settings>downloads but I don't have that option. I did go to settings> itunes store> check rentals but that didnt work either. It took too long to even check. Thank you because this SOLUTION worked great.
SOLUTION: How to reset apple tv 3 3rd generation to view rented movies:on the apple tv remote: press and hold "menu" to go to the main menu. Select SETTINGS> GENERAL >RESET >RESET ALL SETTINGS. After the apple tv resets, input all your information again and your rented movies should be visible when you cruise above the "movies" section. THANK YOU!!
Apple needs to solve this issue because honestly it took me 3 hours and a half to watch a movie that only lasted 2 BECAUSE I wast trying to solve the issue, reseting and all. blahh.

Hello. I have 3 ipads, one being the most recent ipadair. I want to deresigter the old 2 so then i can give these 2 away. so I need to know how to deresigter them from my apple id and format my ipads

Hello. I have 3 ipads, one being the most recent ipadair. I want to deresigter the old 2 so then i can give these 2 away. so I need to know how to deresigter them from my apple id and format my ipads

Settings > General > Reset > Erase all content and settings
If you have iCloud set up do this first then the above
SEttings > iCloud > Find my iPad > Slide to turn it off.

HT1311 i have already changed my apple account to Aussie store but when i go to apps store, it's still showing Singapore Store and i can't even buy apps now, can help?

i have already changed my apple account to Aussie store but when i go to apps store, it's still showing Singapore Store and i can't even buy apps now, can help?

You can try it lumaw, for the sake of testing to see if that new account is still stuck at Singapore but I've seen this a lot where two IDs cause a bevy of purchase/redownload/authentication issues.
For account concerns like this I'd tell you to start here & talk with the iTunes Store support first:
https://expresslane.apple.com/GetproductgroupList.action
Be sure to switch you country to Australia if it isn't already.

My rescue email is a deleted email and i have no idea what the answers are to my security questions- what do I do? How do I change the rescue email?

My rescue email is a deleted email and i have no idea what the answers are to my security questions… what do I do? How do I change the rescue email?

You will need to contact Apple support. You can use the link in the quote below from If you forgot the answers to your Apple ID security questions - Apple Support
If you couldn't send a reset email, don't have a rescue email address, or can't access email at your rescue email address, contact Apple Support.

I recently changed my e-mail address and have made the changes in my Apple account. But when I try to purchase an app from the App Store on my ipad, the sign in cue still shows my old e-mail address rather than my new one.

Hi there. I am having difficulty buying apps from the App Store. I recently changed my e-mail associated with my apple account. when i try to purchase an app, the cue to sign in does not show my new e-mail, but still shows my old e-mail. when I put in my password, it does not work because my password is no longer associated with the old e-mail address. i don't understand why my old e-mail still shows up. Can someone help me?

Hello there, loupar.
The following Knowledge Base article offers up just how to change your Apple ID for the App Store on your iOS device:
iOS: Sign in with a different Apple ID in the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/ht1311
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

I have recently updated my apple ID but my icloud still shows my old ID, how do I change my old icloud ID to my new ID? if I cancel my icloud account wont it cancel my storage plans etc

I have recently updated my apple ID as I have a new email address. I did this successfully for ITunes but it seems my Icloud account is still showing my old ID, so how do I change my Icloud ID? someone has said to my just to delete the account but wont I lose my storage etc? All of this is being done on an Iphone 5, thanks for your help, Mike

Hello Becla,
After reviewing your post, I have located an article that can help in this situation. It contains helpful advice concerning iCloud accounts:
iCloud: Set up iCloud on your devices
http://support.apple.com/kb/PH2609
Thank you for contributing to Apple Support Communities.
Cheers,
BobbyD

HT204053 I have changed my apple ID and I changed it via computer. When I just went to update my apps, my phone is still showing the old apple ID so I can't log in to update. How do I change the apple ID from my iphone?

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