HT204053 My phone will not turn on I download the new program iOS 7.1 and now my phone just has the charger symbol and I tunes Symbol. Will not do anything else
I have an iPhone 4 . Just last night it was asking me to update my system. So I did now my phone won't turn on or do anything all it does is show a picture of the charger and a iTunes . Please help
Hi Alljays2002,
Thanks for visiting Apple Support Communities.
If you only see the "connect to iTunes" screen on your iPhone, first try to reset it:
Turn your iOS device off and on (restart) and reset
http://support.apple.com/kb/ht1430
To reset, press and hold both the Sleep/Wake and Home buttons for at least 10 seconds, until you see the Apple logo.
If you are not able to reset the iPhone or it returns to the "connect to iTunes" screen, you may need to restore your iPhone using the steps found here:
If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
Best Regards,
Jeremy
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Hi 78causeway,
Thanks for visiting Apple Support Communities.
I recommend going through the troubleshooting steps in this article if your iPhone is not recognized by iTunes for Windows:
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http://support.apple.com/kb/TS1538
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