HT204053 I keep getting cannot connect to iTunes Store on my iPhone 5?

Can anyone help, i am trying to listen to my music on my iphone5 but I keep getting the message "cannot connect to iTunes"

OK. Do you have a question and what does this have to do with using an iPhone in an enterprise environment.

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  • Keep getting "cannot connect to itunes store" when trying to update aps.  help please.

    am trying to update free aps on ipad mini. i key in itunes password but keep getting "cannot connect to itunes store" message. have changed password twice & password works on laptop.  why won't it work on ipad?

    Hello richvasmc,
    Thanks for using Apple Support Communities.
    For more information on this, take a look at:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/ts1368
    Troubleshoot issues on an iPhone, iPad, or iPod touch
    If you haven't been able to connect to the iTunes Store:
    Make sure your date, time, and time zone are correct in Settings > General > Date & Time.
    Note: Time Zone may list another city in your time zone.
    Make sure that your iOS software is up to date by tapping Settings > General > Software Update (iOS 5 or later) or connecting your iOS device to iTunes and clicking Check for Update on your device's Summary page.
    Check and verify that you're in range of a Wi-Fi router or base station. If you're on a device with cellular service, make sure that cellular data is turned on from Settings > General > Cellular.
    Note: If connected to cellular data, larger items may not download. You may need to connect to Wi-Fi to download apps, videos, and podcasts.
    Make sure that you have an active Internet connection. You can check the user guide for your device for help with connecting to the Internet.
    Make sure that other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the Internet.
    Try resetting (turning off and then on again) your Wi-Fi router.
    If the issue persists, try troubleshooting your Wi-Fi networks and connections.
    Best of luck,
    Mario

  • When updating my apps on the iphone through the App Store I keep getting "Cannot connect to iTunes store".  Any suggestions?

    When updating my apps on the iphone through the App Store I keep getting "Cannot connect to iTunes store".  Any suggestions?

    100% solved the problem; thanks for the help friendo!

  • I keep getting "Cannot connect to iTunes Store" message

    Everytime I try to download an update or just a new app, I am asked to put in my password. I do that and I get a message that says "Cannot connect to iTunes Store". I have gone and changed my password and updated my info and I still am getting the same message. This just started recently.

    So, I looked around the web for some solution as to how to fix this problem and found this:
    http://ipad.about.com/od/iPad_Troubleshooting/ss/iTunes-does-not-recognize-iPad. htm
    I did all of the things in this list and of course turning the iPad off then back on worked.

  • Attempting to update apps get "Cannot connect to iTunes Store" Need help. iPhone 3GS

    Get error "Can not connect to iTunes store" when attempting to update apps on 3GS iPhone.

    Hi Marcello10,
    Thanks for visiting Apple Support Communities.
    If you see an error message when you try to update apps, the troubleshooting steps in this article can help:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/ts1368
    Best Regards,
    Jeremy

  • Keep getting "cannot connect to iTunes store" message?

    I have wifi connection but can't access the app store or iTunes store

    This is a support article that you should start with. Use the links at the end of this support article for more things that you can try as well.
    Can't connect to the iTunes Store

  • I keep getting "cannot connect to iTunes"

    I keep getting "cannot connect to iTunes"

    You can try rebooting your router. Unplug it from the power source for about 30 seconds and then plug it in again.
    You can try these standard troubleshooting steps.
    Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
    Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
    Quit iTunes and the App Store and restart the iPad. Go to the home screen first by tapping the home button. Quit/close open apps by double tapping the home button and the task bar will appear with all of you recent/open apps displayed at the bottom. Tap and hold down on any app icon until it begins to wiggle. Tap the minus (-) sign in the upper left corner to close the apps. Restart the iPad. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
    You can also look at this for help.
    http://support.apple.com/kb/ts1368

  • Can no longer download apps, constantly get "cannot connect to iTunes Store"

    Can no longer download apps, constantly get "cannot connect to iTunes Store"
    Can connect to iTunes, Safari, Google et etc. No issue with our wifi/network, we also have another iPad which fas no problem downloading apps.

    Try syncing your iPad with your computer, that way it can update its version of iTunes.

  • When I try to download my updates it keeps saying cannot connect to iTunes store please help I'm going mad!

    When I try to download my updates it keeps saying cannot connect to iTunes store please help I'm going mad!

    a lot of people have posted about this and i have seen one weird thing fix this. people said they where going into date and time under settings and changing  the date to some time in the future and then going to the itunes store and it would give them an error that there date and time was wrong. then all you need to do is go back and set the date and time right and go back to the itunes store and try again.
    Im not sure why this did the trick but a bunch of people said that this helped them out..... Weird i know
    You might want to see if it fixes your problem.

  • Why do I get "Cannot connect to ITunes Store" message on my IPad and IPhone?

    Why do I get "Cannot connect to ITunes Store" message on my IPad and IPhone?
    I have tried numerous times to connect to ITunes Store to update my current apps and continue to get this message.  Apple has determined that it is not a device problem or an Apple problem.  It has to do with ITunes.  Can anyone help?

    I am having no problems downloading from the app store today. I just tried it again. However, I read some of those other discussions as well and there have been times when the iTunes or App Store has been out of commission. Don't hold your breath waiting for Apple to acknowledge it because that is not going to happen. That is not how they operate.
    You can report it to them here ....
    http://www.apple.com/support/itunes/contact/

  • I cannot download any apps on IPhone 5. It keeps saying "cannot connect to itunes store" even when I am perfectly logged in Itunes Store and App Store. Please help !

    I cannot download any apps on IPhone 5. It keeps saying "cannot connect to itunes store" even when I am perfectly logged in Itunes Store and App Store. Please help !

    I have this problem too since ios6 upgrade.
    4S iphone  I can connect to itunes on 3g and download an app no problem.
    I can connect to wifi no problem and use safari , facebook etc...I can connect to appstore but cannot install any apps over the wifi. 'Unable to conect to itunes'.....
    Driving me insane.............

  • I cannot connect ot iTunes store on my iphone 3 please help

    i cannot connect to iTunes store on my iphone 3 please help

    Hello bgarrick99,
    The article linked below details some useful troubleshooting steps that can help reestablish your iPhone's connection to the iTunes Store.
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    Cheers,
    Allen

  • I keep getting an error cannot connect to iTunes store on my iPhone

    I keep getting an error cannot connect to iTunes store on my iPhone

    Can't promise it will fix it, but I tried everything mentioned on other boards to no avail.
    What finally worked was resetting my AppleID password so that it met the new password requirements. I suppose it's worth trying that.

  • TS3297 I keep getting cannot conect to itunes store on all the phones and ipad in our house.

    I cannot connect to itunes via my phone or Ipad
    I keep getting the following message on all my devices - cannot connect to itunes store.
    It will not let me buy any apps or music.
    Thanks in advance for any help

    There are a number of threads from other people reporting the same iTunes connection issue, it looks like there might be a problem at Apple's end - but you could try logging out of your account on the iPhone by tapping on your id in Settings > Store and then log back in and see if it then works, but it probably won't until Apple's fixed it

  • Why do I get "cannot connect to ITunes store" message

    I seem to be unable to connect to ITunes and keep getting the same message which says "cannot connect to ITunes store".

    The iTune Store for music and video is not available in certain countries.
    Which item I can buy in which countr (hit the Expand All Section to see details)
    http://support.apple.com/kb/TS3599

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