HT204053 Ok I have sorted the apple ID which is the same for the itunes ID There seems to be a third for apps, and that is the one that is flummoxing me. Help?

The problem is this. The security questions are unanswerable. So I ask for a security set via email. The email address apple have is non existant.....this seems impossible because how could it have been verified?
Any suggestions? I understand that IDs can't be merged, so will take that on board. Shame on you Apple!!

Shame on Apple, because you messed up your Apple ID? Ridiculous.
Call Apple Care and ask for help resetting the security questions on your Apple ID.

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I have an iphone 6 plus which show iphone disable connect to itunes. i tried to restore but it won't work and everytime it says "Iphone "Iphone" could not be restored because firmware file is corrupted disconnect and try again later"

last night while i was sleeping at somone has tried to open my passcode if Iphone 6 plus model A1524. Now i cannot see the passcode screen and it just saysi phone is disable connect to itunes . Then i decided to restore my iphone and i have download almost 4 firmware files (iPhone7,1_8.3_12F70_Restore.ipsw and iPhone7,1_8.0_12A366_Restore.ipsw and iPhone7,1_8.0.1_12A402_Restore.ipsw and fourth one is iPhone7,1_8.2_12D508_Restore.ipsw.part) and restore (by holding shift in itunes and selecting file ) using itunes ( which is current version 12.1.2.27 64 bit) but for everytime two of them(while extracting ) which are (iPhone7,1_8.3_12F70_Restore.ipsw and iPhone7,1_8.2_12D508_Restore.ipsw.part) it says "Iphone "Iphone" could not be restored becuse firmware file was corrupted please disconnect and try again later" .i have tried to download "iPhone7,1_8.3_12F70_Restore.ipsw " manually and via itunes (when i download and restore using itunes it says
"There was a problem downloading the software for the iPhone ''iPhone'' A unknown error occured (9006).
Make sure your networks settings are correct and your network connection is active, or try again.''
but nothing works (While for rest of two it says firmware file is not compatible).. I'm tired of these now as i'm working on this problem for 5 days ...
Please help me as soon as possible..
sorry for my poor english..

Hello JD_NINJA,
Thanks for using Apple Support Communities.
Error 9006 when restoring your iOS device indicates that there is security software on your computer which is preventing connection to the Apple server or your device. To troubleshoot this issue please follow the directions below.
Check your security software
Related errors: 2, 4, 6, 9, 1611, 9006. Sometimes security software can stop your device from communicating with either the Apple update server or with your device.
Check your security software and settings to make sure that they aren't blocking a connection to the Apple servers.
Get help with iOS update and restore errors - Apple Support
When restoring your iPhone, please make sure to follow the directions in the link below to properly restore.
Restore your device from an iCloud or iTunes backup - Apple Support
Take care,
Alex H.

Hi all - any idea how to download songs from an old AOL iTunes account - have updated to Apple ID which is fine for new songs but didn't realise this wouldn't include the old songs. Have a 1st gen ipod with the original purchases on if that helps

Hi all - any idea how to download songs from an old AOL iTunes account - have updated to Apple ID which is fine for new songs but didn't realise this wouldn't include the old songs. Have a 1st gen ipod with the original purchases on if that helps

....... is there a way for me to get my old music library (which was controlled by my dad's apple ID) onto my new mac, but from that point on, start using my own apple ID for purchases?........
Yes, once the content is in iTunes on your computer, just click it to play and authorise your computer to play it by entering your Dad's ID and password.
Log into your own account and start purchasing your own content which will then be added to the existing content.

HT1595 I have just bought apple tv which allows me to play music through airport express but when chose to watch a movie the audio comes from the tv and does not give option listen through other speakers served through airport express. Can you help me ?

I have just bought apple tv which allows me to play music through airport express but when chose to watch a movie the audio comes from the tv and does not give option listen through other speakers served through airport express. Can you help me ?

No, you cannot seperate the audio and video stream.
You can use optical audio to a sound system (I use sony sound bar) and play the audio via that.
jules

My apple is not activating,Asking for Apple ID &p.word, I have entered the apple ID which i was using to download all apps,but it wont work, Now system is saying that your apple Id is wrong, My question is Can there be two apple IDs?

My apple is not activating,Asking for Apple ID &p.word, I have entered the apple ID which i was using to download all apps,but it wont work, Now system is saying that your apple Id is wrong, My question is Can there be two apple IDs? My apple ID is my Yahoo mail it self, but not able to log in to Icloud, Can any body guide, Why, I can not.

Hi dip_kinu,
I apologize, I'm a bit unclear on exactly what device you are trying to set up and what is happening when you try to do so. If you are having issues remembering your Apple ID, or feel like you may have set up multiple Apple ID's, you may find the following page helpful:
Apple - My Apple ID: Find your Apple ID
https://iforgot.apple.com/appleid
Regards,
- Brenden

Hi, I have an ipod touch, i had it since christmas of 2010, My wifi has been PERFECT until a few days ago and then now, the blue wifi thing says i am connected, but when i go to safari it says that it's not. help? : )

I have an ipod touch, i had it since christmas of 2010, My wifi has been PERFECT until a few days ago and then now, the blue wifi thing says i am connected, but when i go to safari it says that it's not. help? : )

- Reset the iPod. Nothing will be lost.
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on the router
- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections

I have a new Apple TV which is working fine except that I cannot access .mov files which are in my iTunes Library. How can I get to these? I can run them on my computer and select Apple TV on the screen, but the Apple TV goes to a black screen

I have a new Apple TV which is working fine except that I cannot access .mov files which are in my iTunes Library. How can I get to these? I can run them on my computer and select Apple TV on the screen, but the Apple TV goes to a black screen

Mov is a container format, you'd need to look at the codec used by the movie file inside the container to know whether it will work with the Apple TV or not.

I have the iPhone and my own Apple ID. I would like the iPad to have my husbands Apple ID so we are able to communicate with each other (he is deaf). How can FaceTime and iMessage be set up to do this?

I have the iPhone and my own Apple ID. I would like the iPad to have my husbands Apple ID so we are able to communicate with each other (he is deaf). How can FaceTime and iMessage be set up to do this?

Log into each device with your own Apple ID's in Settings > iCloud.
Then, so you can share preiously purchased apps, log into both devices using the Apple ID used to make those purchases, but ONLY in Settings > iTunes and Apps Stores.
Verify that each device uses your own Apple IDs in Settings > Facetime and Settings > Messages.

Good night I have the question of a message that I have received in my mobile, if I won 715.000 pounds sterling on a lottery contest the Apple company, please let me answer if this is real lottery to send my personal data for the claim this prize.

good night I have the question of a message that I have received in my mobile, if I won 715.000 pounds sterling on a lottery contest the Apple company, please let me answer if this is real lottery to send my personal data for the claim this prize.

Scam. Do not divulge any personal or financial information.

Everytime I get to the end of the software update for OS X 10.8.2 it says an error has occured and then restarts the download. I have also tried downloading from the website link provided in some other comments but it says image unmountable please help

Everytime I get to the end of the software update for OS X 10.8.2 it says an error has occured and then restarts the download. I have also tried downloading from the website link provided in some other comments but it says image unmountable please help

Perform a Permissions Repair using Disc Utility...
Verify or Repair Disk Permissions
Then Restart your Mac.
Next...
Go here > http://support.apple.com/kb/DL1581 and Download and Install the Combo Update.
After a Successful Install be sure to Restart your computer.

I need to use the "apple key" which is, I presume the command key, but I do not have an apple keyboard; is there a key on a logitech keyboard which will serve the purpose?

I need to use the "Apple key" which I presume is the command key; my computer does not have an apple keyboard; is there a key on a logitech keyboard which will serve the same purpose?

The "Windows flag" key on PC keyaboard in Commans, "Alt" is option.
Go to Logitech website to see if they have Mac compatibility software (Logictech Control Center) to make mappings a bit more complex).

Hello, I have changed my apple password recently. But when I am trying to install application it is showing your password is incorrect. But I can sign in . Please help me?

Hello, I have changed my apple password recently. But when I am trying to install application it is showing your password is incorrect. But I can sign in . Please help me?

Hey tulgan,
This link will provide information on what to do after you change your Apple ID:
Apple ID: What to do after you change your Apple ID
http://support.apple.com/kb/HT5796
Welcome to Apple Support Communities!
Take care,
Delgadoh

HT201210 i updated my iphone 4 to ios 6.. when it finished.. my iphone kept blinking just showing the apple logo.. i connected it to my itunes it didnt read.. help!

i updated my iphone 4 to ios 6.. when it finished.. my iphone kept blinking just showing the apple logo.. i connected it to my itunes it didnt read.. help!

Follow the instructions here > http://support.apple.com/kb/HT1808
Note: You may need to try it several times to get it to work.

Hello, my iphone 4 has just stopped working it has gone blank..i plugged it into my laptop and it the apple sign keeps flashing it wont connect to itunes either :/ HELP!!!

hello, my iphone 4 has just stopped working it has gone blank..i plugged it into my laptop and it the apple sign keeps flashing it wont connect to itunes either :/ HELP!!!

Try the following:
1. Reset
Hold the Sleep and Home button down until you see the Apple logo
2. Restore:
http://support.apple.com/kb/HT1414
3. Recovery:
http://support.apple.com/kb/HT1808

HT4972 I want to upgrade my iOS 4 to 5 on my Ipod Touch but I no longer have the original computer I used to sync with so it keeps saying I will loose all of my apps and stuff on my new computer

I want to upgrade my iOS 4 to 5 on my Ipod Touch but I no longer have the original computer I used to sync with so it keeps saying I will loose all of my apps and stuff on my new computer..... SO how do I tell it that my new computer is now my regular computer so that I can upgrade my iOS on it without it wiping all of my music, films and apps on it??? HELP please I am desperate to know what to do.

http://support.apple.com/kb/HT1848 - just media purchased from iTunes Store
Post by Zevoneer: iPod media recovery options - https://discussions.apple.com/message/11624224 - this is an older post and many of the links are also for old posts, so bear this in mind when reading them.
Commercial software utilities for transferring songs from i-device to Mac:
Senuti - http://www.fadingred.com/senuti/
Phoneview - http://www.ecamm.com/mac/phoneview/
MusicRescue - http://www.kennettnet.co.uk/products/musicrescue/ - Mac & Windows

HT204053 Ok I have sorted the apple ID which is the same for the itunes ID There seems to be a third for apps, and that is the one that is flummoxing me. Help?

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