HT204053 MobileMe/Icloud

I have an AppleId account but when I go to sign in/ set up Mobileme/ Icloud it says the account is wrong.

Welcome to the Apple Support Communities
You have Mac OS X 10.6.8. MobileMe was discontinued, and iCloud needs OS X Lion or Mountain Lion. Make a backup, open App Store and purchase Mountain Lion. Check if your programs are supported > http://www.roaringapps.com

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Move contacts/ical from "mobileMe iCloud" to new iCloud

Hope someone can help!
For years I had a mobileMe account and a different iTunes account -so 2 apple ID's.
Now I want to use my iTunes apple ID and have already made an icloud for this. I have also moved my MobileMe acount and therefor have to clouds.
Hov can I move my contacts and iCal from my old Mobileme (now iCloud) to my iCloud that I use for iTunes??
By other words; I only want ONE I cloud.
I really appreciate every helt I can get!
Regard from Denmark/Natascha

You have two options:
1. You can manually copy the calendars and contacts to your new iCloud account by setting up your MobileMe iCloud account in Mail, Contacts, Calendars prefs on the mac. Then just copy the calendars in iCal or Address Book contacts to the other account.
2. You can just sign in with both accounts. This seems like the best option. On your devices, just set up the first iCloud account as your iTunes account, and then set up ANOTHER iCloud account for the contacts and calendars. You are allowed to have multiple accounts signed in at once but you can only use one for purchases and photostream etc (which will be your iTunes account).
The merging of both accounts is not possible at the moment.

HT204053 Mobileme to icloud

with mobileme we could have up to 5 email addresses on our account - I had my primary apple id but also a secondary business one and ones for my kids. Now with icloud I cannot figure out how to go in and delete the additional emails or create a new one. I think my subscription was family pack? I really need to delete the ones we are not using anymore

Did you have a Family Pack or did you have aliases - the latter are additional addresses, not accounts, which deliver into the same inbox as the primary address; Family Pack sub-accounts have their on login and are separate.
Aliases should have carried over when you migrated and be configurable at http://icloud.com in the Mail page - click on the cogwheel icon at top right, choose Preferences, then Accounts.
Family Pack sub-accounts should have been migrated individually and would have become full separate iCloud accounts. If you did not migrate them they have been closed and their contents deleted. You can reactivate the address for an ex-sub account by signing into System Preferences>iCloud with it, but you cannot retrieve the previous contents. In any case where you want the address to be deleted you need do nothing - it already has been.

AppleID, MobileMe, iCloud, iTunes mess

Can apple fix the appleID mess it's created?
I suspect almost everyone has this problem.
iTunes was created first. When you set up a new iTunes account, it creates an appleid using the email address provided. So far, so good.
Then came MobileMe. Create a new MobileMe account and a new appleid was created. You had to use the MobileMe provided [email protected] email address. This was the default so you couldn't use the same email that you used when creating your iTunes account. Now you have two appleid's and two different emails, one for each appleid.
Now comes iCloud. Fortunately, Apple seems to have migrated from MobileMe to iCould without creating yet another appleid. That's an improvement. Now, everyone has two appleids, but at least it's not three.
Heres the problem. When you try to set up iMessage on your iPhone, iPad or iPod you are most likely going to have a problem.
An email adddress can only be associated with one appleid. It's a hard one-to-one relationship in the apple database. Should I use my itunes appleid or my icloud appleid? What's a person to do? Ah, the humanity!
If you have associated any email addresses with either of your appleids, then there are going to be more conflicts and you won't have visibility to them.
Here's and example.
Assume iTunes account uses email #1, most likely NOT @me.com because me.com didn't exist when you set up iTunes.
Assume iCloud account uses email #2, most likely an @me.com because that was required with MobileMe.
Assume you have a personal or work address, email #3 let's call it @yahoo.com. This could also be a work domain, @yahoo.com email or @gmail.com email.
Assume you assigned email #3 to one of your appleid's as an alternative email address. You probably did this because it's obvious on the applieid form and it's a good idea to have an alternative email for accounts like iTunes, MobileMe and iTunes because they ding your credit card.
Let's say you want your friends to iMessage you at [email protected]. You want this because you want your friends to reach you at email address #3. You also don't want to give out an email address that is associated with a paid, credit card account, like iTunes and iCloud. So, you login to iMessage with appleid #1. Then you add email #3, your personal email that you share with your friends. You want your friends to use your personal, email #3.
iMessage barks, "You can't use this email because it's already being used."
It would be nice if iMessage would tell you a like more. Like, which appleid is in play. Or what you need to do to resolve this. Or where you need to go. Sadly, this is not the case. iMessage would have been equally as helpful by saying, "You're an idiot. You're not smart enough to use iMessage."
Of course, no one logs into appleid.apple.com regularly. I completely forgot that appleid.apple.com exists. The UI's for customers are iTunes, MobileMe and now iCloud.
To resolve this, you need to do the following.
1. Remember that appleid.apple.com is the place to go to manage applieid. I don't have space in my brain for this since I never use it and these accounts are actually created on iTunes, MobileMe and iCould, not on appleid.apple.com.
2. Login into both applieid accounts and look at the emails associated with each.
3. Think about how you want to fix this.
4. Think about which applieid you want to use for iMessage, your iTunes one or your iCloud one.
5. Wonder about the implications of #4. If I use iCloud for iMessage, can I still buy things in iTunes with my other apple id? If I use iTunes, will my iMessages get to me? Does iMessage need the iCloud apple id? How the heck did I get two appleid's anyway?
6. Develop a plan for moving your email addresses around between both appleid's to resolve any conflicts with iMessage. You must consider which email you want to give to friends and which you want to keep "secret" for security reasons.
7. Make the changes by removed emails, adding emails, re-verifiying emails, etc.
8. Make changes to iMessage, on every device. For me, this is four devices - iphone 3gs, iphone 4, ipad 1, ipad 2.
9. Test and hopefully it works now.
In my case, I figured it out and got everything working after a few failures.
I'm not the smartest guy in the world, but I am a tech entrepreneur and I'm a long time user of all apple products. This mess stumped me for a while. I can't imagine new apple users my wife or my parents have a chance in **** in figuring this out on their own.
How many calls are coming into Apple Care about this issue?
"iMessage doesn't work!"
"iMessage rejected me!"
"iMessage hates my email address!"
"iMessage is forcing me to give out my secure iTunes email to all my friends!"
Hey Apple, I recommend you take a hard look at the appleID message process as it relates to id and email address management.
Create a universal appleid for God's sake. It will be painful to merge, but much more painful if you don't. It will be devastating if you continue creating new appleid's for every new product. Users will run out of email addresses and they will lose their minds trying to connect all your great products that they can't use.
If Steve was still here, someone would be fired. You can do better than this.
My 2 cents.

Yes, it's 2014 and my Apple ID situation is beyond ridiculous. I have a computer science degree and this has had me stuck for months. THe best I've come up with is a seriously snafu'ed workaround that doesn't always work.
Just got a new iPhone 5S (thank you, Apple, for dropping new 4S to only 8 mg so it's completely unusable) and all my apps won't update, my Apple Id - either the new or the old - are completely unrecognized anywhere. I've added, changed passwords, logged out, deauthorized until I'm blue in the face.
APPLE ARE YOU LISTENING????????????? THis is a complete CLUSTER and you should be ashamed of yourselves. No doubt, Steve is rolling over in his grave. You've completely lost sight of his amazing vision.
Just so you know, I've escalated this to the highest level of Apple support and guess what the guy told me - "I've never heard of this problem". Wth?
On top of all the Apple ID insanity, someone else used my email address and created an Apple ID with it. The tech guys never did figure out how to fix it and their sage advice? Abandon both the Apple ID and email address (which I've had since the year 2000)!!!!!! Seriously????
So let's recap - the Apple ID situation is completely unworkable and Apple software allows two people to create Apple ID's using the same email??? I've written code - this is simple. Are you listening, Apple???? CHECK FOR EXISTING EMAILS...
Well, folks... there you have it. A once great company going straight down the tubes. I'm finding ANYONE but Apple to get my devices from in the future.

Can I get a new mobileme/icloud email address?

I have been with mobileme since the iphone 4. Now mobileme really doesn't exist anymore and icloud has taken over. Am I able to request a new allias name for my email address? If so, how do I go about changing my mobile me/icloud email address? Thanks.

Hey Zbrina,
This document details how to change an iCloud email alias. I found these steps:
In iCloud Mail, choose Preferences from the Action pop-up menu in the sidebar.
Click Accounts.
Select the alias in the Addresses list, then do any of the following:To change the name or label, enter a new alias name and label in the fields provided. Alias names must contain between 3 and 20 characters.
Click Done.
via:
iCloud: Create or change email aliases
http://support.apple.com/kb/PH2622
Have a great day,
Delgadoh

Help with Mobileme, iCloud, iPad, iPhone and MS Outlook 2010

Hello,
WHAT I HAVE NOW
I'm in a bit of mess and don't want to proceed until I can get some answers. I have an iPad, iPhone and a PC (Windows 7). I have a mobileme account also. I also have iCloud Control Panel installed on my PC and recently bought MS Outlook 2010 to migrate from mobileme to iCloud and get this whole synching thing under control. Everything has been updated to the latest versions for iCloud.
I have an att.net email account (ran by Yahoo Pop3), live.com account, hotmail account, gmail account, mobileme account. I have contacts in my most of these email accounts but there are many duplicates and info needs to be updated. With iCloud and mobileme running, I have numerous calendars and can't get any of them synched.
WHAT I WANT
I would like to migrate from mobileme to iCloud and use the iCloud Control Panel and MS Outlook 2010 to synch my mail, contacts and calendars from my PC, iPhone 4s and iPad (version). I only want ONE calendar and ONE contact list. Can there be a MASTER contact list within Outlook 2010 instead of all of these contacts from various email accounts? If so, would I create a master contact list within Outlook 2010 and then go to the various web email programs and delete their contacts? How to I get these calendars under control with one Home calendar?
WHAT I HAVE DONE SO FAR
I started to migrate from mobileme to iCloud but stopped to install MS Outlook 2010 first. I installed MS Outlook 2010 and got all of my email accounts imported even having to manually move the att.net (Yahoo Pop3) messages because the folders and emails within would not transfer from Windows Live Email to Outlook. Currently having problems trying to get the contacts unduplicated and corrected but when I save a newly corrected contact, it disappears. Are these contacts synching as I insert them and then disappearing? Should I go offline to create correct this contact list? What will happen when I add iCloud to the mix? Will I have to go back and correct all duplicates again? Can someone provide the order of these steps to take the least amount of time?
I know this is a lot but it's fairly complicated to me and I also have another person in my house that has a PC, iPad and iPhone for whom I have to do the same thing. Trying to not waste time and do this the right way first. Any help would be greatly appreciated.

I backed up everything and finally took the leap to migrate from mobileme to iCloud. With a few glitches all seems to be working except that iCloud did not grab the updated and current Contact list from MS Outlook 2010 and seems to have an outdated contact list with only half the number of contacts.
Can someone help me get iCloud to grab the correct contact list out of MS Outlook 2010 so that it can be distributed to my iPad and iPhone also? Thanks!

Itunes account now appears as the mobileme icloud account??

I am using a comcast email with my itunes account. using an iphone 4 and ipad
When I installed ios 5, it asked me to put in my mobileme account (old-expired) to set up icloud.
After finishing the installation, when I went to install a new app, I get asked for my password for my xxx.me account, not my xxx.comcast account, and it will not go thru
How do I resolve this issue?
Thanks

Welcome to the Apple Community.
In order to change your Apple ID or password for your iCloud account on your iOS device, you need to delete the account from your iOS device first, then add it back using your updated details. (Settings > iCloud, scroll down and hit "Delete Account")
Providing you are simply updating your existing details and not changing to another account, when you delete your account, all the data that is synced with iCloud will also be deleted from the device (but not from iCloud), but will be synced back to your device when you login again.
In order to change your Apple ID or password for your iCloud account on your computer, you need to sign out of the account from your computer first, then sign back in using your updated details. (System Preferences > iCloud, click the sign out button)
In order to change your Apple ID or password for your iTunes account on your iOS device, you need to sign out from your iOS device first, then sign back in using your updated details. (Settings > iTunes & App store, scroll down and tap your ID)
If you are using iMessages or FaceTime, you will also need to log out and into your ID there too.

IWeb Publishing issues MobileMe/iCloud/GoDaddy Updates

Hello -
I am hoping someone can provide me some insight.
I previously created a website via iWeb and had it hosted via my MobileMe account. With the new IOS and iCloud updates (and being that I can no longer host through MobileMe), I have transfered hosting over to GoDaddy. I logged into MobileMe and deleted the domain, and have ensured everything is correct on the GoDaddy side of things (DNS nameservers, deletion of the old site/file folders, etc.).
Here is the current issue:
I am receiving this message when attempting to pull up the site: "To view this page, you must log in to area “me.com” on melissafoerster.com:80."
I am confused and am not sure what else I need to do to publish my revised site. Thank you for your help.

Thank you for your support.
I have disabled the personal domain via MobileMe.
I have deleted the CNAME record via the domain provider.
And am currently waiting for the changes.
I know that this is not an iWeb issue or an iCloud issue. I will say though that because my MobileMe account expires in June and because the MobileMe settings have changed with the iCloud addition, I will no longer be able to publish there as of June and currently cannot make changes. Just being proactive and making updates to my site now, makes me have to publish to a different provider.
Thank you for your help.

Can't remove MobileMe/iCloud account from Mac Mail

I don't use my MobileMe email address for email, so I have it forwarded to my Gmail address that I do check. Previously, any alerts that went to that account (reminders that I set in iCal, which I sync to my Google Calendar, and alerts when I use Find My Phone or Find My iPad) were routed to the Gmail address, because that's where I was forwarding the .Me email.
However, ever since transitioning over to iCloud, those alerts are popping up in Mail, which I don't use. I've gone into Mac Mail and deleted the iCloud account, but as soon as there's a new message the account gets created again and Mail opens up and displays the alert as an email message. The messages are not forwarded to my Gmail account, despite it showing in preferences in iCloud > Mail that I have the "forward mail" box checked and the correct Gmail address still in there.
Any ideas on this? I need to receive these alerts but I don't use my Mobile Me email address for anything else and I don't want to have to log into my computer to open Mail and see if I got an alert.

Typically, right after I posted this, I managed to do it!!
For the benefit of anyone else: rather than choosing Yahoo from the menu, I clicked 'Add Another Account' (thinking I could manually add the IMAP settings|) and it worked...didn't even need to input them myself...

IPhone 3G & MobileMe & iCloud

Will my MobileMe sync work after shifting to iCloud (for my iPad running iOS5)? Or do I have to stay with MM until I have a newer iPhone for all devices to sync?
Thank you!

Stay with MM until you have an upgraded iPhone. Some people are getting iCloud to work but it's a mixed bag (I'm one of the unlucky ones). See this thread https://discussions.apple.com/thread/3103493?start=0&tstart=0

I have 2 iCloud accts. One is old iTunes acct, the other is a MobileMe acct. I bought extra space and iTunes Match on the iCloud acct using my original iTunes ID. Now my phone will not let me turn on iTunes match cuz it defaults to the MobileMe iCloud ID.

I have 2 iCloud accounts. One is my original Itunes acct apple ID, the other is a MobileMe acct ID. I bought extra space in icloud on the original apple ID, and I bought Itunes Match on the original apple ID. My default icloud acct on my Mac is the original ID, but for some reason my contacts are sync'd to the MobileMe ID, and when I try to turn Itunes Match 'on' my Iphone, it defaults to the MobileMe acct, but my Itunes Match is purchased on the original apple ID. Help!

Have you tried repairing disk permissions : iTunes download error -45054

HT204053 Mobileme

I keep getting a message saying I have used an invalid user name or password for my mail, however I successfuuly mograted to iCloud monthes ago and have no problem logging online to my acount. How do I stop this message keep popping up?

This is presumably because your Mail application is still using the MobileMe server settings. You need to remove the MobileMe account from Mail and set it up with the iCloud server settings, as detailed here:
Entering iCloud email settings manually in Snow Leopard or Leopard

HT204053 Mobileme Support PLEASE.

i have an mobileme address and cannot remember my password and cant seem to access support to reset it for it was my main apple id for years.

There is no MobileMe any more - it closed last summer - but your ex-MobileMe email address is itself an Apple ID and you can reset the password at http://appleid.apple.com - click 'Reset password', sign in with the address and follow the instructions. If you have an associated separate email address (as you should) a new password will be sent to that.
Once this is done you still cannot access your previous MobileMe email account or other facilities, but you can reactivate the address by signing in in System Preferences (or Settings)>iCloud (Lion 10.7.2 minimm or iOS5/6 required).

MobileMe, iCloud and Macbook Core Duo

My gf has a macbook intel core duo, so we can't go higher than OS X.6 but OS X.7 is required for free iCloud. I have an iPhone 3G which can go no further than iOS 4 and she has an iPhone 3GS which is on iOS5.
We have MobileMe which is soon to become defunct and are interested in iCloud and want our data to be synced between our mac and iPhones, but as far as I can see Apple offer no solution other than buying another new iPhone and Mac.
Is this right or am I missing something? I find it incredible that Windows users on Vista (no hardware limitation specified but assume old PCs can't run Vista) can get iCloud but Apple supporters can't due to the software limitation. My gf had no choice as she was starting a course and needed a computer to do her course work on and the Core 2 Duo was still not out at the time. We went Mac as we always had in the past.
So other than spending a fortune on a new Mac and phone is our only solution Google Mail?
Thanks.

Despite the official Apple line, you can migrate your MobileMe account to iCloud at http://me.com/move even with Snow Leopard - when asked to confirm that you have Lion on your Mac, just lie and say 'yes'. You can't get fuull functions, but it's worth it if even only to retain your mail.
If you have MobileMe mail set up to collect mail from external POP accounts you should cancel this before migrating, or you may find it still working in iCloud (where it isn't supposed to) and with no way of stopping it. You may find the MobileMe email settings will continue to work for a time after migrating but it will stop eventually so you should not rely on this. You should delete your MobileMe email account from Mail.
You can then set up Mail manually in Snow Leopard to access iCloud email; it's a slight fudge because the 'wizard' will attempt to connect you to MobileMe as soon as you enter an @me.com address. The process, which includes a workaround for this, is described here:
http://www.wilmut.webspace.virginmedia.com/notes/icloudmail.html
You may be able to sync your calendars to iCloud by means of an unsupported hack, but you cannot sync Contacts or Bookmarks and iCloud's other facilities will not work. This page outlines the situation when you migrate to iCloud, including a link to the calendar hack:
http://www.wilmut.webspace.virginmedia.com/notes/icloudSL.html
There are a couple of third-party solutions which may be of interest.
BusyCal is an iCal-like calendar application with extra facilities: it can sync with the iCloud Calendar while running on Leopard, Snow Leopard or Lion. A single user licence (two machines allowed) is $49.99.
Soho Organizer can sync Calendars and Contacts with iCloud on Leopard, Snow Leopard and Lion. A single user licence (multiple machines allowed) is $99.99.
I don't know about a phone with iOS4: I would assume you could set up the Mail app manually with the same settings as in the link above, but calendar syncing may not be possible - you would have to ask in the iPhone forum.

Smtp settings for mail send needed after transition mobileme - iCloud

Hi,
I have transitioned our mail accountfrom mobilme to iCloud in July. Sending and receiving mail worked flawlessly until yesterday. As of today I cannot send mail. It indicates that my account is "offline". Can someone please remind me how to set our email account settings for sending?
Thanks!

pvonk wrote:
You have probably been using the same email "account" in the mail app as was used to connect to MobileMe (I'm surprised you've lasted as long as you did). In Settings>Mail, Contacts..., go to the Account section and delete the account you've been using. Then create a new icloud account using the same account ID. That will properly connect to icloud and get all your emails back.
Not on Snow Leopard it won't, the account must be entered manually (using the settings provided). Your advice would be true if this were Lion or Mountain Lion but Snow Leopard will attempt to set it up as if it were Mobile Me.

HT204053 MobileMe/Icloud

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