HT204053 Why can't I access my apple account?

I tried to access my apple account to sort out my billing information, but for some reason I am repeatedly asked for my password. I know for a fact that my I.D and password are correct because I was able to sign into this web site with no problem. I've also tried rebooting my phone but that didn't work. Can anyone help me out cos now it's doing my head in.

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