HT204053 iPod not accepting email address saying unable to verify email because it is already in use

I am trying to set email address in iMessage
and keep getting note that it's unable to verify email because it is already in use
Not sure how to fix this

Seems unlikely that the email address would already be in use if it wasn't associated with a different Apple ID.  If the iPod is new you should be within the 90-day free support window.  Try contacting support by clicking on Get Started here: http://www.apple.com/support/icloud/contact/.

Similar Messages

  • HT3529 I can't set up my imessage or facetime with my email because it says "Unable to verify email because it is already in use" which it was with my old ipod but how do i reset it or whatever so that it works with my current ipod?

    I can't set up my imessage or facetime with my email because it says "Unable to  verify email because it is already in use" which it was with my old ipod but how do i reset it or whatever so that it works with my current ipod?

    Try here:
    iOS: FaceTime is 'Unable to verify email because it is in use'

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    Trying to set up iMessage on my sons iPod touch....he doesn't want my email address, but when I put his email address in it comes up "unable to verify email because it is already in use"...any ideas how to fix this.

    Try:
    iOS: Troubleshooting FaceTime and iMessage activation

  • HT1386 i have an ipod touch 4th generation and when i sign up to get imessage it says that it is unable to verify email because it is already in use.  how do i fix this?

    I have an ipod touch 4th generation and when i try to sign up for imessages or facetime it says that it is unable to verify email because it is already in use.  How do I fix this???

    If this is the problem following the instruction.  Frequently it is a hardware problem.
    iOS: Wi-Fi or Bluetooth settings grayed out or dim
    Otherwise try (assuming that other devices see your network)
    - A reset. Nothing wil be lost
    Reset iPod touch:  Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Power of and then back on your router.
    - Reset network settings: Settings>Genral>Reset>Reset Network Settings
    iOS: Troubleshooting Wi-Fi networks and connections

  • When trying to launch facetime on mac, a message drops down that says "unable to verify email because it is already in use by another Apple ID". The mac tech things it's an itunes problem. Anybody?

    when trying to launch facetime on mac, a message drops down that says "unable to verify email because it is already in use by another Apple ID". The mac tech things it's an itunes problem. Anybody?

    You need to select the "Manage My Account" link and not the "Reset Your Password" link.  Once you use the "Manage My Account" it will ask you to log in and in there you should see which email addresses are verified.
    Manage My Account Direct Link:  https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/31/wa/directToSignIn? wosid=UqdNjJEj36wU900BTj4Hw0&localang=en_US
    I'm thinking this may help as well.  http://www.cultofmac.com/100524/imessage-supports-multiple-addresses-and-selecta ble-caller-id/
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  • I am trying to add my email address to facetime on my iphone4s. Facetime notification is telling me "unable to verify email because it is already in use". What do I do to add my email address?

    I am trying to add an email address for facetime on my iphone4s. Facetime notification says "unable to verify email because it is already in use". How do I add a new email?

    You may be able to find your Apple ID at Look up your old and forgotten Apple ID

  • Facetime and imessage for itouch - "Unable to verify email because it is already in use."

    I just erased all data on my itouch, reseted it, and set up a new account on itunes to sync. But when I added my email to facetime and imessage, it said "Unable to verify email because it is already in use.". I don't know how to separate it from the previous itouch account.
    this http://support.apple.com/kb/TS3510 told me to log on to apple id and unlink but i cant figure out how
    especially since i synced a new account onto my itouch
    Help! TIA XP

    Rob Bally wrote:
    Ok, I will give it a second try.
    Thanks Rob.
    That was helpful.
    My question is: how do I register FaceTime with my primary email address, as it continues to fail registration.
    Having been informed your "primary email address... continues to fail registration", I don't know any way you will be able to use it to "register FaceTime."
    Try a different email address. If need be, create a separate iD that you will use only to activate FaceTime.
    Maybe the answer is: check primary address is verified in my Apple ID at https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/
    You may be right.
    That shows my primary address is used in verification of another account. But I am sure all my apple id's are not verified until today.
    So my next question is: how can my primary address have been verified for another account? How do I found that account.
    I do not know the answer to that question, and I don't think the answer would help you.
    Even if you knew how it was verified, you would still not be able to use it for FaceTime activation or your caller iD because the database has recorded it as already having been used for a different account.
    Unless you get a better suggestion, use a different email address with FaceTime.
    Mac Pro Quad Core (Early 2009) 2.93Ghz Mac OS X (10.6.5); MacBook Pro (13 inch, Mid 2009) 2.26GHz (10.6.5)
    LED Cinema Display; G4 PowerBook 1.67GHz (10.4.11); iBookSE 366MHz (10.3.9); External iSight; iPod4touch4.2.1

  • I keep getting the message "Unable to verify email because it is already in use." Please help!!

    I'm trying to set up iMessage.  But I keep getting the error message:
    iMessage Activation
    Unable to verify email because it is already in use.
    It's not on my game center email or anywhere else that I know.  How can I find out what is is in use to??

    Okay I figured out my problem.  When you use the  "add another email" option in FaceTime (or iMessage now), it associates that email address with your Apple ID account that you logged in under.
    The Apple ID that I'm using for FaceTime isn't the same as the one iMessage defaulted to.  I didn't noticed that.  Once I switched iMessage to use my other Apple ID, it let me register.   What's odd though is that iMessage doesn't recognize my email address as valid when I try to send myself a test message.  When I logged out and into a different Apple ID, it did recognize it as registered though.  Odd.
    So Basically make sure the email address you are trying to register isn't listed as an alternate email address (or primary) on another Apple ID account.

  • TS4268 imessage activation is "unable to verify email because it is already in use"

    I lost an Ipod and am trying to set up a new ipod.  The imessage activation is "unable to verify email because it is already in use"  is there anything I can do or do i need to ditch that email and set up a new email
    I don't know why this would be a problem since i should be able to receive email on multiple devices if desired

    That means that someone (If not that you forget) already registered and Apple account with that e-mail, You need another New (Never Registered) e-mail in order to create another account.

  • I can't log into iMessage; I get the message "Unable to verify email because it is already in use".

    I have iOS5 installed on my iPad and iPhone. I can't log into iMessage on my iPad as I get the message "Unable to verify email because it is already in use". Can anyone help me solve this?

    I've found the answer to this (at least for me)!
    The problem is I have 2 AppleIDs. One from before MobileMe which I use to make iTunes purchases (which is linked to my @me.com email) and the second is my MobileMe email address used for MobileMe syncing.
    Each AppleID has to be linked to a separate email address. Because my iTunes Apple ID is linked and verified to my @me.com address. My @me.com AppleID address can't be verified.....quite confusing at first but starts to make sense once you get your head around it!
    See this thread for futher explanation: https://discussions.apple.com/message/16414211#16414211

  • TS3510 I only have one apple ID and facetime has worked with it before, but now I get the message "Unable to verify email because it is already in use". I have looked ofr a solution but can't find one. can anyone help please?

    I only have one apple ID and facetime has worked with it before, but now I get the message "Unable to verify email because it is already in use". I have looked ofr a solution but can't find one. can anyone help please?

    I spoke with Apple Support this morning and they believe anything MobileMe related is due to the conversion over to iCloud that's taking place.
    As for other email clients, check with your host to see if settings have changed on their end. I use inmotionhosting.com and over the weekend the updated their outgoing requirements so that a password authentication is now needed.
    Hope that helps get some on the right path to resolving their issues!

  • HT204380 What do When I try to login into FaceTime and it says "Unable to verify email because it is already in use?"

    Help want to use FaceTime and don't know what to do I have the problem with an iPod touch 32gb

    See:
    iOS: FaceTime is 'Unable to verify email because it is in use'

  • TS4268 FaceTime activation unable to verify email because it is already in use

    FaceTime activation unable to verify email because it is already in use

    Try:
    iOS: FaceTime is 'Unable to verify email because it is in use'

  • What do I do when I try to login into  FaceTime and says" unable to verify email because it is already in use?"

    Help it's for a iPod touch 32gb 4th gen

    See:
    iOS: FaceTime is 'Unable to verify email because it is in use'

  • My Apple ID  - I was originally using my comcast email address.  I want to change to change it to my verizon email.  Apple won't except my Verizon email because it is already in use which happens to be me.  What can I do?

    I have an IMac and Ipad.  I was using my Comcast email as my Apple ID.  However I want to us my new Verizon email.  Apple can not verify because my Verizon email is already in use - By Me.  Please help.

    nancyfromeast norriton wrote:
    I didn't set up a rescue email.  I left it blank for that reason.  I think i'm asking if I can use the same email/Apple ID for multiple devises.?
    Yes you can.
    If these devices are used by you, then no worries.
    If they are used by others, I would recommend setting them up using their own AppleID.
    I'm confused.
    You had an AppleID using your Comcast email.
    Then you got a Verizon email and updated your old AppleID to us your new Verizon email address?
    And now you want to add your updated Verizon AppleID to a new device?

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