HT204053 I tried to download some music to my new computer, when I tried, it said that the apple id was used before on 5 other computers. The computers it was used don't work any more. What do I do ? I don't want to lose all the music I purchased.

Question

I want to know how to remove other computers from i tunes that are no longer working.

Answer 1

Hello DJSmithLaner,
Thank you for the question.  It sounds like you have authorized five computers, but you no longer have access to all five computers. 
You can deauthorize all the computers associated with your Apple ID and then authorize the computers you still use. 
Use these steps to deauthorize all computers associated with your Apple ID:
Deauthorize all computers
After you authorize two computers, you'll have the option to deauthorize all computers for your Apple ID. You can deauthorize all computers once a year. You should deauthorize all your computers in these cases:
If a computer doesn't work anymore
If you don't have one of your computers
If you used 5 authorizations and want to authorize a new computer
To deauthorize all your computers, follow these steps:
Click to open your account in iTunes (you may need to sign in with your Apple ID), or follow these steps:
Open iTunes and click iTunes Store.
Click Sign In and enter your Apple ID.
Click your Apple ID and select Account.
Click Deauthorize All.
The Deauthorize All button appears only if you have more than two authorized computers.
Once you have deauthorized all the computers, use these steps to authorize the computers you have access to:
To authorize a computer, follow these steps:
Open iTunes.
Choose Store > Authorize This Computer from the menu bar.
You may need to show the menu bar to see this option in Windows. In earlier versions of iTunes, you can access this option from the Advanced menu.
Enter your Apple ID and click Authorize.
You can find those steps and more information at the following link:
iTunes Store: Authorize or deauthorize your Mac or PC
http://support.apple.com/kb/ht1420
Thank you for using Apple Support Communities.
Best,
Sheila M.