HT204053 my ipod touch was stolen

Question

Hi , Unfourtuntaly my Ipod touch was stolen when I went to get my 1993 corvette detail. The guy who stole it has been hacking into my google account. I have two ipad and back them up with icloud, unfortuntly I did not with the ippod touch. I did have the serial number once before from a apple assoicate. I also was able to track down some of the place they been by looking at my google history. I di not have any more details now. I did contact the owner of the shop, which i think it might have been him as well. I also called the police and told them where the ipod has been and where it last place to be at and had the serial number then and I told him I would like for him to go get it. He called the shop owner to work things out with me . he chose not too. and now I do not have the serial number. What can i do? Sincerly Karen aka Harmony4jc

Answer 1

First change your Google account / Gmail password. Go here:
https://www.google.com/settings/security
Sign in with your Google ID and password, and change your password. You will need to change your Google password in all the devices that use it already - your computers and iPads for instance, so don't forget the new password.
While you are there consider adding a secondary contact email and / or a phone number for Google account verification also.
That will prevent the thief from using your Google account, assuming he didn't change your password already. That would be bad.
Your iPod's serial number, while useful for the police report to establish ownership, is not useful in determining its location. Only iCloud can do that, assuming it was enabled it in your iPod Touch.
If you are absolutely certain the shop stole your iPod, or even failed to properly secure your Vette and its contents while it was in their care, then file a claim in small claims court. The burden is on you to prove they stole it, but if the shop owner suspects you are right he will settle with you. He may even fire the scumbag who stole it.
Don't forget that comprehensive auto insurance policies generally cover the car's contents as well, but the reimbursement might only reduce your deductible amount.
Good luck!