HT204053 My iphone is now locked at activation screen.My old Iphone purchased from Japan to Vietnam nam.toi reset iphone without knowing the old icloud account and I can not contact the previous owner to do now iphone.
My iphone is now locked at activation screen.My old Iphone purchased from Japan to Vietnam nam.toi reset iphone without knowing the old icloud account and I can not contact the previous owner to do now iphone.
The phone is useless unless you can contact the previous owner. There is nothing anyone can do to help. If you are able to contact, the following contains instructions on what they need to do: iCloud: Activation Lock
Similar Messages
-
I bought an iPhone 5; 16GB and after updating to ios 7 am unable to bypass the activation screen because am told is locked to the owner's iCloud account but I can't contact the owner. What can i do to rectify the situation. Bought the phone for $500.
http://support.apple.com/kb/HT5818:
What if I purchase a device that is still linked to the previous owner's account?
Contact the previous owner as soon as possible and ask them to erase the device and remove it from their account. For complete instructions, read how to remove a device from a previous owner's account. -
restore wrong backup on my iphone and it locked with icloud account and i can't get the password, any help?
Hello Hoppayoppa
You would need to have the owner of that iCloud account to turn off. It can be done without them there. Check out the article below for more information. After that is done, you can put the correct backup on your iPhone.
Find My iPhone Activation Lock: Removing a device from a previous owner’s account
http://support.apple.com/kb/TS4515
Regards,
-Norm G. -
I bought my iPad from a friend and updated to iOS 7.1. Now in order to activate it I need to sign in using the original iTunes account but I can't contact the owner. Is there a way to get past this or should I toss my iPad into the garbage?
Ask previous owner to remove his device from account
http://support.apple.com/kb/TS4515 -
My icloud account is not verifying it says check my mail witch I have done and I get a message say your iPhone for has been used to set up and Icloud account but still can not use the icloud can anybody help me.
Be sure you are checking the email account that you used to set up the Apple ID you used to create the iCloud account. Also, be sure to check your spam/junk folder as well as your inbox. The email you should receive looks like the image below. When you get it, click the Verify Now link.
If it still isn't there, try going to https://appleid.apple.com, click Manage your Apple ID, sign in, click on Name, ID and Email addresses on the left, then to the right look for a link to resend the verification email. -
I have a problem in activate Alaaclaud account and I can not open the device
السلام عليكمI have a problem in activate Alaaclaud account and I can not open the device
Standard troubleshooting...
Try a reset by pressing the home and sleep buttons until you see the Apple logo, ignoring the slider. Takes about 5-15 secs of button holding and you won't lose any data or settings.
If still a problem restore with your backup.
If still a problem restore as new, i.e. without your backup. See how it runs with nothing synced to it.
If still a problem, it's likely a hardware issue. -
hello every body i have reguler i phone 4 and i accidentily reset every to factory restore i can not contact the previous owner and as of now i make the phone do any thing please help i need to some how turn off the find my i phone app or erease his account thank you
The Apple ID and Password that was Originally used to Activate the iDevice is required.
Removing a device from a previous owner’s account -
ood Night, can someone tell me if the possibility of changing apple id because i have an iphone 4 and apple can not enter the command to the User Torcar. obigado
If you cannot contact the former owner of the phone, it is useless to you. There is nothing you, Apple or any of us users on this forum can do. That's the purpose of Activation Lock.
-
I think Apple should be a bit more cautionary about iCloud and privacy. My family shares the same iCloud account as we all enjoy the music we collectively purchase on iTunes; we paid Apple for this feature with some kind of grouped account. We didn't know, however that this joins our devices so that iMessages, contacts, pictures and just about everything else is shared too. The unprivate default seems to be to share everything between all devices vs. to allow access by exception or by choice (or by password?). Sure, when my kids get all my texts I can go figure out why and fix it but that is in my mind the antithesis of privacy and could be quite embarrassing for any family. I guess it is good for stalking the kids or parents though if they don't know about the partyline approach to privacy. Maybe a tech solution would be to have the iPhone show somehow the extent of its audience to its user.
No argument from me about the vagaries of using and sharing Apple IDs. This can lead to unintended consequences, especially in a family situation.
If you're sharing the same ID for FaceTime, you might want to go to Settings>FaceTime, tap the ID, sign out, then sign in with separate IDs there too. Otherwise, you'll end up getting each other's FaceTime calls.
Also, if you need to migrate everyone's devices to separate iCloud accounts to keep your synced data separated, you can do this by saving any photo stream photos you wish to keep to your camera roll (unless already there) by opening your my photo stream album, tapping Select, tapping the photos, tap the share icon (box with upward facing arrow), then tapping Save to Camera Roll. If you are syncing notes with iCloud, you'll need to open each of your notes and email them to yourself so you can later copy and paste the text into new notes created in your new account. Then go to Settings>iCloud, tap Delete Account (which only deletes it from this device, not from iCloud), choose Keep on My iDevice and provide the password to turn off Find My iPhone. Then sign back in with a different Apple ID to create your new account and choose Merge to upload your data. Once everyone's devices are on separate accounts, you can go to icloud.com and delete each other's data from your accounts. -
The email address I had set for my Apple ID when I had originally signed up was through my college. I have been out of college now for a few years and the email account has been deleted. I was trying to set up iCloud on my iPad and iPhone but it says I need to access the account to verify through email. I have tried to change my Apple ID email to my current email address but it tells me I can not do this either because that email is set up as my rescue email. How can I change my primary email address for my Apple ID or get my iCloud verified in this situation I'm in?
Go to http://appleid.apple.com and click 'Manage your account'. You will be able to change the non-Apple email address you use as a login. You will then need to log out and in again on all your devices.
-
I have tried to shut off the DEP for the program but it is not allowed. I can't get to any of my music on my computer because of this. I use windows vista and was able to use ITunes until the upgrade to 10.2. now i can't even open the program and it is getting me very upset. Please someone help me.
Many thanks.
That suggests that another application has stashed old QuickTime componentry in your system files.
So just in case we'll go looking for older QuickTime componentry in the most common locations for it to be stashed.
First we'll need to change some view settings.
In your Start menu, open Computer.
In your Organise menu, select Folder Options.
In the View tab, make sure that "Show hidden files and folders" is selected, and Hide extensions for known file types is unchecked.
Click OK.
Now in Computer, open your C:\ drive (or whichever drive you have your operating system installed on).
Open the "Windows" folder.
If you have a 32-bit version of Windows, open the "System32" folder.
If you have a 64-bit version of Windows, open the "SysWOW64" folder.
What files and folders can you see in there with QuickTime in the title? (In a standard installation of Quicktime you should be seeing precisely two files... QuickTime.qts and QuickTimeVR.qtx ... and no QuickTime folders whatsoever.) -
I am having troubles at the moment of making slide show. specially when I want to chage the parameters. the app get closed. If I do not try to change the paramenters any way he music is not reproduced...I would like to download again the app, maybe it is corrupted...
thanksThere are 9 different versions of iPhoto and they run on 9 different versions of the Operating System. The tricks and tips for dealing with issues vary depending on the version of iPhoto and the version of the OS. So to get help you need to give as much information as you can. Include things like:
- What version of iPhoto.
- What version of the Operating System.
- Details. As full a description of the problem as you can. For example, if you have a problem with exporting, then explain by describing how you are trying to export, and so on.
- History: Is this going on long? Has anything been installed or deleted? - Are there error messages?
- What steps have you tried already to solve the issue.
- Anything unusual about your set up? Or how you use iPhoto?
Anything else you can think of that might help someone understand the problem you have. -
How do you remove an apple id when you can not contact the previous user?
I am working with a local Pawn shop that purchased an ipad from an indavidual. They restored the ipad and apparently, the contact info from the user is bogus. So, is there any way to get the apple id removed when you can not contact the previous owner? I have the serial number and any other info that may be needed.
No, there is no way to remove the previous user ID. If the previous owners information was bogus the iPad is likely stolen.
-
I have the iphone 4 and PC with Windows Vista Basic. When I bought my iPhone syncs with iTunes on my computer, but now when I try to sync it tells me that Mobile Device Service was closed and I can not synchronize the phone. Try restarting Mobile Device Service and uninstall and reinstall Itunes but still giving me the same error.
http://support.apple.com/kb/HT3965
-
My iphone 4 is locked with icloud, but i can not contact the previous owner
My iphone 4 is locked with Icloud, but I can not contact the previous owner. help
gerardofromtijuana wrote:
how u can contact the previous owner?
thx
The same way you would contact anyone. Call them, e-mail them, speak to them in person, write a letter. There are many ways to communicate with a fellow human.
No one here would have the contact information for a random seller of an iPhone.
Maybe you are looking for
-
Print URL at top/ bottom of page is too small & half off the page
I set it to print URL and Title at top of the page, and Date at the bottom of the page. It attempts to do this but the print is verrry small and 1/2 off the page. Works fine with Google Chrome. New WF 2540 printer, test page is good. Mac 10X Thanks f
-
Exporting photos with Iphoto '08
How can I export metadata of photos such as the comments using Iphoto '08? There only seems to be the option for exporting a photo's title?
-
Launching MX (ver 10) impossible - Due to Adobe?
In addition to my later posting I've now found out that something prohibit my installed MX Dir 10 to get into editing mode at all. I've uniinstalled the upgrade 11.5 version and my old MX 10 and re-installed MX 10. It launches to the splash screen (t
-
Control alignment on tab pages
This is an appearance/aesthetic issue only. I am building a tab control with 8 pages. Each page has the same controls for different channels. How do I align/position a control on a page to be in exactly the same place as the same control on the page
-
Stream 11: Cannot find Wifi Network anywhere to connect to wifi
I was able to connect to the internet without a problem for the past 2 months.One day it just lost my wifi connections. When I go into the the network connections there is nothing showing for the wifi connections. (Windows did not detect any networ