HT204053 My Mac does not show icloud it shows mobileme on my system preference and I do not know how to get into icloud. I have no problem at all on my iphone. Any ideas
How do I get the icloud to show up in my system preference? It only shows mobile me and will not let me in that.
Before you do anything you should check that your Mac meets the requirements for Mountain Lion:
http://www.apple.com/osx/specs/
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I accidentally deleted a movie off of imovie i do not know how to get it back please help
I accidentally deleted a movie project off of imovie and it went to the trash i do not know how to get it back
i have tried putting it back through the imovie icon but it did not work please help!Try this:
Control-click the file in the Trash and select Put Back.
Then restart iMovie. -
My ipod nano 3rd generation, when connected by usb, does not show up in itunes, does not show up on my computer, does not seem to charge by the wall charger. It just has a black screen. Any ideas for me?
I've run diagnostics. Can't find device. I've tried resetting. The toggle has been turned on and off.Cable works fine on my other iPod. Reset by pressing menu and center button together for 6-10 seconds. Left it to charge for many hours. Started acting up while running. Suddenly the music stopped playing but my Nike + was still working for the rest of my run. Took it straight it home and plugged it in to the wall to recharge since the battery was fairly low. Looked like it recharged ok but then screen went blank and now does it not show up on iTunes, does not seem to recharge by the wall charger (apple wall charger plugged into a surge protector in India). I have turned the hold switch off and on many times.
Sounds like a repair issue, which is not easy to do in India :( -
I ordered a album via icloud and sent it to a friend. We both use iPads. She has not received or does not know how to download the album. Can anyone help please?
Your friend should have received an email announcing the gift that you sent to her.
http://www.ilounge.com/index.php/articles/comments/redeeming-itunes-gifts-on-ios
Perhaps she did not receive the gift. You can resend it if you like.
Resend iTunes Gifts -
My daughter downloaded a bunch of apps and I need to know how to get them reversed. I have not received any email receipts, but the charges have shown up on my bank account. This has all happened within the last couple of hours. I have tried numerous times to "report a problem" but am not having any success. Keeps redirecting me to support. I need help trying to get a hold of someone. I know that there has been a settlement recently about this situation.
Apple - Support - iTunes Store - Contact Us - http://www.apple.com/emea/support/itunes/contact.html
How to request a refund for an iTunes or App Store purchase - http://www.imore.com/how-request-refund-itunes-or-app-store-purchase
iOS: Understanding Restrictions - http://support.apple.com/kb/HT4213 - "You can enable Restrictions, also known as Parental Controls, on an iPhone, iPad, or iPod touch to prevent access to specific features."
Children should not have access to your iTunes account password.
You should also consider removing credit card information from your account so no unconsidered purchases can be made by anybody. iTunes Store: Changing Account Information - http://support.apple.com/kb/HT1918 -
Firefox does not know how to open this address because the protocol (Sims3) with any program connects
can you help me plzWas the message sent from Microsoft Outlook? When you embed an image in a message in Outlook (at least up to version 2003), it creates a hidden attachment for the image and then inserts a "cid" reference to it. If the attachment gets stripped for any reason then the "cid" reference is useless: Outlook does not store the original URL or path to the image.
Edit: By the way, which webmail site has this problem? -
i have lost all my notes saved on my iphone after syncing it. and my default mailbox is gmail. notes were very important. and now i dont know how to get them back. can anyone help me out please? thanks in advance.
Try this ..
On your Mac open System Preferences > iCloud
Deselect the box next to: Notes
Then reselect it.
Give iCloud a few minutes to re sync the data.
Other than that, try Time Machine > http://pondini.org/TM/15m.html -
My computer has changed how it accepts photos from my phone. They used to post into a library by the month and year, e.g., "Feb 2014 photo stream," but now all of the photos from my phone for the past year or so are lumped together into the "Shared" section under "photo stream." I did not put them there (that I know of) and now don't know how to get them out and into a library where I can categorize them.
The monthly events "Feb2014" will show you all photos that have been imported from "My Photo STream", if you have enabled "Automatic Import" in the "Preferences > iCloud" tab.
The albums you are seeing under "iCloud" are the "Shared Photo Streams" and "My Photo Stream". To import from your "Shared Streams" drag the photos frommthe Shared Streams album to the Projects in the library panel. -
Drive Utility Help Viewer "does not know how to handle selected URL"
I have Drive Utility 10.5.6, according to . I'm trying to reformat a FAT32 partition on an external drive to Mac OS X Ext. Journaled in preparation for using SuperDuper to back up my Mac HD boot partition. For a time, which seems to have passed, now that erasing the partition has been done. The Disk Utility Help wouldn't work. Instead of putting up topic information, I got a message saying "Help Viewer does not know how to handle selected URL", followed by an reference to an html file that allegedly existed inside a set of folders inside the app. Where, of course, Finder cannot see. Once the erasing was done, Help seems to have come back. I tried Apple Support, but could only get a reference to OS 9 Appleworks macros not working in OS X. No help at all. Is this a question? I don't know. Help is working now. But for a while it was very annoying. It must be one of those little windows glitches that no one ever bothered to fix.
In order to change a FAT or NTFS formatted drive for use with OS X you will need to do the following:
Extended Hard Drive Preparation
1. Open Disk Utility in your Utilities folder.
2. After DU loads select your hard drive (this is the entry with the mfgr.'s ID and size) from the left side list. Click on the Partition tab in the DU main window.
3. Under the Volume Scheme heading set the number of partitions from the drop down menu to one. Set the format type to Mac OS Extended (Journaled.) Click on the Options button, set the partition scheme to GUID (for Intel Macs) or APM (for PPC Macs) then click on the OK button. Click on the Partition button and wait until the process has completed.
4. Select the volume you just created (this is the sub-entry under the drive entry) from the left side list. Click on the Erase tab in the DU main window.
5. Set the format type to Mac OS Extended (Journaled.) Click on the Options button, check the button for Zero Data and click on OK to return to the Erase window.
6. Click on the Erase button. The format process can take up to several hours depending upon the drive size.
If you have an Intel Mac and can partition the drive using GUID then you can have FAT32 and OS X partitions on the same drive.
As for problems with the Help viewer see:
In most cases doing the following will restore the Help Viewer:
1. Trash the following three files, if extant:
/Home/Library/Preferences/com.apple.help.plist
/Home/Library/Preferences/com.apple.helpui.plist
/Home/Library/Preferences/com.apple.helpviewer.plist
2. Trash the /Home/Library/Caches/com.apple.helpui folder.
3. Empty the Trash and Restart.
Visit The XLab FAQs and read the FAQ on the Help Viewer for additional suggestions. -
I move folders from my internal hard drive twice to an external hard drive. Now I believe Lr does not know how to find my photos. What can I do to get this cleared up.
Jim has a very good suggestion. There are many factors at work here:
1) How are you connecting the external drive to the computer?
2) How big are files (329 x 1MB is not the same as 329 x 25MB)?
3) What is your computer specification?
4) Do you have any power saving settings on (in particular something that would send the computer/hard drives to sleep)? -
This is the second time I have updated to a newer version of Itunes and when complete the only music i have access to is the purchased music.I loaded several hundred songs to my former computer. It got wet and I lost entire hard drive, nothing was recoverable. Fortunately i have all music and pictures on my IPad, do not know how to get music I did not purchase from Itunes onto Itunes on my new Mac. This is my second MAc in less than 3 years due to my accident.
You only get one download of rentals (in the US you can re-download some films, but I'm not sure whether that applies to rentals). If the film is on yoru computer's iTunes, then connect the iPad to your computer and select it on the left-hand side of iTunes under 'Devices', and the use the Films/Movies tab on the right-hand side to sync the film to the iPad.
From http://support.apple.com/kb/HT1657 :
If you download a rented movie on your computer: You can transfer it to a device such as your Apple TV (1st generation), iPhone, iPad, or iPod if it’s a standard-definition film (movies in HD can only be watched on your computer, iPad, iPhone 4 or later, iPod touch (4th generation or later), or Apple TV). Once you move the movie from your computer to a device, the movie will disappear from your computer's iTunes library. You can move the movie between devices as many times as you wish during the rental period, but the movie can only exist on one device at a time. -
I do not know how to get the music that I buy on itunes, on my mac, onto an ipod. I have already authorized my computer and "downloaded" my music, but that did not do anything, or provid the results that I was expecting, at least. Please, I really need to know how to do this on my own but I do not know what to do.Thank you in advance to anyone that is answering this question that I know most everyone but me knows how to accomplish. thanks!!!
In iTunes go to the Help menu in the upper menu bar. Then click on iTunes Help. Then on Sync your iPod, iPhone or iPad and follow the instructions.
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Firefox does not know how to open this address, because the protocol (telnet) is not associated
firefox does not know how to open this address, because the protocol (telnet) is not associated
Was the message sent from Microsoft Outlook? When you embed an image in a message in Outlook (at least up to version 2003), it creates a hidden attachment for the image and then inserts a "cid" reference to it. If the attachment gets stripped for any reason then the "cid" reference is useless: Outlook does not store the original URL or path to the image.
Edit: By the way, which webmail site has this problem? -
I just purchase an IPhone5C to upgrade from my IPhone4, but I do not know how to get all of my photos that were on ICloud on my Photo Stream (875 photos), on to my new phone. I thought that since my 5C can see Icloud that all photos would be there... Can someone help me get the pics from my Iphone4 to the 5C?
Photostream in the cloud only keeps photos from the last 30 days (subject to a 1,000 photo limit). When photostream syncs the photos to your device they will stay there (subject to a 1,000 photo limit) until deleted, which means you may well have more photos in your photostream album on your device than there are in photostream in the cloud.
The consequence of this is that if you turn photostream off and on again on your device (or enable it for the first time), it will only be populated with photos from the last 30 days, which may not be all the photos that were previously in the photostream album on that device. -
My daughter made a $49.99 in-app purchase of 1400 gems for Home Design Story. She says she does not know how she purchased it. Is there anyway to remove that from my purchases?
Apple allows apps to list themselves as "Free" if the initial download is free, even if the app has kid-oriented inducements for costly in-app purchases. The in-app purchases are almost always ridiculous, over-priced game accessories, of which your example of "1400 gems for $49.99" is right up there. It is way too caveat emptor for my taste, but each consumer can form their own opinion on that.
To Apple's credit, they have a good record of granting refunds providing you explain the extenuating circumstances (purchase by a minor) and only ask once. Contact iTunes Customer Service.
As roaminggnome notes, you need to place restrictions on the devices. The restrictions are off by default, so you need to take action to do this. See this document: iOS: Understanding Restrictions
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