HT204053 ICloud help

For some reason my Apple ID & my ICloud ID are different. If I go in and delete my ICloud acct then make a new one under the Apple ID will I loose all my ICloud contacts??

Your synced data is tied to the ID you've been using for iCloud (which is an Apple ID in its own right) and if you log out it will disappear from your Mac (though not from the iCloud website). I assume you've been using the other one for iTunes? There's no problem about using different IDs for iCloud and iTunes and indeed it's probably preferable from the security point of view.
If you really really want to move the data on the current iCloud ID to another iCloud account set up with the other ID this is possible, but it's a bother to do and I would strongly recommend you leave things as they are.

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HT204053 iCloud help, please help.

Just wondering if you can buy iCloud with iTunes gift card. I am trying to buy it for a year with the gift cards and it says "An unknown error has occurred." Please help also do you have to have a certain email?

Note: iTunes Store credit or gift cards cannot be used as a form of payment to upgrade your iCloud storage (payment methods accepted include credit and debit cards).
From Here > http://support.apple.com/kb/HT4874
Also See Here > http://www.apple.com/support/icloud/storage/

I want to use icloud on my macbook and cant because I am using OSX10.6.8 - I want to upgrade this but I cant upgrade to mountain lion as my mac does not support this - cannot find a way to go to Version 10.7.4 which i understand supports icloud - help

want to use icloud on my macbook and cant because I am using OSX10.6.8 - I want to upgrade this but I cant upgrade to mountain lion as my mac does not support this - cannot find a way to go to Version 10.7.4 which i understand supports icloud - help to do this please

If you purchased Lion for your iMac, just log into the Mac App Store from your MacBook using the Apple ID under which you purchased Lion and go to the Purchases page. You will be able to download and install Lion there.
searching the internet i found a link to upgrtade to 10.7
The only place you get get Lion is from the Mac App Store. If you found some other site, that was an illegal copy and almost certainly tied to someone else's Apple ID and hence unusable by you. If the link was just to the Mac App Store, see above.
As to the problem with synchronization to iCloud, that's not a 10.6 question, so I'd suggest you take up that specific issue in either the Lion or iCloud forums, providing full details, and someone there can probably help you sort things out.
Regards.

I got an iCloud helper message on my iPhone and now I can't use the internet

Hi all,
I received a message on my computer from iCloud helper? Saying I had a virus and it lists everything that is at risk, and then says to call a number. I'm maybe not the most brilliant, and I called. I allowed remote access to my computer and she wanted to charge me 99.95 to clean my mac. I said no. I then deleted and cleared my download folder, all website data and restarted my computer. I updated the software and it was restarted again. I can use my computer fine, but I can't use the internet on my iPhone 4s.
I have closed the internet, turned off the wifi, turned it back on. Restarted my phone. Cleared website data and it still gives me the same message.
Just not sure if I have totally screwed myself or what to do to fix it.
Thanks for any help!

Okay than this definitely was not Apple. Apple support techs never have access to your mouse. It sounds like this company installed some software on your Mac. It is hard to tell what their intentions are but just assume in these situations that all your data was compromised. Possibly all your online accounts have been compromised such as social networks, banks, etc.. The smartest thing to do would be to change all of your passwords and reinstall OS X on your Mac. It sounds extreme but that's what happens when a 3rd party company gains control of your computer.
-Zeph

HT201272 I've got songs on my iPad that are not on my iPhone which I want but for some reason they won't go on over Icloud, help!?

I've got songs on my iPad that are not on my iPhone which I want but for some reason they won't go on over Icloud, help!?

perfect. ok do the following:
settings > mail, contacts, calendars > go into the exchange account. You should have an email in the account field...[email protected] or [email protected], etc.... I am assuming you don't remember the password to this exchange account so once you know the email, you can go to email providers site and click on forgot password and you will go through the steps to get a new password. Once you do this, you will need to go back into your "exchange account " and the field that has the exchange email > touch the > to open settings. Change the password to your new password you got from above. Once you do this, you can add the exchange account to your ipad and all of your contacts will sync to both devices.
Please confirm.

Have m y itunes on my desktop but just got a laptop will iclouds help link my itunes between the both of them

will iclouds help me linking my desktop to my laptop

Try TS1717: iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues, or see Troubleshooting issues with iTunes for Windows updates.
tt2

Please email and I forgot the password icloud help me please,

Please email and I forgot the password icloud help me please,

Hi ali aldlemy,
Thanks for visiting Apple Support Communities.
You can use the instructions in this article to reset your password for iCloud:
iCloud: Change your iCloud password
http://support.apple.com/kb/ph2617
Best Regards,
Jeremy

HT4910 I try to restore my iPhone last week but I find out that I had lost/missing a lots of photos and messages that I perviously took and send. can iCloud help mr on this?

I try to restore my iPhone last week but I find out that I had lost/missing a lots of photos and messages that I perviously took and send. can iCloud help mr on this?

me too

I can't find my iphone. dont have the app or the icloud. help!

I can't find my iphone. dont have the app or the icloud. help!

If you didn't have Find My iPhone enabled with your iCloud account settings on the iPhone along with location services enabled, you must look for it the old fashioned way.

HT204053 Need help getting my music from iCloud match to my new macbook

I recently bought a new MacBook Pro.     I'm finally leaving Wintel behind. Yay!
Anyway, on my soon-to-be history PC, through my iTunes app on the PC, I paid the 29.95 to join iCloud Match, and it spent a few hours syncining all my itunes songs up to iCloud, including a few hours it spent uploading CD-sourced music on my PC that it couldn't match up automatically.    So far so good.
But now, I'm on my new Macbook pro, which came pre-loaded with iTunes, I'm trying to figure out how to assoicate my new MacBook Pro with the library my PC created in iCloud.      Ultimately, I just want to get rid of my PC, and have my new Mac be the device that houses my iTunes librarry, and to which I can attach my iPod from now on to sync with.
What's my next step?    Do I have to pay another 29 bucks via my MacBook to make it a valid device on the iCloud Match account?   Or is there a way I can just log into the new icloud account from my MacBook, to download the library?    I don't mind paying the 29 bucks again if that's what's necessary. That's not the issue.    I just want to start using my Mac as the "conduit to iTunes for my iPod", in the way that my PC used to be, so I can finally dump that PC.
Any suggestions??

Here's an update:   I decided to go through the new Mac, and try to at least Authorize it into my iTunes account throught the itunes app on the MacBook, to see what happened.    Well, I got a message on the Mac that I have exceeded the limit of 5 computers that could be associated with my itunes library.
Most of these are old computers I've long since thrown away.    So, I want to disable them.   But Apple only gives the option, to "Deauthorize All".    Which thereafter, I assume I can just enable the new Mac.    But here's my worry:
When I "deauthorize all" will that have any effect on the integrity of the library I have sitting in iCloud?? By deauthorizing all computers, and then just re-enabling one (my new Mac), is there ANY way in this process that all the songs I've purchased through itunes AND all the songs I've CD-imported on my old computer that were all uploaded to iCloud ---- that nothing will be lost or erased???

HT204053 my icloud isn't same of Apple ID. forgot Icloud. help pls...

when i have one account for icloud and other one for apple ID, can i get restore my information for Icloud because i don't have any problem with my apple ID. my phone is locked, and can't find how to restore my information of Icloud.

If you mean that Find My Phone is asking for a password to a different Apple ID to your current Apple ID.
This feature has been introduced to make stolen phones useless to those that have stolen them.
However it can also arise when the user has changed their Apple ID details with Apple and not made the same changes to their iCloud account/Find My Phone on their device before upgrading to iOS 7, or if you restore from a previous back up made before you changed your details.
The only solution is to change your Apple ID back to its previous state with Apple at My Apple ID using your current password, you don’t need access to this address if it’s previously been used with your Apple ID, once you have saved these details enter the password as requested on your device and then turn off "find my phone" and delete the account from your device.
You should then change your Apple ID back to its current state, save it once again and then log back in using your current Apple ID. Finally, turn "find my phone" back on once again.
This article provides more information about Activation Lock.

HT204053 Icloud email help?

I have an email address on gmail. If I create one on icloud does that now become my email address or can I still use my gmail address? If so, is it easily accessed from the cloud?

If you create an iCloud email address you can still use your Gmail one exactly as you do now if you wish. Or you can start using your iCloud address, or use both, it's entirely up to you. It's just an additional email address.
Your gmail email address will remain completely independent of iCloud and you will continue to access it exactly as you do now.
There is no integration of gmail email in iCloud.

HT204053 Icloud does not recognise my itunes log on and password. It is showing an error message saying that the log on is good for itunes but not for icloud and I cannot log onto icloud

I cannot log onto I Cloud as it is not recognising my apple ID used for my ipod on my pc?

Hello....I also can't login to icloud.com email to use the app Find my Phone...it says Your Apple ID must be used, etc, etc....
However, I found this post and signed in with my Apple ID and I have an IOS Iphone (like I mentioned, it's lost somewhere and I'm trying to find it).
I have set up ICould on my phone previously and have received welcome email from doing it. Can someone please help me use the App to find my phone!! I have no idea why I can't login online to Icloud.com
Thank you! I want to exhaust all options before buying a replacement one....

HT4759 Game Center games iCloud help

I have my games in Game Center but don't know how to download it from there and I have a new IPad so tried downloading through iCloud but can't seem to be able to get into it help please

Hey there Sanchezmoya!
I have a couple of articles here that may help you with this question. If you need to re-download the actual apps for the games you are wishing to play, you can find those in the past purchases of your Apple ID:
Downloading past purchases from the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/HT2519
If you have a backup you can restore from (if you had an iPad previously), then you can see this article for information on how to restore from your previous backup and access your game saves:
iOS: How to back up and restore your content
http://support.apple.com/kb/HT1766
Take care, and thanks for visiting the Apple Support Communities.
-Braden

I havea 4g iphone and want to sync the data from my phone onto my computer. I am able to sync data from phone onto the computer (with the exception of contacts, notes, and email. Will purchasing Icloud help me? I dont have the latest IOS software.

Hi.
I have a 4g iphone without the IOS software ( or the latest version of it.) I have exhausted the devices that I can exchange info. on which I believe is 5. 3 o out of the five broke. I am able to sync my phone and get apps, books, and music (thankfully from my phone to my latest computer, but not vice versa. In order to update and downlaod the IOS software it says I need to back up all of my info. Will purchasing the latest subscription of icloud 24.99 per year help me or should I just excpet that I will lose my lateset notes, text messages, and contacts through the update. I also want to make sure that after I update, I will be able to get all of the info back onto my phone. Any help would be greatly appreciated.
Thanks.

See:
Recovering your iTunes library from your iPod or iOS device: Apple Support Communities
To copy iTunes purchases to the computer you have to log into (authorize) the account that purchased them and them transfer
iTunes Store: Transferring purchases from your iOS device or iPod to a computer
When associating a device with an Apple ID see the following regarding the 90 day limit.

HT204053 ICloud help

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