HT204053 I no longer have the e-mail address associated with the apple ID for iCloud.  The password I have written for that account is deemed wrong, as is the security information (i.e. my birthdate).  How do I eliminate this incorrect account and start a

I no longer have the e-mail address associated with an Apple ID.  I do not know the password for that account, nor are the security questions correct (e.g. it asked my birth date, but, when I listed it, I was told it was not correct).  I have no way to get into the program, to correct an information.  How do I delete this account and start anew?

If you still have access to your old email address, go to https//appleid.apple.com, click Manage my Apple ID and sign in with your iCloud ID.  Tap edit next to the primary email account, tap Edit, change it back to your old email account and verify it.  Then edit the name of the account to change it back to your old email address.  You can now use your current password to turn off Find My iPhone on your device. Then go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud).  Next, go back to https//appleid.apple.com and change your primary email address and iCloud ID name back to the way it was.  You can now go to Settings>iCloud and sign in with your correct iCloud ID and password.
If you don't have access to your old email address, you will have to contact Apple to have them reset the password so you can disable Find My iPhone and sign into your iCloud account.  You can either go to https://expresslane.apple.com, select "More Products and Services", then "Apple ID", then  on the next page select "Other Apple ID Topics", then "Lost or forgotten Apple ID password" and click "Continue"; or you can contact Apple Support (http://www.apple.com/support/icloud/contact/).

Similar Messages

  • For FaceTime, can you add an additional e-mail that is not your Apple ID e-mail?  Everytime I try to do this on my iPad it sends me a verification e-mail saying I am trying to change the e-mail address associated with my apple ID and wants me to verify.

    I am trying to add another e-mail address to FaceTime, but do not want to change the e-mail address associated with my Apple ID.  Everytime I try to add the e-mail address in my FaceTime settings, it send me a verification e-mail asking me to verify that I want to change to this new e-mail address for my apple ID.  I do not.  I just want to have an additional e-mail address for people to contact me via FaceTime. Does anyone know how to do this?

    You can have multiple addresses associated with your apple id. You will have to verify any changes before they can be added and this is done by sending you an email. This is to protect you from someone else makeing changes to your account.
    You can make any changes and view all your info here:
    My Apple ID
    https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/

  • How do I change my @icloud e-mail address associated with my apple ID

    My apple ID is not an @icloud address (it is @yahoo.com).  Curretnly I have an @icloud e-mail address associated with this account.  If I log onto icloud.com with my @yahoo Aplle ID,  it will show the emails that I have received from my current @icloud e-mail address. 
    How do I:
    1) create a new @icloud e-mial address and
    2) replace the old @icloud with the new @icloud
    3) forward e-mails from the old address to the new one and then, evetually delete the old one. 

    Once you have created an iCloud account and chosen an @icloud.com address to go with it you can't change the address (short of creating an entirely new account).
    However, all is not lost. You can add up to three 'email aliases' - these are additional addresses (not accounts) which deliver into the same inbox as the main account. (In fact it's a good idea to give out alias addresses, rather than the main address, because if they attract spam you can easily change them.) Once you have created an alias you need take no further action to receive emails to it; messages to either the primary address or the alias will turn up in the inbox, and you can choose which you use as the 'From' address when you reply.
    You should be aware before you start that once you've created an alias you cannot turn that address into a full iCloud account or move it to another account.
    More information on aliases here: http://help.apple.com/icloud/#mm6b1a490a

  • HT4847 I had a previous e-mail address associated with my Apple Account.  I change this, but Cloud did not update with the change.  Now I can't log-in under the old I.D. and when I try to provide a password or get through by providing my BD it says it is

    For some reason when trying to get ito Cloud, I can't get into my previous e-mail address to make changes, which I must do to delete it.  Cloud does not recognize my old password and the system does not seem to associate my BD with it.  I knowlonger have the old e-mail address associated with Cloud.
    I have a new e-mail associate with my Apple account and a new password.  The problem is trying to get Cloud to recognize my new I.D. 

    You have to delete the old account, provide the password for the old ID when prompted to turn off Find My iPhone, then sign back in with the ID you wish to use.  If you don't know the password for your old ID, or if it isn't accepted, go to https//appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID.  Tap edit next to the primary email account, tap Edit, change it back to your old email address and save the change.  Then edit the name of the account to change it back to your old email address.  You can now use your current password to turn off Find My iPhone on your device, even though it prompts you for the password for your old account ID. Then go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud).  Next, go back to https//appleid.apple.com and change your primary email address and iCloud ID name back to the way it was.  Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

  • How do i delete the primary email address associated with my apple id?

    My husband deleted the Outlook email account that was associated with my Apple ID as the primary email.  I have two alternate emails also associated with the same Apple ID.  How can I delete the old, Outlook email and use one of the alternates as a primary?  I have tried to do this under "manage my account," but there is no option to delte the primary and select one of the alternates in its place.
    I also cannot receive confirmation emails from Apple at the old, primary email address because it has been terminated.  Other Apple help posts indicated this could be a problem, as I need that old account to receive emails pertaining to a switch.

    If you mean that Find My Phone is asking for a password to a different Apple ID to your current Apple ID and that ID is a previous version of your current ID, not an entirely different one.
    This feature has been introduced to make stolen phones useless to those that have stolen them.
    However it can also arise when the user has changed their Apple ID details with Apple and not made the same changes to their iCloud account/Find My Phone on their device before upgrading to iOS 7, or if you restore from a previous back up made before you changed your details and some other circumstances.
    The only solution is to change your Apple ID back to its previous state with Apple at My Apple ID using your current password, you don’t need access to this address if it’s previously been used with your Apple ID, once you have saved these details enter the password as requested on your device and then turn off "find my phone" and delete the account from your device. It may take a short while to remove the account.
    You should then change your Apple ID back to its current state, save it once again and then log back in using your current Apple ID. Finally, turn "find my phone" back on once again.

  • How do I change the e-mail address associated with Facetime on my iPhone?

    On my iPhone, under Settings -> Facetime, if I switch this to "on", I am immediately prompted to provide a password assocaited to an old e-mail address. How do I change this e-mail address?
    My app store account is correct, and I don't think this old e-mail is lurking anywhere else on my phone.
    Thanks.

    Thanks for the reply, but I did not see this space to enter a new e-mail as Facetime was set to "off" and every time I turned it on it wanted me to provide a passowrd for my old, non-existent AppleID.
    I just noticed, however, that if you just let it fail to log in with the old e-mail three times, THEN it give you a chance to provide a new e-mail via a new prompt "SIgn in with your Apple ID?", which worked.
    So lesson learned: let if fail first, then you can fix it,but not before it fails. :-/

  • I can't seem to sync my calendar on my iphone to iCal because the default email address associated with my calendar on my iphone was to an old work email address that I no longer have.

    I can't seem to sync my calendar on my iphone to iCal because the default email address associated with my calendar on my iphone was to an old work email address that I no longer have. When I go to ICal it asks for the username and password which I no longer have. The calendar is still on my phone (even though the email account is on my phone but doesn't work) Is there a way to copy my calendar to a different email address on my iphone? I have now set the default email account for the calendar to a current email address but I still can't figure out how to merge my iphone calendars, copy the iphone calendar to iCal, or save my iphone calendar to my mac. Also, I read in ITunes to check "sync to ICal" but my  ITunes under my iphone and info just says "Sync Calendars" which doesn't transfer it to iCal when I sync my phone.

    iCloud: Troubleshooting iCloud Calendar
    iCloud: Advanced Calendar and iCal troubleshooting

  • How can I get my e-mail address associated with Adobe Digital Editions?

    How can I get my e-mail address associated with Adobe Digital Editions?

    gjortega,
    Your sidekick may be relaying through a different server. If its on AT&T, it could be using cwmx.com for outgoing. However, cwmx.com only works for AT&T/Cingular EDGE customers. When on Wi-fi it won't allow you to send through it.
    Many internet providers, but not all, provide an authenticating SMTP server to use when travelling. If you configured your outgoing server to use the email providers authenticating SMTP server information on a port different from port 25, you will be able to use it on most networks. Some wireless networks filter a wider range of ports, such as some work places.
    This article discusses the issue in more detail:
    http://docs.info.apple.com/article.html?artnum=305634
    Hope this helps,
    Nathan C.

  • HT201248 My email address associated with my Apple ID on my iPad has been turned off from the ISp (U.S. army).   I have a new gmail account with a new Apple ID. How do I get my iPad to use my gmail account?

    Help. My old @us.army.mil email address was terminated by the army. I used that address to register my first apple id account on my iPad. I can't remember my original Apple ID number and if I ask to reset my password, Apple sends the reset link to my old non-working email address. I have a new gmail address and a new Apple ID number associated with that address. How do I get my iPad to use my new gmail address and new apple ID number?  Remember, I can't log out of my old account because I can't remember the password. Amd Apple will only reset the password by sending a link to my old, non functioning army email account. ( I hate army webmail for canceling all retired military email accounts). John Marc
    <Personal Information Edited By Host>

    Hi John,
    You can change the email address associated with an Apple ID using the steps in this article -
    Change your Apple ID - Apple Support
    Thanks for using Apple Support Communities.
    Best,
    Brett L 

  • How can I change the name of devices associated with my Apple ID in iTunes?

    We have 3 iPads and 4 iPhones in our family.  All of the iPads show up on the list of devices associated with my Apple ID as simply "iPad".  All of the iPhones show up simply as "iPhone", even though each device has a distinct name on the device itself (ie. Mark's iPhone).  How can I get the distinct name to show up on the list of devices so I can keep the list updated as we add or remove devices from our collection?

    Not it it's an @icloud.com, @me.com or @mac.com address.  In that case your choices are to either create an email alias within the existing account, which delivers email to your existing iCloud inbox (see http://help.apple.com/icloud/#/mm6b1a490a), or create a new iCoud account.  Note: alias addresses are permanently tied to the account that you create them in; they cannot be used to create a new iCloud account or be moved to a different account in the future.

  • How do I change the email address associated with my Apple ID?

    My email address has changed. How do I change the email address associated with my Apple ID?

    You can update your primary email address on your account by logging into the account via the Store > View Account menu option on your computer's iTunes, by logging into it via the 'manage your manage id' button on http://appleid.apple.com, or by tapping on your id and logging into it in Settings > iTunes & App Stores on an iOS device
    Changing primary email address : Change your Apple ID - Apple Support
    After changing it : Apple ID: What to do after you change your Apple ID - Apple Support

  • How do I change my primary @me address associated with my Apple ID.

    To be clear, I know how to change my Apple ID, but I don't know how to change the primary @me address associated with it.  I have seen many people reply about setting up aliases through icloud as well responses that continue to explain how to change your Apple ID.  I do not want to change my Apple ID.  I want to change the @me email address associated with it.

    See the FAQ - http://support.apple.com/kb/HE37 cannot be done for those special cases of @mac.com and @me.com addresses.  You can add a secondary address to the AppleID if you no longer use or receive mail at the primary, but those primary cannot be altered.

  • Verify your email aPlease verify the email address associated with your Apple ID.ddress.

    Verify your email address.
    Please verify the email address associated with your Apple ID.
    how do i sign into my mac e-mail inbox ?  I have to verify my Apple ID to activate ICLOUD programmer.
    I could not find where is inbox of mac email and could not read verification mail to activate. Help me!!!

    ok

  • I recently updated my primary email address associated with my Apple ID account. When I go to App store on my iPad it still tries to login to the App store using the old email address I had associated with the account, and naturally my password doesn

    I recently updated my primary email address associated with my Apple ID account.
    Now when I go to App store on my iPad it still tries to login to the App store using the old email address I had associated with the account, and naturally my password doesn't work. I can't figure out how to tell my iPad to login using the updated email address.
    So in effect I'm locked out of the app store and I currently have 26 updates waiting.
    I've tried disconnecting and reconnecting my IPad to iCloud with no luck.. However I cloud happens to show the correct/updated email address.
    Does anyone know how to resolve this?
    Thanks

    Did you change the email for the Apple ID or did you create a new Apple ID? A new Apple ID cannot be used with content that was bought using a different Apple ID.
    Changing the email address you use for your Apple ID -
    http://support.apple.com/kb/HT5621

  • HT204161 How do I delete an email address associated with an apple id? And how do I deleted an apple id account?

    How do I delete an email address associated with an apple id? And how do I deleted an apple id account?

    Right, if the Apple ID is already set up, then you cannot change it to None until you put a credit card on the account.
    If you set up a brand new Apple ID by first downloading a Free app, and then setting up the ID as a part of that process, then it can be None.
    Here's the support article with the info on how to do it either way:
    Why can’t I select None when I edit my payment information?
    Cheers,
    GB

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