HT204053 I need to use an existing ID (email address) on a new iPhone. It tells me "choose another ID - that one is in use," with the option to "use existing ID," however, it is an endless loop, referring me only to change my password on the existing ID.
I need to use an existing ID (email address) on a new iPhone. It tells me "choose another ID - that one is in use," with the option to "use existing ID," however, it is an endless loop, referring me only to change my password on the existing ID.
How do I enable my new device with an existing ID - I do not need to change the password for the millionth time!
None of the FAQs (or the Community choices below) address new devices, they are all about APPS and iCloud stuff.
If it is an existing iCloud ID, you should be able to just go to Settings>iCloud and sign in with it.
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Link existing BT email address to my new broadband...
I was previously a BT Broadband customer but left for a short period. I have just moved into a new home and reconnected my phone and broadband with BT.
During the sign up I attempted to upgrade my old email address but was unable to complete my order online and it had to be done over the phone. I was told at the time that I could change my primary email address and link my old email account once my order was completed.
I have been in touch with tech support and after several frustrating calls I was told this could be done and to check my email in 24 hours to confirm the change. I did but never got a reply. Having already read these forums I knew this could be done so can someone please tell me what I need to do.
I can't remember 2 sets of login details and simply want my new broadband account linked to my existing email address along with the sub accounts.
Thanks
MarkIf you would like to contact one of the UK based BT Care Team who moderate this forum, they should be able to help you.
They can be contacted using this link BT Care Team
They normally respond by phone or e-mail, within three working days, however you should get an immediate confirmation, with a tracking number.
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones. -
MSN closed my emai account do to hacker. Cloud will not let me change to my new email. Or, I just don't seem to know how to get the old one out so as to put the new one in. Sure could use some help with this.
Thanks! KtdidnotWelcome to the Apple Community.
Firtly, change it with Apple. Start here, change your country if necessary and go to manage your account
Then you can change it on your device. In order to change your Apple ID or password for your iCloud account on your iOS device, you need to delete the account from your iOS device first, then add it back using your updated details. (Settings > iCloud, scroll down and hit "Delete Account")
When you delete your account, all the data that is synced with iCloud will also be deleted from the device (but not from iCloud), but will be synced back to your device when you login again. -
Hi... I've had my IPhone 4S since January 13, and it doesn't have the option to use it as a wifi hotspot? When all my friends iphones do. Is there a way to install in onto my phone? Or what do I need to do to get it??
ThanksWhether you can use your phone in this way is entirely the responsibility of your phone company/carrier. You need to contact them to see if you can add tethering to your phone plan. Be warned though that it could get rather expensive, so if you don't really need it, then do without, but in any instance, you need to contact your phone carrier.
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I want to use one of my icloud email addresses as a new apple ID. It was an additional email contact address I originally set up for my child. But now, I'd like to set her up on Family Sharing, using that email as her ID. Obviously, when I try to use it when setting up a new apple ID, it says the email is already being used (Yes, by ME) and I need to select a different one. Can I somehow delete that email address in order to set up a new apple ID using it? Or is there another way to "re-use" that address for my child's new ID?
"Well, then I want to be able to merge that one and the one my purchases are on..."
This is exactly what I want to do but don't think I can:
I noticed the following :
If you attempt to create an Apple ID which is the same as your @icloud email address from the online facility, it does not allow you (can't use an Apple associated email address as your Apple ID). However - if you start a fresh device - such as a new iPhone, iPad (must be mobile it seems), and then create an iCloud account and Apple ID from the prompts when setting up the mobile device, it IS possible to have your Apple ID and @iCloud email address as the same. I know because I just did it!
Unfortunately for me, the result I got above is not for one of my own ID's but a friends, and I would VERY much like to do the same - my current Apple ID is a completely different email address from my iCloud account. Trying to get them the same in my situation is a major bother - I think that if I wipe a device (such as an iPhone5 that is mine) and try to setup as I did my friend's device, then I will get a conflict because the iCloud email I have ALREADY exists. This is my worry and I will not attempt this until I get the new iPad 4 soon to test this.
There is an inconsistency here between the two methods of creating Apple ID's and iCloud accounts.
Overall in my opinion, the Apple ID system as currently available from Apple is not designed very well, and should be addressed.
Best wishes - -
How can I change my primary email address to the one that I use for my rescue email address?
I no longer use the email address associated with my apple ID account and the rescue email address I used is now my primary email address for everything, since it its not allowing me to just simply change my email address since its my rescue email address i want it changing to, can it be done and how?! :S Thank you!
You will need to remove it as your rescue email : log into your account via the 'manage your apple id' button on http://appleid.apple.com, select the 'Password And Security' section on your account's screen, and answer the two security questions that show - you should then be taken to another screen where you can change or remove your rescue email address.
Then try logging out of your account and then log back in and see if you can then use it as your primary email address. -
I recently aquired a new iphone 4s because my old one broke. I backed it up on my itunes but now it wont give me the option of using the phone, it just says connect to itunes. I have synced it several times now and dont know what to do, please help me!!
I recently created a new apple ID
Bad idea.
Content bought with an Apple ID is forever associated with that Apple ID. Apple will not transfer content from one Apple ID to another and Apple will not merge Apple IDs. Unless you are prepared to forfeit all the previously purchased content and buy it all again with the new Apple ID, you will need to maintain the old ID to update and redownload your content. -
When i need to send somthing to an email address from a website, the Outlook Express pop up even i do not set it as default's email
http://support.mozilla.com/en-US/kb/Changing+the+e-mail+program+used+by+Firefox
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When trying to open lightroom I get a message that says, "The lightroom.exe that the short cut refers to has been changed or moved, so the short cut will no longer work properly. Do you want to remove this short cut? The program has opened and worked fine in the past.
You have (probably accidentally) moved or deleted the Lightroom program. You need to find it (have your operating system search for lightroom.exe) and move it back to where the shortcut expects it to be.
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I use Hotmail on my iPad. Yesterday I changed my password on the account using my home PC. Now the ipad requests the new password but when I enter it I get Password Incorrct and it asks to enter it again. The sticky part is that no matter what app I bring up including settings, the password request pop up appears and the app cant' be used
I was going to say either that or to remove the email from your email account settings(on ipad) and put it back on. Happens everytime im forced to change my work email password. I need to delete the account and add it again for it to accept the new password.
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What do i need to do when verifying my email address for facetime and it tells me invalid account for this email address? HELP!!!
You need to use your Apple ID to log into FaceTime
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I have macbook pro and am on OS X Yosemite 10.10.2 . I am having lot of warning message on my browser that my computer is infected with malware/spyware and use mackeeper. How do I solve this issue . This is happening more on chrome and Safari browser
There is no need to download anything to solve this problem. You may have installed a variant of the "VSearch" ad-injection malware. Follow Apple Support's instructions to remove it.
If you have trouble following those instructions, see below.
Malware is always changing to get around the defenses against it. This procedure works as of now, as far as I know. It may not work in the future. Anyone finding this comment a few days or more after it was posted should look for a more recent discussion, or start a new one.
The VSearch malware tries to hide itself by varying the names of the files it installs. To remove it, you must first identify the naming pattern.
Triple-click the line below on this page to select it, then copy the text to the Clipboard by pressing the key combination command-C:
/Library/LaunchDaemons
In the Finder, select
Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.
A folder named "LaunchDaemons" may open. Look inside it for two files with names of the form
com.something.daemon.plist
and
com.something.helper.plist
Here something is a variable string of characters, which can be different in each case. So far it has always been a string of letters without punctuation, such as "cloud," "dot," "highway," "submarine," or "trusteddownloads." Sometimes it's a meaningless string such as "e8dec5ae7fc75c28" rather than a word. Sometimes the string is "apple," and then you must be especially careful not to delete the wrong files, because many built-in OS X files have similar names.
If you find these files, leave the LaunchDaemons folder open, and open the following folder in the same way:
/Library/LaunchAgents
In this folder, there may be a file named
com.something.agent.plist
where the string something is the same as before.
If you feel confident that you've identified the above files, back up all data, then drag just those three files—nothing else—to the Trash. You may be prompted for your administrator login password. Close the Finder windows and restart the computer.
Don't delete the "LaunchAgents" or "LaunchDaemons" folder or anything else inside either one.
The malware is now permanently inactivated, as long as you never reinstall it. You can stop here if you like, or you can remove two remaining components for the sake of completeness.
Open this folder:
/Library/Application Support
If it has a subfolder named just
something
where something is the same string you saw before, drag that subfolder to the Trash and close the window.
Don't delete the "Application Support" folder or anything else inside it.
Finally, in this folder:
/System/Library/Frameworks
there may an item named exactly
v.framework
It's actually a folder, though it has a different icon than usual. This item always has the above name; it doesn't vary. Drag it to the Trash and close the window.
Don't delete the "Frameworks" folder or anything else inside it.
If you didn't find the files or you're not sure about the identification, post what you found.
If in doubt, or if you have no backups, change nothing at all.
The trouble may have started when you downloaded and ran an application called "MPlayerX." That's the name of a legitimate free movie player, but the name is also used fraudulently to distribute VSearch. If there is an item with that name in the Applications folder, delete it, and if you wish, replace it with the genuine article from mplayerx.org.
This trojan is often found on illegal websites that traffic in pirated content such as movies. If you, or anyone else who uses the computer, visit such sites and follow prompts to install software, you can expect more of the same, and worse, to follow. Never install any software that you downloaded from a bittorrent, or that was downloaded by someone else from an unknown source.
In the Security & Privacy pane of System Preferences, select the General tab. The radio button marked Anywhere should not be selected. If it is, click the lock icon to unlock the settings, then select one of the other buttons. After that, don't ignore a warning that you are about to run or install an application from an unknown developer.
Then, still in System Preferences, open the App Store or Software Update pane and check the box marked
Install system data files and security updates (OS X 10.10 or later)
or
Download updates automatically (OS X 10.9 or earlier)
if it's not already checked. -
Need to change my password, forgot the secret answer
i need to change it, i cant remember the answers! please help
Alternatives for Help Resetting Security Questions and/or Rescue Mail
1. If you have a valid rescue email address, then use this procedure:
Rescue email address and how to reset Apple ID security questions.
2. Fill out and submit this form. Select the topic, Account Security. You must
have a Rescue Email to use this option.
3. This is the only option if you do not already have a valid Rescue Email.
These are telephone numbers for contacting Apple Support in your country.
Apple ID- Contacting Apple for help with Apple ID account security. Select
the appropriate country and call. Ask to speak to the Account Security Team.
Note: If you have already forgotten your security questions, then you cannot
set up a rescue email address in order to reset them. You must set up
the rescue email address beforehand.
Your Apple ID: Manage My Apple ID.
Apple ID- All about Apple ID security questions. -
Has anyone had a problems with their alias today?
Apple has deleted mine today; causing me a major headache as they deleted the alias that I use as my main email address.
What happened exactly, is that the @icloud.com alias remained, but the @me.com disapeared. So that the John.Smith alias became valid only for [email protected], but [email protected] disapeared.
To try to restore the situation, I deleted the alias, with the hope of re-creating it: but bad luck, that option is not open to me as I have had 5 aliases active till today, and they now only give you 3, and even once I had deleted 2, they would not allow me to set-up a new one for 7 DAYS.
I can't be without email for 7DAYS, care of Apple. Calling AppleCare does not seem to help, and the line gets dropped once I have explained the problem.
Please help me raise someone at Apple to fix this.
AlainSee this discussion, https://discussions.apple.com/message/19779377#19779377
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I created an Apple ID for iTunes using a work email address and left that company before I had an opportunity to change the email and password for that same account. Now I can't seem to login to that account and I can't choose the option for forgot password because it will send email to the old workplace. How do I change the email address to a new one that I can access?
If you remeber the password to that Apple ID then follow these steps
1 - Make sure you have an email address that is NOT an Apple ID
2 - Go to AppleID.Apple.com
3 - Where it reads Manage Apple ID - Sign in
Once you are signed in want to make sure the email address you are wanting to use is NOT set up as a "Recovery/Rescue" email for this account.
[To check this - Main page where you see Primary ID - below do you see the email address you want to use listed towards the bottom? Yes - Delete / No - Good ./. If made any adjustments "Save" Next on the left select "Password & Security" - Answer your security questions you set up "if you have any" then scroll towards the bottom and check to see if you see the email address you want to use. Yes - Delete / No - Good] <-> Also you can change your password on this page as well. Any adjustments made "Save"
Once this is done go back to the main page where you should read "Primary ID" and change the email address that is showing to the new email address youo want. "Save" Done
I learned this not to long ago and worked for me. Hope this helps you!
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