HT204053 my icloud isn't same of Apple ID. forgot Icloud. help pls...
when i have one account for icloud and other one for apple ID, can i get restore my information for Icloud because i don't have any problem with my apple ID. my phone is locked, and can't find how to restore my information of Icloud.
If you mean that Find My Phone is asking for a password to a different Apple ID to your current Apple ID.
This feature has been introduced to make stolen phones useless to those that have stolen them.
However it can also arise when the user has changed their Apple ID details with Apple and not made the same changes to their iCloud account/Find My Phone on their device before upgrading to iOS 7, or if you restore from a previous back up made before you changed your details.
The only solution is to change your Apple ID back to its previous state with Apple at My Apple ID using your current password, you don’t need access to this address if it’s previously been used with your Apple ID, once you have saved these details enter the password as requested on your device and then turn off "find my phone" and delete the account from your device.
You should then change your Apple ID back to its current state, save it once again and then log back in using your current Apple ID. Finally, turn "find my phone" back on once again.
This article provides more information about Activation Lock.
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I can't log on to my I mac Desk top, every time I switch it on all I get is a white screen with the apple log , can anyone help pls?
Hello,
Could be many things, we should start with this...
"Try Disk Utility
1. Insert the Mac OS X Install disc, then restart the computer while holding the C key.
2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu at top of the screen. (In Mac OS X 10.4 or later, you must select your language first.)
*Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.*
3. Click the First Aid tab.
4. Select your Mac OS X volume.
5. Click Repair Disk, (not Repair Permissions). Disk Utility checks and repairs the disk."
http://docs.info.apple.com/article.html?artnum=106214
Then try a Safe Boot, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes.
(Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive.)
If perchance you can't find your install Disc, at least try it from the Safe Boot part onward.
If 10.7.0 or later...
Bootup holding CMD+r, or the Option/alt key to boot from the Restore partitirion & use Disk Utility from there. -
AMD Radeon HD 6750 isn't showing on Windows Device Manager. Help pls?
Hi Guys,
I am a noob to this, hence appreciate some help here.
I have installed Windows 7-32bit using either Parallels Desktop and VMware Fusion with hope to run some latest Windows games like BF3. Unfortunately, the Display Adapter in Device Manager isn't showing AMD Radeon HD 6750 (unlike many of you here in this forum) but Intel Graphics (WDDM). When the game launch, it draws on the Intel Graphics instead of the AMD Radeon's and make it unplayable. Please advise what I've done incorrectly and what should I do, thanks a lot!
Thanks and regardsIf you want to play Windows-based games on your Mac, install Windows via Boot Camp rather than try to run your games in a virtual machine. When you do the latter, your Mac's hardware resources are divided between the two operating systems, and Windows doesn't have full access to or control over the hardware. That will make Windows games run poorly or not at all. When you boot into Windows, only Windows is running, and it can use all your Mac's hardware to run your games.
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HT204150 Sharing the same iTunes, Apple ID and iCloud accounts.
Hi
My wife and I share the same Itunes , Apple Id and Icloud accounts.
How do we keep our contacts seperate, when we open up or back up on I cloud?
As we both have I phones, I would like to keep all my work contacts seperate from hers. Also I don't wish to have her contacts loaded on my phone and vice verser.
Will it mean the I will have to get a seperate apple ID and seperate Icloud account.
Problem is that all our music and photos are on the one Library, because we didn't have two Iphones before, it didn't matter.
We would like to keep the same Itunes library to access music and photos, but like to keep everything else seperate.
Can you please help.
Regards
shervhallYou can continue to share the same ID for purchasing from the iTunes and App stores (your iTunes account/library), but you need to have separate iCloud accounts with separate IDs to prevent merged data such as contacts. (You aren't required to use the same ID for purchasing as you do for other services such as iCloud, iMesage, FaceTime, etc.) The only issue is that photo stream is tied to the iCloud account so when you separate your accounts, you will no longer be sharing the same photo stream. You can still send each other shared photo streams in order to share each other's photos, but they wouldn't be part of the same photo stream.
To separate your iCloud accounts, on the device that will be changing accounts, go to Settings>iCloud and turn all data that is syncing with iCloud (contacts, calendars, etc.) to Off. When prompted choose to keep the data on the device. (If you are syncing iWork documents with iCloud, also open your iWork apps and turn off iCloud syncing and choose to keep the documents on your device.) After everything is turned off, scroll to the bottom and tap Delete Account. (This will only delete the account from this phone, not from iCloud. The device that will be keeping the existing account will not be effected by this.) Next, set up a new iCloud account on this device using a different Apple ID and turn iCloud data syncing for contacts, etc. back to On. When prompted, choose Merge. This will upload the data to this new account. At this point you will have two different iCloud accounts, one for each phone, with identical data on them.
You will then have to go to icloud.com on your computer and sign into each iCloud account separately and manually delete the unwanted data (such as deleting the other wife's contacts from your account, and vice versa). These changes will be reflected on each phone. When finished you will have individual iCloud accounts with just your own data on them.
To avoid getting each other's text messages and FaceTime calls you also need to use separate IDs for iMessage and FaceTime. To change the ID for iMessage on one of the devices, go to Settings>Messages>Send & Receive, tap the ID, sign out, then sign in with a separate ID (such as the new iCloud ID). To change the ID for FaceTime on this device, do the same thing in Settings>FaceTime. -
Two iPhone whit same ID apple. What to do with iCloud??
Hi! Me and my girlfriend have the same id apple for two different iPhone... Now, I set iCloud for my phone and for my iPad using this Id, I earn my new mail @me.com and is very usefull using iCloud with my two devices. But, what I have to do with my gf iPhone? How to set iCloud? If I use the same Id we risk a mixup of our contacts, calendars and everything else... Change her id? But by this way she losts her app, not true?? We'd like continuing have te same id but in different clouds... I don't know how!
Having the same exact issue.. Then when using imessage we don't want to see each others texts with others either.. but we would like to share our apps, music, photos etc...
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I face issue 16 in my iPad it is not working I connected it to the MAC to update or restore i face the same issue the iPad under Guarantee but in my country their isn't representative for Apple can you help me ??
Resolve iOS update and restore errors - Apple Support
and
iPhone 4 restoring error (16) -
Recently change my e-mail address.
changed everywhere but icloud. can log on icloud on pc but keep getting error on phone icloud password or e-mail incorrect. on phone icloud account shows old apple ID.
Need help changing this id on my phone.
I checked one of the questions already asked listed on the right of the page & it solved my problem.
THX
Message was edited by: wynola
Message was edited by: wynolaStart here, change your country if necessary and go to manage your account and request another email.
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My apple id is not working to open my icloud on my pc, but my apple id opens.. help?
my apple id is not working to open my icloud on my pc, but my apple id opens.. help?
It depends on how you set up your phone. You can have different Apple IDs for different services; you ID for purchasing can be different that the one you use for iCloud, iMessage, FaceTime, etc.
If you have only one ID for all of these and you have now changed it, you need to make these changes on your phone. To change the ID you use for purchasing from the iTunes and app stores you go to Settings>iTunes & App Stores (or just Settings>Store in iOS 5), tap the ID, sign out, then sign back in with the changed ID and/or password. To change the ID for iMessage you go to Settings>Messages>Send & Receive (or Settings>Messages>Receive At in iOS 5), tap the ID at the top, sign out, then sign back in with the changes. Same for FaceTime by going to Settings>FaceTime.
To a different ID for iCloud your go to Settings>iCloud on your phone and turn all data you are syncing with iCloud (contacts, calendars, etc.) to Off. When prompted choose to keep the data on your iPhone. After everything is turned off, scroll to the bottom and tap Delete Account. Next, set up a new iCloud account using your new ID, then turn syncing for your data (contacts, etc.) back to On. When prompted, choose Merge. This will upload the data to your new account. -
My daughter has an ipod touch 4th gen. I just bought one for myself but dont' know if I can use the same email/apple id ??? i'd like to but dont want issues w/ facetime, etc. Please help!!
I recommend that you
Create a NEW account/ID for her using these instructions. Make sure you follow the instructions. Many do not and if you do not you will not get the None option. You must use an email address that you have not used with Apple before. Make sure the birthdate yo specify results n an age of at least 13 years old.
Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card
Use the new ID on her iPod but only for:
Settings>Messages>Send and Receive
Settings>FaceTime
Settings>GameCenter
and Settings>iCloud if you want her to have separate Contacts Calendar and some other things.
Continue to use the same/common Apple ID for Settings>iTunes and App stores so you can share purchases. -
I have a new Ipad and was trying to sync from Itune what is on my Iphone. It keeps saying "Ipad can't be used Apple Moble device service isn't started". ???? help I then tried to connect my phone to Itunes and it is saying the same thing??? Help what is going on?
Right click 'computer' in your PC/laptop (whichever). Click 'Manage', then 'Services and Applications', then 'Services', you should see 'Apple Mobile Device' running or stopped. If you couldn't find 'Apple Mobile Device', it means you haven't download iTunes into your PC/laptop (whichever).
Cheers -
i forgot my security answers and i have provided rescue email same as apple id its been 6 monts and still no solution found i have credits in my account please help
Well, of course a rescue address which is the same as the main address (which doesn't work) isn't a lot of use.
Please see Kappy's comprehensive User Tip:
https://discussions.apple.com/docs/DOC-4551 -
windows thinks my itouch is a camera and itunes says this ipod can't be used because the software isn't installed - reinstall itunes. i've done that and continue to get the same error. can someone please help?
(apologies for barging in, lllass.)
Let's try a standalone Apple Mobile Device Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of why it's not installing under normal conditions.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/download.htm
Right-click the iTunesSetup.exe (or iTunes64setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleMobileDeviceSupport.msi (or AppleMobileDeviceSupport64.msi) to do a standalone AMDS install.
(If it offers you the choice to remove or repair, choose "Remove", and if the uninstall goes through successfully, see if you can reinstall by doubleclicking the AppleMobileDeviceSupport.msi again.)
Does it install (or uninstall and then reinstall) properly for you? If so, does your device connect without that message now? -
My country isn't listed for apple id
My country (Serbia) isn't listed for apple id thus my credit card is denied and I cannot purchase apps from an App Store. Is there any chance this will change soon or is there any way this can be managed differently..?
http://support.apple.com/kb/HT5312
If you established a rescue email address, there will be a link on the "Passwords & Security" page of id.apple.com. Clicking the link will send the reset to your rescue email address (NOTE: This is not the same address as your Apple ID email)
If there is no link on the page, then you didn't establish a rescue email address. Contact AppleCare at 800.694.7466, and ask for account security. You will need to answer some questions to verify your identity, AND you will need access to a computer to generate a temporary support pin.
HTH -
When loading the music application on iPhone 4s it has a iCloud symbol with a loading bar but isn't loading... any advise to help?
keith
You have posted your issue in Using Apple Support Communities whose topic is 'How to use this forum software's interface, features and/or how to find what you wish'. It is a relatively low traffic and inappropriate forum for your problem. I will ask our Hosts to move it to Using IiPhone where it may get a more rapid response from your fellow users.
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my icloud account on my new iphone does not match the user ID for itunes as it is an old apple ID. There is no password for this ID so I cant change it and it wont let me change the apple ID. Any help?
To change to iCloud ID on your phone you have to go to Settings>iCloud, tap Delete Account, provide the password for the old ID then sign in with the new ID. If you don't know the password for the old ID, and if the old ID is an earlier version of your current ID, go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iPhone on your device, even though it prompts you for the password for your old account ID. Then go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.
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