HT204053 iPhone 5s replaced after one month at apple store. They started restore and it is still restoring after 24 hours.
iPhone 5s replaced after one month at apple store. They started restore and it is still restoring after 24 hours. What can I do?
If you feel the restore process is not progressing, all you can do is stop it and try again. To stop the restore, go to Settings>iCloud>Storage & Backup and tap Stop Restoring iPhone at the bottom. Then go to Settings>General>Reset, tap Erase All Content and Settings, go through the setup screens on the phone and when given the option, choose Restore from iCloud Backup and follow the prompts. Be sure your phone is connected to wifi and your charger while it is restoring the backup.
Similar Messages
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After one month of fine usage, my iPhone cannot connect to or recognize any cellular network.
After one month of using iPhone 4s w/o any problems, it started to go off and on from cellular network. Now it is only "Searching..." for networks unable to connect. When I switch off "automatic carriers" it's the same. I already tried to swith off/on airplane mode and device but w/o success. Help, please...
I too are experiencing the same problem on a 8gig 3G Telstra Australia iPhone that was bought outright. I also have another (same) iPhone and the settings on both are identical yet the new phone refuses to connect. I have tried a few ideas/suggestions including: settings, general, network, cellular data network and changing it from telstra.iph to telstra.internet. this works but I think something is wrong because to .iph refers to iPhone (I have switched it back until to confirm with telstra about this).
I have also tried settings, reset, reset network settings but this did not help but has worked for others.
I have also tried turning off the unit and taking out the sim card and restarting the iPhone but again no luck yet.
I plan to speak to both Telstra and Apple to see if this problem has a simple solution and will post a new thread titled "solution to cellular network problems".
Personally by all the trials and errors so far I believe it is a carrier problem and having to re-enter the pin on this phone everytime I re-boot it suggests it could be sim card related. -
HT4571 Can I cancel service after one month
IIf I sign up for Internet with my Verizon account ...can I cancel after one month of service
Verizon has been permitting month-by-month data cell plans for iPads, unlike iPhones that cannot go in and out of service.
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I have paid once for one month subscription for al jazeera sport live app. I just released after few months that they are automatically charging me on monthly bases. How i can stop them charging me for something i did not use and i did not authorize?
You possibly set up an auto-renewing subscription with the app - there are instructions on this page on how to manage them, including how to stop them : http://support.apple.com/kb/HT4098
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My insurance company replaced my stolen iphone 4S with a new one, will the apple store allow me to exchange it for an iphone 5 and pay the price difference?
The Apple Support Communities are an international user to user technical support forum. As a man from Mexico, Spanish is my native tongue. I do not speak English very well, however, I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture perhaps very very different from your own. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
You would need to ask that directly to Apple. Apple is not here nor does Apple answer questions here.
To return an iOS product requires a valid receipt. You have 30 days to return an iPhone. The iPhone must have all original packaging & accessories and be in new condition. Apple may charge a restocking fee on a returned iPhone.
If the iPhone was bought from a 3rd party, their regulations for returns would apply. -
Z10 / BB!0 - Exchange Mails will be auto deleted after one month!???
hi,
i have a big problem with my Z10. after one month of use, i detected that ALL mails (sent mails also) are auto deleted from my exchange accounts which are older then one month!? i don´t find general settings to deactivate this STUPID setting!
I´m verry angry, because I loose hundreds of mails from 4 diffrent exchange accounts!!!
thanks for some hinds to avoid this in the future.
BR davidHello Komanaut and welcome to the BlackBerry Support Community Forums.
Sorry to hear you're experiencing issues with your email.
To clarify, are the emails deleted off your device and your email account on the computer? Or just on your device?
Thanks!
-HMthePirate
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)! -
i had to replace my i4s phone with another one from the apple store. i need to download all my contact info and other stuff from the cloud to my new phone.i see a screen that says RESTORE I PHONE and are you sure you want to restore the iphone to its facory settings? all of your media and other data will be erased. they i tunes will verify restore with apple. After this you will have the option to restore your contacts and other settins. The question is will it restore my first phones info? I am hesitant to delete anything lol.
No. If you made your backup to iCloud, iTunes will not restore from an iCloud backup. See:
iOS: Backing Up and Restoring Data to a New Device -
Hello, I live in Montenegro and I bought used iPhone 5 off ebay few months ago. Phone is sim free but I notice really poor battery life. I have to charge it twice a day! Before 5 I used iPhone 4 and I had to charge every night but I could use the phone all day and I was fine with that. I checked and my iPhone is eligable for battery replacement program but there are no Apple Stores in Montenegro. There is T-Mobile which sells iPhones but I didn't buy mine over there. Is there a way for me to take advantage of this program? Can I get Apple to send me new battery and I will have local repair shops (which are very good) to replace the battery? I am ready to take full responsibility for that. If that is not an option could I visit apple store in US (example) and change my battery there for free, given that it is not bought over there?
This is how you get Service in your Country
The iPhone support site has troubleshooting articles to help you solve your iPhone issue on your own. If you have reviewed those articles and still need service for your iPhone, you can contact your carrier.Note: There may be a fee for diagnostic service. Please do not send any accessories with your iPhone because they will not be returned to you.
However the iPhone could have come from anywhere in the world since you purchased secondhand from eBay
You are correct T-Mobile will not touch the iPhone .
If you check the model number in settings>>>general>>>about >>>Model
if you google that number you will find out where the iPhone originated .If an EU country then you would be eligible for assistance in any other EU country
if not then which ever country comes up is the only source of help
This version of the link above is a European version maybe more relevant
https://ssl.apple.com/uk/support/iphone5-battery/as it links in the EU coverage -
My iPhone overheats. Battery drops from 100/90% to 10% sudenly. Got the device 20 days ago. I'm currently living in The Hague, there is no Apple Store in this city, took an appointment in Amsterdam, after 3 hours drive and 60€ travel cost got into the Apple Store, 73 minutes delay on my appointment the Genius tech tells me I should leave my device for further checks in the store and come back in a week or two. Not presicely the answer I was looking for, plus he did not have any device to lend me until my iPhone was checked. Quite dissapointed, Apple was standard for quality on customer satisfaction, in the last 10 years I bought 3 MacBooks, 5 iPdas, 7 iPods, 5 iPhones and 2 iMACs... please don't let me down. [email protected]/[email protected]/[email protected]
Dear Ocean, one is a complaint about the quality of the device.
The second about the quality on response from Customer Service.
No worries, I'll delete both post since it seems that won't bring anything productive.
Good bye Apple! -
my iphone 5c screen is popping out from the top right side , can i exchange it for a new one at the apple store ?
If it is still under warranty, and they determine it is a manufacturing defect, they will replace it. Be sure to back everything up before taking it into the Apple Store. That way, if you do get a new device, you will be able to set it up from the backup.
Cheers,
GB -
for some reason , when i restore my iphone 4s to factory settings my headphones work when listening to music or youtube videos but when i backup my information onto it , it only comes out of one ear bud and i just got a new one from the apple store. my old iphone 4s audio jack was messed up but i just got a new one with my warranty , can anyone help me please.
It doesn't matter what it is in your backup that's causing the problem because you can not selectively restore things from your backup. It's all or nothing.
Set you phone up as a new device and start over. -
Hello, I live in Uruguay and I dropped my iphone in water. How I can get the out-of-warranty replacement? There is no apple store in Uruguay.
You can also try the Support site:https://getsupport.apple.com/Issues.action
And the ExpressLane for a service request: https://expresslane.apple.com -
Why, after three months of apple tv working perfectly fine, is it now cutting out constantly and the audio and video out of sinc?
Playing rentals, Netflix, from local iTunes, other?
Firstly restart router and AppleTv after unpowering to see if that helps - may or may not but quick and easy to try.
Connection via ethernet or wifi? If wifi are there any new devices in the house which may be causing interference or new neighbouring networks? If feasible try to eliminate wifi issues by using an ethernet connection.
AC -
How can I order an iphone 6 and pick it up from one of the apple stores in London??? It doesn't work with reserve and pick up because the 64 gb is never in stock.
Thank you for replying. Yes I deleted the old email address..
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hi , i bought this phone from Dallas , TX on 22 jun 2012 , right now I am in india .
My phone Accidentally fall in water tub. And now is not working .
For iphone replacement ,I went to local apple store in Pune (India). but these guys are not helping me . And they are not ready to replace my phone .
I also tried contacting local apple employee named " RATI KALE " , but didn’t got any positive response.
I provided them apple invoice, passport, visa details, my air ticket details. but still they are not ready to help me . My phone details are as below :
Serial No:C8*******T9Y , IMEI : 01*************995
Please help me in replacing my phone.
<Personal Information Edited by Host>Your warranty is only good in the US where you bought the phone. You will need to contact Apple Support in the US to arrange to return your phone to the US for repair. You should also inquire as to whether they will be able to return the phone to you in India.
Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support: Apple - Support - Contact Apple Support.
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