HT204053 My daughter and me use the same cloud ID and to buy songs and now all her contacts ended up on my new iphone 5 and I manually erased all from my phone and now they are gone from her phone. How does she get back her contacts?

My daughter and me use the same cloud and apple id to buy songs in the past. I got first iphone 5 and after trying to set up itunes to phone I ended up with all my daughters contacts from her iphone on my iphone. I then deleted them from my phone one by one and now they are gone from her phone as well. How does she get them back on hers and what happen???? Help with cloud!

That's what happens when you share the same iCloud account. First, migrate his phone to a different iCloud account using a different ID (you can continue to share the same ID for other services such as iTunes if you want). To do this, on his phone save any photo stream photos that he wants to keep to his camera roll (unless already there) by opening your my photo stream album, tapping Select, tapping the photos, tap the share icon (box with upward facing arrow), then tapping Save to Camera Roll. If he are syncing notes with iCloud that he wants to keep, you'll need to open each of your notes and email them to him so he can later copy and paste the text into new notes created in his new account. Then go to Settings>iCloud, tap Delete Account (which only deletes it from this device, not from iCloud; this won't effect your phone), provide the password to turn off Find My iPhone and choose Keep on My iPhone when prompted. Then sign back in with a different Apple ID to create his new account and choose Merge to upload the data. After doing this, he can go to icloud.com and safely delete your data from his new account.
Then, if your contacts were on your phone when you last backed it up to iCloud, you can restore them by following Winston Churchill's user tip here: https://discussions.apple.com/docs/DOC-4841. This involves turning off your wifi after your phone restarts during the restore process, then saving the contacts on your phone and deleting them from iCloud prior to turning your wifi back on and allowing the restore process to finish. You can turn off your wifi either by pulling the cord out of the WAN port in your wifi router, or by simply unplugging it.

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I have always been able to sync my IE bookmarks from my desktop to Safari on my iPhone. Suddenly they are gone from my phone and they won't sync any longer. What am I doing wrong?

I have always been able to sync my IE bookmarks from my desktop to Safari on my iPhone. Suddenly they are gone from my phone and they won't sync any longer. What am I doing wrong?

I have done this on numerous occasions but I think that my Iphone has a defect. After many tries, reinstalls, deletion of content, changing content to be stored on external hard drive, deleting itunes and cleaning computer I managed to get all of the songs on and things seemed okay for a while.
The problem returned about a week ago after downloading a new album from Itunes. I now have 12.5k of songs leaving 10gb spare on Iphone which should be more than enough room to operate properly. Last night it seemed to be dowloading ok (after doing all of the above again for the umpteenth time) this morning it revealed that it had just synched 2.5k of songs and 18gb of "other" on the contents bar. it wont synch now as it says its over capacity. So the 18gb of "other" would probably be corrupted data that means it must corrupt each song as it tries to synch it.
The 2.5k of songs it did synch are working on the Iphone as is every song in the library on Itunes. I did completely delete the new album I bought and redownloaded it from the store then tried to synch just that album and it worked fine.
Just about time to dump apple I think!

I have an iphone and my daughter has an ipod. She has all my contacts showing up on her ipod. I deleted them and now they are gone from both. is there any way of retreiving this deleted information.

I have an iphone and my daughter has an ipod. She has all my contacts showing up on her ipod. I deleted them and now they are gone from both. is there any way of retreiving this deleted information.

When you share an iCloud account, any data you sync with the account is merged, and any actions you take on one device (such as deleteing contacts) is synced to all other devices sharing the account. To avoid this, each person's device(s) should have a separate iCloud account with a separate ID. (You can continue to share your iTunes account; it does not need to have the same ID as the one used for iCloud.)
To create separate icloud accounts, decide which iPhone will be keeping the current iCloud account. On the one that will be changing accounts, go to Settings>iCloud, scroll to the bottom and tap Delete Account. (This will only delete the account from this phone, not from iCloud. The phone that will be keeping the account will not be effected by this.) When prompted about what to do with the iCloud data, be sure to select Keep On My iPhone. Next, set up a new iCloud account using a different Apple ID (if you don't have one, tap Get a Free Apple ID at the bottom). Then turn iCloud data syncing for contacts, etc. back to On, and when prompted about merging with iCloud, choose Merge. This will upload the data to the new account.
Finally, to un-merge the data you will then have to go to icloud.com on your computer and sign into each iCloud account separately and manually delete the data you don't want (such as deleting the other person's contacts from your account, and vice versa).
As for recovering the deleted contacts, you can try restoring her phone from her most recent backup. This may recover the contacts, however it often doesn't. Restoring to an iCloud backup has to be done in the initial setup process. If she have any data on your phone now that is not in the backup that she wants to save she will need to do that first. Then go to Settings>General>Reset and tap Erase All Content and Settings. You will then go through the setup screens as you did when the phone was new. When given the option, choose Restore from iCloud Backup. Be sure you are connected to wifi and your charger as this will take some time to finish.

TS3988 My wife bought an iPad Air and synced contact from our PC (Outlook), now all our contacts in Outlook have gone and we have to go to iCloud to get them, and even then they are a bit jumbled. How do I get my data back onto my PC?

My wife bought an iPad Air and synced contact from our PC (Outlook), now all our contacts in Outlook have gone and we have to go to iCloud to get them, and even then they are a bit jumbled. How do I get my data back onto my PC?

If you can see the iCloud contacts in Outlook, you can copy them back to your PC by selecting all the contacts (click one, then press Control-A), then drag and drop the selected contacts to Contacts under My Contacts on the left sidebar of Outlook.
If you want to copy your calendar back to Outlook, select your iCloud calendar on the left sidebar of Outlook, switch to the list view (select View from the ribbon, then click Change View>List), select your events (click on a single event, then press Control-A), then control drag and drop them to Calendar under My Calendars on the left sidebar.
Then you can sign out of iCloud on the iCloud control panel and your local copies will still be there. If you want to add your iCloud email account back to iCloud, you can do this with these settings: http://support.apple.com/kb/HT4864.

My husband and I use the same apple ID, I have just started using an iPhone and deleted all his contacts from my phone. He hadn't backed up his iPhone but my iPad is backed up to iCloud. Is there any way I can retrieve his contacts from there?

My husband and I use the same apple ID. I started using a new iPhone and deleted his contacts from my phone which has also deleted them from his phone. He hasn't backed up his phone but my iPad is backed to iCloud. Can I retrieve the contacts from this?

In preferences turn on iTunes sharing in iTunes preferences and keep iTunes turned on in both accounts. Or better yet put the iTunes library on the main HD rather than in an account and set the location of the library to that location in iTunes preferences.

HT204053 Me and my daughter had been using the same apple id, she was triyng to change it now all of my iphone contact are gone, what can i do ti get it back , this is very important to me.

Me and my daughter had been using the same apple id, she was triyng to change it, now all of my iphone contact are gone, what can i do ti get it back , this is very important to me.

Your contacts are helpd on the server, so if you sign out from your iCloud account and sign into another one they will disappear. If you sign back into the original account they will reappear.

Can my husband and I use the same e-mail address/AppleID for our 2 phones, our iMac, and our Macbook?

Can my husband and I use the same e-mail address/AppleID for our 2 phones, our iMac, and our Macbook?
We share an e-mail account and would like to use the same e-mail address for both our phones, as well as our computers at home. Is this possible?
We both have itunes and apple ID's of our own right now, but since getting married, we are deleting these e-mail accounts and sharing one. How can we make this work?

You may use the same Apple ID for iTunes and App Store purchases, but using different iCloud Apple IDs is recommended.
If you use the same iCloud account on your iPhones it will sync all of your contacts, reminders, and notes automatically and it could be a pain. I don't know exactly how you would want to have the iCloud accounts set up on the Macs, because I don't know exactly how you use them. (I am assuming you share?). But you can do whatever you like, you can even keep the same iCloud accounts, etc but you may want to disable the syncing of certain items, because reminders for ones phone popping up on the others automatically would probably get annoying, but that is just me.

My dad and i use the same apple id, when he recieves a call, hes phone and my phone ring at the same time, why?

my dad and i use the same apple id, when he recieves a call, hes phone and my phone ring at the same time, why? and how do i fix this

Settings > FaceTime > iPhone Cellular Calls > OFF

HT204150 My iphone contacts got synced with my daughter's ipod contacts and she deleted my contacts and now they are gone from my iphone. How do I recover my contacts?

My iphone contacts got synced with my daughter's ipod contacts and she deleted my contacts and now they are gone from my iphone. How do I recover my contacts?

First, your daughter needs her own iCloud account, otherwise her ipod will sync will all your data (email, calendars, contacts...). If you have a backup or a copy on your computer, you could turn off iCloud syncing on your iphone, then restore from your contacts via iTunes. After you get a new account for daughter, you can then turn on iCloud.

HT204053 Can my wife and I use the same apple ID?

Can my wife and I use the same Apple ID?

You can certainly use the same ID for an itunes store account to share purchased items. However for icloud, it's designed so that each account pertains to one user for each of his/her devices. The main purpose of icloud is syncing and backups of iOS devices. Do you really want to have the same email account, same contacts, calendars, notes, reminders, etc? Usually a couple needs to have separate icloud accounts. They can share calenders if they want.
The danger of two users using one account is if one user edits or deletes (on purpose or accidentally) data, that will propagate to the other user's devices.

Can I change my family plan to the month to month plan prior to my contract end date and still use the same phone without an etf

can I change my family plan to the month to month plan prior to my contract end date and still use the same phone without an etf

Great question dreyfusdad !
I understand it’s always good to be aware of the changes once your contract is completed and I’m happy to help you. You can log into My Verizon to view the contract end date. Tikibar1, thank you for pointing in the right direction; it will automatically continue to bill you as usual, but it will be on a month to month basis. It will keep you on a post paid account; however, if you wanted to transfer to a Prepaid account the process may be different. We’d love the opportunity to review your account for the best plan for you. Please let us know if we can help you with that.
AdaS_VZW
Follow us on Twitter at @VZWSupport

HT204053 my wife and I use the same account but want to change that to where we have our own account. How do we do that without loosing our apps and music?

My wife and I use the same app store account, but we would like to have our own separate accounts. How can we do this and not loose our own personal apps. and music.

One account keeps purchased media, the other will have to re purchase.
Content from one Apple ID cannot be merged to another > Frequently asked questions about Apple ID

Should my wife and I use the same Apple account or separate accounts?

Should my wife and I use the same account or our own accounts?
We each have our own iPhones and we share one iPad.
We have one computer where we use iTunes (our main desktop at home).
On iTunes on our computer, sometimes we are logged into my wife's iTunes account and sometimes we are logged into mine.
My iPhone was set up with my account and my wife’s was set up with her account.
My wife's iPad is set up with her account (but it seems like it is pretty easy to log out and then log in with my account if I want, I think).
Since we log into our respective accounts on iTunes and have our own accounts for our iOS devices, we purchase music, games, etc. on both accounts.
If we continue with our current method of different accounts, I am worried that our music, games etc. will be separated so that we won't be able to access them all from each of our devices. For example, I'm thinking of setting up that Home Sharing thing where you can use your iOS device to stream off your computer's iTunes but I think it only streams off the iTunes account you are currently signed into.
Is this a good idea or should we just pick one of our accounts and use it exclusively?
If we just use one account, should our phones both be signed in / started up with that one account?
Thanks for any info.

2 iphones, 1 ipad, 1 PC with 1 apple account

My husband and i use the same apple id on our iphones and ipods, now we are having trouble how do we separate them?

My husband and I use the same apple id and itunes accounts for each of our phones. His is an Iphone 4 and mine is an 4s. After this last update we are having trouble with his texting.
How do we go about separating our account into two accounts with the same apps and itunes.

You would need to create a new Apple ID and re-download and/or repurchase any apps.
However, if it's just a matter of texting, you can go to Settings -> Messages -> Send & Recieve and check which addresses each phone should receive iMessages addressed to.

My husband and I use the same itunes account .we do not want our I pads or iphone to have same apps ,music , etc. how do i fix this?

My problem is my husband and I use the same itunes account so everything we download on our i pad or i phone goes to both . Can we change this without losing our personal choices.

Settings App > iTunes & App Store > Automatic Downloads [turn off the catagories you do not wish to be auto-downloaded].
You will want to do this on both devices

HT204053 My daughter and me use the same cloud ID and to buy songs and now all her contacts ended up on my new iphone 5 and I manually erased all from my phone and now they are gone from her phone. How does she get back her contacts?

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