HT204053 When I try to update apps from ap store the displayed I'd password is the wrong one I've tried all sorts to change it to the real one to no avail any suggestions it just keeps asking for the wrong one
When I try to update apps the iTunes id comes up wrong, I've tried to change it to the real one to no avail
Suggestions please
The only way to get those apps registered to new apple id - to delete them and redownload again. If they are paid you have to pay again.
Similar Messages
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I can't change my apple id password because my security answers don't match. It won't give me any other options and just keeps asking for the answers. What do I do?
Contact the Apple ID Security site from http://support.apple.com/kb/HT5699 or call the AppleCare support number from http://support.apple.com/kb/HE57 and ask to speak with the Account security Team.
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I have a known good apple id and password, but when I try to update apps I am told incorrect apple id or password through the iTunes store
Probably because the Apps in question were originally downloaded using a different Apple-id.
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We just bought apple tv for our home in Canada, we also want to use it at our Cabin in Montana. We have internet and can get netflix etc on the Macbook, but don't seem to be able to hook up the Apple TV, it just keeps asking for the Time and Date over and over. Anyone know what we are doing wrong?
Hi There,
Find this here:
https://discussions.apple.com/message/20125520#20125520
Problem lies with IOS 6.0
Restore back to IOS 5.1.1 and set the Location to US you will be ok. -
When I try to update apps on my iPad, it asks me for my mothers password and displays her apple ID. How do I change it to ask for my apple id and password??? I am signed into the store and iCloud with my apple id. I am not signed into ITunes, the store on the ipad, or icloud under her name. WIERD???
There is no featured tab in my iTunes store. . . and everywhere it shows me signed in. I had downloaded an app for my mother on HER ipad, and that is the only app I have done for her. It shows up on my phone, and now I cannot update any of my apps. I uninstalled that app on my phone, but when I want to update ones I have installed on my phone with my appleid, she keeps showing up.
Joyce -
Iphone app store asks for old apple id when i try to update apps
I recently reset my apple id. However when I try to update apps in my iphone it asks for my old apple id info. When I enter this in it states that the info is incorrect and needs to be reset. However when I download new apps the app store asks for my recently updated apple id info. When I have tried to delete the apps that need to be updated and buy them again, I was charged for the app. As a result I cannot update any apps. How can I fix this?
You changed it wrong. You should have done it this way:
How to change the name you use for your Apple ID
http://support.apple.com/kb/HE40 -
My Apple ID was changed. It works fine on my IPad mini, my MAc and in Itunes Store, Yet when I try to update apps on my IPAD 1 I am asked to enter a password for the old ID user name which appears in the pop up window. When It still askes for the wrong ID data. I have uodated it in settings, and I have logged ontht the account to verify that it still works properly and it does. I reboot the IPAD and then attempt to update apps again but it still asked for the Old ID password and still shows the old ID username. The dame thing refuses to recognize my new Apple ID data. This is making my older IPAD unuseable.
You cannot change your Apple ID. You can get a new one if you want, but all of your Apps and media are linked to yoru old Apple ID. And no, Apple won't transfer your old ID purchases to yoru new ID.
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When I try to download 'Pages' from iTunes, an error displays 'Application Not Compatible. This application requires iPhone 5.0 Software Update' WHY? This keeps happening.
I sounds like you have the first generation (1G) iPod Touch with an iOS earlier than 2.0, Yu can identify your ipod here:
Identifying iPod models
You can identify your iOS version by going to Settings>General>About and look by Version. Yu can update ti iOS 3.1.3 (the lated for the 1G) by this link. It is a paid update. You may have to try another browser to get he sublink to work correctly.
Purchasing iOS 3.1 Software Update for iPod touch (1st generation)
What computer OS and version do you have and what version of iTunes is installed on the computer? -
I get a message that says cannot connect to iTunes when I try to update apps. I have tried everything. What to do?
Apple appears to be having trouble with the iTunes Store servers right now. Wait for them to fix it.
(81086) -
HT204053 why my apple id was disable when i try to get apps from app store
why my apple id show disable when i try to get apps from app store???
These are user-to-user forums, nobody on here will know why it's disabled. You might be able to re-enable it via this page : http://appleid.apple.com, then 'reset your password'
Or you might need to contact Apple : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
If it then works on your computer's iTunes but not your phone then try logging out of your account on the phone by tapping on the id in Settings > iTunes & App Stores and then log back in and see if that 'refreshes' the account on it -
My Iphone has family emails that appear randomly when I try to update apps or generally have to log into my account. It comes up as my sister in laws address. She was once connected to our account when she got her phone at first. How can I remove? There are only two other email address's associated with my account and hers was never one of them! I do have a cloud set up on my phone. I thought this issue had gone away when I canged my passwords, but I just registered a new phone yesterday and its happening again!
Can anyone help me?Apps are permanently tied to the Apple ID used to purchase them, and all future updates will require you to enter the password associated with this ID, whether you are currently using this ID for purchases or not. If you are being prompted for your sister-in-law's Apple ID when updating it means that there must be one or more apps on your phone that was purchased using her Apple ID. (When she synced with your computer it may have transferred this app to your library. It was subsequently synced to your phone.) The only way to stop the prompt for her ID is to delete these apps from your phone and your iTunes library and repurchase them using your Apple ID.
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I have an Apple ID created in India. I will be living in US now on. So when I try to buy apps from here, I get a reply saying, I need to change my store to US. So do I have to create a new ID or can I in anyway continue with this same ID ?
You can use the same ID but you will need a U.S. based credit or debit card account.
This applies to the Mac App Store as well as iTunes...
The Complete Guide to Using the iTunes Store | iLounge Article
"Although you can browse the iTunes Store in any country without being signed in, you can only purchase content from the iTunes Store for your own country. This is enforced via the billing address associated with your credit card or other payment method that you use with the iTunes Store, rather than your actual geographic location." -
I can't install apps on my iphone using itunes from my PC ! I've downloaded the apps from itunes store. When I try to drag apps from itunes library to iphone, nothing happens. What should I do?
Try downloading the apps from your phone
App store > tap updates> tap purchased> tap not on this iphone> click on the cloud with the down arrow for the app you want to download" -
I have iTunes, latest version, open in Windows XP and get an error 45048 message when I try to update apps thru the store. How can I fix this? I have reinstalled iTunes twice but problem continues.
Try contacting iTunes via email to check if there is an issue with the account. go to apple.com/support/itunes
Click on iTunes Store account and billing and select inquiries. On the right side click on "email us".
Before doing that trying viewing your account information first. Open the iTunes on you mac, look at the menu and select store and select view my account. Try removing the card (this is only applicable if you don't have a pending charges with iTunes) and hit done. Sign out, quit iTunes and sign back in and try updating the apps again. -
I am volunteering in Haiti, when I try to update apps, says I am in the Vietnamese store. I went to settings for my apple id, which still list USA? How do I switch stores, when it appears I am in the US store?
If you have Location Services turned on turn this off, then follow steps below:
Go to Settings>iTunes & App Store>Your_Apple_ID>View Apple ID
When you tap your Apple ID and select View Apple ID you'll need to enter your password, once done you can change the Apple Store.
Regards,
Steve
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