HT204053 I have two Apple IDs current. On my iPhone one appears in settings iCloud and this is the id associated with my iMac.

I have two Apple IDs current. One my iPhone one appears in Settings/iCloud and this is the ID associated with my iMac. The second appears on my iPhone when I connect to the App Store to purchase or update. I have forgottenthe password for this ID and also the secuity questions. Attempts to reset the password by email have been unsuccessful as no email has been received and I have lost the answers to security questions. How can I reinstate this ID? Help please

Call Apple Care for your country and ask for help resetting the password and the security questions.

Similar Messages

  • HT204053 I have two Apple ids and want to consolidate everything onto one.  How do I do it?

    I have two Apple ids and my syncing from iMac to MacBook and iPod Touch is messed up.  I want to consolidate all of my contacts and calanders (at least!) under one of my ids, and also use that one for the App Store.  What can I do?

    Purchases are forever tied to the ID used to buy the items, so you don't want to change the iTunes Store account to a different ID.
    You cannot "consolidate" or merge two IDs.
    For your use of icloud, just decide which ID (or account) you want to use.  The following tells you how to move data from one icloud account to another:
    When connected to the account you want to GET data from, Go to Settings>iCloud and turn all data that is syncing with iCloud (contacts, calendars, etc.) to Off. 
    When prompted choose to keep the data on the iPhone. 
    After everything is turned off, scroll to the bottom and tap Delete Account.  Next, set up a new iCloud account using a different Apple ID and turn iCloud data syncing for contacts, etc. back to On.  When prompted, choose Merge.  This will upload the data to this new account.
    Note that this only affects the "Apple data" like contacts, calendars, reminders, etc.  Many third party apps also use iCloud to store data files there.  These files may be lost in the process, unless the apps also keep the data locally on the device.
    NOTE:  Photos in the photo stream (if you use it) will not transfer to the new account.  It is advised that you save the photos to a computer before performing the account switch. 

  • HT204053 I have two Apple ids, how can I get all music I have purchased in one library?

    I have used two Apple IDs to purchase music. I want to consolidate the music to one library. How can I do this?

    Wooookay ..... I need to slow down some here.
    OK. Thanks for this. Yes I was confusing two things.
    Forget the Store.
    In my iTunes Library there are some songs I purchased (with ID2) along with those from ID1. There are a few songs with a "!" in the first column on the left of my songs listing. When I click on those songs I get a message which says "can't play this song as itunes cannot locate the file, then it gives me the option to locate it. Once I take that option I am in finder but cannot find the song. it is not in the location other "playable songs" are.
    somewhere in frogging around i did see a location that looked something like //file/xxxxx/xxxx/user/etc. but I cannot find this location. somehow a few songs from a specific download have been sent to this eroneous location which itunes cannot find. I want to get them moved to where itunes can find and play them.
    I can later deal with ordering music with two different IDs.
    Thanks for helping

  • HT204053 I have two Apple IDs and want to merge them so I use the same Apple ID for iCloud/IO6 and iTunes

    I have 2 Apple IDs and I want to merge them so I only use one. Can I change my Apple ID for iTunes to my iCloud/email ID? 

    You can't merge them but you can change the ID you use for iTunes store and app purchases.  To do this, go to Settings>iTunes & App Stores, tap the ID at the top, sign out, then sign back in using the other ID.

  • HT204053 I have two apple ids (one on itunes and one on icloud) I want them to be the same.  How do I change my icloud id?

    I have somehow got an apple ID for my itunes but a different one for my icloud.  How can I change my icloud ID?

    If you want to move your iCloud account to another existing ID you'll have to delete the existing account, set up a new account with the other ID, then upload your data to the new account.  To do this, begin by going to Settings>iCloud and turn all synced data (contacts, calendars, etc.) to Off.  When prompted choose to keep the data on your phone.  After everything is turned off you can scroll to the bottom and tap Delete Account.  Then set up the new account with your other ID and turn syncing for calendars, contacts, etc. back to On.  When prompted, choose Merge.  This will upload your data to the new account.  Note: this will not migrate your photo stream photos.  You will need to save these prior to deleting the existing account.

  • I have multiple apple ids. I want only one. How can I do this?

    I live in two countries and can't download anything as it seems I am always in the wrong country.... This is complicated by my having multiple apple ids. When trying to reduce this to one, I lost all my previously bought apps. Never mind. However it seems that I have not yet achieved this..... And now to boot I am unable to buy anymore apps as I appear to always be on the wrong country. How can this be?
    As I have spent MANY hours on this, I am happy to start again, and if I continue to fail, I think I will leave apple for good.
    Any patient soul willing to help?

    Hello,
         What two countries are you living in? Are certain apps you have downloaded in one country not available in the other? The only solution I can see is to start new with a new apple ID or you can use one of e two you currently have. What do you mean "And now to boot I am unable to buy anymore apps as I appear to always be on the wrong country." This could be a problem with the firmware in which a restore may be necessary. Let me know if you have any questions and good luck. Don't forget to click this helped me or solved my question if this helped you. Thanks

  • HT204053 I have two apple IDs and want to delete one. How do I do that?

    I need to delete an apple ID and can't figure out how.

    You can't cancel or delete an account, all you can do is remove any personal info from it and stop using it. But any content that you bought/downloaded with it will remain tied to it, so only that account will be able to authorise that content on a new computer, re-download it and download updates to its apps.

  • HT204053 we have two apple ids in our household.

    How do we both login to iTunes?
    How can we share media and not Contact information?

    Yes, just make sure you all use the same ID for homesharing.

  • How to Set up Family Plan when you have two Apple IDs?

    I stopped short of setting up Family plan because my wife and I have two Apple IDs each: One for iTunes ad one for iCloud.  This was caused by migrating from long ago Apple "cloud" services.  
    The set up seems to assume you have a single ID for each person and there are no instructions to set it up using hyour current iTunesa and iCloud IDs.
    Has anyone successfully set up Family Plan while they have two sets of Apple IDs? 

    finally I found someone else with my dilemma.
    I have my iTunes/AppStore ID with all my purchases and my iCloud ID with everything else.
    this is a major issue that needs to be addressed.
    thank you.

  • Can you have two Apple IDs on one IPAD? One for school and one for home?

    Can you have two Apple IDs on one IPAD? One for school and one for home?
    If so do you know how to do it?

    It depends on what you want to do.
    You could, for example, have one AppleID for iCloud backup [and therefore message syncing, notes syncing, etc] and a second one for iTunes [music, iBooks, etc].
    But if you are looking for a way to flip everything between different appleIDs, then no.

  • Can you have two apple ids on one mac?

    Can you have two apple ids on one mac? We each have iPhones and want to utilize iCloud.  Is this possible?

    No, in this case the 2 user accounts with its own Apple IDs would be completely seperated.
    If you want to share this things like music and app purchases you will have to to something else.
    1. Create two user accounts on your Mac (user A and user B).
    2. Create two iCloud accounts just for Mail, Contacts, Calendars, Photos, etc. (one for user A and one for user B):
    On your Mac (with Mac OS X Lion or Mountan Lion):
    Settings > Mail, Contacts, Calendars > iCloud > Create an Apple ID (button in left corner)
    On your iPhone, iPad or iPod touch (iOS 5 or later):
    Settings > Mail, Contacts, Calendars > Add Account > iCloud > Get a free @me.com address and create a new Apple ID
    3. It is not recommended because you shouldn't share your Apple ID account information with other people but you could set up your old Apple ID as an account just for store purchases (Apps, Music, ...) so that everyone of you can manage the purchases in their own library (Access is limited to 10 devices). Therefore you have to setup this "old" ID in Settings of your iOS devices (Settings > iTunes & App Store) and in iTunes on your Mac.

  • I have two apple  Ids, how do I consoliidate into one Id?

    I have two apple ids.  One for the apple store and one for the icloud and newstand. 
    How can i concsolidate the two ids into one ID.  One is associated with my Icloud
    and has payed icould stroage.  The other id is my pre os5 apple store id.
    They have different passwords.
    I use them on my IPAD.
    Howie

    You can't. There is no way to merge Apple IDs. The purchases made with these separate IDs will forever be tied to those IDs. Sorry.

  • I have Two apple ids: one apple id will not authorize on same computer.

    I just purchased a new imac. I have two apple ids. Stupid, I know.
    I was able to authorize one of the apple ids on my iMac. When I try to authorize the other apple id, I get the message "We could not complete your iTunes Store request. The iTunes Store is temporarily unavailable. Please try again later."  I keep getting this message day after day.
    Also, when I hook up my new iphone 5S to my computer I also get this message "This computer is no longer authorized for apps that are installed on the iphone. Would you like to authorize this computer for items purchased from the iTunes store? If you do not authorize this computer, 22 apps, including "Airport", and their data will be deleted from this iphone."  I get the choices: cancel, Don't Authorize, or Authorize.  So, I click Authorize, I put in my apple ID and password and get the message "We cold not complete your itunes store request. The itunes store is temporarily unavailable. Please try again later." This is when I try to sign in with my apple ID that I can not seem to authorize.
    I deauthorized both apple ids from my old imac.
    Any help would be appreciated!

    Hi St3vish,
    Welcome to the Support Communities!
    Our Apple ID Account Security Team may be able to help you with this:
    Apple ID: Contacting Apple for help with Apple ID account security
    http://support.apple.com/kb/HT5699
    I hope this information helps ....
    - Judy

  • I have two apple ids and want to merge them.  can someone tell me how to do this

    I have two apple ids and want to merge them.  Can someone tell me how to do this.  What I am trying to do is sync my apps from my computer to my ipad, but can't seem to be able to access one of my apple ids.
    Thank You

    App Store: Downloading Older Versions of Apps
    http://tinyurl.com/meqxplg
    App Store: Install the latest compatible version of an app
    http://support.apple.com/kb/ht5919
    Apple’s iOS App Store now offers ‘last compatible’ versions of apps for older devices
    http://appleinsider.com/articles/13/09/17/apples-ios-app-store-now-offers-last-c ompatible-versions-of-apps-for-older-devices
     Cheers, Tom

  • Have two apple IDs.  Can I merge them somehow?

    I have two apple IDs.  One from before icloud - ends in sbcglobal.net.  When icloud became available, somehow I created a new apple ID ending in me.com.  Is there some way that I can merge them so that I have only one apple ID to manage?  I have two desktop Macs, an iPad, and an iPhone 5.

    No, Apple does not allow to merge AppleIDs. You can just stop using one of them.

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