HT204053 I just changed my AppleI D and password and now I cannot access icloud on my phone or ipad.

Due to unexplained charges to my itunes account I just changed the email address and password associated with the account.  Now I cannot access icloud on my iphone 4s or on my ipad. Help!?

To change your iCloud ID, go to Settings>iCloud, tap Delete Account, then sign back in with the new ID.  This deletes the account and your iCloud data from your device, but not from iCloud.  Provided you are signing back into the same account, your iCloud data will reappear on your device when you sign back in.
To avoid losing photo stream photos, save them to your camera roll (if not already there) before deleting the account.  To do this, open your my photo stream album, tap Edit, tap the photos, tap Share, then tap Save to Camera Roll.

Similar Messages

  • HT4623 i changed my apple id and password and now all my old downloads wont update and i cannot redownload do i have to merge accounts somehow

    i had to change my credit card info so i was instructed to change my apple id and password so now i cannot update my old downloads it will read wrong password what can i do to correct this because i cannot even redownload and these apps are needed

    You should be able to make changes to your apple id information (and in your case it seems like you need to change your rescue email in the "security and privacy" section) by logging into your account at appleid.apple.com

  • I have been hacked on hotmail, and i try to change my password on mail and it will not change, it comes up grey not black so i cannot access it

    basucaly what has happened is i went onto my laptop, changed my hotmail password, then now i cannot access it on my ipod i have been onto Settings-Mail,Contacts,Calender and the box where it says "hotmail" the writing is in grey so i cannot access the next stage, i dont know what next to do any help would be greatful!

    Settings>General>Restrictions...are yours on? Allow Changes>Accounts>On/Off.

  • I have an old Apple id, created without the email address, and now I cannot access the account

    My account got hacked, so I had to change my Apple ID and related info.
    My original Apple ID was just my name (not an email address).  Now I cannot access the songs and other materials I purchased with that ID.
    I cannot recreate the ID because currently IDs must be email addresses.
    Any ideas?  Someone else posted this question too, but got no feedback.  That was over a year ago.

    You cannot delete an Apple ID, you can only choose not to use it.  Also, your @me.com address is associated with this ID and cannot be moved to another ID or be used to create a new ID.
    All you could do is create a new ID using a different email address with your name in it.  If you do you will have an associated @icloud.com email address.

  • I just changed my residence to the US and now I cant register my new US credit card on itunes cause the state list doesnt match to the US states, what should I do?

    I just changed my residence to the US and now I cant register my new US credit card on itunes cause the state list doesnt match to the US states, what should I do?

    Your credit card info, billing address must be the same country as the iTunes store country you registering.
    For example, you can’t have a credit card from a U.S. bank with  a U.S. billing address registered in the iTunes store for China.
    I tried to change my payment information too, but it happened the same, I can change the information but when I get to the state part, it only shows the other country states
    Remove all payment info and save it.
    Then change the iTunes store country to U.S., add a U.S. credit card with a U.S. billing address.
    As previously suggested, if this does not work, contact iTunes store support.
    -> http://www.apple.com/support/itunes/contact/

  • I just changed my number on line but my previous number is still showing on my phone and is active.  What do I need to do?

    I just changed my number on line but my previous number is still showing on my phone and is active.  What do I need to do?
    Thanks.

        Alanf356,
    You've reached the right place for help! Once the mobile number is changed, you must activate the new number on your phone. Depending on the model phone you have, you may have to simply reboot your device. If a 3G phone, you may dial *228 (send) and select option number one to activate.
    Once completed dial #832 (send) to place a test call and ensure that new number is activated. Let us know if this helps.
    EfrainM_VZW
    Follow us on Twitter @VZWSupport

  • Hi I just changed from cs3 to photoshop cc and cant locate the tools bar usually at the top? Need to use the ruler tool?

    Hi I just changed from cs3 to photoshop cc and cant locate the tools bar usually at the top? Need to use the ruler tool?

    What operating system are you using?
    You don't see the tool options bar  (Window>Options) or your looking for the Analysis Menu which is now under Image>Analysis?
    You can also get select the ruler tool from the toolbox

  • Just got a new I-pad and changed my Apple ID and password.  Now the itunes I had on my macBook Pro are gone.  How do I get the contents back?

    How can I get my original i-tunes to show up on my macbook pro?  I changed my Apple ID and password and now it's nowhere to be found.  Can someone help me?
    Thanks

    When you say "account," do you mean your iTunes library, because your iTunes library is what is on your computer?  Your iTunes library does not have an email address.  An account that is related to iTunes is your Apple ID (which is an email address) and you use it as your user name to sign in to the iTunes Store, to make purchases.  Changing your Apple ID will not make songs disappear from your computer's iTunes library.
    If you had an Apple ID and used it to make song purchases from the iTunes Store, and then started using a different Apple ID, you should be able to re-download the songs purchased with the old Apple ID.  In iTunes, sign in to the iTunes Store using your OLD Apple ID (and password).  That may not be your current email address, but Apple uses it as your user name, so it does not matter.
    On the iTunes Store Home screen, click on Purchased under QUICK LINKS.  This takes you do the Purchased screen, where you can re-download previous song purchases (for that Apple ID) at no cost. 
    NOTE:  If those song purchases are from more than a few years ago, you may also need to authorize your computer to play (and sync) songs for your old Apple ID. 
    For songs that were not purchased from the iTunes Store, if they are also gone, you cannot get them back unless you have a backup (or they are still loaded on your old iPod).
    If that's not what you mean by "changed the email address on my account," please post back with more details.

  • HT204053 I must have changed my apple ID and password and now it does not show my purchased tv programs or movies from my apple tv.  What can i do to correct this probelm?

    i must have changed my apple ID and password and now i cannot find the movies and tv programs i purchased from my apple tv.  How can i correct this problem because i have made many purchases i cannot use.

    The following may help http://www.macworld.co.uk/how-to/mac/how-remove-your-apple-id-completely-shut-do wn-your-itunes-store-icloud-other-accounts-3474388/ but note that if you want to sell or give away the iPad you may need a working password to sign it out of iCloud due to Activation Lock. The following has instructions: What to do before selling or giving away your iPhone, iPad, or iPod touch - Apple Support

  • I had to change my Apple ID and password, but now when I try to download anything new it says my Apple ID is disabled.  What can I do to fix this?

    I had to change my Apple ID and password.  Now when I try to download or buy an app it says your Apple ID is disabled.  How can I fix this?

    If it says "This Apple ID has been disabled for security reasons", then you will just need to change you password by following these steps: http://support.apple.com/kb/ts2446
    If it does not says "...for security reasons" you will have to contact the iTunes Store to have your account 'un-disabled' http://www.apple.com/support/itunes/contact/
    Good Luck.

  • HT1222 I just installed this update and now I cannot access "Mail" at all.  I tried reinstalling the program, but that does not work, either.  Help!!!!!!

    I just installed this update and now I cannot access "Mail" at all.  I tried reinstalling the program, but that does not work, either.  Help!

    Paldeng, thanks for the suggestion.  I've done all that.  I can connect to the server, but apparently they are not recognizing my ID and password.  I can use the server program if I don't go through Mail (using the same ID and password).  My mother in another state with another provider has had the same email issue, as also my husband on his laptop who uses the same internet connection I do.  His worked fine until we had it repaired at the Apple store and all the original programs reloaded (with the required updates, I assume).  We can receive email in Mail, we just cannot send.
    I contacted my service provider, and we went over my connections.  They said it was not their problem and connected me with Apple, resulting in a charge to me because my warranty is long expired.  Apple swears it is not their problem, it is the provider, so here I sit.  My son was able to fix my Mom's Mail (she's 97) and got my husband's working also, until mine went out, by tweaking connection descriptions and ports remotely.  The thing is, we had not messed with any of those settings, so what changed?  I just did not want to bother my son again, as he has many other demands on his time.
    Since this fiasco with the Mail v4.6 update, I'm wondering if something else was updated that works well with Lion and Mountain Lion, but does not work well with Snow Leopard and Leopard.  I think the problem I had with the Mail update was that my Mail program had been renamed to Mail (original), and therefore was not being recognized by the update.  Perhaps they had another tweak in there somewhere that is affecting outgoing mail connections?

  • I changed my Apple ID and I cannot access iCloud

    I changed my Apple ID and now I cannot access iCloud

    You have to delete the old account, provide the password for the old ID when prompted to turn off Find My iPhone, then sign back in with the changed ID.  You can choose Delete from My iPad at the prompt.  This only deletes the icloud data from your iPad, not from iCloud.  Provided you are signing back into the same account with just a renamed ID, your data will reappear on your iPad when you sign back in.  However, if you have photo stream photos that are older than 30 days, be sure to save them to your camera roll before deleting the account or you will lose them.  To do this, open your My Photo Stream album, tap Select, tap the photos, tap the share icon (box with upward pointing arrow), then tap Save to Camera Roll.

  • My new ipod touch 4g doesn't let me download apps, it just says type in Apple ID password and when i do it asks for it again and again and again....

    My new ipod touch 4g doesn't let me download apps, it just says type in Apple ID password and when i do it asks for it again and again and again.... what should i do?

    I've got the same problem as well. When i connect all i see is "set up your iphone" screen. It worked perfectly fine a couple of weeks back when I last synced but, doesn't sycn anymore.
    Any help would be appreciated.

  • I have 2 gamecenters under 1 Apple ID and password, and when I sign out of gamecenter and try to sign into my other gamecenter it won't let me and it just goes to the one I was usin, PLEASE HELP!

    I have 2 gamecenter accounts under 1 Apple ID and password, and when I sign out of gamecenter and try to sign into the other it just logs me into the one I was usin before, please help

    Try:
    iOS: Troubleshooting FaceTime and iMessage activation

  • How to I contact Apple about a support issue with Game Center--itself, directly. I changed my Apple ID and now I cannot access my game center account that I had previously. It created a new one for me with my new apple ID instead of keeping the old one.

    I want to submit an issue with Game Center--itself, directly. I had an account set up that I used to play online games. I changed my appleID and then I no longer could access my game center account. I, apparently, had a new game center account created for me (which is friends with my old account) and now I cannot access my original game center account.
    If I can't get access to email apple directly (which seems ridiculously difficult to do), then someone please tell me how to FIX the issue.
    Thank you

    Yes. I have tried that. When I use the ID I had before, it sets it up as a new account and I don't want to lose my stats attached to my old account.
    Let's say that my old nickname was "user10" and I used the email, "[email protected]" for my apple id. I changed my apple id to "[email protected]" and it changed my game center account to "mynew" and somehow I am friends with my old acct, "user10". I tried getting a password reset for "user10" but I apparently don't know my own birthday, which is possible because I usually give a false one, but the same false one each time.

Maybe you are looking for