HT204053 I have reset my apple ID and the password, but I am still getting an error message saying: wrong account associated with the current ID and password! Any thoughts as to why?

I have reset my apple id and password, but I am still getting an error message indicating, "wrong account associated with this id/password" !!!
Any thoughts as to why?

What exactly do you mean by the statement that you have reset your Apple ID and password. I am not familiar with being able to reset and Apple ID.

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I am trying to change my Apple ID. Try to do this I keep getting an error message saying 'This email address is designated as your rescue email address and cannot be used as your Apple ID or Primary email address. Please choose another.' The email address

I am trying to change my Apple ID. Try to do this I keep getting an error message saying ‘This email address is designated as your rescue email address and cannot be used as your Apple ID or Primary email address. Please choose another.’ The email address that I want to use did use to be my recovery email but I have changed it, so that address is no lonegr associated with my account. I do not understand why I cannot use it as my Apple ID now. Can anyone help?

Contact iTunes customer support for assistance.

I purchased a monthly pack and havent been able to use it. I have been getting charged for 3 months now and I still get an error message saying "unable to load all your plans". How do I re-install or dowload and get my last 3 payments reimbursed?

I purchased a monthly pack and havent been able to use it. I have been getting charged for 3 months now and I still get an error message saying "unable to load all your plans". How do I re-install or dowload and get my last 3 payments reimbursed?

Link for Download & Install & Setup & Activation problems may help
-Online Chat http://www.adobe.com/support/download-install/supportinfo/
or
Adobe contact information - http://helpx.adobe.com/contact.html

HT3204 Why can't I update my ipod version 2.2 to version 4.2? I have an updated version of Mac Os snow leapord, an updated version of iTunes but I am still getting an error message. I have a cart of 30 ipods and none of them will update.

I am trying to upgrade an ipod cart of version 2.2 ipods to 4.2 so that I can download apps that
require this version. When I try to update any of the ipods I keep getting an error message that
culminates with an error -1. I cannot believe that they all have hardware errors. Any ideas of what to
try next? I have an updated copy of Snow Leopard with all current updates and an updated version
of iTunes with all current updates.

what a long post....Apple, btw, does not read this stuff, so ranting, raving, and complaining here might make you feel good, but it does no good at all. That being said, I, too have a Mac Pro Quad Core Xeon with 6 gigs of ram and an nVidia 8800 GT graphics card (not as good as yours, alas) and I've had no problems at all with it. Yes, it doesn't have Thunderbolt, but maybe we Mac pro owners will get lucky and someone will come out with an adapter (probably not). No, you probably don't have to throw away your Mac Pro, but if you do, I'll take it, for a small "recycling" fee >:-) That was a joke. Yes, the Mac Pro's future isn't quite clear, YET. Hopefully that will improve very soon. As for not being able to upgrade to Mountain Lion. Don't worry about that too much, Nobody is forcing you to do that. Your Mac Pro won't quit working if it isn't installed. From what I've heard, you should give the new OS a chance, and wait to get it, in case there might be some bugs, or stuff not working with the new OS, which has been known to happen. Yes, we Mac Pro owners don't like being treated like mushrooms-kept in the dark, and being fed......... but Apple is Apple and it will do what it does, and there is nothing you or me can really do to change that. All I can say is....trust, have faith, be patient, go for a walk, do something else to take your mind off of this problem. IF apple decides to drop the Mac Pro for good, and that's a big "IF", I think they will anger a whole bunch of people
which isn't good. However, that hasn't happened...YET. Let us hope that it doesn't
John B

I am trying to create a new acct but i keep on getting an error message saying that i already have a

an account. This is the first time i use this site.

Hi John,
You might have better luck posting this in the library feedback forum here:
http://social.msdn.microsoft.com/Forums/en-us/home?forum=libraryfeedback&filter=alltypes&sort=lastpostdesc
It seems odd to me that the TechNet library feedback forum lives under the MSDN branding, but that seems to be the case.
Don't retire TechNet! -
(Don't give up yet - 12,575+ strong and growing)

I have reset my apple id and password on my computer . . . but my old id still comes up on my iphone. How do I reset it on my phone?

I have reset my apple ID and password on my computer, but my old Apple ID still comes up automatically on my phone. How do I change it on my phone?

Settings>iTunes/App store...tap the ID shown...sign out...now, sign back in with the ID you want to use.

HT204053 I have downloaded icloud to my pc, however when i go to sign in to Apple through icloud, i get an error message saying my apple ID is valid but is not an icloud account. What does this mean and how can i update my account so i can access icloud?!

I have downloaded icloud to my pc, however when i go to sign in to Apple through icloud, i get an error message saying my apple ID is valid but is not an icloud account. What does this mean and how can i update my account so i can access icloud?!

To use iCloud, you must first set it up with your Apple ID on a device with iOS 5 or a Mac with OS X Lion.

InDesign CS 5.5 - Why am I getting an error message saying my files ( that I created in 5.5 ) can not be opened because they are created in CS6? Says I have to open in 6 and back save to 4.

Why am I getting an error message saying my files ( that I created in 5.5 ) can not be opened because they are created in CS6? Says I have to open in 6 and back save to 4.

Ask in the ID forum and provide at least some useful info like system specs, what's contained in the files, where they are stored...
Mylenium

Why won't Flash load? I have tried all suggestions and I still get an error message.

I have tried every troubleshooting option to load Flash and I still get an error message everytime. What options remain.

Welcome to the Adobe Forums.
The more information you supply about your situation, the better equipped other community members will be to answer. Please supply the following Information where applicable:
    •    Adobe product and version number
    •    Operating system and version number
    •    Browser and version number (where applicable)
    •    The full text of any error message(s)
    •    What you were doing when the problem occurred
    •    Screenshots of the problem (if possible)
    •    Computer hardware, such as CPU; GPU; amount of RAM; etc.

I have a wireless network at home. I run my iphone and ipad on it with no problems. Just purchased a MacBook Pro, and now my wi-fi keeps disconnecting and i get an error message saying another device is using the same IP address. What does all this mean?

I have a wireless network at home. I run my iphone and ipad on it with no problems. Just purchased a MacBook Pro, and now my wi-fi keeps disconnecting and i get an error message saying another device is using the same IP address. What does all this mean?

Hello AKCamus
To give you some ideas of what to do next, I have provided a few articles that will give some troubleshooting Wi-Fi connections and recommended Wi-Fi settings.
iOS and OS X: Recommended settings for Wi-Fi routers and access points
http://support.apple.com/kb/HT4199
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/ts1398
Troubleshooting Wi-Fi issues in OS X Lion and Mac OS X v10.6
http://support.apple.com/kb/HT4628
Thanks for using Apple Support Communities.
Regards,
-Norm G.

I upgraded to 20gb iCloud but it isn't enough to back up. I get constant error messages saying there is no backup space and I've not been able to use the upgrade. Apple promised to refund then didn't. Please help is there anyway I can use this space?

Please see the subject line thanks
I upgraded to 20gb iCloud but it isn't enough to back up. I get constant error messages saying there is no backup space and I've not been able to use the upgrade. Apple promised to refund then didn't. Please help is there anyway I can use this space?

If you were told they would refund the price for the iCloud storage - Contact AppleCare and ask to speak with a senior advisor. Have the case number for the promised refund available.
If you are trying to update your device, but you don't have sufficient space to download and install the update, you need to delete content from your device. Buying storage in iCloud does not add space to the device which is what you need.
You can always update using a computer with iTunes installed - this method is faster, and will allow you to make a backup on the local computer (Local backups restore faster than iCloud backups).
HTH

There was as error when i tried to update my itunes. I am trying to reinstall but now i get an error message saying to verify if I am able to have apple mobile service. How do i do that?

There was as error when i tried to update my itunes. I am trying to reinstall but now i get an error message saying to verify if I am able to have apple mobile service. How do i do that?

Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall press on)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2

HT2404 When I try to download free updates for apps, I've suddenly started getting an error message saying: You cannot update this software since you have not owned the major version of this software." But I do own the apps. And I haven't changed my ID

When I try to download free updates for apps, I've suddenly started getting an error message saying "You cannot update this software since you have not owned the major version of this software".
But I HAVE owned the software, for ages. (And, in any case, the apps in question are all free.)
And I don't have multiple Apple IDs.
What can I do?
Any advice much appreciated

This can occur if you bought the machine used and iLife was reinstalled with another AppleID.
This also can occur if the "free apps" you downloaded have paid upgraded versions and/or are now payware and you can't get updates.
All software from MAS is copy protected, it might be free as in "no charge" but it's not free in the sense you can share it with others.

HT201413 I am trying to update my ipods and I keep getting an error message saying iTunes could not back up the ipod because a session could not be started. I have followed all trouble shooting advice and still the same message. Any suggestions would be

I am trying to update my iPod touches and keep getting an error message saying iTunes could not back up my iPod because a session could not be started. I have followed all trouble shooting advice found on the apple website, unplugged and replugged the device, restarted my computer, etc. Any suggestions would be much appreciated. Thanks

I have the same issue, except I can't even sync.

HT201303 I have changed all of my billing info to the correct info. Why am I still getting an error message that says invalid security code?

I have changed all of my billing info to the correct info. Why am I still getting an error message that says invalid security code? I have an IPod.

Welcome to the Apple Community.
The following article(s) may help you.
Credit card security code or postcode issues.

HT204053 I have reset my apple ID and the password, but I am still getting an error message saying: wrong account associated with the current ID and password! Any thoughts as to why?

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