HT204053 I recently changed my e-mail account. I had to reset my apple I.D. and password. All was fine, now when I attempt to login to install updates it shows my old I.D. I don't understand this because when I go into settings it shows my apple I.D. as m

I recently changed my e-mail account. I had to reset my apple I.D. and password. All was fine, now when I attempt to login to install updates it shows my old I.D. I don't understand this because when I go into settings it shows my apple I.D. as my new one

I think what is happening is that you changed the email address for password recovery to the new one - the Appleid (and software "attached" to it) remain irrevokably linked to the id you purchased it with.
Regards,
Shawn

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HT201471 I purchase music on my ipad I need to download it onto my laptop in order to sync onto my iPod, when I try to do this it's says my ipad needs to be the 11.1 version,I don,t understand this because it is nearly. What can I do?

When I try to get in touch with apple support they ask for serial number when I enter it it says it does not recognize it. My ipad is the latest model only 6months old

You need to update iTune on computer to v11.1.1
http://i1224.photobucket.com/albums/ee374/Diavonex/Album%204/7b711487605a534af44 a013025a9464e.jpg

I recently changed my e-mail address and have made the changes in my Apple account. But when I try to purchase an app from the App Store on my ipad, the sign in cue still shows my old e-mail address rather than my new one.

Hi there. I am having difficulty buying apps from the App Store. I recently changed my e-mail associated with my apple account. when i try to purchase an app, the cue to sign in does not show my new e-mail, but still shows my old e-mail. when I put in my password, it does not work because my password is no longer associated with the old e-mail address. i don't understand why my old e-mail still shows up. Can someone help me?

Hello there, loupar.
The following Knowledge Base article offers up just how to change your Apple ID for the App Store on your iOS device:
iOS: Sign in with a different Apple ID in the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/ht1311
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

How can I change the default mail account in mail v6.3

I have in my mail preferences four accounts. The first one is a "Google IMAP" and all others are just "IMAP". When I'm composing a new email it defaults to the wrong account. Intuitively I think the the first account listed under mail preference would be the default one, but I'm unable to move the order. How to I change this?

To change your default mail account, you just have to change the mail accounts order in the Mail sidebar. First of all, if you don't see your mailboxes under "Inbox" (at the top of the sidebar), press the arrow, and your mail accounts will appear.
Now, you just have to drag the mail account you want by default to the first position

I had an old account for my apple I.D and the email that i had expired, so I switched my apple I.D as my recent gmail, but it still asks me for my old apple I.D and password, what do I do

I had an old account for my apple I.D and the email that i had expired, so I switched my apple I.D as my recent gmail, but it still asks me for my old apple I.D and password, what do I do?

Go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iPhone on your device, even though it prompts you for the password for your old account ID. Then go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

I just changed my apple ID because I needed to change my e mail account. My new ID updated on all of my devices except for iCloud on my phone. My phone however will not recognize my new Apple ID for iCloud? Any suggestions?

I just changed my apple ID because I needed to change my e mail account. My new ID updated on all of my devices except for iCloud on my phone. My phone however will not recognize my new Apple ID for iCloud? Any suggestions?

To change the iCloud ID on your phone you have to go to Settings>iCloud, tap Delete Account, provide the password for the old ID when prompted to turn off Find My iDevice, then sign back in with the new ID. If you only changed your ID and didn't create an entirely new ID, you can choose Delete from My iPhone when prompted. Your data will download back to your phone when you sign back in.
Save any photo stream photos that you want to keep to your camera roll before deleting the account. Deleting the account deletes the photo stream photos from your phone.

HT5527 Hello, I had 25Go transfered from MobileMe, skimmed down to 5Go now. I cleaned my emails. From mail, on my mac, 'get account information' shows less than 1 Go... From System preferences/iCloud, up to yesterday it showed 12Go... I don't understand!

Hello, I had 25Go transfered from MobileMe, skimmed down to 5Go now. I cleaned my emails. From mail, on my mac, 'get account information' shows less than 1 Go... From System preferences/iCloud, up to yesterday it showed 12Go...
I don't understand!
These information are contradctory. Now my account is locked.
What Am I supposed to do???
thanks for your help!

Well as far as I can tell the only developed alternative to Apple is Microsoft, sure you want to go there?
iCloud (and Mobile Me before it) are consumer level systems, working correctly they are a poor choice for business use, if you want to stay all Mac try Zimbra if you can let a little Microsoft in the mix use Microsoft Exchange (Mail, iCal & Address Book are compatible as clients), hosted Exchange systems cost about $10 per month.
Or try to fix what is wrong with your installation (which is clearly not running as it should)

I would like to change my POP mail account to an IMAP account but Maverick is making it difficult. Anyone have any ideas?

I would like to change my POP mail account to an IMAP account but Maverick is making it difficult. Anyone have any ideas?

I have tried to create a new account but the latest version of Mac Mail attempts to help you. Since I already have a POP account with my carrier, each time I try to create a new account mail assumes I want a new POP account and creates that type of account. It does not give me the opportunity to input the options I want.

HT201342 I set up my aged fathers iPAD using may account but changed his e-mail account from mine to another I set up for him.Now whenever my sister sends him an e-mail via icloud it appears that it is sent from me.how can I rectify this

I set up my aged fathers iPAD using may account but changed his e-mail account from mine to another I set up for him.Now whenever my sister sends him an e-mail via icloud it appears that it is sent from me.how can I rectify this

search google for "iphone remove picture from contact"

HT5622 Due to problems with my original email I changed my apple id email and password months ago. Suddenly it is reverting to my old email. How do I get it to totally forget the original? I have iPhone, iPad and MacBook Pro.

Due to problems with my original email I changed my apple id email and password months ago. Suddenly it is reverting to my old email. How do I get it to totally forget the original? I have iPhone, iPad and MacBook Pro.

Hey 1Jerry,
Thanks for the question. You'll want to delete and re-add your iCloud account (utilizing the new Apple ID address). When prompted, opt to keep as much information on your device as possible. The following article provides information on how to do so:
iCloud: Change iCloud feature settings
http://support.apple.com/kb/PH2613
Turn off iCloud completely
Depending on whether you want to stop using iCloud on all or only some devices, do one or more of the following:
On your iOS device’s Home screen, tap Settings > iCloud, then at the bottom of the screen, tap Delete Account.
Thanks,
Matt M.

TS1702 How do change the old Apple ID username and password to the updated username and password for the apps store?

How do you change the old Apple ID username and password to the updated username and password in order to get updated apps from the app store?

cbkitche wrote:
How do you change the old Apple ID username and password to the updated username and password in order to get updated apps from the app store?
Do you mean you kept the same account but you only updated your AppleID?
Just log out and log back in with new ID.
Note that the AppleID is embedded into the item at purchase and cannot be changed.
However, when you change your AppleID, it will link the old account name to the new account name so you will not have any problems updating apps using the new AppleID.

HT5622 Charged when I bought a free app? I bought a free app(Documents by Readdle) for free. In my account I had 6.37 but now I have 3.19!! I don't understand why because it was a free app? What do I do and how do I get my money back?

I bought a free app(Documents by Readdle) for free. In my account I had $6.37 but now I have $3.19!! I don't understand why because it was a free app? What do I do and how do I get my money back?

Hi caw52,
Welcome to the Support Communities!
The following information should help you with this:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933?viewlocale=en_US
Cheers,
Judy

I want my old updation how do I get it back I don't like this one

I want my old updation how do I get it back I don't like this one

I know that I really don't like the updated version it's really bad I wish that I didn't update my phone :(

Apple recently made me change my password which was fine but now it keeps telling me the security code on my visa is incorrect now matter how many times i re-enter it. I can no longer download or update my phone. Please help!!!!

Apple recently made me change my password which was fine but now it keeps telling me the security code on my visa is incorrect now matter how many times i re-enter it. I can no longer download or update my phone. Please help!!!!

Did you go on-line and fix your billing information? You probably need to do this from iTunes on your computer, not your phone.
If you've double checked your credit card info and it still won't take it, contact your card issuer.

HT4972 Why must I erase iOS 4 , (restore) iPads 2 to move forward with updates? I don't understand this. Why such an inconvience?

TWhy must I erase iOS 4 , (restore) iPads 2 to move forward with updates? I don't understand this. Why such an inconvience?

Because that is how all iOS upgrades are done. The device must first be erased. If you don't like the inconvenience then you are free to do nothing or continue to complain about it. It's your choice.

HT204053 I recently changed my e-mail account. I had to reset my apple I.D. and password. All was fine, now when I attempt to login to install updates it shows my old I.D. I don't understand this because when I go into settings it shows my apple I.D. as m

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