HT204053 im trying to track my phone but i dont think icloud is on?
im trying to track my phone but i dont think icloud is on?
To confirm that your settings are correct, go to Settings>iCloud, make sure you are signed into your iCloud account, tap Storage & Backup and make sure you turned on iCloud Backup. Then, to back up to iCloud, connect your phone to your charger and lock the screen. It shoud then back up once every 24 hours. Or, to back up manually, go to Settings>iCloud>Storage & Backup, scroll to the bottom and tap Back Up Now.
Similar Messages
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I was trying to updat my software and now my iphone is frozen. I tried to turn it off but I dont think it turned off. Please Help!!!
Connect in recovery mode and restore, as described in this article:
If you can't update or restore your iOS device -
I am trying to locate a phone, but it keeps telling me the device is offline. What does that mean and why won't the phone track.
Is the phone stolen? If so contact the police and see if they can help. You can also contact your carrier and see if they can freeze your account so that phone can't be used anymore and run up your bill.
OT -
I am trying to restore my phone, but when i go to do it on iTunes, it Updates to 4.3.3 however everytime the 2 and a half hour update finishes, it FAILS. So the update fails, and the restore fails. Its happened 4 ties.
Im trying to restore my phone, because it says my memory is full when its not and an online solution says to restore. I cant restore because it wont let me update.
Im so frustrated, i cant take any pictures, download any music or apps, and its really getting me down. Please can someone help.This error generally indicates a hardware failure. Bring the phone to Apple for evaluation.
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Recently got a new computer and downloaded iTunes. All of my music has downloaded from the cloud witht the exception of one song. I have tried transferring from my phone, but it won't work. How do I get it back without having to download again?
Thanks.If you do not have access to the iTunes Library on your Old computer... or its Backup...
See these 2 Links...
Syncing to a New Computer...
https://discussions.apple.com/docs/DOC-3141
Recovering your iTunes library from your iPod or iOS device
https://discussions.apple.com/docs/DOC-3991
If you do have access... See Here...
iTunes: How to move your music to a new computer
Or...
From your OLD computer...
Copy your ENTIRE iTunes FOLDER to an External Drive... and then from the External Drive to your New Computer..
Full Details Here > http://support.apple.com/kb/HT1751
An Added Bonus is that you will have a Backup of iTunes. -
My iphone 4s is saying NO SERVICE.I tried to put it on airplane mode,tried to reset the network setting and also tried to restore my phone but none of the above things worked.Do you guys have any idea what should i do now?
Hi sunnylordz,
Thanks for using Apple Support Communities. Based on what you stated, it sounds like you have no service on the iPhone. It looks like you have already done some troubleshooting. There is one step you did not mention trying that i think is worth trying.
If you see No Service in the status bar of your iPhone or iPad - Apple Support
Remove the SIM card. If the SIM card is damaged, worn, or bent, or if it's too big or small for the SIM tray, contact your carrier for a new one. Then reinsert the SIM card.
Cheers,
Mario -
I recently connected my iPhone 3GS to my computer, for the new update 3.4.5, but i didn't load at all. Not even after 3 hours..
so i tried to disconnect the phone, but the loading meter is still there like it's frozen can't push any button or anything at all.. what should i do?Restart your iPhone by holding down the on/off and home buttons until your see the Apple logo.
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I lost my iPhone 5S battery percentage after I upgrade the system to the newest one. I do turn on the percentage in battery usage, but it doesn't work. I also tried to restart my phone but nothing changed. Could somebody please help me? Thank you!
You did turned in Settings > General > Usage > Battery Percentage: ON?
Try a
Reset: Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Note: You will not lose any data -
I'm trying to sync my phone but for some odd reason it's not listed in devices in iTunes. I've followed all of Apple Support recomendations to no avail. Could it be a new security app I imnstalled today. Please help and thanks in advance.
LyndafromOttawaIf you still cannot restart it, check this Apple support document, http://support.apple.com/kb/TS1567 if that doesn't work, then you may need to uninstall iTunes and reinstall it. Follow the instructions in this support document to remove them from Windows XP http://support.apple.com/kb/HT1925
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i tryed to restore my phone but it turn off during the process and an error happens so should i do ?
Hello there, VladlsSwag.
The following Knowledge Base article provides some steps for troubleshooting your issue:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/ts2802
Particularly:
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 30 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
My issue is still not resolved. What do I do next?
Contact Apple Support.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
I,m trying to restore my phone but I keep getting Error code 21.... help please iPhone 4S
Take a look at this Apple doc -> iTunes: Specific update-and-restore error messages and advanced troubleshooting
Error 20, 21, 23, 26, 28, 29, 34, 36, 37, 40
These errors typically occur when security software interferes with the restore and update process. Follow Troubleshooting security software issues to resolve this issue. In rare cases, these errors may be a hardware issue. If the errors persist on another computer, the device may need service.
Also, check your hosts file to verify that it's not blocking iTunes from communicating with the update server. See iTunes: Advanced iTunes Store troubleshooting—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > Mac OS X > The hosts file may also be blocking the iTunes Store. If you have software used to perform unauthorized modifications to the iOS device, uninstall this software prior to editing the hosts file to prevent that software from automatically modifying the hosts file again on restart.
You could just update or uninstall the security software on your computer and then test again. -
I am trying to update my phone, but it tells me that I don't have enough storage. I have deleted almost all of my apps and purchased 15GB more storage, but it still tells me that I don't have enough storage?
Connect to iTune and "Check for Update" (tap to enalrge image)
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HT4623 I am trying to update my phone, but it is stuck on the terms...
I am trying to update my phone, but it is stuck on terms and conditions. I press agree and it just stays on that page no matter what I do.
Any suggestions?Hi, Yvonzabeth.
I would recommend trying the steps in the article below.
iOS: Turning off and on (restarting) and resetting
http://support.apple.com/kb/ht1430
Once these steps are processed, attempt to accept the terms and conditions.
Cheers,
Jason H. -
im trying to update my phone, but when i go into settings, then general, there is no update option?, why?, please help
Then you will need to update to iOS 5.1.1 as outlined above. A word of caution before updating: be sure to import all your photos to your computer and back up your contacts (by syncing with a supported program such as Outlook, to an online service such as Google, or using an app like My Contacts Backup). Failure to do so risks losing your data.
Syncing an iPhone 4 requires:
Mac: OS X v10.5.8 or later
PC: Windows 7; Windows Vista; or Windows XP Home or Professional with Service Pack 3 or later
iTunes 10.5 or later (free download from www.itunes.com/download)
You will first need to meet these system requirements in order to sync (and update) your phone. -
I paid early termination fee two months ago to Verizon and am now out of the country. Am trying to unlock the phone but the local guys say they are not able to. I see from the blog here that iPhone 5 comes unlocked. Is it true?? Do I still have to unlock. How do I go about it?
Thank you for reaching out to us, Texasman. Sad to see that
you have left the VZW family, but it is definitely awesome to be able to
travel! Regarding your iPhone 5, the phone is unlocked for international usage.
Just need an active local SIM card that is compatible with your iPhone. Your local provider
may need to configure some settings under Cellular, but it should pick up signal. Just in
case, make sure that Settings>Cellular>Roaming>Voice & Data are
active.
NicandroN_VZW
Follow us on twitter @VZWSupport
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