HT204053 If the app is free, why ask me for my appleiD !! Facebookmessenge for example
If the app is free, why ask me for my appleID and password. I tried to download FB Messenger for example.
Just got my phone today so I have mountains of questions !!
Apple id is required for ALL itunes transactions, free or not.
Similar Messages
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If the app is free, why is then the website asking for a credit card?
if the app is free, why is then the website asking for a credit card?
Part of the security of the account. If available choose the None option.
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I am trying to download free apps but I am asked to verify my I'd in order to make purchases but the app is free why
Every Apple ID has to be verifyed and have payment credentials.
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Why is it asking for my billing info but the app is free how do I turn this off?
Why is it asking for my billing info but the app is free how do I turn this off?
possibly to verify age or perhaps the app has "add on" features that cost and they would need to know where to bill these to if you wanted them
I know you can store your billing details, even a credit card number, securely within your iTunes account to prevent you from getting this prompt for future apps -
I Was downloading a free app from the iTunes Store ,and could not it said because no money in my method of payment .if it is free why do I need to have a method of payment?
If you didn't setp your iTunes account, from the beginning, without a credit card, you'll have to either add a credit card to your account or redeem an iTunes gift card, regardless of whether the app is free or not.
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Whenever I go to download an app from the apple site I am asked to verify my credit card details especially when the app is free.
I also cannot seem to change the region globe thing down the bottom right corner.I have just read the "more like this" and got the anwser to my question.
(except the region thing) -
When trying to download a free app from the App Store it keeps asking me to verify my bank details.
When trying to download a free app from the App Store it keeps asking me to verify my bank details.
http://support.apple.com/kb/HT2534
Does this cover your issue -
When I down load an app it is asking for a billing address even though the app is free after I enter the required details it does accept the post code
Try to set it up as new device, explained here:
How to back up your data and set up as a new device
Start without using the backup after the restore process, to rule out a software problem.
If the phone is working after that, use the backup to restore from. In case the problem comes back, your backup contained corrupt data and you'll have to start again without the backup. -
I tried to buy a free ap on the App Store and it asked me for billing information! What do i do?
How do I get a free app without it asking me for billing information? It worked for the first 5 apps but not this one
When you created your Apple ID, did you provide credit card information? If you did, then there may have been something that has changed with that credit card. Despite the fact the app is free, your account has to be in good standing to be able to downoad an app.
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I have an iphone 4s and recently it has not let me update my apps eventhought the apps are free!! I dont know why, it says my payment method is being declined, i have a very low balance but its a free app and a free update so that shouldnt matter shud it?
Yep, it does matter. You won't be able to update or get anything until this is fixed. Contact iTunes support to see what's wrong:
http://www.apple.com/support/itunes/ -
I am not prepared to give my credit card details for a free app. These days I don't trust anyone with my bank details if I am not making a purchase & the app is free.
Is it an account that hasn't been used in the store before, and if so how did you create it ? Unless the instructions on this page are followed when creating an account : http://support.apple.com/kb/HT2534
then credit card details will need to be entered before the account can be used to download any item from the store (you should be able to remove credit card details after entering them).
If you are being prompted to review your account then you could see if this post by mountaingoatgirl lets you do so without needing to enter credit card details : https://discussions.apple.com/message/24303054
If not then you will either need to enter credit card details or create a new account (and use the instructions on that HT2534 page when creating it). -
Verify my payment even though the app is free ?
Why does apple keep asking to verify my payment even though the app is free and every time I'm verifying my payment info it keep saying declined even though all the information I have given them is correct?!? Please help me!!!
Hit the issue too and the following fixed it for me.
Settings->iTunes & App Store->apple ID->view apple ID->payment->re-enter all the credit card information especially the credit card number.
My guess is that after upgrading the stored credit card number gets messed up although it *looks* like it's still stored ok (e.g. still displaying the correct last 4 digits when the error happened and only asking for security code).
Hope this help! -
hi, i have problem with my apple id when i want purchase app even free one, asked me for complete my card informations... but i don't want to use debit card because already i have gift card and charge it in my id... please help me.
when i unchek the card information it was show me an error!Though you are being asked for card details it doesn't necessarily mean that the card will be charged for the purchase (unless you want to gift content). Have you tried entering your card's details to confirm the account ? You should then be able to remove it.
From http://support.apple.com/kb/HT5582 :
When making purchases, content credits are used first, followed by Gift Certificate, iTunes Card, or Allowance Account credits; your credit card or PayPal account is then charged for any remaining balance
Is it a new account ? If it is then unless a new account is created by following the instructions on this page (the instructions won't work with existing accounts) : http://support.apple.com/kb/HT2534
then you will need to enter card details (debit cards are no longer accepted in all countries) before the account can be used to download any item from the store. -
If a app is free why am I being directed to my bank details where it's saying payment method was declined
Unless you set up your itunes ID/account when it was created to not use a credit card, then you must provide one. If payment is declined it may be due to an invalid card or expired date. You'lll need to update your payment method.
To manage the Apple ID:
https://appleid.apple.com -
Hi, i have already paid this app to the iPad and iPhone, why i have to paid 17 euro for the mac?
Hi, i have already paid this app to the iPad and iPhone, why i have to paid 17 euro for the mac?
this question is available for many paid apps..If you bought a Mac after the 13th October 2013, the complete iWork Mac suite is now free.
Read this press notice from Apple:
iWork & iLife Now Free With Every New Mac & iOS Device
iOS and Mac applications are compiled diferently and Apple costs them as separate applications, that is there decision, contact Apple direct if you are unhappy with their pricing policy by phone or send using this link:
www.Apple.com/feedback
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