HT204053 When am I trying to purchase I got an error
I bought more than 3 items without any problem
Now I faced annoying message saying "your purchase couldn't be completed", this happened when I am trying to buy magazine
I have more than enough money in my credit card
So why is that happening.?
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html
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I have currently changed previous email address but when I'm trying to purchase from apps store the old email add still keeps popping up? I can't purchase anything please help!!
Welcome to the Apple Community.
In order to change your Apple ID or password for your iTunes account on your iOS device, you need to sign out from your iOS device first, then sign back in using your updated details. (Settings > store, scroll down and tap your ID) -
Error message when i'm trying to purchase?
error message when i'm trying to purchase adobe photoshop.
Actually the correct translation is "....We cannot process transactions at this time......" as if the problem is not specific to me. But since none of my friends are having this problem and since no one has written a word on twitter about this during the last couple of hours i would say it probably is specific to me.
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Help!! Any one experience this issue???
iTune support, "You are violating the iTunes Store Terms and Conditions specifically, however we're unable to speculate. You are not authorized to purchase from the US iTunes Store. From here please continue to review the terms and conditions in detail for further information."
Do you guys even read the "Terms and Conditions" ? There are thousands of words. who know what term I am violating. It works fine before 12/01/2012...I bet they don't even know what caused this problem...They keep asking me to read it without solving the problem..."Dose that just happen after December 2012??"
No. It has always been that way.
"So people who live in USA and while travel to other country are not allowed to buy anything? "
Correct.
"how about people who work oversea for long term?"
They would need an itunes account based in the country in which they live.
"The iTunes Service is available to you only in the United States, its territories, and possessions. You agree not to use or attempt to use the iTunes Service from outside these locations. Apple may use technologies to verify your compliance."
http://www.apple.com/legal/itunes/us/terms.html#SERVICE
It is the same for all countries itunes stores. -
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Thanks,
I have tried with a new site it's working perfectly.
See the screenshot of the error.
Thanks for your support Rohit -
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Many thanks.
With those symptoms, I'd try the following document:
Apple software on Windows: May see performance issues and blank iTunes Store
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I have the same issue. How did you solve it?
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Regards
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Most of the people on these forums, including myself, are fellow users - you're not talking to iTunes Support here.
You can contact iTunes Support via this link : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
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https://discussions.apple.com/thread/6286238
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