HT204053 icloud account still shows my old apple id. now says user name or password is incorrect

i changed my apple id now icloud wont update

Welcome to the Apple community.
In order to change your Apple ID or password for your iCloud account on your iOS device, you need to delete the account from your iOS device first, then add it back using your updated details. (Settings > iCloud, scroll down and hit "Delete Account")

Similar Messages

  • My email recently changed and so I updated my Apple ID to reflect my new email, but my Icloud account still shows the old email as the username on both my Iphone and Ipad and for the life of me I can't figure out how to change or delete it.

    My email recently changed and so I updated my Apple ID to reflect my new email, but my Icloud account still shows the old email as the username on both my Iphone and Ipad and for the life of me I can't figure out how to change or delete it.  My password doesn't work with the old email address.  When I look for my old email address in the Apple ID support area it says that the ID doesn't exist.  Help!!!

    You have to go to Settings>iCloud and tap Delete Account, then sign back in with your updated credentials.  This deletes the account and your synced data from your device, but not from iCloud.  Provided you are signing back into the same account and not changing to a different account, your data will be synced back to your device when you sign back in.

  • HT5621 I changed my Apple ID but on my iPhone when I go into settings iCloud it still shows the old Apple ID. How do I change this? I was going to delete the iCloud account from my phone then add it back with the new Apple ID, but I'm not sure...help!

    I changed my Apple ID but on my iPhone 4S w/ iOS 7.0.4, when I go into settings > iCloud it still shows the old Apple ID. How do I change this? I was going to delete the iCloud account from my phone then add it back with the new Apple ID, but I'm not sure...help!

    http://support.apple.com/kb/TS5223?viewlocale=en_US
    Peace, Clyde

  • Imessage keeps saying user name or password is incorrect but it's the same apple id i use on the store

    imessage keeps saying user name or password is incorrect but it's the same apple id i use on the store. i've bought and updated apps with the id but imessages still wont work

    I have had the same problem.  I try and use imessage but it keeps saying user name or password incorrect. The password works when I log into gmail and I am certain I am typing it in correctly. I would appreciate any help!

  • I keep getting an error message trying to setup my imap email accounts on my new ipad air. Says user name or password is incorrect but I know for a fact they are correctly entered. How do I correct this?

    I keep getting an error message while trying to setup my imap Gmail and Aol  accounts on my new ipad air. The error says user name or password is incorrect but I know for a fact they are correctly entered. How do I correct this?

    Hi Allan, thanks for that. I've already set up a log in for my wife and that is all working fine. The problem is that when she logs in and opens iTunes and trys to associate her library with her iTunes account she gets the error message "This computer is already associated with another iTunes account". Whilst this is true, the computer is associated with my iTunes account under my separate log in, which should have nothing to do with hers. If she transfers the association to her account it will lock me out of my content on my log in for 90 days - I'm trying to work out how to associate each of the log in accounts with a separate iTunes account so we can access our music independently of one another without locking each other out. Hope that makes sense!

  • HT4759 My icloud account is link to old apple id that i don't know password for and when i try to delete icould on my iphone it is asking me for a password instead of just deleting what can i do to  get my icloud accout updated with my current apple id?

    MY ICLOUD ACCOUT IS LINK TO OLD APPLE ID WHICH I DON'T KNOW PASSWORD.  WHEN I GOT TO SETTINGS TO DELETE ICLOUD TO CREATE WITH MY CURRENT IT ASK ME FOR A PASSWORD ASSOCIATED WITH THE OLD APPLE ID INSTEAD OF DELETING THE ACCOUNT.  HOW DO I DELETE THE ICLOUD ACCOUT WITH INPUTTING A PASSWORD TO TURN OFF FIND IPHONE?

    Go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID.  Click edit next to the primary email account, change it back to your old email address and save the change.  Then edit the name of the account to change it back to your old email address.  You can now use your current password to turn off Find My iPhone on your device, even though it prompts you for the password for your old account ID. Then go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud).  Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was.  Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

  • I dropped my 3G phone yesterday and since then it won't receive mail.  says user name or password is incorrect.  I've checked in settings and re-entered the correct (I think) information and it still doesn't work.  I removed then replaced the sim card.

    I dropped my phone yesterday and now can't receive mail.  I removed and then replaced the sim card.  I've restarted the phone.  It says the user name or password is incorrect.  I re-entered the correct information (I think) and I've also synced it with my computer.  Nothing works.  Help!

    Delete the email account and re-enter it from scratch.

  • I have a 3G iphone4, iOS 5.1.1. I changed my apple ID and since then iCloud has constantly helpfully let me know that my user name or password is incorrect. I have edited my password in my iCloud account settings, but it won't allow editing my user name

    Recently changed my apple ID. On my 3G iPhone 4 iCloud has since then been letting me know that my user name or password is incorrect.  I can edit the password in iCloud account information but user name is grayed out and can't be changed to my new apple ID. Haven't been be able to fix this by going into my Apple ID account or synching the iPhone.

    In order to change your Apple ID or password for your iCloud account on your iOS device, you need to delete the account from your iOS device first, then add it back using your updated details. (Settings > iCloud, scroll down and hit "Delete Account")
    Providing you are simply updating your existing details and not changing to another account, when you delete your account, all the data that is synced with iCloud will also be deleted from the device (but not from iCloud), but will be synced back to your device when you login again.

  • HT201320 gmail account set-up and user name or password is incorrect?

    Went through the set-up for gmail and iPad says user name or password is incorrect.  Is there something I need to change on my gmail account settings that would allow my iPad to access account?

    The phone is not deciding that your password is wrong. Google is. I'm sure you can find the answer you're looking for if you actually read the google help pages. This is a common problem.

  • HT204053 I changed my Apple ID on all my devices and Apple services but iCloud still shows my old Apple ID. How can I get it to update?

    I changed my Apple ID on all my devices and  services but iCloud still shows my old Apple ID. How can I get it to update?

    I asked the Apple Tech support people and their advice worked for me, it's a setting on the iPad itself. see below.
    Follow the below instructions to sign in with your new account name.
    1) From the home screen, tap Settings
    2) Tap Store
    3) Tap Sign Out
    4) Tap Sign In
    5) Enter your current account name "xxxx" and your password  and tap OK.
    If you are still unable to change the sign in name on your iPad, please sign into your account on your computer and then sync the iPad so the changes will be updated.
    good luck

  • HT5622 I changed my apple id. On my iphone, when i go to icloud, it still shows the old id. How do I correct this?

    I changed my apple id, but when i tap icloud on my phone, it still shows my old apple id. How can i change that?

    To change the iCloud ID you have to go to Settings>iCloud, tap Delete Account, provide the password for the old ID when prompted to turn off Find My iPhone, then sign back in with the ID you wish to use.  If you don't know the password for your old ID, or if it isn't accepted, go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID.  Click edit next to the primary email account, change it back to your old email address and save the change.  Then edit the name of the account to change it back to your old email address.  You can now use your current password to turn off Find My iPhone on your device, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll.  When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud).  Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was.  Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

  • I have updated my Apple ID, but iCloud under System Preferences on my iMac still shows the old Apple ID. How do I update it to show the new ID name? Can anyone help?

    I've updated my Apple ID, but iCloud under System Preferences on my iMac still shows my old Apple ID. How do I update it to show the new Apple ID?

    Do you mean you changed your existing apple id to a new email address, still associated to your existing apple id?
    If that's the case, just click the sign out button in the icloud preferences, and sign in with the new email address.
    If you're actually created an entirely new apple id with your new email address, you'll have to do some exporting/importing.

  • Trying to access my mobileme account (my email) but I keep getting a message when trying to access my email account:  user name or password is incorrect.  Help!

    Trying to access an old email account through mobileme.com
    everytime I try to check my mobileme email a message box pops-up:
    User name or password is incorrect.
    What can I do?  I currently have 2 email addresses hooked up to me.com

    MobileMe is closed (as was announced over a year ago). You need to migrate your account to iCloud while you still can - go to http://me.com and follow the link to migrate. You should do this as soon as possible.
    Then sign in in System Preferences>iCloud (Lion required) and enable Mail in the checklist there.

  • ICloud "User name or password is incorrect."

    iCloud has been working fine.  In fact, I backed up on it a couple of days ago on both my iPhone 4S and my iPad2.  Now, on both devices, when I tap on iCloud in Settings, I get "User name or password is incorrect."  I know they are correct, because I used them to log in here and to update Apps today.  It seems that Apple is having problems and is a bit overloaded right now, but I was wondering if the community has found solutions.  Anyone?

    Ok I had this same problem and I fixed mine so I think I figured it out. What I did is I went into Settings---->iCloud and then deleted my account. Once I did that I went back into settings and created a new account by logging in with my old AppleID (Which was the one I wanted in the first place which is the one I use for store etc...) and then I backed everything up and now everything is in sync and works fine with the RIGHT Apple ID that I wanted and I get no incorrect user name or password incorrect message anymore.... Hope this helps...

  • ICloud/iPad 2 error: "user name or password is incorrect" when I try to sign into iCloud.

    When trying to sign in to iCloud on iPad2/iOS5 I receive User name or password is incorrect dialogue box w/ and "ok" bar. The screen freezes at this point and then it just spins "verifying" at the top. The only way to clear it seems to be turning it off. The same login/password worked on iPhone 4 and MacBook Pro. iPad is upto date. Any thoughts?
    Wendy
    iPad 2/iOS5

    Hi Paul -
    Well I finally chatted w/ someone at apple and was able to resolve it. First I am going to tell you what they told me, then I am going to tell you what I would do different.
    I already had iOS5 loaded
    They had me go to Settings>General>Reset>Erase all content and settings
    After I did all that it still wouldn't accept the login/password.
    That is when we discovered that I hadn't set the iphone right to back up to the cloud so there was nothing there for it to open.
    Next they had me back up my iPhone to the cloud. (that took about an hour). Once it was done I went back to the iPad, you have to put some stuff in like country, blah blah blah, you are looking for the back up to iCloud, computer or iTunes. Select iCloud and from there it took about 5 minutes and everything was up and running.
    What I would do differently - I would not reset the iPad. I didn't loose anything I can't replace but my pad desktop is a mess and I have to fix all that again. I would do the iPhone back up and then once that was done try to log into the iCloud again using the settings>iCloud. If that didn't work I would do the steps above because it did work.
    Back up on iPhone: Settings>iCloud>Storage and Backup>Backup Now.
    Good Luck!
    Wendy
    Macbook Pro
    iPad 2 iOS5
    iPhone 4 iOS5

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