HT204053 trouble updating an app
My app store account indicates that I purchased Garage Band and another app .
When I try to update these apps the message appears that "I should go the the account where I purchased these apps?
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html
Similar Messages
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Hi, I am having trouble updating my apps, I have tried one at time and all together but they just keep on whirring away and nothing happens! any ideas woud be appreciated.
Suggest you update all these apps on iTune (computer) and sync them to your iPad.
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I'm having trouble updating my apps. the message that appears is that the security code of credit card is invalid. already talked to the operator of the card and everything is ok.
The address on the billing statement from the credit card company must match the information that you have filled in on the fields in iTunes when you set up the account. In other words you cannot abbreviate in iTunes if the information for you billing address is not abbreviated on the statement that you get in the mail. If the statement lists your street as "Street" and you type in "St." - that can cause issues. If that's not the problem, sign out of your ID, restart the iPad and sign in again.
Settings>Store>Apple ID. Tap your ID and sign out. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Go back to Settings>Store>Sign in and then try to update again. -
I'm having trouble updating my apps. Any suggestions?
I'm having trouble updating my apps on my iPhone. Any suggestions?
When I go to updates, there is an arrow > next to the app. When I try to "highlight" the >, nothing happens.
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Having Trouble Updating an App
Hi im new to this forum, and need a help. Im having trouble updating my Facebook app. This happens for 1st time. I dont know why it cant update it. Keeps promting its unable to download the app at this time. I tried a hard reboot 3-4 times but useless. Deleted the app n re-installed. didnt help as well. my ios is 7.0.3 update. Internet connection only via wifi. dont have the 3g/4g connection. the speed is good. but it keeps saying cant do. i wonder whats the problem. Here's the problem. And still fighting with it to update. Please help me..
There seems to be an issue with that app. Perhaps the update wasn't a good one and it was pulled creating a little logic loop where the app store tries to download something that's not really there.
In any case, just ignore it and give some time and come back to it. -
HT1904 Having trouble updating my apps
I am having trouble with my iPhone It keep saying that I made a purchase, my iPhone won't allow me to update my Apps, anytime I try updating my apps it keep saying that their is a problem with a previous purchase. I don't understand what's going on. I need help please.
When I go to updates, there is an arrow > next to the app. When I try to "highlight" the >, nothing happens.
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Trouble updating through app store
Hi I am having trouble updating through the app store. When it cones to the apple Id screen to type in the password it has an apple id of [email protected] and I cannot figure out how to change it. Any ideas?
thanksGo to your computer and fire up iTunes. No need to connect the iPad. Depending on which app needs updating AND which Apple ID is in use, you might see the following:
Click on the App tab on the left and then look at the bottom right of the screen. A number near the "Check for Updates" text means that updates are needed. If you then click on the text and get a message that there are no updates, you're using the "wrong" Apple ID for those apps.
IF that happens, click on the "iTunes Store" on the left pane and then look at the upper right corner for the Apple ID. Click on the Apple ID and change it to the other one (I hope that you know the PW). Then go back to the App tab and do the update. The next time that you sync, the iPad will be updated.
There will be more investigation to completely solve the issue but at least now you'll have a clue regarding some of the apps that are tied to the other ID. -
My iPad 2 had trouble updating an app and now seems to be running slower
Earlier this evening, my iPad 2 had an app update notification for words with friends hd free. I clicked the update but everything stalled. It took forever to update the app and now my entire iPad seems to be running slow. I have tried resetting it, updating it to 4.3.2 and nothing seems to work. Should I perform a factory restore?
The whole iTunes store had issues all day, nothing was downloadable (video, apps,etc).
It had nothing to do with your iPad.
A reinstall should still put you at 4.3.2. -
When updating some apps at the app store under an old apple id I get an error that id or password is wrong. How can one change an old id with a new id for these apps?
1. Launch the App Store
2. Select Store->Sign Out
3. Select Store->Sign In and replace the Apple ID with the one you want to use -
me and my wife are having trouble udating our iphones with itunes our passwords havent changed. when i try to udate my iphone her email address comes up and wants her password and when she udates her iphone apps my email address comes up and sometimes it says the passwords are incorrect. is the problem that i used my credit card . we dont buy apps we just get the free ones. she tried one time to use her credit card and it would not take the card no. can u help me with this problem. just to let you know i did the other day change my password thought that might help but it didnt
Read here > How to use multiple iPods, iPads, or iPhones with one computer
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I have a Mac, iPod, & very recently an iPhone. Since I've got the phone I can't update my updates. When I log in it will either say wrong password or it will accept the password & then nothing happens. I think I may have somehow confused something by having 2 different passwords for 2 of my devices but I've tried both passwords & nothing happens. What did I do wrong?
When I go to updates, there is an arrow > next to the app. When I try to "highlight" the >, nothing happens.
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I nee help trying to update my dads iphone I gave him 4 years ago is a iphone 3g know having a longtime I have not update this iphne know I whan to app new game and my husband lost the password ten know I need the app is0 4.3 I need help trying to make a software update
Your iPhone can't be updated past 4.2.1.
(76867) -
Trouble updating in app store. wrong apple id.
i am signed in with my apple id. when i try to update in the app store a different apple id (from the previous owner) is coming up. how do i remove the wrong apple id?
I have two AppleIDs, and also find this happening.
There is nothing much you can do.
When you download an app it is "registered" to the apple ID that downloaded it.
So if you update it you must do it with the AppleID that bought it.
There is no workaround, as it is coded into the app when you download it.
So you can either re-download the apps (and sadly sometimes re-buy) with the new ID.
Or just type in the password from the old ID when you update (which is what I do).
You can go to settings... Store.. scroll down and press the apple ID
log out and log in to the new account.
When you buy or download NEW apps they will be for the ID that you are logged in to.
When you update on the iPhone, it will just ask for the password of the other account. -
I am having trouble updating my apps on my ipad2
I am trying udate some apps and the progress bar continues displaying "waiting." This has been going on for several days. Any suggestions?
Check the following:
1. Settings>General>Date and Time>Set Automatically
2. Make sure you are using the correct App Store -
I'm having trouble updating my apps.
It asks me to sign in with my apple id and the one that shows up and requires a password is an old one that is now non-existing. It wont let me sign in with my current apple id. I dont know whats going on because everything in my phone and under my account is with my current apple id.
Settings > iTunes and App Store > Apple ID = Sign Out...
Then Sign In using the preferred Apple ID.
If necessary...
Close All Open Apps... Sign Out of your Account... Perform a Reset... Try Signing in again...
Reset ( No Data will be Lost )
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear...
Usually takes about 15 - 20 Seconds... ( But can take Longer...)
Release the Buttons...
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