HT204053 I was trying to download a free app from app store when I was asked to agree a new terms & conditions, after I agree a message of " cannot reach the i Tunes store" whenever I try to log on app store
I was trying to download a free app from app store when I was asked to agree a new terms & conditions, after I agree a message of " cannot reach the i Tunes store" whenever I try to log on app store
Hi,
Thanks for your suggestion. I tried to "reset" the device, but it was still no go.
Thanks & regards.
Similar Messages
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I am a novice with my new iphone 5c. I was trying to download a free song from a starbucks site. When I went to look for it I seem to be downloading all these purchased songs?? I can't seem to stop the process and I am not sure if I am buying these 231 purchased and 130 some downloaded songs?? Please help>
Sorry, I am not sure what you are doing.
You can only download songs from Apple iTunes Store or sync from computer iTunes music section. -
I was trying to download cs2 free version but, the serial number given comes back invalid. Is there a new one?
Item 2, on the download page
'You can use the serial numbers provided as a part of the download only if you legitimately purchased CS2, CS2 applications, Acrobat 7, or Audition 3.' -
I am trying to download a free game from the app store. I have never purchased online, I don't want to enter credit card info, can't I download FREE Solitaire w/o entering credit info??
This is the only way I now how to create an account without credit card info
http://support.apple.com/kb/HT2534?viewlocale=en_AU -
I'm trying to download a free trial of InDesign but when I click the download button, nothing happens...does anyone know why? Thanks.
Hello,
sometimes the "opm.db file" is the culprit. In this case you should delete it.
And if it doesn't work still after that, as much as I regret it and as strange as it may seem I fear it's a challenge for Adobe's Creative Cloud Cleaner Tool.
Sometimes - for whatever reasons - CC doesn't "want" to work. In this case you should CC completely delete and reinstall by help of Adobe Creative Cloud Cleaner Tool. (A try to uninstall by own resources is not enough!)
I quote: ... helps resolve installation problems for Adobe Creative Cloud and Adobe Creative Suite (CS3-CS6) applications. The tool removes installation records for prerelease installations of Creative Cloud or Creative Suite applications. It does not affect existing installations of previous versions of Creative Cloud or Creative Suite applications.
Please use: http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html and follow the prescribed sequence of operations
If necessary and for further questions click through http://helpx.adobe.com/contact.html or http://helpx.adobe.com/de/contact.html and if "open" please use chat, I had the best experiences.
Good luck!
Hans-Günter -
my iphone5 is stuck at the i tunes logo whenever i try to restore it the iphone reboots at the waiting for iphone stage and the i tunes logo appears againe
Water damage is really a tough hurdle to get over if the steps you have already tried do not work.
The next step would be to tranfer your Logic Board to a working 3GS to see if it works.
If the Logic Board is good or you just want to try one more thing, try cleaning the Dock Port very well with Isopropyll Alcohol. If still problem, at most replace the Dock Port Assembly.
Throwing good money after a bad iPhone is not a good idea. -
I tried to download a free app.It was keep telling that I had to verify my credit card.In the end they charged me 1,98eur! Do you know why?
Just for info..
This is the official answer from Apple.
"When you update your billing information (in this case when you filed your credit card), the iTunes Store will place an authorization hold on your credit card to verify your account information. You might see this authorization request on your online statement.
Don't worry, this is not an actual charge, it is simply a test to confirm that your credit card account is active and has credit available to accommodate transactions."
Many thanks -
I Was downloading a free app from the iTunes Store ,and could not it said because no money in my method of payment .if it is free why do I need to have a method of payment?
If you didn't setp your iTunes account, from the beginning, without a credit card, you'll have to either add a credit card to your account or redeem an iTunes gift card, regardless of whether the app is free or not.
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If I try selecting the app, it will only allow me to switch from "waiting" to "paused" back and forth. I have tried deleting and reinstalling but I get the same screen (darkened icon and the "waiting" message. I have tried turning off and turning the phone back on. No luck. What is going on?!
Make sure that you do not have a stalled download in iTunes - a song or podcast .... if you have a download in there that did not finish, complete that one first. Only one thing can download at a time on the iPad so that could be what is causing the problem.
If that doesn't work - sign out of your account, restart the iPad and then sign in again.
Settings>Store>Apple ID. Tap your ID and sign out. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Go back to Settings>Store>Sign in and then try to resume the download.
And you did try rebooting like this? Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons -
Help!
Perhaps try the "Error -50," "-5000," "8003," "8008," or "-42023" section in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
iTunes: Advanced iTunes Store troubleshooting -
Just tried to install a new app and was told that I needed to "Agree to new Terms
Just tried to install a new app and was told that I needed to "Agree to new Terms & Conditions". When I hit OK, it brings me to a blank screen, so I can't accept them. What am I supposed to do?
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (Later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
See also HT1925: Removing and Reinstalling iTunes for Windows XP or HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
Should you get the error iTunes.exe - Entry Point Not Found after the above reinstall then copy QTMovieWin.dll from:
C:\Program Files (x86)\Common Files\Apple\Apple Application Support
and paste into:
C:\Program Files (x86)\iTunes
The above paths would be for a 64-bit machine. Hopefully the same fix with the " (x86)" omitted would work on 32-bit systems with the same error.
tt2 -
Trying to redeem a free download for a song from KLove. When I get into my acct & try to redeem it, it just keeps bringing up the "sign-in" box. When I click the button on KLove's webpage to redeem it takes me to that page but does the same thing
Get the redeem code from the KLove page:
http://www.klove.com/music/store.aspx
...and enter it into the Redeem Code box in the iTunes Store.
You will have to sign in to your iTunes account.
It worked fine here. If that doesn't work for you, let us know what went wrong. -
When im trying to download a free App an error appears and sais that my previously purchase was declined.how is related a free app with a paying one?
Because that's the way you setup your account. Whether the app is free or not is irelevent, apparently the payment method you selected when originally setting up your account is no longer valid, hence your account is not longer valid. Either fix your selected payment method or setup a new app store account without a credit card:
http://support.apple.com/kb/ht2534 -
I was trying to download free apps but it was telling me to pay first what is happening
i was trying to download free apps but it was telling me to pay first what is happening
Your account needs to have a credit/debit card on file. If you don't have one, you'll need to setup a new account without one.
Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card
B-rock -
i bought a mac air yesterday and i was trying to download maverick but i could not do it, i try to download the old version of numbers because i needed for work, but i could not neither, but now when i check to download numbers is asking for to pay?
You are mixing different issues. I will address Numbers.
Has Numbers ever been installed on this new Mac? Did you have the Mac App Store version of Numbers or did you have the DVD version of Numbers?
You should be able to redownload a previous purchase of the Mac App Store version of Numbers from the Purchases pane after signing into your account.
If you had the DVD version, then you will need to install that from the DVD media.
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