HT204053 why doesn't my 5s back up all my photo's and info from my 4s?

why can I not back up all my info from my 4s to my 5s? It only backs up my contact lisy but no pix or any other information. And how do I log into my icloud account on my pc?

First be sure the new phone is running the same or higher version of iOS as your 4s was (you can check in Settings>General>About>Version).  If it isn't, you have to update it first.
Then go to Settings>General>Reset, tap Erase All Content and Settings, then go through the setup screens on your phone and when given the option, choose Restore from iCloud Backup and follow the prompts, choosing the backup of your 4s to restore from.  Be sure you phone is connected to wifi and your charger while it is restoring the backup.

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