HT204053 Question: How do I download my icloud tunes and original format to my iphone4 pse?

Help... My iphone recently crashed. I went to the apple shop and they reset it, but all the format is different and I need to download all my itunes I bought, back onto my iphone4.  I've been reading the website for some time now, but am having difficulty sorting it out.  The guy in the shop said all my tunes that I bought and contacts were on icloud, which I set up when I got the phone (well someone set it up for me).  Please please how do I download them?? I'm sat here with phone and USB connection in hand!  Anyone out there...  have pity. Vicki (confused) 

What exactly is the problem that you are having ? Is it with downloading the iTunes program itself, or redownloading your purchases ?
If iTunes itself then you can download it from here : http://www.apple.com/itunes/download/
If it doesn't download then have you tried a different browser, and/or tried changing the settings on the browser that you are using e.g. turn off 'pop-up blocker' ?
If you've installed iTunes and want to download your past purchases, then what you can redownload depends upon what country that you are in, and whether the items are still in your country's store. What you can redownload will show under the Purchased link under Quicklinks on the right-hand side of the iTunes store homepage :
But ideally you'd have your own backup copy of all your downloads/library (and not relying on redownloading), a song/album etc could be removed from the store at any time.
If you will be syncing your iPad and iPhone to that computer then you may also find this page useful : https://discussions.apple.com/docs/DOC-3141

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