HT204053 Why was my credit card charged I didn't buy anything

Why was my credit card charged I didn't buy anything

These are user-to-user forums, we won't know.
You've checked the purchase history on your account (Store > View My Account, Store > View My Apple ID on iTunes 11, menu option on your computer's iTunes), and have you made any in-app purchases or have any auto-renewing subscriptions ?  If not and you haven't added or changed your credit card details (when you do then a small temporary store holding charge may be applied to check that the details are correct and valid, which should disappear within a few days) then you can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

Similar Messages

  • HT3702 why was my credit card charged $1.00 when my purchase history shows $0.00?

    why was my credit card charged $1.00 on my bank statementwhen my purchase history shows $0.00?

    iTunes Store & Mac App Store: About payment card authorization holds

  • HT3702 Why was my credit card charged

    I added my credit card for verification to reset my password, and has noticed it being charged 3times, is there a reason why?

    Each time you add or change the credit card details on your account then you will recieve a temporary store holding charge to check that the card details are valid and that the card is active, as described on the page that you posted from - it should disappear from your card within a few days (though it varies by card company, and the weekend may extend it by a day or two)

  • Why was my credit card used and not my gift card

    why was my credit card charged instead of my gift card?

    We are fellow users here on these user-to-user forums, we won't know.
    Have you checked the purchased history on your account ? If you log into your account on your computer's iTunes via the Store > View Account menu option, you should then see a Purchase History section with a 'see all' link to the right of it. Click on that and you should then see a list of your purchases.
    Or haave you added or changed your credit card details on your iTunes account ? If you have then each time that you do so a small temporary store holding charge may be applied to check that the card details are correct and valid and that it's registered to exactly the same name and address as on your iTunes account - it should disappear off your account within a few days or so.
    Store holding charge : http://support.apple.com/kb/HT3702

  • HT1689 I have a positive account balance why is my credit card charged?

    I have a positive account balance by the use of gift cards from friends.  So, why is my credit card charged instead of deducting the amount from my balalce?  Can I choose to debit my account balance instead of charging on the card?

    Hi,
    Apologize for the inconvenience !
    1$ charge is a test to ensure the authorization of credit card. This amount is returned to customer's account.
    Credit card information is not stored anywhere with us. We just have the last four digits of the credit card with us. Rest of the information is deleted from the system after use and instead a token is used which is secure and is not customer's credit card number.
    Please feel free to write back if you still have any questions.
    Thanks,
    Anjali

  • HT1933 why am i getting charges on my credit card when iu am not buying anything?

    why am i getting charges on my credit card when i am not buying anything?

    First, if you're using an iOS device, make sure that you did not inadvertently make an in-app purchase. Many apps, particularly games, are free for the base game but charge for additional features such as levels, "coins" and other such add-ons. Check your Purchase History to see if that reminds you as to what you might have purchased:
    http://support.apple.com/kb/HT2727
    If you find that these were in-app purchases, to prevent this from happening again, turn off "In App purchases" in the Restrictions settings on your device. For more information, see:
    http://support.apple.com/kb/HT4213
    As to a refund, that's not automatic since the terms of sale for the iTunes Store state that all sales are final. You can contact the iTunes Store, explain the reason for your request, and ask, though:
    http://www.apple.com/support/itunes/contact.html
    They're usually pretty lenient in the case of inadvertent purchases, but there are no guarantees.
    If the charges are not in-app purchases that you made and forgot but the charges do appear in your Purchase History, contact the iTunes Store and let them know. You should also immediately change your password for your Apple ID. If the charges don't appear in your Purchase History, they were probably fake charges made directly to your credit card, and your card issuer will need to handle those.
    Regards.

  • I have been charged by iTunes through my credit card but I didn't buy any application, how can i know iTunes charge me for what?

    I have been charged by iTunes through my credit card but I didn't buy any application, how can i know iTunes charge me for?

    You can check the purchase history on your account via the Store > View Account menu option on your computer's iTunes, though I'm not sure if that shows auto-renewing subscriptions. Have you added or changed your credit card details on your account (when you do then a small temporary store holding charge may be applied to check that the details are correct and valid, which should disappear within a few days) ? If you haven't changed your card details or can't find or don't recognise what the charge is for then you can contact iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • HT1904 I have a charge on my credit card, but I didn't purchase anything on that date. How do I get it off or refunded back to me?

    I have a charge on my credit card, but I didn't purchase anything on that date. How do I get it off or refunded back to me?

    You've checked the purchase history on your account ? You didn't have any pre-orders and/or auto-renewing subscriptions that were due ? If you log into your account on your computer's iTunes via the Store > View Account menu option, you should then see a Purchase History section with a 'see all' link to the right of it. Click on that and you should then see a list of your purchases.
    If you don't recognise the charge, and nobody else has access to your account or devices and may have made it, then try contacting iTunes Support : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • HT204053 Why I need credit card. To download any item

    Why I need credit card. To download any item

    Because Apple needs the information required in the event you purchase an item. Without the card there would be nothing to charge the purchase to.

  • Why I have to pay but I didn't buy anything

    why I have to pay but I didn't buy anything

    If you didn't buy anything you don't have to pay. But the App Store requires you to enter your Apple ID password when you download a free app. And in order to have an Apple ID you must have a form of payment entered. You will not be charged to download a free app.

  • Charged and didn't buy anything

    I was charged 19.99 and 9.99 and I didn't buy anything . I would like my money back for these charges and whatever was purchased removed . Thank you Brittany Ake

    You can certainly contact Apple as Ocean20 suggests.
    Another step you can take in the meanwhile is review your purchases.  Open iTunes on your computer.  Go to Store > View Account in iTunes' menu.  Sign in to your Apple ID.  You can then find a Purchase History row to review.

  • Why is my credit card charged $1 for Connect subscription?

    i just bought subscription for 1 year and now i notice the took 1 dollar from my acount again ?
    so i just want to know why and i want my money back ?
    plus how can i delet my card information from your unsecure website?
    Message was edited by: ashish gupta. to add a more meaningful title

    Hi,
    Apologize for the inconvenience !
    1$ charge is a test to ensure the authorization of credit card. This amount is returned to customer's account.
    Credit card information is not stored anywhere with us. We just have the last four digits of the credit card with us. Rest of the information is deleted from the system after use and instead a token is used which is secure and is not customer's credit card number.
    Please feel free to write back if you still have any questions.
    Thanks,
    Anjali

  • HT201209 Why was my credit card still billed for purchased songs after my gift card was correctly entered?

    I recently entered the information into iTunes for a gift card.  All information was entered correctly, and I got a message confirming that.  After this point, I purchased a song from iTunes, but I still received an email today to inform me of my purchase and to let me know that the 99¢ had been charged to my credit card.  Can anyone help me with this?

    Assuming you were not buying a gift for someone else - gifts cannot be purchased using a credit balance - another user in the forums posted this as the reply from the iTunes Store when this issue was brought up. Perhaps it will help you. Regards. 
    I'm sorry you weren't able to make a purchase using your store credit. To purchase items on the iTunes Store with your store credit, your account information in your user profile needs to be corrected. I'll walk you through this process to get you back up and running in no time. 
    1) Visit the My Apple ID website at:  http://appleid.apple.com 
    2) If the site is not displayed in your preferred language, click the Change Language link in the upper-right corner, type the name of your language in the field that appears, then click the Save button. 
    3) Click the "Manage your account" link. 
    4) Type your iTunes Store account name (which is your Apple ID) in the Apple ID field, type your password in the password field, then click the Sign In button. 
    5) Click "Addresses" in the column on the left. If you have multiple shipping addresses, remove any out-of-date or duplicate addresses by clicking Delete. Also, make sure the state or province field is filled out correctly for each address. To edit an address, click Edit. Edit all of your shipping addresses and make sure the appropriate state is selected in the State drop-down menus. 
    6) Now click "Phone Numbers" on the left. The area codes should be in the area code fields and the phone numbers should be in the phone number fields. If an area code is missing, or if it is in a phone number field, your account information may not save properly. 
    7) Make any other necessary corrections, then click the Save Changes button. 
    8) Click Log out in the upper-right corner.  When you make your next purchase on the iTunes Store, you will be asked to review your billing information. At this point, you can change your information or simply click Done at the bottom of the screen to proceed. Once you click Done, you should be able to purchase on the iTunes Store using your store credit. 

  • My itunes account payment method was updated to a new credit card. it wont let me buy anything because it says i have paypal and its not supported. i dont have paypal for itunes.

    hi

    I don't know where you updated this information, but if you didn't do it directly on the iPad, try updating the card on the iPad itself.
    Settings>iTunes & App Store. Tap on your Apple ID. Tap on View Apple ID. Enter your password. Tap on Pyme t Information. In the next window, make sure that the new credit card in showing and that all associated information is correct, check the billing address, the security code and the expiration date. Save any changes that you make.
    Then try to make another purchase.

  • Credit card expired? Can not buy anything.

    I tried to buy a 15.00 itunes card and i still can not buy anything. It says i need to view my billing info. I do not see a none button in my payment info. What is happening? How can i fix it?

    Welcome to the user to User Technical Support Forum provided by Apple
    Mohd1411 wrote:
    Hello withheld my credit card I can not buy any product from Alabestor and I want you to thank unblocked
    If you are having an Issue with your iTunes Account...
    Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

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