HT204053 I have IMac OSX6.8 and have just purchased a iPod Touch. When I enter my Apple ID and PaswordI get "Verification Failed. The internet connection appears to be off line" My internet connection via my livebox is not off line so why cant I connect
I have purchased new iPod Touch from Uk for english use in France. When trying to set up and log into iCloud i get "Verification Failed. The Internet connection appears to be off line." My internet is on line via my Livebox so what am I doing wrong?
Have you gone into Settings to verify that your ipod is connected to some router? Have you logged in with the security code (if there is one defined for that router)? If it says the internet connection is offline, then the ipod is not properly connecting to the internet. Perhaps the router is the problem - new iDevices require routers have the latest firmware. Older appliances might connect through them, but many users have found that their routers don't work with newer devices.
Try doing this again at some public wifi area as a test.
Similar Messages
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I have my iTunes on my PC and have an iPod Classic, I have just purchased an iPod touch and want to load all of my Itunes music onto it, how do I do this and not loose my library, I'm not very computer savvy.
You sync music the same way as on the Classic. What you sync to an iPod does not effect the iTunes library on your computer.
iTunes 11 for Windows: Syncing overview
or
iTunes 11 for Mac: Syncing overview -
just purchased a new ipod touch when i tried to activate it and access itunes iget an error message "could not sign in there was a problem connecting to the server" anyone else have this problem? thx
figured it out needed to use my password for my wireless router so the ipod could access my wifi.
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i just got my ipod touch back from a now ex-friend and everything was erased. i mean everything... not even an operating system (or whatever its called) how can i make it useable again?
Connect the iPod to your computer and restore via iTunes.
iTunes: Backing up, updating, and restoring iOS software -
I have a windows PC. When I enter my apple id and password to the icloud, it shows "Apple id is correct but it's not an iCloud account" So how I create iCloud account or how can I fix it?
To enable iCloud on your Windows PC,
first set up iCloud on your other (Apple) devices,
then install the iCloud Control Panel for Windows...
From Here > http://www.apple.com/icloud/setup/pc.html -
i have a question and it is that my ipod touch is with a voice detector thing and i do not now how to elimitate that :/
THANK U !!! thank u very much!! it worked!
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I have a MacPro without the updated IOS 7, just purchased an iPod Touch with IOS7, will I be able to download my old iTunes library without upgrading my MacPro? I have to keep my computer on old system due to investigation of white collar hacker/frenemy.
Allan Eckert, my guess is that my reply did not show up until the OPs posted her reply. That problem seems to have restarted this morning. See the post in the Lounge>Community Operations forum for more info.
Allan Eckert wrote:
What is wrong with the one from lllaass? -
i just purchased 2 ipod touch for my kidz (9 & 10 yr. old) . and registered them both with my email. I didn't know every text message I receive, they too would get on their IPod Touch. HOw do I change this? And do I need to contact a Representative to add their own emails....?
Can you connect to a wifi source on the device? Enable wifi in settings on the device itself. If you don't have wifi at home, there may be a local hotspot you can use for this.
The reason this happens is carriers don't want people downloading huge files that would slow their network as well as eat up your data plan. -
I dont have an exchange account set up but my ipod touch screen says enter the password for the exchange account "hotmail"? what do i do?
The go to Settings>Mail>Hotmail and delete that mail account.
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2nd gen iPod touch only displays start-up apple icon, and is not recognized by iTunes - what to do?
Thanks, but I've checked those articles out already. I drained the battery and finally got the needs charge (battery w/red line + arrow pointing to a charging bolt), I plugged the USB into the laptop and held down the start key +home key until I saw the apple logo. However, it still was not recognized by itunes. It's been plugged in for over an hour now and the screen is cycling apple logo/low battery (battery w/red line)/and black screen.
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When I put my Apple ID in to get apps it says I will receive an email with a link to verify my account I'm not getting the email or link. have iPhone 4
Greetings Seahawks2014,
Thank you for contributing to the Apple Support Communities.
If you have not received a verification email from Apple, the tips in this article can help:
If you didn't receive your verification or reset email - Apple Support
Best Regards,
Jeremy -
I just purchased an iPod Touch 5 for my brother for Xmas. Can I transfer music from my computer to the iPod Touch without messing it up for him when he plugs it into his computer for the 1st time? Dave
No since you can only sync with one computer.
To switch syncing computers:
Syncing to a "New" Computer or replacing a "crashed" Hard Drive: Apple Support Communities -
I purchased an Ipod touch today and have benn following the install instructions and have rung into a bit of a snag. It keeps saing it cannot connect to the server. I have unsecured wifi in my house. I don't understand? Help.
By following the install instructions I presume that this means that you have installed the latest iTunes on your PC and have connected the iPod Touch to your PC with the USB connection cable that came with the iPod?
You mention WiFi, does this mean that your PC is connected to the internet through WiFi?
Check to see if you have anti-virus or firewall software running on your PC. If so, temporarily disable it while setting up your iPod. Also check to see if a firewall is setup in your router. -
I currently have Mac OSx 10.4.11, and just purchased OSX Snow leopard. Can I keep my original version of iMovie along with the new version when I download the new operating system?
I purchased the Mac Box Set which includes Snow Leopard, iLife, and iWork. So after downloading the box set, will I be able to keep my iMovie 6.0.3?
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Anyone have any suggestions on how to find an iPod touch when it's location is off?
Anyone have any suggestions on how to find an iPod ouch when it's location is turned off?
Unfortunatley, with location turned off it is impossible to locate it. Also if your IPod is dead or is not connected to wifi it will not give its location.
My best reccomondation is refering to this link: http://support.apple.com/kb/ht2526
Good Luck!
Sorry I can't give you anything better!
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