HT204053 Why does it say my apple ID is not eligible to purchase gift certificates

Why does it say my apple ID is not eligible to purchase gift certificates

Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

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Why do I get an error message that says "Your Apple ID is not eligible to purchase gift certificates?"

I am trying to purchase a printable gift certificate from iTunes, and I keep getting an error message that says, "Your Apple ID is not eligible to purchase gift certificates." You can purchase gift cards from retail locations. I can't do this because I live overseas. I've tried deleting and re-adding my credit card information, and I've submitted a support ticket to ask for help. I see from my Google search that this is not an uncommon error message to have, but I can't find a solution!

No, I am a US citizen living overseas, but I am going through a VPN and I am using a US-based credit card. I have no problem purchasing apps, just purchasing gift certificates. I'm going to try gifting the app to the person I am purchasing for until Apple straightens this out for me.

Why am i getting a message that says my apple id is not eligible to purchase gift cards?

when i try to buy a gift card online thru itunes i get a message that sayd my apple id is not eligible to purchase gift cards? whats going on......

Soto wrote:
seems like a call to apple is needed, sorry I couldn't help.
Itunes has no telephone support, so you cannnot call them.
To contact them click Support at the top of this page, then click the link under Contact Us.

Why is my apple id account not eligible to buy gift certificates?

I just want to buy a gift certificate but it says my apple id is not eligible to purchase gift certificates. I have checked my c/c details on my account and they are all fine. This is seriously frustrating. Any ideas? Thanks

Who knows?
Settings>iTunes and App Stores>Tap your ID and sign out. Reboot your iPad.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
Go back to the settings and sign back in again and see of it works now.
If it doesn't work, post back with some information that might help us help you. Describe what you are doing in some detail and it might let us better understand why this is happening.

HT2736 apple id not eligible to purchase gift certificates

Hi
I tried to purchase gift certificate today
When I tried to make payment I was told my "apple id is not eligible to purchase gift vouchers"
How do I resolve this
Thanks in advance

Do you have a Credit Card associated with your Account...?
If so...
You need to Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact
If not... That is probably the reason.

Why my ID is not eligible to purchase gift certificates. I need your help.

I want to purchase gift certificates by e-mail, but the system prompts "This Apple ID is not currently eligible to purchase gift certificates. I want to know how I need to do in order to buy, tomorrow is the birthday of my friend, I hope you can reply to me as soon as possible.Thank you!

You can't resolve that by yourself man. Contact support so they can check:
http://www.apple.com/support/itunes/contact/

Why does iTunes say This Apple ID is not currently eligible to purchase gift certificates.

Why does iTunes keep telling me This Apple ID is not currently eligible to purchase gift cards, when I can automatically purchase music?

I had the same problem. Then after trying many times, it suddenly let me buy a gift certificate, but now I get the message again. I have contacted support via express lane and had no answer in many days.....

HT2736 My apple ID is not eligable to purchase gift certificates

I'm trying to send a gift and i cannot do it since my ID since not to have eligability to purchase gift certificates. Help.

Welcome to the Apple Community.
You can't purchase gifts with gift certificates, could that be your problem.

Why does it say "this Apple ID has not been used in iTunes "it happens everytime I try to download a app. Why does it do that?

Everytime i try to install an app it always says Apple ID is not used in iTunes ?please help me it's a new iPhone 5s

Hello Who\'s doza,
Congratulation on your new iPhone 5s! I am sure you are eager download apps to your iPhone.
The prompt you are seeing indicates your Apple ID needs some information that needs to be updated. I recommend reviewing the section titled "For iPhone, iPad, or iPod touch," specifically step 10:
Tip: If you are trying to create an account using an existing Apple ID, like your iCloud email address, you will receive a prompt telling you that your email address is already an Apple ID. Simply tap Continue, and then tap Use Existing Account on the following screen.
- Next, you'll be required to enter your billing information. To choose a different Credit Card type, tap one of the available options, and then tap Done. You will not be charged until you make a purchase.
- Once you've filled out all of the fields for your billing information, tap Next.
iTunes: How to set up an Apple ID within iTunes
http://support.apple.com/kb/HT2731
The following article has additional
Using an existing Apple ID with the iTunes Store and Mac App Store
http://support.apple.com/kb/HT2589
Thank you for using Apple Support Communities.
Best,
Sheila M.

Apple id is currently not eligible to purchase gift certificates

I finally figured out that this is a fraud prevention "feature," and Apple/iTunes is deadly serious about it. ... I contacted support. They emailed back a day later and asked me to send a copy of a utility bill to verify my address. Well, I live on a SEMINARY campus where all bills are paid. Here is an excerpt from the support reply....
"I see that you have not been able to provide a copy of your electricity bill because all your utilities are paid. I'm sorry you are experiencing this issue. As a customer myself, I can understand your concern regarding this. Let's see what we can do to get you up and running.
"Unfortunately without a document that proves your current residence at the location listed on your iTunes account we will not be able to reenable the account."

Why does it say to contact itunes support to finish my purchase of an app?

why does it say to contact itunes support to finish my purchase of an app?
whwn i play CLASH OF CLAN

Because something is not right with your account and can only get fixed by iTunes support personnel.

TS1424 why do i get this message "This Apple ID is not currently eligible to purchase gift certificates."

Why do i keep getting this message when i try to buy gift certificates "This Apple ID is not currently eligible to purchase gift certificates".

That's strange. I had a different issue regarding the purchasing of a gift certificate. I emailed Apple support. The response I received did not mention gift certificates no longer being available. You'd think they'd mention that in the email.

HT2589 apple ID not authorized to purchase gift certificate...why?

Trying to buy daughter a gift certificate online. Get this message

Are you trying to buy an iTunes gift certificate online that you can either download and print or email to someone? Are you getting this error? “This Apple ID is not currently eligible to purchase gift certificates. You can purchase iTunes Gift Cards from a variety of retail locations.”
It seems that Apple has been limiting certain accounts due to all of the fraud that has been happening lately. Hackers were stealing peoples passwords and buying gift certificates that they were selling on eBay or the black market.
In order for your Apple ID to be eligible automatically you need to purchase something with your credit card from an Apple Retail store on apple.com. Others have had success with removing all credit cards from the account and then adding one at the time of purchasing your iTunes Gift Certificate.
I contacted apple by email and they resolved my account issue but took 24hrs.
Hope this helps

Why do I get a "account ID not authorized to purchase gift certificate online?

Any help with this question?

Are you trying to buy an iTunes gift certificate online that you can either download and print or email to someone? Are you getting this error? “This Apple ID is not currently eligible to purchase gift certificates. You can purchase iTunes Gift Cards from a variety of retail locations.”
It seems that Apple has been limiting certain accounts due to all of the fraud that has been happening lately. Hackers were stealing peoples passwords and buying gift certificates that they were selling on eBay or the black market.
In order for your Apple ID to be eligible automatically you need to purchase something with your credit card from an Apple Retail store on apple.com. Others have had success with removing all credit cards from the account and then adding one at the time of purchasing your iTunes Gift Certificate.
I contacted apple by email and they resolved my account issue but took 24hrs.
Hope this helps

I tried to buy a gift certificate to be e-mailed, and it said "This Apple ID is not currently eligible to purchase gift certificates" - how come?

I tried to buy a gift certificate to be e-mailed, and it said "This Apple ID is not currently eligible to purchase gift certificates" - how come?

Same problem here and it seems to be a problem that has been occuring, intermittently, for quite a while. I received the following reply from Apple Support
"You will receive an email after the matter has been investigated and further information is available."
As I believe that strength comes in numbers, please open a support ticket:
http://www.apple.com/support/itunes/

HT204053 Why does it say my apple ID is not eligible to purchase gift certificates

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