HT204053 unable to log into iMatch using Apple Id and password.  Msg says i have valid Id for store but not iMatch.  What to do?

unable to log into iMatch using Apple Id and password.  Msg says i have valid Id for store but not iMatch.  What to do?
Is there a way to reset iMatch username and password?

An Apple ID which consists of a non-Apple address can perfectly well be used to create and sign into an iCloud account (most Apple ID's take this form). Your problem is that you can't create an iCloud account on Windows: you can only do it on a Mac or an iOS device. Once created on one of those you can sign into it on Windows using the iCloud Control Panel.

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