HT204053 iCloud setup using old deleted email account

I have 2 Apple accounts; one is from an old closed email account. I tried setting up iCloud but the confirmation was sent to the closed email account so I can't retrieve it

Hi, Kim.
You may find this article helpful with the issue you are experiencing.
iOS 7: If you're asked for the password to your previous Apple ID when signing out of iCloud
http://support.apple.com/kb/TS5223
Regards,
Jason H.

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Mail is being sent using a deleted email account

Hi - I am having problems with my iMac. I had my brother's email account loaded while I was helping him with some work. I then deleted the email account. Now my emails are going out showing that they come from his account (which isn't there) and not my email default account. Any ideas where the residual link is that I need to delete?

From the Mail menu bar, select
Window ▹ Connection Doctor
Look for the disused SMTP (outgoing mail) account in the window that opens. Double-click it. Another window will open, showing a list of all the outgoing mail accounts. The unwanted one will be selected. Click the minus-sign button to delete it, then click OK.
If there's more than one unwanted account, repeat.

My old deleted email account keeps showing up in icloud. How can I get rid of it ?

My old email has been axed several months ago. I can sign in to my apple id with new email, no problem. When I go to icloud, my iphone wants me to sign in with old account. Tried deleting it but I need a password for a non existant email........oy! Please help!

Hi, Kim.
You may find this article helpful with the issue you are experiencing.
iOS 7: If you're asked for the password to your previous Apple ID when signing out of iCloud
http://support.apple.com/kb/TS5223
Regards,
Jason H.

Anybody know how to 'change' original ID username with OLD deleted email account on my iPad 2? New email and password work on website, but can't access iPad - thanks.

Does anyone know how I can change original e-mail / user ID on the iPad II itself? On the website, I can use new email/user ID and password; but NOT on the iPad!? Thanks for any assistance.

Hi,
In order to fix the problem regarding Adobe ID you can follow the steps as suggested below.
1) Open Adobe Digital Editions and connect your Reader
   Press the keys Ctrl + Shift + E on your keyboard.
   Now a Deauthorize screen will come up asking you to deauthorize your Reader.
   Follow the screen instructions and unauthorize the Reader.
   Now Press the keys Ctrl + Shift + D on your keyboard.
    Now a Deauthorize screen will come up asking you to deauthorize your Computer.
    Follow the screen instructions and unauthorize the computer.
Click Start>>Run and Type "Regedit" without quotes in the box
     A window will open with name Registry Editor
     Search for ADEPT in given location.
     HKEY_CURRENT_USER>Software>Adobe>Adept
     Delete the full folder
     Now open Digital Editions and it will ask you to authorize enter your New Adobe ID and password.
     Now connect your Reader and it will again ask you to authorize enter your Adobe ID and password.
Please Note : Your Adobe ID and password which you are entering while authorizing your Reader should match with the ID which you are using with Adobe Digital Editions.
Now for your second problem that your Reader is not getting recognized by your computer I would suggest you to contact sony support in order to fix it. They might have some firmware update for your Reader.
I hope this will help you!!!
Regards
Rizwan

My husband and I both have iPads and somehow when they were setup the both we're setup using the same email I'd address. When I go to delete and rename one iPad it says all info and pictures will be erased from my iPad. Is there a way to keep the info iPa

My husband and I both have iPads and somehow when they were setup the both we're setup using the same email I'd address. When I go to delete and rename one iPad it says all info and pictures will be erased from my iPad. Is there a way to keep the info IPad when doing this?

You can go to Settings/iCloud and delete the account, then create a new iCloud account. You can still use the same account for the app store though.

I used the wrong email account when setting up ios8 iCloud drive, how can I change it on my iphone5?

I used the wrong email account while setting up iCloud drive during the upgrade to ios8, how can I change it on my iphone5?

See the iCloud account FAQ:Creating an iCloud account: Frequently Asked Questions for info on managing the account towards the bottom of the FAQ.

Can i use an old eprint email account with a new printer?

can i use an old eprint email account with a new printer?

Hello arbazu,
Unfortunately, when setting up a new/replacement printer, you wont be able to use the same email address, nor can it be transferred to another printer. Once an email is used, the email address itself is not able to be used for a certain period of time (which I believe is 6 months).
However, by creating a new email address, but adding an 01 or 02 at the end, you can get something very similar to what you had previously.
If I have helped in any way, just click the Kudos star on the left. Also, if your issue has been resolved, don't forget to select Accept as Solution

I deleted an old work email account on my iPhone4 and it deleted all my contacts! How do I get them back?

I deleted an old work email account on my iPhone4 and it deleted all my contacts! How do I get them back?

The iPhone does not store ANY information on the SIM card. If they were truly on the SIM, re-import them from the SIM.
Settings>Mail, Contacts, Calendars>Import SIM Contacts.

How do I setup a new .me email account in iCloud

I migrated to iCloud and my primary .me email account works fine, however I can't seem to set up a new email address using iCloud. Any suggestions? Please?

For the avoidance of doubt, are you trying to set up an alias on your existing account or set up a new account completely.

One day, being stupid, I used my Comcast email account to be my backup email address, just in case I forgot my security questions. Well I did. The email I was using was deleted and I can't get the answers. How do I fix it?

One day, being stupid, I used my Comcasst email account to be my backup email account in case I forgot my security questions. Well I did. I did not know that Comcast deleted your email when you disconnected with their service. When I ask for my security answers, it sends it to that email. How do I fix what I've done? Because now, I can't download apps that I have to pay for.

The Best Alternatives for Security Questions and Rescue Mail
1. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
An alternative to using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

Accidently deleted email account-- any chance I can get messages back?

I've got 2 computers using the same email accounts. For many months I've used Mobile Me for the home email address, and a GoDaddy POP account for the work address. Mobile Me syncs the accounts but not the messages for the GoDaddy address. I manually send/receive messages with my GoDaddy account (pop server is set to store messages for a day so I can retrieve them on both computers)
Last night on my home computer I was given a message about needing to sync mobile me because something was reset or it was my first time syncing. The option selected was "merge all data." I restarted computer but continued to get this message. So I figured "what the ****" and I merged all data. Nothing seemed wrong with my home computer after I did this.
When I arrived to work this morning, my Mail application was showing a duplicate work account/address (go daddy). I'm assuming this was because of what I'd did the night before. By clicking on each duplicate account I discovered that the extra account had only been active since the night before. It only had new emails from the last few hours. The other work account contained all my messages just like it should.
So.....I deleted the extra work email account and kept my original account. My orignal work account still exists. All the emails are still in the account in my inbox..... BUT now when I click on these emails there is NOTHING shown for content. Each email opens to a blank page.
I'm pretty sure I'll still have the work emails on my home computer. If needed, Is there a way to transfer those emails to my work computer?
Any other suggestions?
Thanks for your help

are the mail setups on your two computers exactly the same? if yes you can quit mail and copy the folder /users/username/library/mail and the file /users/username/library/preferences/com.apple.mail.plist from the home computer to the corresponding location on the work computer. then when you start mail it will look just like it did on the home computer.
but if Mail setups are not exactly the same you shouldn't do this. instead copy the folder /users/username/library/mail from the home computer to the desktop (not to the library) on the work computer. next start mail and go to file menu->import mailboxes and select to import "Mail for OS X". choose the copied folder on the desktop and import the mailboxes you want. they will be imported into submailboxes of "Imported" mailbox in "on my mac" section and you'll have to move the messages from there to their appropriate locations.
the second procedure will work for any POP or local mailboxes but not for IMAP mailboxes.
Message was edited by: V.K.

HT1338 If I registre my imovie with other email account that i dont use anymore how can i keep updating using my new email account? thanks

Hope I can get some help, I just want to update two programs and it keeps telling me that i registred with the other account wich is my old email account and I dont use anymore. I will apprecite your help

An update for anybody else with similar problems.
I did get an email after about 10 days. And the Short version is if you want to cancel your Premium BT Yahoo email account (That costs about £20 a year just to get email via pop3 or pushed to your mobile device) The ONLY way is to phone BT and they will cancel it for you but will also DELETE your email account after 3 Months ! So there seems to be no way to "downgrade" your BT Yahoo email account back to just a web based account.
This feels rather ridiculous if you ask me!
After using my BT email account for 10 years + I am now in the very slow process of logging into every online account I have and changing my email address to a free Gmail account that does the same job for free !
Once I have changed all the email address on all my important accounts I will go a head an cancel this ridiculous payment.
I guess this can now be classed as closed. But not with a happy outcome.
Regards
Dom.

Old pop email account resurfaced in mail

Hi guys.
I am hoping someone will know the answer to this as it is driving me mad!
My old pop email account I used to have I deleted as the account closed. However for some reason now that I am using Mavericks is still there despite me deleting it!
I keep deleting it and for some reason it keeps reappearing in the list of accounts!
I do have a macbook and I deleted that old pop email account from there as well. But it still appears!
Any ideas on how to sort this out once and for all?
Cheers

Hi Chama9876,
Welcome to the Support Communities!
The article below may be able to help you with this.
Mail (Mavericks): Remove mail accounts
http://support.apple.com/kb/PH14944
Removing a mail account removes the account information from Mail and deletes the account’s mailboxes and messages that are saved on your Mac.
Warning: Deleting a POP account permanently deletes its mailboxes and messages from your Mac and cannot be undone. If you back up files using Time Machine, you can use it to recover previous versions of mailboxes.
Restore mailboxes and their content
Choose Mail > Preferences, then click Accounts.
Select an account, then click Remove (-).
Removing an Exchange or IMAP account doesn’t permanently delete the account’s mailboxes and messages because they’re stored on the mail server. To retrieve the account’s mailboxes and messages from the server, add the account again in Mail.
After you remove the mail account, if you close the Accounts window, you should be prompted to Save the changes. Then quit the Mail app and restart the computer.
Cheers,
- Judy

Can we both use the same email account on our iPhones?

My husband and I each have iPhone 4s (1-4s, 1-4), but we use the same email account. Can we each have the same email account on our iPhones? If yes, please provide details.

Yes, just set the same account up on both devices. Make sure it is setup as IMAP (not POP3) so that the first person to check the email account each time doesn't download all the email from the server.
As we don't know who your email provider is, we can't provide any specific details on the setup.

I'm trying to update my apps but itunes is defaulting to an old deleted email address, how can I change it?

I'm trying to update my apps on my ipad, but when I go to updates itunes has suddenly defaulted to an old deleted email address, how can I fix this? When I go into settings on my ipad the email address is correct, it's just itunes thats causing a problem. Can someone please help, I cant access the deleted email address and when I try to answer the security questions Apple is telling me that I have entered the incorrect date of birth.....I haven't forgotten my date of birth.... this is so frustrating. What can I do?????

Is it a different account e.g. did you update your account with a new email address or did you create a new account ? If you updated your existing account then try logging out of the account by tapping on the id at the bottom of the Featured tab in the App Store app and then log back in and see if the updated id then shows in the Purchased tab.
If you created a new account then all apps (and any other content) downloaded by the old account will remain tied to the old account, and only that old account can download updates to its apps (and/or redownload its purchases). If you can't remember its password, and can't get the security questions reset (you don't have a rescue email address on the account ?), then you have need to contact Support in your country to get the questions and password reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699

HT204053 iCloud setup using old deleted email account

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