HT204053 support states you can't merge apple ids, but it does give you an option to edit. Im sure there's a reason, but why can't I sign in to 1 account and edit the name to match the 2nd account?
support states you can't merge apple ids, but it does give you an option to edit. Im sure there's a reason, but why can't I sign in to 1 account and edit the name to match the 2nd account?
Shelady wrote:
... (wasn't even aware my gmail account had anything to do with Microsoft) ...
It doesn't. Gmail is owned by Google.
Shelady wrote:
Also can someone tell me how I report spam on my iPhone and iPad in a gmail account?
Report it to Google:
Similar Messages
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Hello people,
I can't update iPhoto after installing OSX 10.9.2, it has the name otto@**** in the apple ID box and will not let me change it. Any thoughts?
Thanks
<Email Edited By Host>You installed a hacked app, originally from the Mac App Store. It contains the receipt for a different app, downloaded using an account that you don't control. You need to identify and remove the hacked app.
Important: The app you need to remove is not necessarily the one named in the App Store alert. For example, the App Store may prompt you to update "Angry Birds" or "Twitter," but the hacked app may be something else entirely. Don't make any assumptions about which app you're looking for. To find it, you must carry out a systematic search with Spotlight.
1. Triple-click anywhere in the line of text below on this page to select it:
kMDItemAppStoreHasReceipt=1
Copy the selected text to the Clipboard by pressing the key combination command-C.
2. In the Finder, press command-F to open a search window, or select
File ▹ Find
from the menu bar. In the search window, select
Search: This Mac
from the row of tokens below the toolbar. Below that is a popup menu of search criteria, initially showing Kind. From that menu, select
Other...
A sheet will drop down. In that sheet, select
Raw Query
as the criterion, then click OK or press return.
Now there will be a text box to the right of the menu of search criteria. That's where you enter the raw search query. Click in that box and paste the text you copied earlier by pressing command-V.
4. The search window will now show all the App Store products that are installed. Compare those search results with the list of your purchases from the App Store. To see the complete list, you may need to unhide hidden purchases. If any apps were download from the App Store using other Apple ID accounts that you control, sign in to the store under each of those ID's and check the purchases.
At least one of the apps in the Spotlight search results is not among your purchases in the App Store. Move each such item to the Trash, after quitting it if it's running. You may be prompted for your administrator password. Empty the Trash.
Quit and relaunch the App Store. Test.
If you find these instructions confusing, ask for an alternative method. -
I am at Ramstein AB Germany. My iphone screen was smashed badly on the flight to Germany this morning. WHEN I access apple support for this subject it gives me 3 options call now, call me now or call me later. As I am in Germany with no coverage and no working phone none of those options will work. Can you get this e-mail to someone who can help. My iphone serial # is C38xxxxxx. 1) I need to know where and how I can get a replacement somewhere nearby in Germany 2) If 1 is not an option I need to set up an appt to get a to get a new iphone at an apple store in Atlanta GA in the evening of 11 July.
Thank you very much, Phil Edelen
<Edited By Host>Thanks, my wife is the one serving I am retired and trying to follow her as much as I can.
I will schedule an appt for my next time stateside. I have spent too much time on many Apple web sites trying to get an e-mail to communicate with anyone at Apple to no avail, only phone numbers. I guess if you are overseas with no international access you are out of luck communicating with them. I did find one e-mail address but the reply was computer generated and provided useless links.
If anyone has any e-mail address for anyone at Apple I would appreciate it.
Thanks again,
Phil -
My apple keyboard had some problems, the store replaced it for me. I had to sign in to my computer, and couldn't get to pair the keyboard with the computer, as could not sign in. I know there is a command that lets you override this, does anyone know which buttons to press. I gather when you do this, a box comes up and pairs the two with a number you have to type in.
Hi rpaspinall,
Thanks for using Apple Support Communities.
For more information on this, take a look at this article:
Apple Wireless Keyboard: Difficulty during pairing process
http://support.apple.com/kb/ts1569
Best of luck,
Mario -
Can I walk into an apple store and get my name engraved on the back of my ipad?
II'm using my ipad for school and I don't want it stolen. Is there anyway I could go to an apple shop and get my name engraved on the back of my ipad for a decent sum of money? I live in Ireland and bought the ipad in PC world
Having it engraved wont' stop it from being stolen. All it might do is make it easier to identify if it is.
The best way to work towards preventing theft is to be smart with your device. Don't ever leave it laying anywhere unattended....you're in the library, need to take a bathroom break, don't leave it on the table, put it in it's case/bag and take it with you or leave it in the custody of a friend.
Be aware that it is a target for thieves and treat it accordingly. Treat it like you'd treat your purse or wallet. -
My Apple ID (email address) is somehow registered to the US store even though I live in the UK. Is there any way I can close the US account and open a UK one with the same ID/email?
No, but you can change the country of your iTunes Store account. Sign into your iTunes Store account and click the "change country" link. You'll need a valid UK credit card to complete the change. If you have any credit balance remaining, you'll need to contact the iTunes Store to clear that for you before you'll be able to change the country.
Note that if you purchased anything from the US iTunes Store, you probably will not be able to re-download it nor update apps once you change the country. So you may prefer to set up a new email address so you can create a new account in the UK iTunes Store. You can change the email address to which receipts and other notices are sent to your actual email address, if you prefer.
Regards. -
i need to know how to edit a drawing - basically remove the arrows and text but at the same time match the background of the existing pic. then re add new text. how do i erase the arrows and text and arrows but match current background of pic. step by step explanation please beginner
Please post (a relevant section of) it right on this Forum.
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I have 0.44$ in my account, and I was trying to change the apple store, but I have to use the credit... However, all applications seem to be 0.99$ (the least) how can I get rid of this 0.44$ so I can change the store?
Click here and request assistance.
(90740) -
I keep getting emails stating that my password had been changed but the name attached to the message is not minr but it's my email address. Is someone using my email address to sign into FaceTime or other Apple Programs?
Of you're being phished. There are a lot of phishing scams going around right now with bad guys trying to get access to apple ID's.
Anytime you want to verify the info, do not click on any links in the mail, but open up iTUnes on your computer and check things out that way.
If you want to verify if anything is wrong http://www.apple.com/support/appleid/contact/
contact apple on your own and see what they say. -
I had a USA itunes card in my account and now I have shifted to the UK, I would like to shift my account and change my itunes store to the UK based store but cant do it as itunes card has got some credit left about $1.30. Please help.
You can try contacting iTunes Support and ask them if they can remove the balance from your account so that you can change countries : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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Mail on my iPad and iPhone has stopped connecting using wifi. If I turn wifi off I can connect using cellular. I have tried deleting my AOL account and setting it up again as a new account but that hasn't helped.
iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
Setting up and troubleshooting Mail
http://www.apple.com/support/ipad/assistant/mail/
Using a POP account with multiple devices
http://support.apple.com/kb/ht3228
iOS: Adding an email account
http://support.apple.com/kb/HT4810
iOS: Setting up an Outlook.com, Hotmail, Live, or MSN email account
http://support.apple.com/kb/ht1694
iPhone, iPad, iPod touch: Microsoft Outlook 2003, Outlook 2007, Outlook 2010 may not display contacts and calendars after sync
http://support.apple.com/kb/TS1944
Server does not allow relaying email error, fix
http://appletoolbox.com/2012/01/server-does-not-allow-relaying-email-error-fix/
Why Does My iPad Say “Cannot Connect to Server”?
http://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.html
Gmail Account Will Not Connect to Gmail Server
http://support.apple.com/kb/ts3058
How to Delete Email on the iPad
http://ipad.about.com/od/iPad_Guide/ss/How-To-Delete-Email-On-The-Ipad.htm
How to Mass Delete Emails from iPhone and iPad Inbox (with video)
http://suiteminute.com/how-to-mass-delete-emails-from-iphone-and-ipad-inbox/
How to add, send and open iPad email attachments
http://www.iskysoft.com/apple-ipad/ipad-email-attachments.html
How to Sync Contacts with Your iPad Using iTunes
http://www.dummies.com/how-to/content/how-to-sync-contacts-with-your-ipad-using- itunes.html
Importing a Contact List CSV to the iPad
http://techchannel.radioshack.com/importing-contact-list-csv-ipad-2235.html
iOS: ‘Mailbox Locked’, account is in use on another device, or prompt to re-enter POP3 password
http://support.apple.com/kb/ts2621
iCloud: Create a group and add contacts to it
http://support.apple.com/kb/PH2667
eMail Groups - You can use a third party app that many users recommend.
MailShot - https://itunes.apple.com/us/app/mailshot-pro-group-email-done/id445996226?mt=8
Group Email - https://itunes.apple.com/us/app/mailshot-pro-group-email-done/id445996226?mt=8
iPad Mail
http://www.apple.com/support/ipad/mail/
Configuration problems with IMAP e-mail on iOS with a non-standard SSL port.
http://colinrobbins.me/2013/02/09/configuration-problems-with-imap-e-mail-on-ios -with-a-non-standard-ssl-port/
Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts Tap on the Account, then on the red button that says Remove Account.
How to delete an email account on your iPad
http://www.shoppepro.com/support/knowledgebase/228/How-to-delete-an-email-accoun t-on-your-iPad.html
Cheers, Tom -
I bought the iPad Mini and found it icloud account and I do not know how to skip account icloud
I bought the iPad Mini and found it icloud account and I do not know how to skip account icloud
Do you mean that you bought it second-hand and the previous owner hasn't removed it from their account ? If you do then you will need to contact the person that you bought it from, only they can remove it from their account : http://support.apple.com/kb/TS4515
If you mean something else ... ? -
I set up a hotmail account and I got a message stating "the connection to the server failed" what do I need to do to get my email working
Do you have a good wifi connection?
iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
Setting up and troubleshooting Mail
http://www.apple.com/support/ipad/assistant/mail/
iPad Mail
http://www.apple.com/support/ipad/mail/
Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts Tap on the Account, then on the red button that says Remove Account.
Cheers, Tom -
My MacBook Air is in a support profile for one of my Apple IDs while all my other devices are in a support profile for a different one of my Apple IDs; how can I combine under one?
Actually, this can be done without merging Apple IDs, as I found just by trying this out: I went into the support profile for the Apple ID that had only my Mac listed. I then chose to disassociate the Mac from that Apple ID. I signed out and signed in using my other Apple ID (the one with all my other Apple devices). I chose to add/register a new device, entered my Mac's serial number, and now it is associated with all my other Apple devices under a single Apple ID. No merger of Apple IDs required.
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Hi,
I have a excel file that I have been using since beginning of year.
Yesterday, I tried to open it but a message comes out "
Excel cannot open the file beacuse the file format or file extension is not valid. Verify that the file has not been corrupted and that the file extension matches the format of the file"
After I click yes, the page is blank. The file is about 400kb in size.
I have try open and repair and third party repair program and not working also.
I would appreciate a lot if you can help me.
Thank you very much.Per your post, this problem might be caused by malware on the affected machine.
http://blogs.technet.com/b/the_microsoft_excel_support_team_blog/archive/2013/09/07/quot-cannot-open-the-file-because-the-file-format-or-extension-is-invalid-quot-opening-office-files.aspx
In order to clean your machine, run Microsoft Safety Scanner (http://www.microsoft.com/security/scanner/en-us/default.aspx) to kill the malware, and then repair Excel file itself.
If this is not the case, feel free to post back and let me know. Thanks.
Tony Chen
TechNet Community Support
We
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