HT204053 My wife currently has two different apple accounts as we changed our email address plus got a new computer. I believe that all of her info is under her old email address plus on the old computer. how can we merge the two accounts

My wife currently has two different Itunes account as one is on the old computer with our old email address, Instead of changing the email address on the old account we created a new itunes account with her new gmail address. I just updated the new update for her iphone however I cannot get her contacts etc moved to the new phone as I believe they are all on her old account. It says I need as well to authorize this computer for the itunes store as well but in her account it says one computer authorized (old one) but cannot figure our how to get the new computer authorized as well.

You should be able to authorise the account via the Store drop-down menu at the top of iTunes (if you are using iTunes 11 on a PC then control-B should get the menus to show)
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HT204053 If I have an apple ID for myself and my wife has just got a iPhone for the first time how can she get the same apps as I have for my iPhone and iPad

If I have an apple ID for myself and my wife has just got a iPhone for the first time how can she get the same apps as I have for my iPhone and iPad by getting it off my iCloud?

She can't from iCloud without setting up your iCloud account on her phone. But just sync the same apps from your iTunes Library on your computer to her phone.
Your wife should setup her own iCloud account - which is separate to the iTunes Store accounts.

My old computer has broken and I had not backed up my Itunes. I now have the hard drive from my old computer but cannot transfer the music. How can I transfer the music from my old hard drive to the new laptop?

My old computer has broken and I had not backed up my Itunes. I now have the hard drive from my old computer (windows 7) but cannot transfer the music. How can I transfer the music from my old hard drive to the new laptop (windows 8)?

Copy the entire iTunes folder from \Users\<User>\Music on the old drive into your music folder on the new computer.
Or see Recover your iTunes library from your iPod or iOS device.
tt2

HT202213 can i use home sharing with my wife who has a different apple id

Can I use home sharing with my wife who has a different apple id so we dont buy the same songs twice

Wow, great question mhaney73. There's got to be a way. I have that problem as well, double songs all over the place.

HT204150 After upgrading to Windows 8, in my Outlook 2007 Contacts I now have "Contacts in iCloud" and "Contacts from iCloud". How can I merge the two into one Contacts list.

After upgrading to Windows, in my Outlook 2007 Contacts I now have "Contacts in iCloud" plus "Contacts from iCloud". How can I merge the two to avoid duplication.

Hi Ingo 2711,
Thank you for your suggestion. I backup on itunes. I went to itunes, deleted syncing my contacts, then re-synced them. But the Facetime capability option continues to be there on most (not all, for some curious reason) of my contacts. I am not sure I posed my question correctly. I want to be able to FT with my family, so don't want to delete the FT capability totally from my iphone and ipad. But I don't want all these other iphone calls from various contacts to ring on my ipad as FT calls. I want a way to select with whom I have FT capabilities. Any further suggestions? Thanks much, trekpal

Got a new iPhone that I've been using for about a month now, so the question is how can I get the pictures from my old iPhone and keep the pictures I have on the new iPhone?

Got a new iPhone that I've been using for about a month now, so the question is how can I get the pictures from my old iPhone and keep the pictures I have on the new iPhone?

Connect old iPhone to computer and save the pictures on computer.
Connect new iPhone and sync the pictures to your new iPhone.

I downloaded some albums using my iphone, i then synced it with my PC. Now all the album artwork has gone from the songs i downloaded on my iphone, but not on the itunes on the pc. How can i get the artwork back on my iphone?

I downloaded some albums using my iphone (3GS), I then synced it with my PC. Now all the album artwork has disappeared off my iphone but not off itunes on the PC. How can I get the album artwork back onto my iphone?

I had the similar problem last night and found a solution (although it takes more than a few clicks). Highlight all the album tracks in itunes on the pc and right click "get info". Check the artwork box in this window. I found that the now playing art was showing up in the itunes window, but on songs that were missing artwork showed nothing in the get info box. When I replaced the artwork by using the artwork command, or manually adding it into the "get info" window. It was annoying but my iphone updated every album.

TS3899 I upgraded to iOS 7 and I lost emails that were in my inbox - I used to see all emails that I did not delete, now I only have emails from the past month - how can I get the old, undeleted emails back? Or, at least, show email older than one month o

I upgraded to iOS 7 and I lost emails that were in my inbox - I used to see all emails that I did not delete, now I only have emails from the past month - how can I get the old, undeleted emails back? Or, at least, show email older than one month old?

I upgraded to iOS 7 and I lost emails that were in my inbox - I used to see all emails that I did not delete, now I only have emails from the past month - how can I get the old, undeleted emails back? Or, at least, show email older than one month old?

I downloaded an app to a computer that is synced to my iphone. So I copied the app to my ipad synced computer, but it does not recognized the app. How can I get the app onto my ipad library?

I downloaded an app to a computer that is synced to my iphone. So I copied the app to my ipad synced computer, but it does not recognized the app. How can I get the app onto my ipad library?

Store>Check for Available Downloads

I ask the third time: How can I enlarge the menue symbols and the text of the menue in Photoshop CS6 vers.13 so that I can read them??? My laptop has Win 8.1 and a screen resolution of 3840x2160

I ask the third time:
How can I enlarge the menue symbols and the text of the menue in Photoshop CS6 vers.13 so that I can read them??? My laptop has Win 8.1 and a screen resolution of 3840x2160.
It is unbelievable that such an expensive software does not provide a proper lay out wit a high screen resolution!
It is also unbelivable that it is not possible to get a qualified employee of ADOBE on the phone in Germany.
hope of feed back: e-mail: [email protected]

Chris Cox answered your question here:
I have PS cs6 extended and a new laptop with screen resolution of 3840x2160. Now all control elements and menues are so small that I can not reed them. How can I make them readable without reducing the resolution of the schreen?

After update to O/S 7.1.2 my iPad2 is stuck on Vertical Orientation and will not shift to horizontal as it has in the past. How can I get the flexible orientation back??

After update to O/S 7.1.2 my iPad2 is stuck on Vertical Orientation and will not shift to horizontal as it has in the past. How can I get the flexible orientation back??

I agree with what FoxFifth has said, but I want to add a little to the discussion and put my own twist on the explanation.
If you see a lock icon in the upper right corner of the screen - then the screen orientation is locked.
Try the side switch above the volume rocker first and see if that unlocks the screen.
If you are running iOS 7, swipe up from the bottom of the screen to get to the control center and the lock icon is in the row of icons at the top all the way to the right.
If the screen is unlocked but still will not rotate, reset the iPad.
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the button

HT5557 I've always been able to see the clock at the top of the screen in iPad iBooks, but the clock has now disappeared unless I tap at the stop of the screen. How can I get the clock to stay at the top of the screen?

I've always been able to see the clock at the top of the screen in iPad iBooks, but the clock has now disappeared unless I tap at the stop of the screen. How can I get the clock to stay at the top of the screen?

cktan124: I searched around and found the iPad does not have a PRAM.
Anyone else want to guess?
I found many folks here trying to hide of the clock, but I need the clock. I use a PDF on my iPad for my notes when I am speaking in front of an audience. I need the clock so I can kep track of time.

HT1918 I have 2 itunes ids. How can I merge the 2 email addresses. The site will not let me merge 2 existing email accounts

I have 2 apple itunes ids. How can I merge the accounts into 1 user account? I have tried using both email accounts on a single itunes account but the site will not let me use 2 existing email accounts.
Thanks

You can't merge Apple IDs.
And you also can't change the name of an iTS Apple ID to another one that ends in a me.com.

When I connect my digital camera to my iPad it will only download the stills, not the videos. How can I download the videos? I have the USB and HDMI connectors for the iPad.

When I connect my Leica digital camera to my iPad it will only download the photos not the videos. How can I download the videos anyone please?

If your camera has an SD memory card, use the camera connection kit & the SD card to download to the iPad. That's what I do.
Another way that will work. Download the video(s) to your computer. Then you can use a USB flash drive & the camera connection kit.
First, Plug the USB flash drive into your computer & create a new folder titled DCIM. Then put your movie file into the folder. The movie file must have a filename with exactly 8 characters long (no spaces) plus the file extension (i.e., my-movie.mov).
Now plug the flash drive into the iPad using the camera connection kit. Open the Photos app, the movie file should appear & you can import.
 Cheers, Tom

I have just acquired an iMac desktop. I want to sign on to my airport wireless network, but cannot remember the password. How can I access the password or reset it. I already use a MacBook Pro and an iPad on the network.

I have just acquired an iMac desktop (about 4 years old). I want to connect to my Apple airport wireless network, but cannot remember the password. How can I access the password or, if necessary, reset it. I already use a MacBook Pro and an iPad on the network and don't want to jeopardize what already works well. I am not all that computer literate.

How can I access the password or, if necessary, reset it.
Read the user manual that came w/your Airport router or you can cross-post in one of the AirPort Forums for instructions.

How can I merge my adobe account with my wife's account.

How can I merge my adobe account with my wife's account. I had been using lightroom since 2011 up to version 4. I wanted to upgrade to version 5 and decided to just go with the Photographers package and I signed up for that. Now I have a conflict since we already have my wife's Creative suite 6 master collection on our PC and when I went to install LR and PS it made me install the Creative Cloud installer. It automatically link to my wife's account so it wont allow me to install LR since that isnt part of the Master Collection. Can I merge these 2 accounts in some way or can I log out of the Creative Clound under her name and log in under mine? I 'm guess I can't just log back and forth and I didn't want to try and mess it up even more.
Thanks,
Joe

If that is even possible, it will have to be Adobe making that change... Contact Customer Care

HT204053 My wife currently has two different apple accounts as we changed our email address plus got a new computer. I believe that all of her info is under her old email address plus on the old computer. how can we merge the two accounts

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